A single, seamless interface for former CliQr partners and customers to open or manage service renewals and requests.
Welcome to Cisco Services! We value your business and are excited to enable you to quote, order, and manage service renewals. We take pride in offering you award winning support tools, software support, access to Cisco technology experts, and an extensive knowledge base.
Read the CliQr integration Q&As for commonly asked questions regarding Cisco Service offers, service agreements, renewals, support, and more.
To open a technical support case, you must first register for a Cisco.com user ID. Your service agreement contract number must be associated with a Cisco.com user ID. You can do so by visiting the Cisco.com Profile Manager and selecting "Add Access" from the Access tab. If you don't know your contract number, please contact your Cisco partner or account representative.
Technical support is available from the Cisco Technical Assistance Center (TAC) from 7 a.m. to 7 p.m., local time, Monday through Friday. Cisco will address cases opened only by electronic mail or online.
Technical support is available from the Cisco TAC 24 hours per day, seven days a week. Cisco will address cases opened by phone, electronic mail or online.
For additional information on obtaining technical support through the TAC, please consult the Technical Support Reference Guide.
NOTE: Customers or partners must have their Cisco service contract number, serial number/product family and a Cisco.com user ID when opening a case.
The Cisco Service Access Management Tool (SAMT) enables Cisco partners and customers to manage access to the services provided by their contracts (technical support/hardware replacement).
There are two ways to determine who has access to these services: Bill to ID or Contract Number.
Learn more about the Cisco Service Access Management Tool.