Table Of Contents
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
Messaging Client Applications for Use with Connection 9.x, and Connection in Cisco Unified CMBE 9.x
ViewMail (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Connection Web Inbox (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Cisco Unity Connection Mini Web Inbox With Connection 9.x
IMAP Client Applications (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Cisco Unified Communications Client Applications (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 9.x, and Connection in Cisco Unified CMBE 9.x
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Messaging Client Applications for Use with Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
ViewMail (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Connection Web Inbox (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
IMAP Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Cisco Unified Communications Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Cisco Unity Connection Version 2.x, and Connection in Cisco Unified CMBE Version 6.x
Cisco Unity Connection Version 1.2(1)
Cisco Unity Connection Version 1.1(1)
IMAP Solution Support Statement
Third Party Plug-ins Support with Cisco ViewMail for Microsoft Outlook Statement
Internet Browser Support Statement
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Revised December 18, 2012
This document lists the supported version combinations of Cisco Unity Connection and Connection in Cisco Unified Communications Manager Business Edition (CMBE), and the software installed on user workstations. It also contains statements on IMAP solution support and internet browser support.
(For user workstation requirements, and for requirements for administrator workstations and the Cisco Unity Connection system, see the applicable version of System Requirements for Cisco Unity Connection at http://www.cisco.com/en/US/products/ps6509/prod_installation_guides_list.html or System Requirements for Cisco Unity Connection in Cisco Unified CMBE at http://www.cisco.com/en/US/products/ps7273/prod_installation_guides_list.html.)
Cisco Unity Connection Version 9.x, and Connection in Cisco Unified CMBE 9.x
Added June 14, 2012
Connection 9.0(x), and Connection in Cisco Unified Communications Manager Business Edition 9.0 support the version combinations of software installed on user workstations listed in the following sections:
•
Messaging Client Applications for Use with Connection 9.x, and Connection in Cisco Unified CMBE 9.x
•Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 9.x, and Connection in Cisco Unified CMBE 9.x
Messaging Client Applications for Use with Connection 9.x, and Connection in Cisco Unified CMBE 9.x
•ViewMail (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
•Connection Web Inbox (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
•Cisco Unity Connection Mini Web Inbox With Connection 9.x
•IMAP Client Applications (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
ViewMail (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Table 1 Supported Version Combinations on Workstation to Access Voice Messages by Using ViewMail
Supported Operating System
|
ViewMail Application
|
Windows 7
(32-bit and 64-bit)
•Professional
•Enterprise
•Ultimate
|
•Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.5—Supported with Outlook 20102., 2007, and 2003
|
Windows Vista (32-bit and 64-bit)
|
•Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with Outlook 20101.1., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.5—Supported with Outlook 20102., 2007, and 2003
|
Windows XP (32-bit)
|
•Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with Outlook 20101., 2007, and 2003.
•Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with Outlook 20101., 2007, and 2003.
•Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.5—Supported with Outlook 20102., 2007, and 2003
|
1. ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit.
2. ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit is not supported.
Connection Web Inbox (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Revised December 05, 2012
Table 2 Supported Version Combinations on Workstation to Access Voice Messages by Using the Cisco Unity Connection Web Inbox
Supported Operating System
|
Supported Browser
|
Windows 7 (32-bit)
•Professional
•Enterprise
•Ultimate
|
•Mozilla Firefox 10, 16
•Microsoft Internet Explorer 8.0, 9.0 (32 bit), and 10.0 (Pre-Release)
|
Windows 7 (64-bit)
•Professional
•Enterprise
•Ultimate
|
•Mozilla Firefox 10, 16
•Microsoft Internet Explorer 8.0, 9.0 (32 bit and 64 bit), and 10.0 (Pre-Release)
|
Windows Vista (32 bit)
|
•Mozilla Firefox 10, 16
•Microsoft Internet Explorer 7.0, 8.0, 9.0 (32 bit)
|
Windows Vista (64 bit)
|
•Mozilla Firefox 10, 16
•Microsoft Internet Explorer 7.0, 8.0, 9.0 (32 bit and 64 bit)
|
Windows XP (32 bit)
|
•Mozilla Firefox 10, 16
•Microsoft Internet Explorer 7.0, 8.0
|
Mac OS X 10.7.4 (Lion)
|
•Firefox 10
•Safari 5.1
|
Mac OS X 10.6 (Snow Leopard)
|
•Mozilla Firefox 10, 16
•Safari 5.1
|
Red Hat Enterprise Linux 5.0(32 bit)
|
•Mozilla Firefox 10
|
Red Hat Enterprise Linux 6.0 (32 bit and 64 bit)
|
•Mozilla Firefox 10
|
Note
•On RHEL, the IPv6 address is supported only through DNS.
