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Connecting communities in need

We help local agencies and communities prepare for, respond to, and sustainably rebuild from crises.

How we provide support

Incident response

Deployment of personnel to install emergency networking and communications gear, disaster grants, and employee matching gift campaigns.

Technology solutions

Product grants, connectivity kits, equipment loans, and consulting on emergency connectivity solutions.

Capacity building

Solutions for our partners, social impact investments, training, and the expertise of our 300+ Cisco employee volunteer community.

Strategic partnerships

Collaborations and joint deployments with select NGOs, governmental and emergency response agencies.

Our history

In 2020 Tactical Operations (TacOps) merged with our Critical Human Needs investment portfolio to optimize our social impact—becoming Cisco Crisis Response. 

Finding solutions together

Working with nonprofit partners, we help create technology-based solutions.

Mercy Corps

In 2017, we launched Technology for Impact, a five-year, $10 million partnership agreement with Mercy Corps.


Cisco helped establish NetHope in 2001 and continues to support its consortium of humanitarian organizations.

Destination: Home

Destination: Home and Cisco are advancing innovative strategies to end homelessness.

Measurable impact in crisis response


humanitarian relief incidents responded to by Cisco Crisis Response since 2003.


security threats blocked by the networks Cisco Crisis Response supported in FY20.


people across dozens of countries reached by Mercy Corps’ COVID-19 Resilience Fund.


of over 1900 families supported by Destination: Home’s Homelessness Prevention program remain stably housed.

Our response to refugee crises

We chose to pursue a multi-pronged approach to our response, leveraging our core competencies - our people, products, expertise and financial resources - to respond to the refugee crisis.

Erin Connor, Senior Manager, Cisco Crisis Response

ESG Reporting Hub and 2021 Cisco Purpose Report

Cisco is putting people, technology, and resources toward Powering an Inclusive Future for All, where everyone has the opportunity to thrive. Visit our Environmental, Social, and Governance (ESG) Reporting Hub.