So far you have learned about the primary hardware replacement offerings. In this section you will learn about the many benefits your customer will receive from having Advance Replacement service.

When talking to your customers about Advance Replacement, it is critical that you emphasize the many benefits associated with having this service. Some of these benefits include:

• Decreased costs
• Faster time to resolution
• Saved time

You will learn more about each of these benefits in the next few pages.