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Cisco Home Agent Service Manager

Cisco Home Agent Service Manager 4.1

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Product Bulletin No. 3254

PRODUCT OVERVIEW

Cisco Systems® announces the availability of Cisco® Home Agent Service Manager 4.1, which is part of the Mobile Wireless Center for Cisco Mobile Exchange suite of applications that complements the CiscoWorks LAN Management Solution (LMS) to provide end-to-end management of Cisco Mobile Exchange. The Mobile Wireless Center for Cisco Mobile Exchange addresses the element-management requirements of mobile operators and provides fault, configuration, and troubleshooting capability as mobile operators transition their wireless service delivery networks from second-generation (2G) circuit-based traffic to 2.5G and third-generation (3G) IP-based services.
Cisco Home Agent Service Manager is a feature-rich application that provides Mobile IP (MoIP) provisioning and troubleshooting functionality to efficiently activate services and maximize network reliability. Integrated with the CiscoWorks LMS, Cisco Home Agent Service Manager provides a GUI interface that is similar to other CiscoWorks applications and interacts with the CiscoWorks Common Services Job Browser to provide a powerful tool for bidirectional device interaction and status. Furthermore, Cisco Home Agent Service Manager Console is intuitive and allows the user to easily navigate through the different configuration and troubleshooting tasks in a familiar environment.

FEATURES

Table 1 includes a list of new features available with Cisco Home Agent Service Manager 4.1:

Table 1. Cisco Home Agent Service Manager 4.1 Features

Features

Description

Centralized management of home agent configuration
• Automates Mobile IP (MoIP) provisioning in all Cisco Home Agent installations defined in a server farm.

Troubleshooting dashboard
• Allows operators to execute maintenance tasks on Cisco Home Agent.
• Allows easy selection of tools to view syslogs, show commands output, and debug.

Multiple-device management
• Allows management of multiple installations of Cisco Home Agent in a user-defined grouping.
• Automatically downloads configurations in all Cisco Home Agent installations in the server farm.

CiscoWorks-based GUI
• Allows easy viewing, creation, modification, and deletion of Moble IP profiles in a GUI.
• Provides automatic entry validation to help minimize configuration error while conforming to CiscoWorks look and feel.

Automatic device inventory
• Uses CiscoWorks Common Services Device and Credentials Repository data to automatically discover Cisco Home Agent devices and gather management information from them.

Cisco Home Agent discrepancy analysis
• Detects configuration discrepancies in installations of Cisco Home Agent in the server farm.
• Provides a report of discrepancies; shows any divergent Cisco IOS® Software commands between Cisco Home Agent installations.

CiscoWorks LMS interface
• Interacts with CiscoWorks Resource Manager Essentials (RME) to download/upload device configurations to Cisco Home Agent.
• CiscoWorks RME automatically uploads latest Cisco Home Agent running configuration and synchronizes with Cisco Home Agent Service Manager.

Device configuration display
• Provides hierarchical Cisco Home Agent configuration view.
• Filters out Cisco IOS Software configurations unrelated to MoIP.
• Shows configuration of any installation of Cisco Home Agent in user-defined server farm.

System security and user account management
• Uses CiscoWorks user security levels to assign Cisco Home Agent Service Manager predefined user roles.
• User security levels include Help Desk Approver, Network Operator, Network Administrator, and System Administrator.

NEW FEATURES

The new features of Cisco Home Agent Service Manager 4.1 broaden the solution choices for Cisco Mobile Exchange customers.
These features include:

• New device support added for Cisco Home Agent Release 3.0, on the Cisco Multiprocessor WAN Application Module (MWAM) and Cisco 7206VXR Router

• Support for Domain Name Server Address Assignment

• On Demand Address Pools Manager for generic client and client pools

• New show commands and conditional debugs for improved troubleshooting

UPGRADE OPTIONS

Cisco Home Agent Service Manager 4.1 broadens device support and significantly improves the provisioning and troubleshooting of Cisco Home Agent.
Both the previously offered CiscoWorks for Mobile Wireless 3.0 and Cisco Mobile Wireless Center 2.0 for Cisco Mobile Exchange are no longer available. End-of-sale and end-of-life announcements, along with additional details about Cisco Home Agent Service Manager, are available at www.cisco.com/go/mwc-cmx.

AVAILABILITY

Cisco Home Agent Service Manager 4.1 begins shipping on March 15, 2006. It can be ordered through normal Cisco sales channels beginning March 8, 2006.
Table 2 lists the ordering information for Cisco Home Agent Service Manager 4.1.

Table 2. Ordering Information

Part Number

Description

MWCX-HA-4.1-BASE

Cisco Home Agent Service Manager 4.1. Software License. One software license is required for each Sun Solaris server.

MWCX-HA-4.1-RTU

Cisco Home Agent Service Manager 4.1 Right-To-Use (RTU) License. One new RTU license is required for each Cisco MWAM card or for every 5 Cisco 7206VXR Routers running on Cisco Home Agent 3.x. Customers wanting to order additional RTU licenses without software should use product ordering number MWCX-HA-4.1-RTU=.

MWCX-HAUP-4.1-RTU

Cisco Home Agent Service Manager 4.1 Device Upgrade Right-To-Use License. One device upgrade RTU license is required for each Cisco MWAM or for every 5 Cisco 7206VXR Routers upgraded from Cisco Home Agent 2.x to 3.x. Customers wanting to order additional RTU licenses without software should use product ordering number MWCX-HAUP-4.1-RTU=.

Technical support services are orderable on these products, through Cisco Software Application Support (SAS) programs. Service part numbers can be found on Cisco.com online ordering tools and price lists.

FOR MORE INFORMATION

For more information about Cisco Home Agent Service Manager, visit www.cisco.com/go/mwc-cmx, contact your local account representative, or send an e-mail message to info-mwc@cisco.com.