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Cisco Crosswork Network Controller Data Sheet

Data Sheet

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Updated:April 16, 2021

Available Languages

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  • PDF
    (448.2 KB)
    View with Adobe Reader on a variety of devices
Updated:April 16, 2021


Cisco Crosswork Network Controller empowers customers to simplify and automate intent-based network service provisioning, monitoring and optimization in a multivendor network environment with a common GUI and API.

Product overview

Network operators are facing challenges to support the exponential growth of network traffic while addressing the pressures to efficiently run network operations. Providing quick service delivery with optimal network utilization and ability to react to bandwidth and latency demand fluctuations in real time is vital to success. Operators are reducing the management complexity by converging and collapsing their networks, migrating to Software-Defined Networks (SDNs), and automating daily operational tasks to become more efficient and competitive.

Cisco Crosswork Network Controller allows customers to deploy services faster and enables intent-based network optimization mitigating network congestion issues. Cisco Crosswork Network Controller has been shaped by the experience of helping multiple tier-one service provider and large enterprise customers automate everything from simple device turn-up to sophisticated full lifecycle service management. Cisco’s Network Controller combines intent-based network automation to deliver critical capabilities for service orchestration and fulfilment, network optimization, service path computation, device deployment and management, and fault remediation.

Cisco Crosswork Network Controller offers service providers a turnkey network automation solution that delivers increased service agility, cost efficiency, and optimization for faster time to customer value, improved end-user service experience and lower operating cost.

The fully integrated solution combines core capabilities from multiple innovative, industry-leading products—Cisco® Network Services Orchestrator (NSO), Cisco Segment Routing Path Computation Element (SR-PCE), and the Cisco Crosswork suite of applications—with common API and integrates with a common UI, providing control via a single pane of glass.

With Cisco Crosswork Network Controller, you can realize a number of outcomes:

    Visualize network and services inventory.

    Segment Routing (SR) policy provisioning with explicit intent (for example, bandwidth constraints, latency minimization, etc.) simplifying 5G network slicing.

    Services provisioning (for example, L2VPN, L3VPN services with associated segment routing policy).

    Collect real-time performance information and optimize the network to maintain the intent of the associated segment routing policy. Tactically optimize the network during times of congestion with bandwidth optimization service.

    Migration from legacy to new networks (for example, device migration to replace older network devices with newer ones, migration from RSVP-TE to SR-TE, etc.)

    Ability to build customer-specific services and applications leveraging the Crosswork Network Controller APIs and telemetry data collected.

    Streamlining and automation of network-focused Method of Procedure (MOP) for remediation and maintenance tasks.

Cisco Crosswork Network Controller enables you to realize the multiple benefits:

Turnkey automation solution helps to expedite service and network deployments.

    Enhanced operational efficiency with unified visibility and simplified operations across service lifecycle functions.

    Increased profitability and reduced costs through optimized investments and better Opex utilization.

    Improved service delivery and end-user experience with ability to effectively maintain service intent.

Product overview

Features and benefits



Connectivity and IP topology auto-discovery

  Auto-discovery based on the IETF standard, Border Gateway Protocol Link State (BGP-LS), to automatically discover the IP topology across multiple vendors

Service provisioning

  Extensible L2VPN and L3VPN service provisioning

Transport policy provisioning (SR-MPLS, RSVP-TE)

  Service-oriented transport network policy provisioning with explicit SLAs by specifying optimization objective (latency/IGP/TE metric minimization) and constraints (affinities, disjoint paths, bandwidth, etc.)

Closed-loop intent optimization

  Leveraging real-time protocols such as BGP-LS and Path Computation Element Communication Protocol (PCEP), Crosswork Network Controller enables closed-loop tracking of the network topology state changes, reacting quickly to changes in network conditions creating a self-healing network
  React to bandwidth and latency demand fluctuations in real time

Local Congestion Mitigation (LCM)

  Effectively handle link congestion in a localized manner using tactical TE policies

Programmable closed loop automation

  Intelligently tie network observations to network-focused actions in order to implement remediation, optimization or maintenance workflows. Codify workflows using parameterized Plays and stitch them as Playbook for execution in a continuous or step-by-step fashion offering programmability and user-control (Optional Add-on)

Secure Zero Touch Provisioning (ZTP)

  Rapid provisioning and onboarding of Cisco ® IOS-XR devices at a mass-scale (Optional Add-on)

Single pane of glass

  Crosswork Network Controller enables real-time visibility of the network topology, service inventory, and transport policy visualization from a single pane of glass
  Service provisioning UI (dynamic model driven) for customized L2VPN/L3VPN service types

Northbound API

  An open and programmable framework enables network operators to develop their own applications based on API and integration into existing toolset


