Information About the SV-4K and DMP-2K Media Player Hardware
This section includes the following topics:
■ Operating Environment for the SV-4K and DMP-2K Media Player
■ Dimensions of the DMP-2K Media Player
■ Ports on the DMP-2K Media Player
■ Dimensions of the SV-4K Media Player
■ Ports on the SV-4K Media Player
■ Cabling Information for the SV-4K and DMP-2K Media Player
■ Guidelines for Mounting the SV-4K and DMP-2K
■ LEDs on the SV-4K and DMP-2K Media Player
■ IR Remote for Cisco Vision Dynamic Signage Director
■ Default Settings for the SV-4K and DMP-2K Media Player
Operating Environment for the SV-4K and DMP-2K Media Player
Table 2 describes the supported environment for proper operation of the SV-4K and DMP-2K media player.
Table 2 Supported Operating Environment for the SV-4K and DMP-2K
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Temperature |
0° C to 40° C |
Humidity |
Up to 90% maximum humidity, non-condensing |
Dimensions of the DMP-2K Media Player
The DMP-2K media player is smaller than the SV-4K. Figure 1 shows the dimensions of the DMP-2K device.
Figure 1 DMP-2K Dimensions
Ports on the DMP-2K Media Player
Figure 2 DMP-2K Front Panel
Table 3 DMP-2K Front Panel Port Descriptions
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Required only for connections that do not support audio, such as HDMI-to-DVI connections from device to the TV.
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3.5 mm female audio connector for analog stereo signal.
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The DMP-2K does not have an internal infrared receiver. You must use the included IR extender cable to support an IR remote.
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3.5 mm infrared in/out. |
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Connect to TV serial port for control of the TV via RS-232 commands.
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RS-232 serial interface with male DE-9 connector. This connection is used for TV control.
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Figure 3 DMP-2K Rear Panel
Table 4 DMP-2K Rear Panel Port Descriptions
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Not for production use in Cisco Vision Dynamic Signage Director.
Note: The DMP-2K is qualified for Cisco Vision Dynamic Signage Director using Power over Ethernet (PoE+) via the Ethernet port.
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60-watt/12-volt/5-amp power supply.
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Provides audio from the primary video routed by Cisco Vision Dynamic Signage Director to the SPDIF port.
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Sony/Phillips Digital Interface.
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Connect to HDMI In port on the TV.
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High-Definition Multimedia Interface (HDMI) output connector to transmit digital audio/video content.
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Single USB 3.0 port (backward-compatible).
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Connect to switch network for PoE+.
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RJ-45 10/100/1000 Base-T Ethernet port.
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Dimensions of the SV-4K Media Player
The SV-4K media player is larger than the Cisco DMP 4310G. Figure 4 shows the dimensions of the SV-4K device.
Figure 4 SV-4K Dimensions
Ports on the SV-4K Media Player
Figure 5 SV-4K Front Panel
Table 5 SV-4K Front Panel Port Descriptions
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Required only for connections that do not support audio, such as HDMI-to-DVI connections from device to the TV.
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3.5 mm female audio connector for analog stereo signal.
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The SV-4K does not have an internal infrared receiver. You must use the included IR extender cable to support an IR remote.
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3.5 mm infrared in/out. |
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Connect to TV serial port for control of the TV via RS-232 commands.
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RS-232 serial interface with male DE-9 connector. This connection is used for TV control.
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Figure 6 SV-4K Rear Panel
Table 6 SV-4K Rear Panel Port Descriptions
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Required when running the SV-4K over a WiFi connection.
Note: The SV-4K must first be provisioned over PoE+ with configuration of WiFi completed in Cisco Vision Dynamic Signage Director. See How to Deploy WiFi Network Connectivity on the SV-4K. |
60-watt/12-volt/5-amp power supply.
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Provides audio from the primary video routed by Cisco Vision Dynamic Signage Director to the SPDIF port.
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Sony/Phillips Digital Interface.
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Connect to HDMI In port on the TV.
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High-Definition Multimedia Interface (HDMI) output connector to transmit digital audio/video content.
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Connect to HDCP-compliant laptop or other device.
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HDMI input connector to receive digital audio/video content from an HDMI-enabled source.
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Two USB 3.0 ports (backward-compatible).
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Connect to switch network for PoE+.
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RJ-45 10/100/1000 Base-T Ethernet port.
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Cabling Information for the SV-4K and DMP-2K Media Player
Table 7 describes the cables that ship with the hardware.
Table 7 Cables Shipped with Hardware
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(Required) Connects the SV-4K HDMI Out (male) to the HDMI In (male) port on the TV for digital audio and video support. Compliant with HDMI version 1.4.
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RS-232 DE-9 DCE/DTE Straight Through
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(Required for TV control over RS-232) Connects the SV-4K serial DTE (male) port to a serial DCE (female) port on the TV.
