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Cisco Unity Connection

Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations

Table Of Contents

Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations

Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x

Cisco Unity Connection Version 2.x, and Connection in Cisco Unified CMBE Version 6.x

Cisco Unity Connection Version 1.2(1)

Cisco Unity Connection Version 1.1(1)

IMAP Solution Support Statement

Internet Browser Support Statement


Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations


Revised September 24, 2009

This document lists the supported version combinations of Cisco Unity Connection or Connection in Cisco Unified Communications Manager Business Edition (CMBE), and the software installed on user workstations. It also contains statements on IMAP solution support and internet browser support.

(For user workstation requirements, and for requirements for administrator workstations and the Cisco Unity Connection system, see the applicable version of System Requirements for Cisco Unity Connection at http://www.cisco.com/en/US/products/ps6509/prod_installation_guides_list.html or System Requirements for Cisco Unity Connection in Cisco Unified CMBE at http://www.cisco.com/en/US/products/ps7273/prod_installation_guides_list.html.)

Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x

Revised September 24, 2009

Connection 7.x, and Connection in Cisco Unified Communications Manager Business Edition 7.x support the version combinations of software installed on user workstations listed in Table 1.

Table 1 Supported Version Combinations of Software on User Workstations for Connection 7.x and for Connection in Cisco Unified CMBE 7.x 

Operating System
on Workstation
ViewMail on Workstation
to Access Voice Messages
Browser on Workstation
to Access Cisco Unity Connection
Web Tools Through Cisco PCA
Messaging Client
on Workstation
to Access Voice Messages

Windows Vista

ViewMail for Notes

7.1(3)—Supported with Notes 8.5, 8.0(2), 8.0(1), 8.0, 7.03, and 7.02, and with Connection 7.1 only

7.1(2)—Supported with Notes 8.0(1), 8.0, 7.03, and 7.02, and with Connection 7.1 only

ViewMail for Outlook

7.1(3)—Supported with Outlook 2007 and 2003

7.1(2)—Supported with Outlook 2007 and 2003

7.0(1)—Supported with Outlook 2007 and 2003

Firefox

3.0

2.0

Internet Explorer

8.0—Supported with Connection 7.1 only 

7.0

6.0 (plus SP 1)

Cisco Unified Messaging with IBM Lotus Sametime1. 

7.1(1)—Supported with Vista Business, and XP plus SP 3 or SP 2 

1.2(3)—Supported with Vista Business, and XP plus SP 2 

Cisco Unified Personal Communicator2. 

7.0(1)

1.2(1)

IMAP Client

Eudora 7.1

Groupwise 7.0

Lotus Notes3. 

8.0

7.0

Opera 9.2

Outlook

2007

2003

Express 6.0

Thunderbird 3.0

Windows Mail in Windows Vista

Windows XP

ViewMail for Notes

7.1(3)—Supported with Notes 8.5, 8.0(2), 8.0(1), 8.0, 7.03, and 7.02, and with Connection 7.1 only 

7.1(2)—Supported with Notes 8.0(1), 8.0, 7.03, 7.02, 6.56, and 6.55, and with Connection 7.1 only 

ViewMail for Outlook

7.1(3)—Supported with Outlook 2007 and 2003

7.1(2)—Supported with Outlook 2007 and 2003 

7.0(1)—Supported with Outlook 2007 and 2003 

Mac OS X 10.4 and later4. 

Not supported

Firefox

3.0

2.0

Safari

3.x

Cisco Unified Messaging with IBM Lotus Sametime1. 

7.1(1)

1.2(3)

Cisco Unified Personal Communicator2. 

7.0(1)

1.2(1)

IMAP Client

Apple Mail

Eudora 7.1

Groupwise 7.0

Lotus Notes3. 

8.0

7.0

Opera 9.2

Outlook

2007

2003

Thunderbird 3.0

Red Hat Enterprise Linux

5.0

4.0

Not supported

Firefox

3.0

2.0

Cisco Unified Messaging with IBM Lotus Sametime1. 

7.1(1)—Supported with Linux 4.0 only 

1.2(3)—Supported with Linux 4.0 only 

IMAP Client

Opera 9.2


Footnotes for Table 1—Connection 7.x, and Connection in Cisco Unified CMBE 7.x

1. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

2. For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.

3. Users can listen to messages by using Lotus Notes, but cannot forward, reply to, or compose messages.

4. Users cannot use a computer microphone to make recordings with the Media Master.

Cisco Unity Connection Version 2.x, and Connection in Cisco Unified CMBE Version 6.x

Connection 2.x, and Connection in Cisco Unified CMBE 6.x support the version combinations of software installed on user workstations listed in Table 2.

Table 2 Supported Version Combinations of Software on User Workstations for Connection 2.x and for Connection in Cisco Unified CMBE 6.x 

Operating System
on User Workstation
Internet Browser
on User Workstation
to Access the Cisco PCA
Messaging Client
on User Workstation

Windows

Vista

XP

Firefox

2.0

Internet Explorer

7.0

6.0 (plus SP 1)

Cisco Unified Messaging with IBM Lotus Sametime1. 

