Cisco Unified Communications Manager Express System Administrator Guide - Configuring Extension Mobility [Cisco Unified Communications Manager Express]

Table Of Contents

Configuring Extension Mobility

Contents

Prerequisites for Configuring Extension Mobility

Restrictions

Information About Configuring Extension Mobility

Extension Mobility

Personal Speed Dials on an Extension Mobility Phone

Cisco Unified CME Extension Mobility Enhancements

Privacy on an Extension Mobility Phone

How to Enable Extension Mobility

Configuring Cisco Unified CME for Extension Mobility

Prerequisites

Examples

Configuring a Logout Profile for an IP Phone

Prerequisites

Restrictions

Enabling an IP Phone for Extension Mobility

Prerequisites

Restrictions

Configuring a User Profile

Prerequisites

Restrictions

Configuration Examples for Extension Mobility

Logout Profile: Example

Enabling an IP Phone for Extension Mobility: Example

User Profile: Example

Where to Go Next

Additional References

Related Documents

Technical Assistance

Feature Information for Extension Mobility

Configuring Extension Mobility

Last Updated: August 20, 2008

This module describes features in Cisco Unified Communications Manager Express (Cisco Unified CME) that provide support for phone mobility for end users.

Finding Feature Information in This Module

Your Cisco Unified CME version may not support all of the features documented in this module. For a list of the versions in which each feature is supported, see the "Feature Information for Extension Mobility" section.

Contents

•Prerequisites for Configuring Extension Mobility

•Information About Configuring Extension Mobility

•How to Enable Extension Mobility

•Configuration Examples for Extension Mobility

•Where to Go Next

•Additional References

•Feature Information for Extension Mobility

Prerequisites for Configuring Extension Mobility

•Cisco Unified CME 4.2 or a later version.

•To use the web-based Cisco Unified CME GUI to configure personal speed dials on an Extension Mobility phone, Cisco Unified CME 4.2(1) or a later version must be installed.

•To use the phone user interface to configure personal speed dials directly on an Extension Mobility phone, Cisco Unified CME 4.3 or a later version must be installed.

Restrictions

•Extension Mobility on remote Cisco Unified CME routers is not supported; a phone user can log into any local Cisco Unified IP phone only.

Information About Configuring Extension Mobility

To configure interoperability, you should understand the following concepts:

•Extension Mobility

•Personal Speed Dials on an Extension Mobility Phone

•Cisco Unified CME Extension Mobility Enhancements

•Privacy on an Extension Mobility Phone

Extension Mobility

Extension Mobility in Cisco Unified CME 4.2 and later versions provides the benefit of phone mobility for end users.

A user login service allows phone users to temporarily access a physical phone other than their own phone and utilize their personal settings, such as directory number, speed-dial lists, and services, as if the phone is their own desk phone. The phone user can make and receive calls on that phone using the same personal directory number as is on their own desk phone.

Each Cisco Unified IP phone that is enabled for Extension Mobility is configured with a logout profile. This profile determines the default appearance of a phone that is enabled for Extension Mobility when there is no phone user logged into that phone. Minimally, the logout profile allows calls to emergency services such as 911. A single logout profile can be applied to multiple phones.

After a Cisco Unified IP phone that is enabled for Extension Mobility boots up, the Services feature button on the phone is configured with a login service URL hosted by Cisco Unified CME that points to the Extension Mobility Login page. No feature-button-specifc configuration is required to add Extension Assigner to the Services feature button. The option for Extension Mobility appears last in the list of options displayed when the phone user presses the Services feature button

A phone user logs in to a Cisco Unified IP phone that is enabled for Extension Mobility by pressing the Services button or a Unified CCX agent can log in using a Unified CCX Cisco Agent Desktop. User authentication and authorization is performed by Cisco Unified CME. If the login is successful, Cisco Unified CME retrieves the appropriate user profile, based on user name and password match, and replaces the phone's logout profile with the user profile.

After the phone user is logged in, the service URL points to a logout URL hosted by Cisco Unified CME to provide a logout prompt on the phone. Logging into a different device automatically closes the first session and start a new session on the new device. When a phone user is not logged in to any phone, incoming calls to the phone user's directory number are sent to the phone user's voice mailbox.

