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Case Study: TruVista

TruVista transforms rural communities

The new normal is virtual, making reliable and secure internet networks even more critical. Learn how TruVista is expanding rural broadband to unserved communities and protecting customers from cyber threats.

Summary

Challenges

  • Cost-effectively expand the network to deliver broadband services to underserved communities
  • Improve customer experience through a solution that offers network security
  • Increase backbone capacity to meet growing demand for broadband connectivity
  • Deploy a secure network that offers high quality and low latency broadband services

Results

  • Cost-effectively expanded fiber network with USDA funding to reach more than 1,700 homes
  • Reduced high-speed response team tickets by 15 to 20 percent, year-over-year
  • Protected customers from internet threats, with no additional capital investment
  • Rapidly increased penetration rate in one service area from 12 to 40 percent
  • Upgraded network while maintaining operational efficiency and reliability

What they’re saying

If you have a great partner like Cisco and you’re talking about pros and cons, you can make intelligent decisions. Since deployment, we haven’t seen one blip, not one. If you have a good partner up front and choose the correct solutions at scale, it just works.

Sam Fitzgerald, Senior Director of Engineering, TruVista

Who is TruVista?

Industry: Service provider
Location: Chester, South Carolina
Size: 175 employees, approx. 19,000 residential customers, and approx. 300 business circuits
Website: truvista.net