The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
A
action buttons
description 1-2
using 2-1
ANSWER button 2-2
answering a call 2-2
B
button
ANSWER 2-2
DIAL 2-6
HANGUP 2-2
HOLD 2-3
Login/Logout 1-7
Online/Offline 1-7
Settings 1-8
speed-dial 4-2
speed-dial configuration dialog 4-2
UNHOLD 2-3
using 2-1
XFER 2-4
C
call
answering 2-2
disconnecting (ending) 2-2
handling 2-1
making a call 2-6
placing a call on hold 2-3
retrieving a call from hold 2-3
transferring 2-4
cannot log in 5-1
color 5-2
SL button colors, meaning of 1-3
D
department, directory column 3-2
DIAL button 2-6
dialing a call 2-6
directory
area 1-4
column descriptions 3-2
department column 3-2
directory number column 3-2
first name column 3-2
last name column 3-2
names do not display 5-2
status column 3-2
status icons 3-2
using 3-1
disconnecting a call 2-2
display area 1-2
E
ending a call 2-2
F
first name (directory column) 3-2
G
getting started 1-5
H
hanging up a call 2-2
hold
placing a call on 2-3
retrieving a call from hold 2-3
HOLD button 2-3
I
icons
solid line 3-2
interface, using 1-2
L
last name (directory column) 3-2
line status icon 3-2
logging in to Cisco WebAttendant 1-7
logging out of Cisco WebAttendant 1-7
Login/Logout button 1-7
login failed 5-1
M
making a call 2-6
N
Netscape Navigator, do not use with Cisco WebAttendant 1-5
O
online, going 1-7
Online/Offline button 1-7
P
placing a call 2-6
S
settings, viewing 1-8
Settings button 1-8
SL buttons disappeared 5-1
SLs (Smart Lines) 1-3
speed dial
number displays improperly 5-2
setting buttons
using button configuration dialog box 4-2
using the directory 4-2
speed-dial area 1-3
speed-dial buttons
using 4-1
starting Cisco WebAttendant 1-6
status (directory column) 3-2
status icons
line 3-2
telephone 3-2
supervised transfer 2-4
T
telephone status icon 3-2
transferring a call 2-4
supervised transfer 2-4
unsupervised transfer 2-4
troubleshooting
cannot log in 5-1
Cisco WebAttendant icons in system tray 5-1
color changes not available 5-2
login failed 5-1
names do not display in the directory 5-2
Netscape Navigator not supported 1-5
SLs disappeared and there is no server 5-1
speed-dial number displays improperly 5-2
U
UNHOLD button 2-3
unsupervised transfer 2-4
W
WebAttendant, Cisco
directory 3-1
getting started 1-5
handling calls 2-1
logging in 1-7
speed-dial buttons 4-1
starting 1-6
using the interface 1-2
X
XFER (transfer) button 2-4