For button appearance, Extension Mobility associates directory numbers then speed-dial numbers in the logout profile or user profile to phone buttons. The sequence in which directory numbers are associated is based on line type and ring behavior as follows: first normal, then silent ring, beep ring, feature ring, monitor ring, and overlay, followed by speed dials. If the profile contains more numbers than there are buttons on the physical phone to which the profile is downloaded, the remaining numbers in the profile are ignored.

For configuration information, see the "How to Enable Extension Mobility" section.

Personal Speed Dials on an Extension Mobility Phone

In Cisco Unified CME 4.2(1) and later versions, phone users can use the web-based GUI to set up personal speed dials on an Extension Mobility phone. Previously, the speed-dial configuration for a phone could only be done in Cisco Unified CME using Cisco IOS commands.

The same credential for logging on to an Extension Mobility phone is used to log into the Cisco Unified CME GUI. Any modifications made by using the phone user options in the GUI are applied to the phone user's user profile in Extension Mobility. Speed dial options in Cisco Unified CME GUI cannot be accessed from the System Administrator or Customer Administrator login screens.

For information about using the Cisco Unified CME GUI, see the Cisco Unified CME GUI User Guide.

The user name parameter of any authentication credential must be unique and cannot be the same as the user name for any other credential. Do not use the same value for a user name when you configure any two or more authentication credentials in Cisco Unified CME, such as the username for any Cisco United CME GUI account and the user name in a logout or user profile for Extension Mobility. For configuration information, see "Enabling the GUI" on page 367.

In Cisco Unified CME 4.3 and later versions, Extension Mobility users can configure their own speed-dial settings directly on the phone. Speed-dial settings are added or modified on the phone by using a menu available with the Services feature button. Any changes to the speed-dial settings made through the phone user interface are applied to the user's profile in Extension Mobility. For information about using the phone user interface on a Cisco Unified IP phone, see the Cisco Unified IP Phone 7900 Series End-User Guides.

The phone user-interface is enabled by default on all phones with displays. You can disable the capability for an individual phone to prevent a phone user from accessing the interface. For configuration information, see the "SCCP: Enabling User Interface for Speed-Dial and Fast-Dial" section on page 1078.

Cisco Unified CME Extension Mobility Enhancements

Enhancements to Extension Mobility in Cisco Unified CME 4.3 include the following:

•Configurable Automatic Logout

•Automatic Clear Call History

Automatic Logout

Cisco Unified CME 4.3 and later versions includes an Automatic Timeout feature for Extension Mobility. After an automatic logout is executed, Cisco Unified CME sends the logout profile to the phone and restarts the phone. After an automatic logout, Extension Mobility users can log in again.

You can configure up to three different times on a 24-hour clock for automatically logging out Extension Mobility users based on time-of-day. The system clock triggers an alarm at the specified time and the EM Manager in Cisco Unified CME logs outs every logged in Extension Mobility user in the system. If an Extension Mobility user is using the phone when automatic logout occurs, the user is logged out after the active call is completed.

For configuration information, see the "Configuring Cisco Unified CME for Extension Mobility" section.

Users log out from Extension Mobility by pressing the Services button and choosing Logout. If a user does not manually log out before leaving the phone, the phone is idle and the individual's user profile remains loaded on that phone. To automatically log out individual users from idle Extension Mobility phones, configure an idle-duration timer for Extension Mobility. The timer monitors the phone and if the specified maximum idle time is exceeded, the EM Manager logs out the user. The idle-duration timer is reset whenever the phone goes offhook.

For configuration information, see the "Configuring a User Profile" section.

Automatic Clear Call History

In Cisco Unified CME 4.3 and later versions, the EM manager in Cisco Unified CME issues commands to phones to clear call history whenever a user logs out of Extension Mobility. An HTTP GET/POST is sent between the Extension Mobility phone and the authentication server in Cisco Unified CME. The authentication server authorizes the request and the call history is cleared based on the result.

You can configure Cisco Unified CME to disable Automatic Clear Call History. For configuration information, see the "Configuring Cisco Unified CME for Extension Mobility" section.

