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Tactical Operations Team

Restoring communications after disaster

When disaster strikes, crippled communication systems can hinder relief efforts. Cisco’s Tactical Operations (TacOps) team can establish satellite-based communications so government agencies and humanitarian organizations can coordinate relief efforts and speed food, water, and medical care to those in need.

Establishing communications in emergencies

Technology is critical to any disaster response. Cisco can send the TacOps team anywhere to establish emergency networks for first responders and relief organizations.

  • TacOps works with FEMA, the United Nations, the American Red Cross, and other organizations to create interoperable communications between first responders
  • Engineers design and install communications equipment while operations coordinators manage logistics and planning on site
  • The Disaster Incident Response Team (DIRT) is a group of trained Cisco volunteers worldwide who support TacOps and can respond quickly during crises

Mobile, networked command centers

Cisco Network Emergency Response Vehicles (NERVs) act as mobile communication centers, bringing networking and communications capabilities to disaster sites. Communications trailers and portable emergency communications kits (ECKs) provide additional support.

  • The TacOps team is comprised of 8 full-time employees based at Cisco’s San Jose, California and Research Triangle Park, North Carolina campuses
  • TacOps engineers and operations coordinators possess years of specialized experience in military operations, planning, logistics, and fire and emergency medical response
  • Each NERV is outfitted with a 1.8-meter satellite dish, Cisco Unified IP Phones, Cisco TelePresence solution, and other options for Internet connectivity
  • ECKs contain routing and switching hardware, IP telephones, and fax capabilities to bring network connectivity to even the harshest and most hard-to-reach environments

Connecting the unconnected

40+ global deployments since 2005

35+ relationships with leading emergency response organizations worldwide

300+ employees volunteer with the Disaster Incident Response Team (DIRT)

We wake up every morning knowing what we get to do here really matters.

Rakesh Bharania, Networking Consulting Engineer — Cisco

European refugee crisis response

Ten TacOps teams deployed in 2015, establishing networks across more than 75 European sites for 600,000+ refugees.