  Crosswork Network Controller is multivendor capable for network and service provisioning, data collection, and network control leveraging industry standards—BGP-LS, SNMP, gNMI, PCEP, segment routing, NETCONF/YANG


  Prebuilt function packs for service and transport policy provisioning
  Extensibility through custom development

Flexible consumption

  1-year, 3-year, and 5-year subscription licenses

Product specifications

Cisco Crosswork Network Controller has been shaped by helping large, tier-one service provider and enterprise customers automate everything from simple device turn-up to cross-domain automation to sophisticated full lifecycle service management. Cisco Crosswork Network Controller is built on industry standards enabling multivendor compliance. Cisco Crosswork Network Controller has three areas of touch points into the network:

1.     Provisioning: A model-based programmatic interface (NETCONF/YANG) that allows for control of everything from simple device turn-up and configuration management to sophisticated, full lifecycle service management.

2.     Data collection: A common performance data collection using gNMI (gRPC Network Management Interface), SNMP (Simple Network Management Protocol), MDT (Model Driven Telemetry), CLI (Command Line Interface), etc.

3.     Network control: Real-time network topology discovery via BGP-LS, and network optimization and traffic control using PCEP.

Cisco Crosswork Network Controller provides standards-based Northbound Interface to enable integration with external entities, for example OSS/BSS or higher-level orchestration systems.


Protocol details

Device, service, and policy provisioning


Real-time topology discovery


Network traffic control


Path engineering


Network performance data collection


Northbound API


System requirements

Cisco Crosswork Network Controller is designed for different customer network sizes. Only Cisco can offer this comprehensive and holistic automation approach delivered in a single pane of glass. Cisco Network Controller deliver a fully integrated solution targeting for your most challenging real-world problems. Contact your Cisco sales representative to learn more about the system requirements matching your network scale.

Ordering information

Contact your Cisco account representative for details on how to order Cisco Crosswork Network Controller.

Warranty information

The Cisco Crosswork Network Controller is covered by the following warranty: https://www.cisco.com/c/en/us/products/warranties/warranty-doc-c99-740613.html.

Cisco environmental sustainability

Information about Cisco’s environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the “Environment Sustainability” section of Cisco’s Corporate Social Responsibility (CSR) Report.

Reference links to information about key environmental sustainability topics (mentioned in the “Environment Sustainability” section of the CSR Report) are provided in the following table:

Sustainability topic


Information on product-material-content laws and regulations


Information on electronic waste laws and regulations, including products, batteries, and packaging

WEEE Compliance

Cisco makes the packaging data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. This information is subject to change without notice.

Implementation and optimization services

Drive internal efficiencies and speed to market with Cisco CX Services Crosswork Network Controller Professional Services. Leverage our implementation experience across multiple customer environments and best practices. Cisco uses an agile delivery methodology to deploy the Crosswork Network Controller in your environment. Working with your team in pre- and production environments, acceptance testing, we’ll start making sure your team adopts the use cases. We’ll continue to stand by you, delivering knowledge transfer and add-on services (for example: upgrades and/or accelerators) for the Crosswork Network Controller use cases and components through the duration of the three-year term. This ensures your team understands, adopts, and operationalizes the Crosswork Network Controller use cases.

Solution support

Maximize performance, reliability, and ROI of your Cisco Crosswork Network Controller with Cisco Solution Support. You get access to a team of Cisco solution experts who are your primary point of contact, delivering centralized support across your deployment 24x7x365. Whether you have an issue with a Cisco product or one from another vendor—or are just looking for guidance and assurance on your new solution—simply contact us. We’ll take it from there and remain accountable for your case, from first call to resolution. Note: If issues are identified as being due to third-party vendor devices, we expect you to engage the third-party vendor. Cisco will work with you to provide triage information to the third party.

Solution Support can help increase staff efficiency by 32 percent, reduce incident occurrence by 21 percent, save $37 million in downtime, and increase company revenue by an average of $3.5 million. We have a track record of resolving complex issues on average 43 percent more quickly than product support, making it the right kind of technical service for Cisco Crosswork Network Controller solution environments.

Cisco Capital

Flexible payment solutions to help you achieve your objectives

Cisco Capital makes it easier to get the right technology to achieve your objectives, enable business transformation and help you stay competitive. We can help you reduce the total cost of ownership, conserve capital, and accelerate growth. In more than 100 countries, our flexible payment solutions can help you acquire hardware, software, services and complementary third-party equipment in easy, predictable payments. Learn more.

Call to action

For more information on Cisco's network automation portfolio for Service Providers please visit https://www.cisco.com/go/crosswork. To learn more about Cisco Crosswork Network Controller or to schedule a demonstration contact your Cisco sales representative.

Document history

New or Revised Topic

Described In


Updated data sheet version 2

Data sheet

Feb 22, 2020

Created data sheet version 1 (draft)

Data sheet

Feb. 5, 2020




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