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Cisco Crisis Response

Optimizing our social impact

When a natural disaster or humanitarian crisis occurs, connectivity is a critical form of aid—just like food, water, shelter, and medical care. We work with local agencies and communities to help them prepare for, respond to, and sustainably rebuild from crises.

How we provide support

Incident response

Deployment of personnel to install emergency networking and communications gear, disaster grants, and employee matching gift campaigns.

Technology solutions

Product grants, connectivity kits, equipment loans, and consulting on emergency connectivity solutions.

Capacity building

Solutions for our partners, social impact investments, training, and the expertise of our 300+ Cisco employee volunteer community.

Strategic partnerships

Collaborations and joint deployments with select NGOs, governmental and emergency response agencies.

Our history

In 2020 Tactical Operations (TacOps) merged with our Critical Human Needs investment portfolio to optimize our social impact—becoming Cisco Crisis Response. 

Finding solutions together

Working with nonprofit partners, we help create technology-based solutions.

Mercy Corps

In 2017, we launched Technology for Impact, a five-year, $10 million partnership agreement with Mercy Corps.


Cisco helped establish NetHope in 2001 and continues to support its consortium of humanitarian organizations.

Destination: Home

Destination: Home and Cisco are advancing innovative strategies to end homelessness.

Measurable impact in crisis response

By harnessing the power of digital technology and providing support, we help those who need it most.


of over 1900 families supported by Destination: Home’s Homelessness Prevention program remain stably housed.


people across dozens of countries reached by Mercy Corps’ COVID-19 Resilience Fund.


security threats blocked by the networks Cisco Crisis Response supported in FY20.

How Replate uses technology to maximize food rescue

Maen Mahfoud is the CEO and founder of Replate, a tech nonprofit with a mission to reduce food waste and food insecurity through its food recovery system. See how Cisco supports Replate to help those experiencing food insecurity.

Our response to refugee crises

We chose to pursue a multi-pronged approach to our response, leveraging our core competencies - our people, products, expertise and financial resources - to respond to the refugee crisis.

Erin Connor, Senior Manager, Cisco Crisis Response

2020 CSR Impact Report and ESG Hub

Cisco is putting people, technology, and resources to work in service of an inclusive future where technology gives everyone the tools to thrive. Visit our Environmental, Social, and Governance (ESG) Hub.