All new supplier requests must be initiated by a Cisco representative and is responsible for initiating the onboarding process by engaging with Cisco Procurement.
In late 2018, we introduced an end-to-end, cloud-based buying platform, ‘Cisco Smart Buy’, being phased in regionally across the globe. Spanning the full goods and services source-to-pay lifecycle, selected indirect or non-manufacturing suppliers (and direct or manufacturing suppliers providing indirect goods and/or services), will need to be enabled on the SAP Business Network (previously SAP Ariba), the end-to-end digital solution for collaborating on transactions.
If you are a supplier transacting on Smart Buy, you will need:
Learn more: about Cisco Smart Buy
To help simplify operations, Global Procurement Services has implemented an Indirect Procurement Policy (IPP) (for non-manufacturing-related buying). This policy governs the full buying process worldwide and includes:
Cisco has determined that, in the countries listed below, Statements of Work (SOWs) will no longer require a signature from either Cisco or the Supplier. This process is deployed to make doing business with Cisco easier, quicker and more efficient by reducing the administrative burden on both parties.
The following countries will no longer require signatures for SOWs:
Australia | France | Norway | United Kingdom |
Austria | Germany | Portugal | United States |
Belgium | Ireland | Scotland | |
Canada | Italy | Spain | |
Denmark | New Zealand | Sweden | |
Finland | Netherlands | Switzerland |
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The agreed Statement of Work will be sent out to the supplier together with the authorized Purchase Order and will present Cisco's offer to buy.
The aforementioned section will not apply to all purchasing transactions in these countries. A signature will be required in the countries above in the following circumstances:
If there are any requirements driving the need for signatures, please make them known to the Cisco individual responsible for accepting the Work or Work Product on behalf of Cisco.
For the countries not mentioned in the list above Cisco does require a signed Statement of Work. The Statement of Work must contain the signature of both the supplier and the Cisco representative. Cisco accepts the following three signature methods:
For specific country requirements, addresses for submitting invoices, and accounts payable support details, select the theater in which you are billing:
For prompt payment, follow these general invoice submittal requirements:
If you are required to update your company information (legal name, address, bank details, purchase order transmittal information, remittance advice address, etc.), you need to:
Do not ship quantities greater than what is stated on the purchase order. An authorized change to the original purchase order is required in advance if quantities change.
An itemized packing list must accompany each shipment and must include:
Shipments to China and India must have a packing slip and an invoice, as required by the receiving departments in those countries.
If Non-Cisco Workers (Temporary Workers, Third Party Contractors, Vendors or Partners) are requested to travel on behalf of Cisco, the following procedures apply:
All Non-Cisco Worker travel must be approved by a Cisco Full-Time Employee (FTE) who is the project budget owner (in writing) prior to traveling on authorized Cisco business. Cisco will reimburse non-Cisco workers for all reasonable and necessary expenses incurred in accordance with the following guidelines:
Travel Booking Guidelines:
Air & Rail Travel |
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Accommodations |
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Car Rental |
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Motorcycles |
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Cisco uses and produces technology that is subject to the U.S. Export Administration Regulations (EAR). Cisco requires suppliers to certify compliance with applicable export regulations when onboarding contingent workers.