A - B - C - D - E - F - G - H - I - L - M - N - O - P - S - T - U - W - X -

Index

A

action buttons

description 1-2

using 2-1

ANSWER button 2-2

answering a call 2-2

B

button

ANSWER 2-2

DIAL 2-6

HANGUP 2-2

HOLD 2-3

Login/Logout 1-7

Online/Offline 1-7

Settings 1-8

speed-dial 4-2

speed-dial configuration dialog 4-2

UNHOLD 2-3

using 2-1

XFER 2-4

C

call

answering 2-2

disconnecting (ending) 2-2

handling 2-1

making a call 2-6

placing a call on hold 2-3

retrieving a call from hold 2-3

transferring 2-4

cannot log in 5-1

color 5-2

SL button colors, meaning of 1-3

D

department, directory column 3-2

DIAL button 2-6

dialing a call 2-6

directory

area 1-4

column descriptions 3-2

department column 3-2

directory number column 3-2

first name column 3-2

last name column 3-2

names do not display 5-2

status column 3-2

status icons 3-2

using 3-1

disconnecting a call 2-2

display area 1-2

E

ending a call 2-2

F

first name (directory column) 3-2

G

getting started 1-5

H

hanging up a call 2-2

hold

placing a call on 2-3

retrieving a call from hold 2-3

HOLD button 2-3

I

icons

solid line 3-2

interface, using 1-2

L

last name (directory column) 3-2

line status icon 3-2

logging in to Cisco WebAttendant 1-7

logging out of Cisco WebAttendant 1-7

Login/Logout button 1-7

login failed 5-1

M

making a call 2-6

N

Netscape Navigator, do not use with Cisco WebAttendant 1-5

O

online, going 1-7

Online/Offline button 1-7

P

placing a call 2-6

S

settings, viewing 1-8

Settings button 1-8

SL buttons disappeared 5-1

SLs (Smart Lines) 1-3

speed dial

number displays improperly 5-2

setting buttons

using button configuration dialog box 4-2

using the directory 4-2

speed-dial area 1-3

speed-dial buttons

using 4-1

starting Cisco WebAttendant 1-6

status (directory column) 3-2

status icons

line 3-2

telephone 3-2

supervised transfer 2-4

T

telephone status icon 3-2

transferring a call 2-4

supervised transfer 2-4

unsupervised transfer 2-4

troubleshooting

cannot log in 5-1

Cisco WebAttendant icons in system tray 5-1

color changes not available 5-2

login failed 5-1

names do not display in the directory 5-2

Netscape Navigator not supported 1-5

SLs disappeared and there is no server 5-1

speed-dial number displays improperly 5-2

U

UNHOLD button 2-3

unsupervised transfer 2-4

W

WebAttendant, Cisco

directory 3-1

getting started 1-5

handling calls 2-1

logging in 1-7

speed-dial buttons 4-1

starting 1-6

using the interface 1-2

X

XFER (transfer) button 2-4