Privacy on an Extension Mobility Phone

In Cisco Unified CME 4.3 and later versions, the Privacy feature enables phone users to block other users from seeing call information or barging into a call on a shared octo-line directory number. When a phone receives an incoming call on a shared octo-line, the user can make the call private by pressing the Privacy feature button, which toggles between on and off to allow the user to alter the privacy setting on their phone. The privacy state is applied to all new calls and current calls owned by the phone user.

For Extension Mobility phones, you can enable the privacy button in the user profile and logout profile. To enable the privacy button, see the "Configuring a Logout Profile for an IP Phone" section and the "Configuring a User Profile" section.

For more information about Privacy, see "Configuring Barge and Privacy" on page 503.

How to Enable Extension Mobility

Perform the following tasks to enable Extension Mobility in Cisco Unified CME:

•Configuring Cisco Unified CME for Extension Mobility (required)

•Configuring a Logout Profile for an IP Phone (required)

•Enabling an IP Phone for Extension Mobility (required)

•Configuring a User Profile (required)

Configuring Cisco Unified CME for Extension Mobility

To configure Extension Mobility in Cisco Unified CME, perform the following steps.

Prerequisites

•For authentication server in Cisco Unified CME, Cisco Unified CME 4.3 or a later version.

•For Automatic Logout, Cisco Unified CME 4.3 or a later version.

SUMMARY STEPS

1. enable

2. configure terminal

3. ip http server

4. telephony-service

5. url authentication url-address application-name password

6. authentication credential

7. em keep-history

8. em logout time1 [time2] [time3]

9. end

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

ip http server
Example:

Router(config)# ip http server

Enables the HTTP server on the Cisco Unified CME router that hosts the service URL for the Extension Mobility Login and Logout pages.

Step 4

telephony-service
Example:

Router(config)# telephony-service

Enters telephony-service configuration mode.

Step 5

url authentication url application-name password
Example:

Router(config-telephony)# url authentication http://192.0.2.0/CCMCIP/authenticate.asp secretname psswrd
or

To support Extension Mobility and VoiceView Express 3.2 or earlier versions

Router(config-telephony)# url authentication http://192.0.2.0/voiceview/authentication/authe nticate.do secretname psswrd

Instructs phones to send HTTP requests to the authentication server and specifies which credential to use in the requests.

•This command is supported in Cisco Unified CME 4.3 and later versions. Required to support Automatic Clear Call history.

•URL for internal authentication server in Cisco Unified CME is http://CME IP Address/CCMCIP/authenticate.asp.

•To support Extension Mobility and Cisco VoiceView Express 3.2 or an earlier version only:

–In Cisco Unified CME: Configure the url authentication command using the URL for Cisco Unity Express.
The URL for Cisco Unity Express is http://CUE IP Address/voiceview/authentication/authenticate.do.

–In Cisco Unity Express: Configure the fallback-url command using the URL for the authentication server in Cisco Unified CME.

–See the "Examples" section.

Step 6

authentication credential application-name password
Example:

Router(config-telephony)#authentication credential secretname psswrd

(Optional) Creates an entry for an application's credential in the database used by the Cisco Unified CME authentication server.

•This command is supported in Cisco Unified CME 4.3 and later versions.

•Required to support requests requests from applications other than Extension Mobility, such as Cisco VoiceView Express.

Step 7

em keep-history
Example:

Router(config-telephony)# em keep-history

(Optional) Specifies that Extension Mobility will keep, and not automatically clear, call histories when users log out from Extension Mobility phones.

•This command is supported in Cisco Unified CME 4.3 and later versions.

•Default: Automatic Clear Call History is enabled.

Step 8

em logout time1 [time2] [time3]
Example:

Router(config-telephony)# em logout 19:00 24:00

(Optional) Defines up to three time-of-day timers for automatically logging out all Extension Mobility users.

•This command is supported in Cisco Unified CME 4.3 and later versions.

•time—Time of day after which logged-in users are automatically logged out from Extension Mobility. Range: 00:00 to 24:00 on a 24-hour clock.

•To configure a idle-duration timer for automatically logging out an individual user, see the "Configuring a User Profile" section.

Step 9

end
Example:

Router(config-telephony)# end

Exits configuration mode and returns to privileged EXEC mode.

Examples

The following example shows how to configure Cisco Unified CME 4.3 or a later version and Cisco Unity Express 3.2 or an earlier version to support Extension Mobility and Cisco VoiceView Express.