•On Mozilla Firefox 10, the IPv6 address is supported only through DNS.
Caveats:
•Comet notification is not supported on Mozilla Firefox 3.6 over IPv6.
•The recording on MAC operating system is supported by the telephone record and playback (TRAP) functionality only, PC based recording is not supported.
•The playback functionality on Safari 5.1 is supported by the telephone record and playback (TRAP) functionality only, playback through computer is not supported.
•On Windows Vista 64 bit operating system, Web Inbox is not supported with Firefox 3.6.
•The Play functionality is supported via phone only as the Quick Time 64 bit plug-in is not available for Microsoft Internet Explorer 9.
Note Make sure the trusted certificate of the certification authority is added to the Trusted Root Store on the user workstations in order to access the notifications via email and the voice message via Connection Mini Web Inbox. For more information on how to configure the trusted certificate on Cisco Unity Connection, refer to the "Securing Cisco Unity Connection Administration, Cisco PCA, and IMAP Email Client Access to Cisco Unity Connection 9.x" chapter of the System Administration Guide for Cisco Unity Connection Release 9.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx.html.
Cisco Unity Connection Mini Web Inbox With Connection 9.x
Ensure you have performed the following steps:
•Make sure the trusted certificate of the certification authority is added to the Trusted Root Store on the user workstations in order to access the notifications via email and the voice message via Connection Mini Web Inbox. For more information on how to configure the trusted certificate on Cisco Unity Connection, refer to the "Securing Cisco Unity Connection Administration, Cisco PCA, and IMAP Email Client Access to Cisco Unity Connection 9.x" chapter of the System Administration Guide for Cisco Unity Connection Release 9.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx.html.
•Make sure to perform the steps to configure the HTML notification on user workstation. For more information on how to configure the HTML notifications, refer to the "Configuring Cisco Unity Connection9.x for HTML-based Message Notification" section of the "Configuring an Email Account to Access Cisco Unity Connection 9.x Voice Messages" chapter of the User Workstation Setup Guide for Cisco Unity Connection, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/user_setup/guide/9xcucuwsx.html.
•Make sure to perform the steps to configure the Connection Mini Web Inbox on user workstation. For more information on how to configure the Connection Mini Web Inbox, refer to the "Configuring Internet Explorer 8 for Cisco Unity Connection Mini Web Inbox" section of the "Configuring an Email Account to Access Cisco Unity Connection 9.x Voice Messages" chapter of the User Workstation Setup Guide for Cisco Unity Connection Release 9.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/user_setup/guide/9xcucuwsx.html.
Browser Compatibility for Audio Playback and Recording on Computer
•Audio Playback on Computer
–Mozilla Firefox 10 plays voice messages on Cisco Unity Connection Mini Web Inbox using HTML 5 Audio (.wav format).
–Microsoft Internet Explorer 8, Microsoft Internet Explorer 9, and Mozilla Firefox 3.6 require the compatible Quick Time Plug-in to play the voice messages.
•Audio Recording on Computer
–Microsoft Internet Explorer 8, Microsoft Internet Explorer 9, Mozilla Firefox 3.6, and Mozilla Firefox 10 require the compatible Adobe Flash Player.
