Cisco announces the end-of-sale and end-of life dates for the Cisco MGX VISM-PR Modules, Back Cards, and Software. The last day to order the affected product(s) is July 30, 2011. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cisco MGX VISM-PR Modules, Back Cards, and Software
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
July 30, 2010
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
July 30, 2011
Last Ship Date:
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
October 28, 2011
Last Ship Date:
OS SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
October 29, 2011
End of SW Maintenance Releases Date:
OS SW, HW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
July 29, 2014
End of Routine Failure Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.
July 29, 2012
End of New Service Attachment Date:
OS SW, HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
July 29, 2012
End of Service Contract Renewal Date:
OS SW, HW
The last date to extend or renew a service contract for the product.
October 28, 2015
Last Date of Support:
HW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
July 31, 2016
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
MGX-VISM-LISW3120
VISM and VISM-PR SW Release 3.1 (2.0) with CALEA
MGX-VISM-LISW3211
VISM and VISM-PR SW Release (Version 3.2.11) with CALEA
MGX-VISM-LISW3300
VISM and VISM-PR SW Release (Version 3.3.00) with CALEA
MGX-VISM-LISW3320
VISM and VISM-PR SW Release (Version 3.3.20) with CALEA
MGX-VISM-LISW3325
VISM and VISM-PR SW Release (Version 3.3.25) with CALEA
MGX-VISM-LISW3330
VISM Software Product ID - with CALEA
MGX-VISM-LISW3330=
VISM Software Product ID - with CALEA
MGX-VISM-LISW3335
VISM Software Product ID - with CALEA
MGX-VISM-PR-8E1
Voice Interworking Service Module - PR:8 E1 ports
MGX-VISM-PR-8E1=
Voice Interworking Service Module - PR:8 E1 ports
MGX-VISM-PR-8T1
Voice Interworking Service Module - PR: 8 T1 ports
MGX-VISM-PR-8T1=
Voice Interworking Service Module - PR: 8 T1 ports
MGX-VISM-SW3120
VISM and VISM-PR SW Release 3.1 (2.0) without CALEA
MGX-VISM-SW3211
VISM and VISM-PR SW Release (Version 3.2.11) without CALEA
MGX-VISM-SW3300
VISM and VISM-PR SW Release (Version 3.3.00) without CALEA
MGX-VISM-SW3320
VISM and VISM-PR SW Release (Version 3.3.20) without CALEA
MGX-VISM-SW3325
VISM and VISM-PR SW Release (Version 3.3.25) without CALEA
MGX-VISM-SW3330
VISM Software Product ID
MGX-VISM-SW3330=
VISM Software Product ID
MGX-VISM-SW3335
VISM Software Product ID
MGX-VOICE-4PK
4 VISM-PR for voice applications
VISM-MGCP-IF
VISM MGCP Interface License
VISM-MGCP-IF=
VISM MGCP Interface License
VISM-PR-8E1-UPG
VISM-8E1 to VISM-PR-8E1 HW and Codec Lic upgrade
VISM-PR-8T1-UPG
VISM-8T1 to VISM-PR-8T1 HW and Codec Lic upgrade
VISM-TGCP-IF
VISM TGCP Interface License
VISM-TGCP-IF=
VISM TGCP Interface License
VPR-VOATM-G711
VISM-PR VoATM Base Software License (G.711, VAD, ECAN)
VPR-VOATM-G711=
VISM-PR VoATM Base Software License (G.711, VAD, ECAN)
There is no replacement available for the Cisco MGX VISM-PR Modules, Back Cards, and Software at this time.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cisco MGX VISM-PR Modules, Back Cards, and Software through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