Note When running Extension Mobility and Cisco VoiceView Express 3.2 or an earlier version, you must also configure the fallback-url command in Cisco Unity Express. For configuration information, see the appropriate Cisco Unity Express Administrator Guide.

Cisco Unified CME 4.3 or a later version
telephony-service 
 url authentication http://192.0.2.0/voiceview/authentication/authenticate.do secretname 
psswrd 
 authentication credentials secretname psswrd 
 
Cisco Unity Express 3.2 or an earlier version
service phone-authentication 
 fallback-url http://192.0.2.0/CCMCIP/authenticate.asp?UserID=secretname&Password=psswrd
 
Configuring a Logout Profile for an IP Phone

To create a logout profile to define the default appearance for a Cisco Unified IP phone that is enabled for Extension Mobility, perform the following steps.

Prerequisites

•All directory numbers to be included in a logout profile or a user profile must be already configured in Cisco Unified CME. For configuration information, see "Configuring Phones to Make Basic Calls" on page 139.

•For Privacy on extension mobility phones, Cisco Unified 4.3 or a later version.

Restrictions

•For button appearance, Extension Mobility associates directory numbers, then speed-dial definitions in the logout profile or user profile to phone buttons. The sequence in which directory numbers are associated is based on line type and ring behavior as follows: first normal, then silent ring, beep ring, feature ring, monitor ring, and overlay, followed by speed dials. If the profile contains more directory numbers and speed-dial numbers than there are buttons on the physical phone to which the profile is downloaded, not all numbers are downloaded to buttons.

•The first number to be configured for line appearance cannot be a monitored directory number.

•The user name parameter of any authentication credential must be unique. Do not use the same value for a user name when you configure any two or more authentication credentials in Cisco Unified CME, such as the user name for any Cisco Unified CME GUI account and the user name in a logout or user profile for Extension Mobility.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice logout-profile tag

4. user name password password

5. number number type type

6. speed-dial speed-tag number [label label] [blf]

7. pin number

8. privacy-button

9. end

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

voice logout-profile profile-tag
Example:

Router(config)# voice logout-profile 1

Enters voice logout-profile configuration mode for creating a logout profile to define the default appearance for a Cisco Unified IP phone enabled for Extension Mobility.

•profile-tag—Unique number that identifies this profile during configuration tasks. Range: 1 to maximum number of phones supported by the Cisco Unified CME router. Type ? to display the maximum number.

Step 4

user name password password
Example:

Router(config-logout-profile)# user 23C2-8 password 43214

Creates credential to be used by a TAPI phone device to log into Cisco Unified CME.

•name—Unique alphanumeric string to identify a user for this authentication credential only.

•password—Alphanumeric string.
Step 5
number number[,...number] type type
Example:
Router(config-logout-profile)# number 3001 type 
silent-ring
Router(config-logout-profile)# number 3002 type 
beep-ring
Router(config-logout-profile)# number 3003 type 
feature-ring
Router(config-logout-profile)# number 3004 type 
monitor-ring
Router(config-logout-profile)# number 3005,3006 
type overlay
Router(config-logout-profile)# number 3007,3008 
type cw-overly
Creates line definition.

•number—Directory number to be associated with and displayed next to a button on a Cisco Unified IP phone that is configured with this profile.

•[, ...number]—(Optional) For overlay lines only, with or without call waiting. The directory number that is the far left in command list is the highest priority. Can contain up to 25 numbers. Individual numbers must be separated by commas (,).

•type type—Denotes characteristics to be associated with this line. Type ? for list of options.
Step 6
speed-dial speed-tag number [label label] [blf]
Example:
Router(config-logout-profile)# speed-dial 1 
2001
Router(config-logout-profile)# speed-dial 2 
2002 blf
Creates speed-dial definition.

•speed-tag—Unique sequence number that identifies a speed-dial definition during configuration tasks. Range: 1 to 36.

•number—Digits to be dialed when the speed-dial button is pressed.

•label label—(Optional) String that contains identifying text to be displayed next to the speed-dial button. Enclose the string in quotation marks if the string contains a space.

•blf—(Optional) Enables Busy Lamp Field (BLF) monitoring for a speed-dial number.
Step 7

pin number
Example:

Router(config-logout-profile)# pin 1234

Sets a personal identification number (PIN) to be used by a phone user to disable the call blocking configuration for a Cisco Unified IP phone on which this profile is downloaded.

