Cisco WebEx Cloud Connected Audio

Audio Conferencing Service to Improve Meeting Effectiveness

Cisco WebEx Cloud Connected Audio is an audio conferencing service naturally integrated into WebEx meetings. It provides internal and exernal users with the best and most consistent experience to improve meeting effectiveness. Cloud Connected Audio can be delivered through a direct enterprise architecture or from a service provider as-a-service.

Improve Meeting Effectiveness

Provide a more consistent experience with integrated audio conferencing services. (1:05 min)

Features and Capabilities

With Cisco WebEx Cloud Connected Audio, call routing can be performed on premises with call signaling and audio traffic traversing redundant IP connections. Cisco WebEx Cloud Connected Audio can be combined with WebEx or partner-provided public switched telephone network (PSTN), and all call mixing is done in the WebEx Cloud.

Natively integrated into Cisco WebEx meetings, this audio conferencing service delivers an integrated attendee list, active speaker, mute and unmute participants, video and audio switching, and the abilty to combine telephony, voice over IP, and TelePresence participants in the same meeting. Plus, users get all the dynamic tools of the market-leading WebEx conferencing solution.

Cisco WebEx Cloud Connected Audio provides the following benefits:

  • Best User Experience:
    Integrated audio, video and web conferencing across any device that will improve productivity, customer service, and your professional reputation
  • Investment Protection/Extension:
    Extends your IP network investments by adding audio, which simplifies IT support and maintenance than disparate solutions that don’t integrate as well
  • Scalable Cloud-Based Solution:
    Removes the need to administer and maintain a complicated on-premises audio solution and makes all future enhancements and upgrades available without additional deployments
  • Predictable:
    Ports-based pricing makes monthly audio costs predictable and easier to budget by eliminating PSTN transport and termination charges for on-net users
  • Feature Parity with WebEx:
    Fully integrated into WebEx conferencing


Specifications at a Glance

Cisco WebEx Cloud Connected Audio includes:

Integrated naturally into WebEx

  • Attendee list, active speaker, hybrid audio, in-meeting controls, and video
  • Audio bridging in the WebEx Cloud

Provides deployment options

  • Direct to enterprise organizations: SIP Trunking based solution which leverages customer IP telephony and UC environments
  • Through a partner as-a-service: Partner deployment options will vary by partner and they will be able to offer a SIP Trunking solution as well as PSTN

Considers geographic coverage and phone numbers

  • Direct: Provided by customer. Can be combined with WebEx-provided PSTN numbers
  • Partner: Provided by a Cisco WebEx Cloud Connected Audio Service Provider partner

Additional Resources

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