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Cisco Unified Contact Center Express

End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Express 7.0

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Cisco announces the end-of-sale and end-of life dates for the Cisco Unified Contact Center Express 7.0. The last day to order the affected product(s) is April 18, 2011. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco Unified Contact Center Express 7.0

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

October 18, 2010

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

April 18, 2011

Last Ship Date:
App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

July 17, 2011

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

April 17, 2012

End of New Service Attachment Date:
App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

April 17, 2012

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

July 14, 2013

Last Date of Support:
App. SW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

April 30, 2014

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

CCX-70-7816H

CCX 7.0 Server Software for 7816H or exact HP equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7816H-HAS

CCX 7.0 HA Server Software for 7816H or exact HP equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7816I

CCX 7.0 Server Software for 7816I or exact IBM equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7816I-HAS

CCX 7.0 HA Server Software for 7816I or exact IBM equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7825H

CCX 7.0 Server Software for 7825H or exact HP equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7825H-HAS

CCX 7.0 HA Server Software for 7825H or exact HP equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7825I

CCX 7.0 Server Software for 7825I or exact IBM equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7825I-HAS

CCX 7.0 HA Server Software for 7825I or exact IBM equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7835H

CCX 7.0 Server Software for 7835H or exact HP equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7835H-HAS

CCX 7.0 HA Server Software for 7835H or exact HP equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7835I

CCX 7.0 Server Software for 7835I or exact IBM equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7835I-HAS

CCX 7.0 HA Server Software for 7835I or exact IBM equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7845H

CCX 7.0 Server Software for 7845H or exact HP equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7845H-HAS

CCX 7.0 HA Server Software for 7845H or exact HP equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7845I

CCX 7.0 Server Software for 7845I or exact IBM equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-7845I-HAS

CCX 7.0 HA Server Software for 7845I or exact IBM equivalent

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-ADDON

CCX 7.0 ADD ON to Existing Deployment

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-ADDON-ENH

CCX 7.0 ENH Configurable - ADD to an EXISTING deployment

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-ADDON-KIT

CCX 7.0 Add On Kit

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-ADDON-PRE

CCX 7.0 PRE Configurable - ADD to an EXISTING deployment

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-ADDON-STD

CCX 7.0 STD Configurable - ADD to an EXISTING deployment

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-AQM-MEDKIT

CCX 7.0 PRE Advanced Quality Manager Media Kit

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-AQM-SEAT1

CCX 7.0 PRE Advanced Quality Manager Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-AQMU-S1

CCX 7.0 UPG 5.x, 6.x PRE AQM Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-BDL-OS-ADD

CCX 7.0 OS, Server, ADD ON for UCM 5 or UCME 2 Seat Bundle

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-BDL-OS-UPG

CCX 7.0 OS, Server, UPG ENH-PRE for UCM 5/UCME 2 Seat Bundle

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-CM-BUNDLE

CCX 7.0 UCM 5 Seat ENH Bundle - ONLY with NEW UCM

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-CME-BUNDLE

CCX 7.0 UCME on ISR 2 Seat ENH Bundle-ONLY w/NEW UCME on ISR

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-CR-MEDKIT

CCX 7.0 PRE Compliance Recording Media Kit

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-CR-SEAT1

CCX 7.0 PRE Compliance Recording Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-CRAQMU-S1

CCX 7.0 UPG 7.0 to 7.0 CR to AQM Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-CRQMU-S1

CCX 7.0 UPG 7.0 to 7.0 CR to QM Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-CRU-S1

CCX 7.0 UPG 7.0 to 7.0 CR to CR Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-E-816H=

CCX 7.0 ENH on 7816H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-E-816I=

CCX 7.0 ENH on 7816I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-E-825H=

CCX 7.0 ENH on 7825H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-E-825I=

CCX 7.0 ENH on 7825I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-E-835H=

CCX 7.0 ENH on 7835H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-E-835I=

CCX 7.0 ENH on 7835I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-E-845H=

CCX 7.0 ENH on 7845H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-E-845I=

CCX 7.0 ENH on 7845I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-E-SEAT1