•number—Numeric string containing four to eight digits.

Step 8

privacy-button
Example:

Router(config-logout-profile)# privacy-button

(Optional) Enables the privacy feature button on the IP phone.

•Enable this command only on phones that share an octo-line directory number.

•This command is supported in Cisco Unified CME 4.3 and later versions.

Step 9

end
Example:

Router(config-logout-profile)# end

Exits to privileged EXEC mode.
Enabling an IP Phone for Extension Mobility

To enable the Extension Mobility feature on an individual Cisco Unified IP phone in Cisco Unified CME, perform the following steps.

Note All SCCP Cisco Unified IP phones with displays that support URL provisioning for Feature buttons are supported by Extension Mobility, including the Cisco Unified Wireless IP Phone 7920, Cisco Unified Wireless IP Phone 7921, and Cisco IP Communicator.

Prerequisites

•HTTP server is enabled on the Cisco Unified CME router. For configuration information, see the "Configuring Cisco Unified CME for Extension Mobility" section.

•Logout profile to be assigned to a phone must be configured in Cisco Unified CME.

•Cisco IP Communicator to be enabled for Extension Mobility must be already registered in Cisco Unified CME.

Restrictions

•Extension Mobility is not supported on Cisco Unified IP phones without phone screens.

•Extension Mobility is not supported for SIP phones.

•Extension Mobility is not supported for analog devices.

SUMMARY STEPS

1. enable

2. configure terminal

3. ephone phone-tag

4. mac-address mac-address

5. type phone-type

6. logout-profile profile-tag

7. end

DETAILED STEPS

Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

ephone phone-tag
Example:

Router(config)# ephone 1

Enables phone configuration mode.

•phone-tag—Unique number that identifies this phone during configuration tasks. Range is 1 to maximum number supported phones, where maximum is platform and version dependent and defined by using the max-ephone command.

Step 4

mac-address mac-address
Example:

Router(config-ephone)# mac-address 000D.EDAB.3566

Associates a physical phone with this ephone configuration.

Step 5

logout-profile profile-tag
Example:

Router(config-ephone)# logout-profile 1

Enables Cisco Unified IP phone for Extension Mobility and assigns a logout profile to this phone.

•tag—Unique identifier of logout profile to be used when no phone user is logged in to this phone. This tag number corresponds to a tag number created when this logout profile was configured by using the voice logout-profile command.

Step 6

type phone-type
Example:

Router(config-ephone)# type 7960

Defines a phone type for the phone being configured.

Step 7

end
Example:

Router(config-ephone)# end

Exits to privileged EXEC mode.

Configuring a User Profile

To configure a user profile for a phone user who logs into a Cisco Unified IP phone that is enabled for Extension Mobility, perform the following steps.

Note Templates created using the ephone-template and ephone-dn-template commands can be applied to a user profile for Extension Mobility.

Prerequisites

•All directory numbers to be included in a logout profile or user profile must be already configured in Cisco Unified CME. For configuration information, see "Configuring Phones to Make Basic Calls" on page 139.

•For Automatic Logout, Cisco Unified CME 4.3 or a later version.

•For and Privacy on extension mobility phones, Cisco Unified CME 4.3 or a later version.

Restrictions

•For button appearance, Extension Mobility associates directory numbers, then speed-dial definitions in the logout profile or user profile to phone buttons. The sequence in which directory numbers are associated is based on line type and ring behavior as follows: first normal, then silent ring, beep ring, feature ring, monitor ring, and overlay, followed by speed dials. If the profile contains more directory numbers and speed-dial numbers than there are buttons on the physical phone to which the profile is downloaded, not all numbers are downloaded to buttons.

•The first number to be configured for line appearance cannot be a monitored directory number.

•The user name parameter of any authentication credential must be unique. Do not use the same value for a user name when you configure any two or more authentication credentials in Cisco Unified CME, such as the user name for any Cisco Unified CME GUI account and the user name in a logout or user profile for Extension Mobility.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice user-profile profile-tag

4. user name password password

5. number number type type

6. speed-dial speed-tag number [label label] [blf]

7. pin number

8. max-idle-time minutes

9. privacy-button

10. end

DETAILED STEPS
Command or Action

Purpose

Step 1

enable
Example:

Router> enable

Enables privileged EXEC mode.

