Develop new skillsets to drive recurring revenue and build a sustainable lifecycle practice. This specialization opens new opportunities for you to interact with customers, create value, and impact customer business outcomes.
Customers are increasingly moving to software as a service (SaaS) and recurring offers, requiring them to work with trusted providers. This makes a focus on customer experience critical to your success. It also presents tremendous opportunity to deliver value-added services after the initial purchase. With this specialization, you can: