San Francisco Suicide Prevention volunteers could not work from the office and needed a solution that would allow them to perform their life-saving mission from home. The agency is relying on Cisco Webex solutions for secure, cloud-based communications.
“When the pandemic started, our volunteer pool dropped in half. A lot of folks said, 'we will help out if there's a possibility for you to go remote.' We are able to integrate Webex Meetings, Webex Calling, Webex Messaging. It gives our volunteers the feeling of being together in the call room.”Van Hedwall, Director of Programs, San Francisco Suicide Prevention
Location: San Francisco, CA
Size: Staff and 150 volunteers answer 300 calls daily