•Enter your password if prompted.

Step 2

configure terminal
Example:

Router# configure terminal

Enters global configuration mode.

Step 3

voice user-profile profile-tag
Example:

Router(config)# voice user-profile 1

Enters voice user-profile configuration mode for configuring a user profile for Extension Mobility.

•profile-tag—Unique number that identifies this profile during configuration tasks. Range: 1 to three times the maximum number supported phones, where maximum is platform dependent. Type ? to display value.

Step 4

user name password password
Example:

Router(config-user-profile)# user me password pass123

Creates credential to be authenticated by Cisco Unified CME before allowing the phone user to log into a Cisco Unified IP phone phone enabled for Extension Mobility.

•name—Unique alphanumeric string to identify a user for this authentication credential only.

•password—Password for authorized user.
Step 5
number number[,...number] type type
Example:
Router(config-user-profile)# number 2001 type 
silent-ring
Router(config-user-profile)# number 2002 type 
beep-ring
Router(config-user-profile)# number 2003 type 
feature-ring
Router(config-user-profile)# number 2004 type 
monitor-ring
Router(config-user-profile)# number 2005,2006 
type overlay
Router(config-user-profile)# number 2007,2008 
type cw-overly
Creates line definition.

•number—Directory number to be associated with and displayed next to a button on a phone that is configured with this profile.

•[, ...number]—(Optional) For overlay lines only, with or without call waiting. The directory number that is far left in the command list is given the highest priority. Can contain up to 25 numbers. Individual numbers must be separated by commas (,)

•type type—Denotes characteristics to be associated with this line. Type ? for list of options.
Step 6
speed-dial speed-tag number [label label] [blf]
Example:
Router(config-user-profile)# speed-dial 1 3001
Router(config-user-profile)# speed-dial 2 3002 
blf
Creates speed-dial definition.

•speed-tag—Unique sequence number that identifies a speed-dial definition during configuration tasks. Range: 1 to 36.

•number—Digits to be dialed when the speed-dial button is pressed.

•label label—(Optional) String that contains identifying text to be displayed next to the speed-dial button. Enclose the string in quotation marks if the string contains a space.

•blf—(Optional) Enables Busy Lamp Field (BLF) monitoring for a speed-dial number.
Step 7

pin number
Example:

Router(config-user-profile)# pin 12341

Sets a personal identification number (PIN) to be used by a phone user to disable the call blocking configuration for a Cisco Unified IP phone on which this profile is downloaded.

•number—Numeric string containing four to eight digits.

Step 8

max-idle-time minutes
Example:

Router(config-user-profile)# max-idle-time 30

(Optional) Creates an idle-duration timer for automatically logging out an Extension Mobility user.

•This command is supported in Cisco Unified CME 4.3 and later versions.

•minutes—Maximum number of minutes after which a user is logged out from an idle Extension Mobility phone. Range:1 to 9999.

Step 9

privacy-button
Example:

Router(config-user-profile)# privacy-button

(Optional) Enables the privacy feature button on the IP phone.

•Enable this command only on phones that share an octo-line directory number.

•This command is supported in Cisco Unified CME 4.3 and later versions.

Step 10

end
Example:

Router(config-user-profile)# end

Exits to privileged EXEC mode.
Configuration Examples for Extension Mobility

This section contains the following configuration examples:

•Logout Profile: Example

•Enabling an IP Phone for Extension Mobility: Example

•User Profile: Example

Logout Profile: Example

The following example shows the configuration for a logout profile that defines the default appearance for a Cisco Unified IP phone that is enabled for Extension Mobility. Which lines and speed-dial buttons in this profile are configured on a phone depends on phone type. For example, for a Cisco Unified IP Phone 7970, all buttons are configured according to logout profile1. However, if the phone is a Cisco Unified IP Phone 7960, all six lines are mapped to phone buttons and the speed dial is ignored because there is no button available for speed dial.

voice logout-profile 1
pin 9999
user 23C2-8 password 43214
number 3001 type silent-ring
number 3002 type beep-ring
number 3003 type feature-ring
number 3004 type monitor-ring
number 3005,3006 type overlay
number 3007,3008 type cw-overly
speed-dial 1 2000
speed-dial 2 2001 blf

