This task note describes how to configure the periodic Reboot DMP Task to run the DMP or switch command automatically.
■To avoid unexpected behavior and maintain normal operation of your devices, we highly recommended that you perform a soft reboot of all of the DMPs in your system regularly.
■The Reboot DMP Task applies globally to all DMPs. When the recommended reboot interval is different by DMP model, be sure to set the reboot task to meet the shortest time interval.
For example, in releases prior to Release 4.0, a weekly reboot is recommended for all media players. However, in Release 4.1.0-419, we recommend rebooting the SV-4K and the DMP-2K every 5 days. Therefore, if using the reboot task in a venue that uses DMP-2Ks, the reboot period should be configured for 120 hours.
For information about recommended media player maintenance for your release, see the Release Notes documentation.
■There are a few methods that you can use to reboot DMPs:
Note : Before you perform a reboot, be sure that there are not any active scripts running.
–Reboot DMPs manually from the Management Dashboard using the following command:
Main Menu > Gear icon > Management Dashboard > DMP and TV Controls > DMP Commands > Reboot Device
–Power cycle the DMP manually from the switch using the following command:
DMP and TV Controls > Switch Commands > Power Cycle DMP
–Enable a system task to run periodically to reboot DMPs after they have been running for a specified number of hours (default is 336). The default start time is 03:00 a.m.
To configure the Reboot DMP Task from the Management Dashboard:
1. Log into Cisco Vision Director with an administrator account.
Figure 1 Log-In Screen
2. From the Main Menu, click the Gear icon > Management Dashboard.
Figure 2 Navigate to the Management Dashboard
3. Under the Dynamic Signage Director Configuration drawer, go to System Configuration > System Tasks > Reboot DMP Task.
4. (Required) In the Configuration Property box, change the Task is enabled? value to yes.
Tip : Click the current value to reveal the arrow selector. Click the arrow and choose yes.
5. (Optional) In the Configuration Property box, set the Dashboard command value to specify either:
■ Reboot Device —Reboots the DMP using the DMP management software. This is the default.
■ Power Cycle DMP —Power cycles the DMP from the switch.
6. (Recommended) In the Configuration Property box, change the value of the Reboot devices where up time more than (in hours), which specifies the number of hours that DMPs can run continuously before a reboot occurs.
Set this to the number of runtime hours that corresponds to the minimum recommended reboot period for all of the types of DMPs at your site and that avoids any timing that will conflict with event times. Default is 336 hours (14 days).
Note : No active scripts should be running during a DMP reboot
7. Click the Refresh icon to accept the changes to the property values.
8. (Optional) To change the default start time (03:00) of a scheduled reboot when the DMP Reboot Task is enabled, go to Tools > Advanced > Scheduled Tasks.
a. Find the HPMRebootTask.
b. In the Task Time box, specify the time (in 24-hour military format) when you want the DMP reboot to start.
c. Click Apply.
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