CCX 7.0 ENH Seat Qty 1 (agent or supervisor)

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-ENH-ENH-HAU

CCX 7.0 UPG 4.0, 4.1, 5.0 or 6.0 ENH HA - ENH HA

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-ENH-ENH-U

CCX 7.0 UPG 3.x,4.x,5.x, 6.x ENH to 7.0 ENH

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-ENH-PRE-HAU

CCX 7.0 UPG 4.0, 4.1, 5.0 or 6.0, 7.0 ENH HA to 7.0 PRE HA

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-ENH-PRE-U

CCX 7.0 UPG 3.x,4.x,5.x, 6.x, 7.0 ENH to 7.0 PRE

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-EPU-S1

CCX 7.0 UPG 3.x, 4.x, 5.x, 6.x ENH-PRE Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-EU-S1

CCX 7.0 UPG ENH Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NEW

CCX 7.0 NEW Deployment

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NEW-E

CCX 7.0 ENH Single Server Software - No HA Software

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NEW-E-HAS

CCX 7.0 ENH HA Active and Standby Server SW

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NEW-ENH

CCX 7.0 NEW ENHANCED

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NEW-P

CCX 7.0 PRE Single Server Software - No HA Software

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NEW-P-HAS

CCX 7.0 PRE HA Active and Standby Server SW

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NEW-PRE

CCX 7.0 NEW PREMIUM

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NEW-S

CCX 7.0 STD Single Server Software

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NEW-STD

CCX 7.0 NEW STANDARD

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-NFR=

CCX 7.0 NFR Kit: PRE HA OS,MSSQL2K;6 seats IB,OB,WFO,EIM,WIM

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-P-7816H=

CCX 7.0 PRE on 7816H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-P-7816I=

CCX 7.0 PRE on 7816I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-P-7825H=

CCX 7.0 PRE on 7825H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-P-7825I=

CCX 7.0 PRE on 7825I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-P-7835H=

CCX 7.0 PRE on 7835H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-P-7835I=

CCX 7.0 PRE on 7835I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-P-7845H=

CCX 7.0 PRE on 7845H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-P-7845I=

CCX 7.0 PRE on 7845I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-P-SEAT1

CCX 7.0 PRE Seat Qty 1 (agent or supervisor)

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-PRE-PRE-HAU

CCX 7.0 UPG 4.0, 4.1, 5.0 or 6.0 PRE HA to PRE HA

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-PRE-PRE-U

CCX 7.0 UPG 3.x,4.x,5.x, 6.x PRE to 7.0 PRE

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-PU-S1

CCX 7.0 UPG 3.x, 4.x, 5.x, 6.x PRE Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-QM-MEDKIT

CCX 7.0 PRE Quality Manager Media Kit

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-QM-SEAT1

CCX 7.0 PRE Quality Manager Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-QMU-S1

CCX 7.0 UPG 4.1, 5.x, 6.x, PRE QM Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-S-7816H=

CCX 7.0 STD on 7816H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-S-7816I=

CCX 7.0 STD on 7816I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-S-7825H=

CCX 7.0 STD on 7825H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-S-7825I=

CCX 7.0 STD on 7825I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-S-7835H=

CCX 7.0 STD on 7835H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-S-7835I=

CCX 7.0 STD on 7835I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-S-7845H=

CCX 7.0 STD on 7845H; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-S-7845I=

CCX 7.0 STD on 7845I; Server SW, OS, 10 Seats

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-S-SEAT1

CCX 7.0 STD Seat Qty 1 (agent or supervisor)

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-SEU-S1

CCX 7.0 UPG 3.x, 4.x, 5.x, 6.x STD-ENH Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-SPU-S1

CCX 7.0 UPG 3.x, 4.x, 5.x, 6.x STD-PRE Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-STD-ENH-U