Enabling an IP Phone for Extension Mobility: Example

The following example shows the ephone configurations for three IP phones. All three phones are enabled for Extension Mobility and share the same logout profile number 1, to be downloaded when these phones boot and when no phone user is logged into the phone:

ephone 1
mac-address 000D.EDAB.3566
type 7960
logout-profile 1

ephone 2
mac-address 0012.DA8A.C43D
type 7970
logout-profile 1

ephone 3
mac-address 1200.80FC.9B01
type 7911
logout-profile 1

User Profile: Example

The following example shows the configuration for a user profile to be downloaded when a phone user logs into a Cisco Unified IP phone that is enabled for Extension Mobility. Which lines and speed-dial buttons in this profile are configured on a phone after the user logs in depends on phone type. For example, if the user logs into a Cisco Unified IP Phone 7970, all buttons are configured according to voice-user profile1. However, if the phone user logs into a Cisco Unified IP Phone 7960, all six lines are mapped to phone buttons and the speed dial is ignored because there is no button available for speed dial.

voice user-profile 1
pin 12345
user me password pass123
number 2001 type silent-ring
number 2002 type beep-ring
number 2003 type feature-ring
number 2004 type monitor-ring
number 2005,2006 type overlay
number 2007,2008 type cw-overly
speed-dial 1 3001
speed-dial 2 3002 blf

Where to Go Next

•If you created a new or modified an existing logout or user profile, you must restart the phones to propagate the changes. See "Resetting and Restarting Phones" on page 271.

•If you enabled one or more Cisco Unified IP phones for Extension Mobility, generate a new configuration file and restart the phones. See "Generating Configuration Files for Phones" on page 261.

Additional References

The following sections provide references related to Cisco Unified CME features.

Related Documents

Related Topic

Document Title

Cisco Unified CME configuration

•Cisco Unified CME Command Reference

•Cisco Unified CME Documentation Roadmap

Cisco IOS commands

•Cisco IOS Voice Command Reference

•Cisco IOS Software Releases 12.4T Command References

Cisco IOS configuration

•Cisco IOS Voice Configuration Library

•Cisco IOS Software Releases 12.4T Configuration Guides

Phone documentation for Cisco Unified CME

•User Documentation for Cisco Unified IP Phones

Technical Assistance

Description

Link

The Cisco Support website provides extensive online resources, including documentation and tools for troubleshooting and resolving technical issues with Cisco products and technologies.

To receive security and technical information about your products, you can subscribe to various services, such as the Product Alert Tool (accessed from Field Notices), the Cisco Technical Services Newsletter, and Really Simple Syndication (RSS) Feeds.

Access to most tools on the Cisco Support website requires a Cisco.com user ID and password.

http://www.cisco.com/techsupport

Feature Information for Extension Mobility

Table 24 lists the features in this module and enhancements to the features by version.

To determine the correct Cisco IOS release to support a specific Cisco Unified CME version, see the Cisco Unified Communications Manager Express and Cisco IOS Software Version Compatibility Matrix at http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm.

Use Cisco Feature Navigator to find information about platform support and software image support. Cisco Feature Navigator enables you to determine which Cisco IOS software images support a specific software release, feature set, or platform. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.

Note Table 24 lists the Cisco Unified CME version that introduced support for a given feature. Unless noted otherwise, subsequent versions of Cisco Unified CME software also support that feature.

Table 24 Feature Information for Extension Mobility

Feature Name

Cisco Unified CME Version

Modification

Extension Mobility Enhancement

7.0/4.3

Adds support for the following:

•Automatic Logout, including:

–Configurable time-of-day timers for automatically logging out all Extension Mobility users.

–Configurable idle-duration timer for logging out an individual user from an idle Extension Mobility phone.

•Automatic Clear Call History when a user logs out from Extension Mobility.

Phone User-Interface for Speed Dial

7.0/4.3

Adds a phone user interface allowing Extension Mobility users to configure their own speed-dial settings directly on the phone.

Extension Mobility

4.2

Provides the benefit of phone mobility for end users by enabling the user to log into any local Cisco Unified IP Phone that is enabled for Extension Mobility.