Cisco works closely with partners to provide solutions that complement the accessibility and usability of Cisco Products and Solutions.
ZVRS changes the way deaf individuals communicate long distance with high-definition video. ZVRS provides an improved communications experience for deaf individuals. Rather than using TTY, deaf individuals can communicate using sign language and expression through high-definition (HD) video from Cisco DX70. ZVRS provides a more engaging communication experience for deaf individuals with video relay services.
ZVRS differentiates itself with 100 percent certified interpreters, 24-hour relay service, and HD video with flexible options to meet the needs of individual users. ZVRS chooses to provide its users with the Cisco DX70 for its comfortable display size as well as the reliability and stability of the video experience.
“With the DX70 and a Cisco network backbone in our call centers, we don’t have to worry about lost connections, connecting our customers in less than 30 seconds on average,” says Sherri Turpin, Chief Executive Officer. “We also are drawn to Cisco for the level of security it provides our business customers.”
accessaphone™ software applications engineered by Tenacity, an effective leader within the field of accessible telephony, provide a comprehensive list of Section 508 compliant communication interface options to control Cisco Unified IP Phones. Tenacity's Microsoft Windows® applications, include, but are not limited to, accessaphone and accessaphone ipTTY.
All accessaphone applications incorporate intuitive hotkeys to support individuals with cognitive impairments as well as alternative input devices for people with mobility impairments. For the organization, enterprise licensing creates a single entity-wide solution, with each individual's unique assistive technology (AT) needs matched by accessaphone built-in product/feature options.
Overhead paging often does not reach deaf employees, which compromises safety. Singlewire InformaCast helps ensure the safety of all employees by simultaneously sending an audible broadcast and text message to Cisco IP phones. In this way, the organization helps ensure that all employees have equal access to vital information about emergencies or network outages, for example. Administrators can select a prerecorded message or record a live broadcast, and send it to all phones or selected groups.
All Cisco IP hardware phones meet the US FCC Part 68 requirement of at least 12 dB of adjustable volume gain above the default call sound volume. But some users, such as those with significant hearing loss (even with the use of hearing aids) want more volume increase. In that case, Cisco recommends the use of third party "inline amplifier" that goes in the handset cord between the phone base and the handset. The best model currently for sale, based on our experience, is the Clarity HA40.