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(Required for IR Remote) Connects to the IR port on the SV-4K front panel to serve as an infrared signal receiver for the SV-4K.
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Other Cabling Considerations
It is important for you to assess the ports available on the TVs at the venue so that you can get any additional adapters or cable types that are needed to connect the SV-4K and DMP-2K to the TV.
Ethernet Cable
Use standard Category 5e or 6 cables up to 100 m in length.
Null Modem (Crossover) Cable
The SV-4K and DMP-2K is a DTE serial device. Therefore, if the TV also has a DTE (male) serial port, then you will need to use a null modem (crossover) cable for the TV control connection.
HDMI-to-DVI Adapter
If the TV does not support HDMI In, then you cannot use the standard HDMI-to-HDMI cable that ships with the SV-4K and DMP-2K. However, if the TV supports a DVI-D connection, then you can acquire a DVI adapter for the HDMI cable to make the HDMI-to-DVI connection.
Since this type of connection only supports video, you will also need to connect the DMP audio port to the audio input ports on the TV if audio support is required.
Other HDMI Cable Adapters
The HDMI cable that ships with the media player is compliant with HDMI version 1.4. If you are using any other cable adapters, be sure that they support HDMI version 1.4 if you plan to support 4K video content.
Audio Cables
Audio cables are not generally needed. However, there are a couple of cases where you might need to make an audio connection to the SV-4K:
■If you need to support an HDMI-to-DVI connection from the SV-4K to the TV since this supports video only.
■If you need to connect to external audio distribution equipment when audio is to be distributed within an area.
RS-232 Serial Pinout
Table 8 provides the pinout for the DE-9 serial connector on the front panel of the SV-4K and DMP-2K.
Table 8 SV-4K and DMP-2K Serial DE-9 Pinout
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Receive data into the device.
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Transmit data out of the device.
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Guidelines for Mounting the SV-4K and DMP-2K
Consider the following guidelines before mounting the SV-4K and DMP-2K:
■Do not fit in Sunbrite cases that might be in use for some Cisco DMP 4310G outdoor deployments.
■Full dimensions (width / height / depth) with mounting brackets:
DMP-2K
–196.20 mm / 37.00 mm / 169.45 mm
–(7.72 in / 1.46. in / 6.67 in)
SV-4K
–196.20 mm / 61.65 mm / 169.45 mm
–(7.72 in / 2.43 in / 6.67 in)
–The bracket length is 164.15 mm / 6.46 in.
■Weight:
–DMP-2K: 1 lb 14 oz / 850.5 grams
–SV-4K: 2 lb 4 oz / 1020.6 grams
■Attach to the wall using the brackets on each side of the device using 4 screws (one for each bracket slot) that measure between 3.5 mm and 4.2 mm in diameter.
■Avoid blocking the right side panel so that LEDs can be seen for troubleshooting.
■Ensure all air vents are clear for proper cooling.
■Choose a location that works with the required IR extender cable for infrared support.
■Unlike the DMP 4310G, there is no IR receptor built into the SV-4K device.
Note: The tested range is about 20 ft. However, to achieve this range you must be sure to have the receiver facing outward. The receiver is enclosed and not visible.
LEDs on the SV-4K and DMP-2K Media Player
The device has 8 LEDs in two banks of 4 on the right panel of the device. Figure 7 shows normal operation for the device on a Cisco Vision Dynamic Signage Director network.
Note: Some of the LEDs apply to hardware features that are not enabled for Cisco Vision Dynamic Signage Director Release 5.0.
Figure 7 SV-4K LED Bank
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WiFi —(SV-4K only) Flashes when the player is connecting to the wireless network. Displays when connected.
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Eth (green)—Flashes when connecting to Ethernet network. Displays when connected.
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Err (red)—Flashes a certain number of times to indicate errors (Table 9). |
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Upd (yellow)—Flashes when the device is being upgraded.
The Update and Error LEDs will flash in unison to indicate an error during firmware update (
Table 10).
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Pwr
(green)—Displays when the device is powered on and not in reset mode.
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Bsy
(green)—Flashes when there is file-system activity.
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Table 9 Error (Err) LED Descriptions
Error LED
(number of flashes)
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Device is in network recovery mode and using DHCP Option 43 to contact Cisco Vision Dynamic Signage Director for provisioning.
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Failed to load kernel module.
OS initialization failed (Init shell script failed).
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Board is not capable of running the current firmware version.
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A piece of on-board hardware is not working correctly.
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(Not applicable) Problem related to storage device (USB or SD card).
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Problem related to the registry/NAND.
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The autorun script encountered a load/run error.
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Unable to find a bootable image.