The following are the supported version combinations on Workstation to access voice messages by using the Cisco Unity Connection Mini Web Inbox:
Table 3 Supported Version Combinations on Workstation to Access Voice Messages by Using the Connection Mini Web Inbox
Supported Operating System
|
Local Play with QuickTime Plug-in
|
Telephone Record and Playback Functionality
|
Windows XP (32 bit)
|
Mozilla Firefox 3.6, 10
Microsoft Internet Explorer 8.0
|
Mozilla Firefox 3.6, 10
Microsoft Internet Explorer 8.0
|
Windows 7 (32 Bit)
•Professional
•Enterprise
•Ultimate
|
Mozilla Firefox 3.6, 10
Microsoft Internet Explorer 8.0, 9.0 (32 bit)
|
Mozilla Firefox 3.6, 10
Microsoft Internet Explorer 8.0, 9.0 (32 bit)
|
Windows 7 (64 Bit)
•Professional
•Enterprise
•Ultimate
|
Mozilla Firefox 10
Microsoft Internet Explorer 8.0, 9.0 (32 bit and 64 bit)
|
Mozilla Firefox 10
Microsoft Internet Explorer 8.0, 9.0 (32 bit and 64 bit)
|
Windows Vista (32 bit)
|
Mozilla Firefox 3.6, 10
Microsoft Internet Explorer 8.0
|
Mozilla Firefox 3.6, 10
Microsoft Internet Explorer 8.0
|
Windows Vista (64 bit)
|
Mozilla Firefox 10
Microsoft Internet Explorer 8.0, 9.0 (32 bit and 64 bit)
|
Mozilla Firefox 10
Microsoft Internet Explorer 8.0, 9.0 (32 bit and 64 bit)
|
Mac OS X 10.7.4 (Lion)
|
Mozilla Firefox 3.6, 10
|
Mozilla Firefox 3.6, 10
|
Mac OS X 10.6 (Snow Leopard)
|
Mozilla Firefox 3.6, 10
|
Mozilla Firefox 3.6, 10.
|
Caveats:
•On Microsoft Internet Explorer 9 (64 bit) - Play is supported via phone only as the Quick Time 64 bit plug-in is not available for Internet Explorer 9.
•On MAC OS - The recording on MAC OS is supported by telephone record and playback functionality only, computer based recording is not supported.
For more information on Cisco Unity Connection Mini Web Inbox, refer to the Quick Start Guide for the Cisco Unity Connection Mini Web Inbox available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/quick_start/guide/b_9xcucqsgminiinbox.html.
IMAP Client Applications (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
Revised December 5, 2012
Table 4 Supported Version Combinations on Workstation to Access Voice Messages by Using an IMAP Client Application
Supported Operating System
|
Supported IMAP Client Application
|
Windows 7 Enterprise
(64-bit)
|
•Outlook
–2010
–2007
–2003
•Opera
–12.10
–11.6
–10.6
•Thunderbird
–16.0
–9.0
–8.0
•Windows Live Mail
–2012
–2011
–2010
|
Windows 7
(32-bit)
•Professional
•Enterprise
•Ultimate
|
•Lotus Notes
–8.5.3
–8.0
•Outlook
–2010
–2007
–2003
•Thunderbird
–16.0
–9.0
–8.0
•Opera
–12.10
–11.6
–10.6
•Windows Live Mail
–2012
–2011
–2010
|
Windows Vista (64 Bit)
|
•Outlook
–2010
–2007
•Thunderbird
–16.0
–9.0
–8.0
•Opera
–12.10
–11.6
–10.6
•Windows Live Mail
–2011
|
Windows Vista (32 Bit)
|
•Lotus Notes
–8.5.3
–8.0
•Opera
–12.10
–11.6
–10.6
•Thunderbird
–16.0
–9.0
–8.0
•Outlook
–2010
–2007
–2003
•Windows Live Mail
–2011
|
Windows XP
|
•Lotus Notes
–8.5.3
–8.0
•Outlook
–2010
–2007
–2003
•Thunderbird
–16.0
–9.0
–8.0
•Opera
–12.10
–10.6
–11.6
|
Snow Leopard (MAC OS)
|
•Apple Mail 5.0
•Entourage 2008 and Later
•Opera
–12.0
–11.6
–10.6
•Thunderbird
–16.0
–9.0
–8.0
•Outlook
–2011
|
Red Hat Enterprise Linux
•5.0
•4.0
|
•Opera
–11.6
–10.6
•Thunderbird
–9.0
–8.0
|
Note The IMAP clients support both the IPv4 and IPv6 addresses. However, the IPv6 address works only when Connection platform is configured in Dual (IPv4/IPv6) mode.