CCX 7.0 UPG 3.x,4.x,5.x, 6.x, 7.0 STD to 7.0 ENH

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-STD-PRE-U

CCX 7.0 UPG 3.x,4.x,5.x, 6.x, 7.0 STD to 7.0 PRE

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-STD-STD-U

CCX 7.0 UPG 3.x,4.x,5.x, 6.x STD to 7.0 STD

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-SU-S1

CCX 7.0 UPG STD Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-UPG

CCX 7.0 Upgrade FROM 3.x, 4.x, 5.x, 6.x or 7.0 TO 7.0

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-UPGRADE

CCX 7.0 UPGRADE CCX 3.x, 4.x, 5.x, 6.x to CCX 7.0

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-W03-W03-HAU

CCX 7.0 UPG 4.1, 5.x, 6.x HA to 7.0 HA; No OS included

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-W03-W03-U

CCX 7.0 UPG 4.1, 5.x, 6.x to 7.0; No OS included

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-W2K-W03-HAU

CCX 7.0 UPG 4.0 HA to 7.0 HA; Includes Qty 2 Win2003 OS

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-W2K-W03-U

CCX 7.0 UPG 3.x, 4.0, 4.5 to 7.0; Includes Win2003 OS

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-WFM-MEDKIT

CCX 7.0 PRE Workforce Manager Media Kit

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-WFM-SEAT1

CCX 7.0 PRE Workforce Manager Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-WPL-NFR

CCX 7.0 UC 7 NFR PRE HA OS,MSSQL2K;6 seats IB,OB,WFO,EIM,WIM

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70-WPL-NFR=

CCX 7.0 UC 7 NFR PRE HA OS,MSSQL2K;6 seats IB,OB,WFO,EIM,WIM

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70EP-BUN-UPG=

CCX 7.0 UPG 5 Seat Bundle from ENH-PRE

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-AQM-S10=

CCX 7.0 Advanced Quality Mgr Seat Qty 10

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-AQM-S1=

CCX 7.0 Advanced Quality Mgr Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-AQM-S25=

CCX 7.0 Advanced Quality Mgr Seat Qty 25

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-AQM-S50=

CCX 7.0 Advanced Quality Mgr Seat Qty 50

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-CR-S10=

CCX 7.0 Compliance Recording Seat Qty 10

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-CR-S1=

CCX 7.0 Compliance Recording Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-CR-S25=

CCX 7.0 Compliance Recording Seat Qty 25

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-CR-S50=

CCX 7.0 Compliance Recording Seat Qty 50

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-QM-S10=

CCX 7.0 Quality Mgr Seat Qty 10

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-QM-S1=

CCX 7.0 Quality Mgr Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-QM-S25=

CCX 7.0 Quality Mgr Seat Qty 25

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-QM-S50=

CCX 7.0 Quality Mgr Seat Qty 50

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-WFM-S10=

CCX 7.0 Workforce Mgr Seat Qty 10

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-WFM-S1=

CCX 7.0 Workforce Mgr Seat Qty 1

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-WFM-S25=

CCX 7.0 Workforce Mgr Seat Qty 25

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-70P-WFM-S50=

CCX 7.0 Workforce Mgr Seat Qty 50

See the Product Migration Options section below for detailed information on replacing this product.

    

CCX-WO3-BUNDLE-OS

Operating System required for deployment on dedicated server

See the Product Migration Options section below for detailed information on replacing this product.

    

CCXIVR-70DB1PS1

CCX or IVR 7.0 MS SQL 2K Server 1 Processor Software

See the Product Migration Options section below for detailed information on replacing this product.

    

CCXIVR-70DB1PS1=

CCX or IVR 7.0 MS SQL 2K Server 1 Processor Software

See the Product Migration Options section below for detailed information on replacing this product.

    

CCXIVR-70DB2PS1

CCX or IVR 7.0 MS SQL 2K Server 2 Processors Software

See the Product Migration Options section below for detailed information on replacing this product.

    

CCXIVR-70DB2PS1=

CCX or IVR 7.0 MS SQL 2K Server 2 Processors Software

See the Product Migration Options section below for detailed information on replacing this product.

    

Product Migration Options

Customers are encouraged to migrate to Cisco Unified Contact Center Express 8.0 or later. Information about this product can be found at: http://www.cisco.com/en/US/products/sw/custcosw/ps1846/index.html.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cisco Unified Contact Center Express 7.0 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Take back and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco Unified Contact Center Express 8.0 or later, visit http://www.cisco.com/en/US/products/sw/custcosw/ps1846/index.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.