Explore Cisco
How to Buy

Have an account?

  •   Personalized content
  •   Your products and support

Need an account?

Create an account

Invited Supplier Guidelines & Information

A new end-to-end buying experience: Cisco Smart Buy

New supplier requests must be initiated by a Cisco representative, starting with a discussion about requirements and pricing for goods or services for Cisco. Your Cisco representative or sponsor is responsible for initiating the onboarding process by engaging with Cisco Procurement.

In late 2018, we introduced an end-to-end, cloud-based buying platform, Cisco Smart Buy, being phased in regionally across the globe. Spanning the full goods and services source-to-pay lifecycle, selected indirect or non-manufacturing suppliers (and direct or manufacturing suppliers providing indirect goods and/or services), will need to be enabled on the Ariba Network, the end-to-end digital solution for collaborating on transactions.

Learn more about Cisco Smart Buy

If you are a supplier transacting on Smart Buy, you will need:

Below are a few important things that you should know about working with Cisco:


  1. Terms and conditions: View Standard terms and conditions for purchase orders.
  2. Purchase orders: Work is not authorized to begin until a purchase order is generated.
  3. Shipping information: Provide itemized packing lists when shipping goods to Cisco. Comprehensive details of Cisco requirements can be found in the Existing suppliers - supplier guidelines.
  4. Invoices: Be sure that invoices are sent to the correct location and that invoice information is complete and accurate to avoid delays in the processing of your invoice. For specific country requirements, addresses where invoices are to be submitted, and accounts payable support details, select the theater to which you are billing: Mandatory Requirements to be furnished on invoice copy:

    • Accurate Billing Address with complete Cisco entity name
    • Valid purchase order number
    • Valid tax amount if applicable

    Any of the details missing from the invoice document will result in delay of processing the same.
  5. Payments: We pay suppliers electronically. Make sure that you provide correct banking details when you enroll. After payment is issued, a remittance advice will be sent to the email address that was provided at enrollment. We typically pay invoices within 30 to 60 days (depending on the specific country payment terms) after the invoice has been submitted.
  6. Country specific requirements for new supplier requests
    • India - MSME (Micro, Small & Medium Enterprises) Certificate to be provided if the supplier adheres to this requirement.
    • Russia - Refer to the New supplier requirements for Russia page for relevant information.
    • China - Business License is mandatory for all new supplier requests to be processed. This is to be provided to the Cisco representative.
    • South Africa - The BBBEE (Broad-Based Black Economic Empowerment) certification must be provided to the Cisco representative when available.
  7. Export Compliance: Cisco uses and produces technology that is subject to the U.S. Export Administration Regulations (EAR). Cisco requires suppliers to certify compliance with applicable export regulations when onboarding contingent workers.

Note: If you need to update your company or banking information at any time, refer to Existing suppliers - supplier guidelines, which has details around how this update can be performed.