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Transforming Humanitarian Aid

In 2017, we launched a 5-year, $10 million partnership with Mercy Corps called Technology for Impact. Our goal was to help Mercy Corps use technology to deliver humanitarian aid faster, more efficiently, and to more people.

Our impact in years 1 - 4

9 million people

More than 9.4 million people in 44 countries have benefited from our efforts in the first four years, exceeding initial targets.

82 programs

Eighty-two programs are incorporating innovative, tech-enabled programming supported by our partnership.

138 cloud-powered offices

Cisco Meraki networking equipment has been installed at 138 Mercy Corps field offices in 36 countries, improving connectivity, security, and collaboration.

Technology for Impact initiatives

Cisco’s partnership with Mercy Corps is empowering people to overcome crisis, build better lives, and transform communities by innovating the way we approach global humanitarian responses. Our top objectives include:

Technology for Development (T4D) team

Mercy Corps’ Technology for Development (T4D) team collaborates with field teams and external partners to help integrate technology-based efficiencies into humanitarian tools and processes. For example, in Iraq, virtual reality (VR) technology is helping young people affected by psychosocial trauma practice guided meditation – yielding a 48 percent average improvement in well-being scores for participants in the pilot program.

    We at Mercy Corps are a team of global humanitarians working together on the front lines of today’s biggest crises to develop what we call a ‘future of possibility,’ in which everyone can prosper. Our mission is to alleviate suffering, poverty, and oppression by helping people build secure, productive, and just communities

    Tjada D'Oyen McKenna
    Chief Executive Officer, Mercy Corps

    Connectivity is critical when disaster strikes

    A preconfigured Cisco Meraki emergency communications kit helps Mercy Corps respond quickly in disaster-prone Indonesia.

    Data-driven by design

    Big data and the Internet of Things (IoT) can create a more inclusive global community, but only if demand exists, capabilities grow, and we advance these technologies in an ethical way.

    In the past two years, Mercy Corps has been working with industry-leading technology partners to improve its capacity to collect, analyze, and apply insights from multiple sources of data. This has allowed Mercy Corps to automate tasks that would have required hours of manual effort, crunching volumes of data quickly to reveal connections, insights, and critical information.

    With the Technology for Impact partnership, we're seeing the power of the network, and the data analysis it enables, to bring meaningful social change around the world. Below are examples of two tech-enabled solutions the partnership has supported.

    2M+ connected

    Digital communities provide reliable, actionable information to over two million people through a safe, accessible digital ecosystem to help them engage more equitably with community power holders, plan for their futures, and respond to changes in their environment. The flagship platform, Signpost, provides localized information to vulnerable populations in seven languages across 12 countries.

    Watch video >

    Helping families affected by conflict

    As the risk of violence displaces 8.7 million people in northeast Nigeria from agricultural lands, they are in need of humanitarian assistance. Cisco helped Mercy Corps develop a technology solution to distribute cash to needy families.

    Connecting people in crisis

    New research from Mercy Corps and Harvard University shows that internet connectivity has a positive impact on well-being in humanitarian settings.

    Meet our community partners

    Cisco and the Cisco Foundation partner with innovative nonprofits to deliver transformative, tech-driven solutions for economic empowerment, education, and crisis response, which includes shelter, water, food, and disaster relief.

    All images courtesy of Mercy Corps.