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End-of-Sale and End-of-Life Announcement for the Cisco Unified Workspace for Partners (CUWP), On-premises

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Updated:April 15, 2021

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:April 15, 2021

Table of Contents

 

 

Overview

EOL13832

Cisco announces the end-of-sale and end-of life dates for the Cisco Unified Workspace for Partners (CUWP), On-premises. The last day to order the affected product(s) is May 15, 2021 . Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Customers are encouraged to migrate to FLEX Calling and/or FLEX Contact Center. The links to the ordering guides for FLEX subscription and FLEX Contact Center are below.

Cisco Collaboration Flex Plan Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html

Cisco Collaboration FLEX Plan Contact Center: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-741219.html

Partners are recommended to purchase FLEX for internal use via the Cisco NFR Collaboration SaaS: https://www.cisco.com/c/en/us/partners/incentives/standard-not-for-resale.html#~enroll

End-of-life milestones

Table 1.      End-of-Life Milestones and Dates for the Cisco Unified Workspace for Partners (CUWP), On-premises

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

April 15, 2021

End-of-Sale Date :
App SW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

May 15, 2021

Last Ship Date :
App SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

May 15, 2021

Last Date of Support :
App SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

January 31, 2024

HW = Hardware                                         OS SW = Operating System Software         App. SW = Application Software

Product Part Numbers

Table 2.      Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

R-CPW-BUNDLE-K9

CUWP UC for Partner Use

There is currently no replacement product available for this product.

-

-

L-PC11X-ANALYT-CPW

PC 11.x Analytics License for CUWP

There is currently no replacement product available for this product.

-

-

L-PC11X-MASS-CPW

PC 11.x Mass License for CUWP

There is currently no replacement product available for this product.

-

-

L-PC11X-PROV-CPW

PC 11.x Prov License for CUWP

There is currently no replacement product available for this product.

-

-

L-PC12-PR-CPW-PUT=

PC Provisioning-CWP-PUT-license

There is currently no replacement product available for this product.

-

-

PC10X-CPWASSK9-PAK

PC10.6 Assurance-Analytics Electronic License PAK CWP

There is currently no replacement product available for this product.

-

-

PC10X-CPWPR-K9-PAK

PC10.6 Provisioning License PAK for CUWP

There is currently no replacement product available for this product.

-

-

PC11X-CPWASSK9-PAK

PC11.X Assurance-Analytics Electronic Image/License PAK

There is currently no replacement product available for this product.

-

-

PC11X-CPWPR-K9-PAK

PC11.X Provisioning License PAK for CUWP

There is currently no replacement product available for this product.

-

-

ADD-CPW-ORDER

Add-On CUWP Order

There is currently no replacement product available for this product.

-

-

CPW-25USR

CUWP UC for Partner Use - 25 Users

There is currently no replacement product available for this product.

-

-

CPW-CCX10-PRE-SVR

CCX10.X PRE Server License

There is currently no replacement product available for this product.

-

-

CPW-CCX10X-P-1AGT

CUWP UC for Partner Use (Not ECS) - 1 CCX Prem Agt

There is currently no replacement product available for this product.

-

-

CPW-CCX11X-P-1AGT

CUWP UC for Partner Use (Not ECS) - 1 CCX Prem Agt

There is currently no replacement product available for this product.

-

-

NEW-CPW-ORDER

New or Reenrollment CUWP Order

There is currently no replacement product available for this product.

-

-

UPDATE-CPW-ORDER

Existing CUWP Feature Update Order

There is currently no replacement product available for this product.

-

-

JABG-CPW-10SBL-K9=

Jabber Guest for Cisco Partner Workspace 10 Session Bundle

There is currently no replacement product available for this product.

-

-

R-CSR10.X-K9-NFR

UC 10.X Partner Bundle NFR Kit-Orderable in Marketplace Only

CSR12.X-K9-DLT

UC 12.X Partner Demo/Lab/Training Kit-Marketplace Order Only

-

R-CSR11.X-K9-DLT

UC 11.X Partner Demo/Lab/Training Kit-Marketplace Order Only

CSR12.X-K9-DLT

UC 12.X Partner Demo/Lab/Training Kit-Marketplace Order Only

-

R-CSR11.X-K9-DLT=

UC 11.X Partner Demo/Lab/Training Kit-Marketplace Order Only

CSR12.X-K9-DLT

UC 12.X Partner Demo/Lab/Training Kit-Marketplace Order Only

-

R-CSR11.X-K9-NFR

UC 10.X Partner Bundle NFR Kit - Orderable Through Marketpla

CSR12.X-K9-DLT

UC 12.X Partner Demo/Lab/Training Kit-Marketplace Order Only

Product Migration Options

Customers are encouraged to migrate to FLEX Calling and/or FLEX Contact Center. The links to the ordering guides for FLEX subscription and FLEX Contact Center are below.

Cisco Collaboration Flex Plan Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html

Cisco Collaboration FLEX Plan Contact Center: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-741219.html

Partners are recommended to purchase FLEX for internal use via the Cisco NFR Collaboration SaaS: https://www.cisco.com/c/en/us/partners/incentives/standard-not-for-resale.html#~enroll 

Service prices for Cisco products are subject to change after the product End of Sale date.

For More Information

For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html

For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html

To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

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