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The root file system has failed verification, which is used to detect whether the file system has been tampered with. You can recover a unit that is showing this error code by performing an update using safe mode. |
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Boot loader failure. |
Table 10 Update (Upd) LED Descriptions
Error LED
(number of flashes)
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Failed to find UBI partition.
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Attempt to write unsigned CFE to unit with secure boot enabled.
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Failed to find UBI partition.
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Failed to create/attach UBI partition.
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Upgrade script exited abnormally.
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Upgrade took longer than expected.
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Update completed but update file could not be deleted.
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IR Remote for Cisco Vision Dynamic Signage Director
All media players use the same IR Remote device shown in Figure 8. Generally, the IR Remote is used for TV control. However, even if you are not using the IR Remote for TV control, it is important to realize that the IR Remote also allows you to get information to troubleshoot the media player.
Note: The IR Remote is not automatically shipped with the Cisco Vision Dynamic Signage Director media players and must be ordered separately.
Figure 8 shows the description for each of the buttons on the Cisco Vision Dynamic Signage Director IR Remote.
Figure 8 Cisco Vision Dynamic Signage Director IR Remote Button Descriptions
IR Remote Sensor and IR Extender
Unlike for the Cisco DMP 4310G, the IR extender is required for the SV-4K and DMP-2K media player because the SV-4K and DMP-2K device does not have its own IR receiver. For more information, see Guidelines for Mounting the SV-4K and DMP-2K.
The IR remote also is a critical troubleshooting tool so it is important to ensure that all media players can be IR-controlled even if it is not needed during normal operation.
Default Settings for the SV-4K and DMP-2K Media Player
The SV-4K and DMP-2K device ships from the factory with certain default settings. Upon running the start-up sequence and in communication with Cisco Vision Dynamic Signage Director, the SV-4K and DMP-2K default settings are changed.
RS-232 Default Settings on the SV-4K and DMP-2K
After processing the HTML run-time module from Cisco Vision Dynamic Signage Director, the SV-4K and DMP-2K is set to the following RS-232 default settings:
Note: The SV-4K and DMP-2K use the same defaults as the Cisco DMP 4310G, which matches the default settings of most TVs.
■Baud—9600 (factory default is 115200)
■Parity—None
■Data Bits—8
■Stop Bits—1
■Flow Control—None (factory default is hardware flow control only)
For information about the new RS-232 commands for the SV-4K and DMP-2K, see Appendix B: Display Parameters for the SV-4K and DMP-2K Media Player.
Other Default Settings
By default, the following functionality is disabled on the SV-4K and DMP-2K media player:
■Secure Shell (SSH)
Key Considerations for the SV-4K and DMP-2K
When you deploy an SV-4K and DMP-2K, there are several things that you should know about its operation. This section highlights some of the important differences from the Cisco DMP 4310G that you should be aware of when deploying the SV-4K and DMP-2K media player.
This section includes the following topics:
■ Firmware Provisioning on the SV-4K and DMP-2K
■ Auto-Provisioning on the SV-4K and DMP-2K
■HDCP Support on the SV-4K and DMP-2K
■ IR Receiver for the SV-4K and DMP-2K
■ Storage and Memory on the SV-4K and DMP-2K
■ Synchronization on the SV-4K and DMP-2K
■ Switch Communication on the SV-4K and DMP-2K
■WiFi Network Connectivity on the SV-4K
Firmware Provisioning on the SV-4K and DMP-2K
The SV-4K and DMP-2K firmware is not provisioned the same way as the Cisco DMP 4310G. The primary difference is that the SV-4K and DMP-2K firmware upgrade cannot be manually launched by Management Dashboard DMP command, but is done automatically when the SV-4K and DMP-2K device boots.
Caution: Before you power on the SV-4K and DMP-2K device for the first time, be sure that you have completed the following configuration and tasks:
■ For initial deployment of a DMP-2K, be sure that:
– No other accessories are attached to the DMP-2K.
– You are using standard Category 5e or 6 cables up to 100 m in length.
■ Switch configuration, including the required LLDP for proper PoE+ operation.
■ DHCP server configuration.
■ Firmware upload for your Cisco Vision Dynamic Signage Director release.
■ Auto-registration settings for the SV-4K and DMP-2K to properly provision its firmware.
Table 12 provides a summary of the firmware provisioning tasks for the SV-4K and DMP-2K and DMP 4310G in the Management Dashboard.
Table 12 Summary of Firmware Provisioning Tasks on the Media Players
Firmware Provisioning Task
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Upload firmware to Cisco Vision Dynamic Signage Director in the Management Dashboard
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Configure "Firmware image to use" and "init.version" under Auto Registration Settings.
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Upgrade the firmware from the Management Dashboard by selecting DMPs and running the Firmware Upgrade command to push the firmware to the device.
