This document describes the password recovery procedure for the following Cisco products:
EtherSwitch 10/100, 1200, 1220, 1400, 1420
FastSwitch 10/100, 2100, 2800
FastHub 100+, 300
There are no specific requirements for this document.
For more information on document conventions, refer to Cisco Technical Tips Conventions.
For the above mentioned Cisco products, there is no standard password recovery procedure. If you forget the password, the Cisco device can be accessed with the factory-installed password. Once you gain access to the device with the factory-installed password, you can change the password to a known password.
For security reasons, the factory-installed passwords are not made available on the Cisco web site. To obtain the factory-installed password, use the Cisco Technical Support contact phone number for your region.
Note: Provide the serial number and/or MAC address of the switch when you contact Cisco Technical Support. The serial number is usually located on the back of the unit. To obtain the MAC address, remove the cover and read the Ethernet address of the PROM.
The Cisco Support Community is a forum for you to ask and answer questions, share suggestions, and collaborate with your peers.
Refer to Cisco Technical Tips Conventions for information on conventions used in this document.