7.1(1)—Supported with Vista Business, and XP plus SP 3 or SP 2 

1.2(3)—Supported with Vista Business, and XP plus SP 2 

Cisco Unified Personal Communicator2. 

1.2(1)

IMAP Client

Eudora 7.0

Groupwise 7.0

Lotus Notes 7.0

Opera 9.0

Outlook

2007

2003

XP

Express

Thunderbird 2.0

Windows 2000 Professional
(plus SP 4)

Firefox

2.0

Internet Explorer

7.0

6.0 (plus SP 1)

IMAP Client

Eudora 7.0

Groupwise 7.0

Lotus Notes 7.0

Opera 9.0

Outlook

2007

2003

XP

Express

Thunderbird 2.0

Mac OS X 10.4 and later3. 

Firefox

2.0

Safari

2.0

Cisco Unified Messaging with IBM Lotus Sametime1. 

7.1(1)

1.2(3)

IMAP Client

Apple Mail

Eudora 7.0

Groupwise 7.0

Lotus Notes 7.0

Office Mac Entourage 2004

Opera 9.0

Outlook

2007

2003

XP

Express

Thunderbird 2.0

Red Hat Enterprise Linux 4.0

Firefox 2.0

Cisco Unified Messaging with IBM Lotus Sametime1. 

7.1(1)

1.2(3)

IMAP Client

Opera 9.0

Thunderbird 2.0


Footnotes for Table 2—Connection 2.x, and Connection in Cisco Unified CMBE 6.x

1. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

2. For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.

3. Users cannot use a computer microphone to make recordings with the Media Master.

Cisco Unity Connection Version 1.2(1)

Connection 1.2(1) supports the version combinations of software installed on user workstations listed in Table 3.

Table 3 Supported Version Combinations of Software on User Workstations for Connection 1.2(1) 

Operating System
on User Workstation
Internet Browser
on User Workstation
to Access the Cisco PCA
IMAP Client
on User Workstation

Windows XP

Windows 2000 Professional
(plus SP 4)

Firefox 1.5

Internet Explorer 6.0 (plus SP 1)

Eudora 6.1.2

Groupwise 7.0

Lotus Notes 7.01. 

Netscape 6.0

Opera 8.0

Outlook

2003

XP

Express

Thunderbird 1.5

Mac OS X 10.4 and later2. 

Firefox 1.5

Safari 2.0

Apple Mail

Eudora 6.1.2

Groupwise 7.0

Netscape 6.0

Office Mac Entourage 2004

Opera 8.0

Outlook

2003

XP

Thunderbird 1.5

Red Hat Enterprise Linux 4.0

Firefox 1.5

Netscape 6.0

Opera 8.0

Thunderbird 1.5


1. Requires Connection 1.2(1) SR2, available at http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240. (Click Unified Communications Applications > Voice Mail and Unified Messaging > Cisco Unity Connection  > Cisco Unity Connection Version 1.2 > Unity Connection Software > All Releases > UnityConnection v.1 > 1.2(1) SR2.)

2. Users cannot use a computer microphone to make recordings with the Media Master.

Cisco Unity Connection Version 1.1(1)

Connection 1.1(1) supports the version combinations of software installed on user workstations listed in Table 4.

Table 4 Supported Version Combinations of Software on User Workstations for Connection 1.1(1) 

Operating System
on User Workstation
Internet Browser
on User Workstation
to Access the Cisco PCA
IMAP Client
on User Workstation

Windows XP

Windows 2000 Professional
(plus SP 4)

Firefox 1.0.4

Internet Explorer 6.0
(plus SP 1)

Eudora 6.1.2

Netscape 6.0

Opera 8.0

Outlook

2003

XP

Express

Thunderbird

Mac OS X 10.4 and later1. 

Firefox 1.0.4

Safari 2.0

Apple Mail

Eudora 6.1.2

Netscape 6.0

Office Mac Entourage 2004

Opera 8.0

Outlook

2003

XP

Thunderbird

Red Hat Enterprise Linux 4.0

Firefox 1.0.4

Netscape 6.0

Opera 8.0

Thunderbird


1. Users cannot use a computer microphone to make recordings with the Media Master.

IMAP Solution Support Statement

Cisco supports the server-side portion of the IMAP solution only; Cisco neither provides nor supports IMAP client software. All major IMAP client software release versions must be qualified by Cisco in order to be supported; any minor, maintenance or hot fix releases are automatically supported unless otherwise stated.

Cisco provides all testing, qualification, and configuration documentation of IMAP client software as a courtesy. For IMAP client support, contact the software vendor or the designated IMAP client software support channel for your organization.

For information on configuring IMAP client software, see the "Configuring an Email Account to Access Cisco Unity Connection Voice Messages" chapter of the applicable version of the User Workstation Setup Guide for Cisco Unity Connection at http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html.

Internet Browser Support Statement

All major internet browser release versions must be qualified by Cisco in order to be supported. Any minor, maintenance or hot fix releases are automatically supported unless otherwise stated.