A single, seamless interface for BroadSoft partners and customers to open or manage support requests.
Welcome to Cisco Customer Experience. We take pride in offering you award winning support tools, software support, access to Cisco technology experts, and an extensive knowledge base.
The Cisco Service Access Management Tool (SAMT) enables Cisco partners and customers to manage access to the services provided by their contracts (technical support/hardware replacement).
There are two ways to determine who has access to these services: Bill to ID or Contract Number.
Learn more about the Cisco Service Access Management Tool.
Partners, please login for additional information.