Cisco Unified Communications Client Applications (With Connection 9.x, and Connection in Cisco Unified CMBE 9.x)
The following Cisco Unified Communications client applications are supported for use with Connection 9.x, and Connection in Cisco Unified CMBE 9.x:
•Cisco Unified Personal Communicator version 9.x
For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 9.x, and Connection in Cisco Unified CMBE 9.x
Table 5 Supported Version Combinations on Workstation to Access the Messaging Assistant and Personal Call Transfer Rules Web Tools
Supported Operating System
|
Supported Browser
|
Windows 7 (32-bit)
•Professional
•Enterprise
•Ultimate
|
•Firefox 3.0 and later
•Internet Explorer 8.0 and later
|
Windows Vista
|
•Firefox 3.0 and later
•Internet Explorer
–8.0
–7.0
–6.0 (plus SP 1)
|
Windows XP
|
•Firefox 3.0 and later
•Internet Explorer
–8.0
–7.0
–6.0 (plus SP 1)
|
Mac OS X 10.4 and later
|
•Firefox 3.0 and later
•Safari 3.x
|
Red Hat Enterprise Linux
•5.0
•4.0
|
•Firefox 3.0 and later
|
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Revised September 12, 2011
Connection 8.5 and 8.6(x), and Connection in Cisco Unified Communications Manager Business Edition 8.5 and 8.6 support the version combinations of software installed on user workstations listed in the following sections:
•Messaging Client Applications for Use with Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
•Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Messaging Client Applications for Use with Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Revised September 12, 2011
•ViewMail (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
•Connection Web Inbox (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
•IMAP Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
•Cisco Unified Communications Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
ViewMail (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Revised October 29, 2012
Table 6 Supported Version Combinations on Workstation to Access Voice Messages by Using ViewMail
Supported Operating System
|
ViewMail Application
|
Windows 7
(32-bit and 64-bit)
•Professional
•Enterprise
•Ultimate
|
•Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with Outlook 20101., 2007, and 2003.
•Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.5—Supported with Outlook 20102., 2007, and 2003
•Cisco Unity Connection ViewMail for IBM Lotus Notes 8.5—Supported with Notes 8.5.2, 8.5.1 FP1, 8.0.2, 8.0.1, 7.0.4, 7.0.3
|
Windows Vista (32-bit and 64-bit)
|
•Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with Outlook 20101., 2007, and 2003.
•Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.5—Supported with Outlook 20102., 2007, and 2003
•Cisco Unity Connection ViewMail for IBM Lotus Notes 8.5—Supported with Notes 8.5.2, 8.5.1 FP1, 8.0.2, 8.0.1, 7.0.4, 7.0.3
|
Windows XP (32-bit)
|
•Cisco ViewMail for Microsoft Outlook 9.0(1)—Supported with Outlook 20101., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(7)—Supported with Outlook 20101., 2007, and 2003.
•Cisco ViewMail for Microsoft Outlook 8.6(6)—Supported with Outlook 20101., 2007, and 2003.
•Cisco ViewMail for Microsoft Outlook 8.6(5)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.6(4)—Supported with Outlook 20102., 2007, and 2003
•Cisco ViewMail for Microsoft Outlook 8.5—Supported with Outlook 20102., 2007, and 2003
•Cisco Unity Connection ViewMail for IBM Lotus Notes 8.5—Supported with Notes 8.5.2, 8.5.1 FP1, 8.0.2, 8.0.1, 7.0.4, 7.0.3
|
1. ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit.
2. ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit is not supported.