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Auto-Provisioning on the SV-4K and DMP-2K
■The SV-4K and DMP-2K are automatically provisioned with global configuration settings from Cisco Vision Dynamic Signage Director—but not in the same way as occurs for the Cisco DMP 4310G.
■As part of the start-up sequence, the device retrieves the Cisco Vision Dynamic Signage Director configuration, which includes all of the global settings for the SV-4K and DMP-2K, such as NTP configuration, jitter settings, and so on.
■The SV-4K and DMP-2K global settings are configured in the Management Dashboard by going to:
Dynamic Signage Director Configuration > Global DMP Settings > SV-DMP Common Settings.
■The SV-4K and DMP-2K configuration in Cisco Vision Dynamic Signage Director is provisioned each time that the SV-4K and DMP-2K device boots.
Caution: If you are running Cisco Vision Dynamic Signage Director on a virtual server, then you should reference a reliable NTP server running on a bare metal server, rather than relying on a clock from a VM environment that can drift and is not accurate. NTP for Cisco Vision Dynamic Signage Director is configured using the TUI, and can be the same external server as is used for the Cisco DMP 4310G devices. For more information, see Cisco Vision Administration Guide: Dynamic Signage Director Release 5.0.
HDCP Support on the SV-4K and DMP-2K
The SV-4K and DMP-2K natively support content that uses Intel's High-bandwidth Digital Content Protection (HDCP) through the installation of a protection key on the media player.
■From the HDMI Out port, the SV-4K and DMP-2K support HDCP versions 1.4 and 2.2.
■From the HDMI In port, the SV-4K can receive HDCP 1.4 and send as HDCP 2.2.
IR Receiver for the SV-4K and DMP-2K
There is not an embedded IR receiver on the SV-4K and DMP-2K. You must use the IR extender cable to use the IR Remote.
Storage and Memory on the SV-4K and DMP-2K
The SV-4K and DMP-2K devices have different sizes of solid-state storage and RAM (Table 13):
Table 13 Storage and Memory on the SV-4K and DMP-2K
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Note: The amount of RAM can make a difference in how the same content might play on different media player models. This difference might more likely be seen when playing HTML pass-through (URL) content.
To find information about available storage:
1. From the Management Dashboard, select an SV-4K or DMP-2K device.
2. In the Device Details area of the dashboard, go to:
Settings > Storage
Note: The amount of available storage shown in the Management Dashboard reflects the total amount of space available on the SSD, not the actual storage pool available for content.
You also can find information about available storage if you view device details from thumbnail view in CCM.
Synchronization on the SV-4K and DMP-2K
The SV-4K and DMP-2K supports synchronization of content played among a group of SV-4K and DMP-2K devices using the Network Time Protocol (NTP) and Precision Time Protocol (PTP). NTP and PTP settings are provisioned globally for all SV-4K and DMP-2K media players.
The Cisco Vision Dynamic Signage Director server is provisioned as the default NTP source for all media players. When PTP is configured, only the SV-4K and DMP-2K PTP master derives its clock using NTP.
Caution: If you are running Cisco Vision Dynamic Signage Director on a virtual server, then you should reference a reliable NTP server running on a bare metal server, rather than relying on a clock from a VM environment that can drift and is not accurate. NTP for Cisco Vision Dynamic Signage Director is configured using the TUI, and can be the same external server as is used for the Cisco DMP 4310G devices. For more information, see Cisco Vision Administration Guide: Dynamic Signage Director Release 5.0 .
Switch Communication on the SV-4K and DMP-2K
The SV-4K and DMP-2K communicates with the Cisco Connected Stadium switch using the required Link Layer Discovery Protocol (LLDP) rather than MediaNet. The SV-4K and DMP-2K determines available power (when using PoE+) over LLDP.
WiFi Network Connectivity on the SV-4K
Wireless network connectivity to the SV-4K is supported over an 802.11a, 802.11b, or 802.11n wireless network in the Cisco Vision Dynamic Signage Director venue.
Note: For initial deployment of an SV-4K with WiFi connectivity, you will need both a PoE+ network connection in addition to connection of the SV-4K using the DMP power supply adapter. After the DMP is deployed for WiFi, a PoE+ connection is no longer needed for the DMP. In fact, the DMP will not route packets over the WiFi connection while the Ethernet port is connected and operational.
The wireless network SSID and passphrase is configured globally for all SV-4Ks in the system. The SV-4K firmware automatically tries to connect with WEP (if the passphrase is of a suitable length), WPA1 or WPA2.
For configuration information, see How to Deploy WiFi Network Connectivity on the SV-4K.
Note: The wireless network must support multicast traffic for communication over the Cisco Vision Dynamic Signage Director network. However, multicast video is not supported due to bandwidth limitations over a wireless network.