Romanian Bank Improves Customer Service and Branch Productivity
Banca Comercială Româna re-designs and modernizes its network with the help of Cisco Services.
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We have a much better view of our IT estate. This means there are no more unpleasant surprises, such as unforeseen and unbudgeted expenditures.- Octavian Damsa, Head of Central Infrastructure Administration, Banca Comercială Româna
- Make IT less a cost center and more a key enabler for business transformation and growth
A long-term strategic network design that provides the bank with a highly available platform for delivering IP telephony, data, and video services.
Network upgrades transform productivity and customer satisfaction while a proactive approach to IT allows for more effective management of assets and investments.
- Increased customer choice and improved service experience
- Reduced IT and communication costs by 10%
- Provided greater business agility to stream training, regulatory compliance and business TV video content