Connection Web Inbox (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Revised September 4, 2012
Table 7 Supported Version Combinations on Workstation to Access Voice Messages by Using the Cisco Unity Connection Web Inbox
Supported Operating System
|
Supported Browser
|
Windows 7 (64-bit or 32-bit)
•Professional
•Enterprise
•Ultimate
|
•Firefox 3.5
•Internet Explorer 7.0 and later
•Chrome 6
|
Windows Vista
|
•Firefox 3.5
•Internet Explorer 7.0 and later
•Chrome 6
|
Windows XP
|
•Firefox 3.5
•Internet Explorer 7.0 and later
•Chrome 6
|
Mac OS X 10.4 and later
|
•Firefox 3.5
•Safari 41
|
Red Hat Enterprise Linux 5.0
|
Firefox 3.5 and later
|
1 In Cisco Unity Connection 8.x, Adobe Flash player 11 is not supported with Web Inbox. 8.5(1) ES16 and later supports FireFox 3.6 and Chrome 11.0.
|
IMAP Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Revised September 12, 2011
Table 8 Supported Version Combinations on Workstation to Access Voice Messages by Using an IMAP Client Application
Supported Operating System
|
Supported IMAP Client Application
|
Windows 7 Enterprise
(64-bit)
|
•Outlook
–2010
–2007
–2003
|
Windows 7
(32-bit)
•Professional
•Enterprise
•Ultimate
|
•Eudora 7.1
•Groupwise 8.0
•Lotus Notes
–8.5
–8.0
–7.0
•Opera
–10.6
–10.5
–10.1
•Outlook
–2010
–2007
–2003
•Thunderbird
–3.1
–3.0
•Windows Live Mail
•Zimbra Desktop 1.0.4
|
Windows Vista
|
•Eudora 7.1 and later
•Groupwise 7.0 and later
•Lotus Notes
–8.0
–7.0
•Opera 9.2 and later
•Outlook
–2007
–2003
–Express 6.0
•Thunderbird 3.0
•Windows Mail
|
Windows XP
|
•Eudora 7.1 and later
•Groupwise 7.0 and later
•Lotus Notes
–8.0
–7.0
•Opera 9.2 and later
•Outlook
–2007
–2003
–Express 6.0
•Thunderbird 3.0
•Zimbra Desktop 1.0.4
|
Mac OS X 10.4 and later
|
•Apple Mail
–4.3
–4.2
•Entourage 12.2
•Eudora 6.2
•Groupwise 7.0
•Lotus Notes
–8.0
–7.0
•Opera
–10.6
–10.5
–9.2
•Thunderbird
–3.1
–3.0
|
Red Hat Enterprise Linux
•5.0
•4.0
|
•Opera 9.2
•Thunderbird 3.0
|
Cisco Unified Communications Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Revised September 12, 2011
The following Cisco Unified Communications client applications are supported for use with Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6:
•Cisco Unified Personal Communicator version 8.0(x)
For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Revised September 12, 2011
Table 9 Supported Version Combinations on Workstation to Access the Messaging Assistant and Personal Call Transfer Rules Web Tools
Supported Operating System
|
Supported Browser
|
Windows 7 (32-bit)
•Professional
•Enterprise
•Ultimate
|
•Firefox 3.0 and later
•Internet Explorer 8.0 and later
|
Windows Vista
|
•Firefox 3.0 and later
•Internet Explorer
–8.0
–7.0
–6.0 (plus SP 1)
|
Windows XP
|
•Firefox 3.0 and later
•Internet Explorer
–8.0
–7.0
–6.0 (plus SP 1)
|
Mac OS X 10.4 and later
|
•Firefox 3.0 and later
•Safari 3.x
|
Red Hat Enterprise Linux
•5.0
•4.0
|
•Firefox 3.0 and later
|
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Revised October 29, 2012
Connection 8.0, and Connection in Cisco Unified Communications Manager Business Edition 8.0 support the version combinations of software installed on user workstations listed in Table 10.
Table 10 Supported Version Combinations of Software on User Workstations for Connection 8.0 and for Connection in Cisco Unified CMBE 8.0
Operating System
on Workstation
|
ViewMail on Workstation
to Access Voice Messages
|
Browser on Workstation
to Access Cisco Unity Connection
Web Tools Through Cisco PCA
|
Messaging Client
on Workstation
to Access Voice Messages
|
Windows 7
(32-bit)
•Professional
•Enterprise
•Ultimate
|
ViewMail for Outlook
•9.0(1)-Supported with Outlook 20101., 2007, and 2003
•8.6(7)-Supported with Outlook 20101., 2007, and 2003.
•8.6(6)-Supported with Outlook 20101., 2007, and 2003
•8.6(5)-Supported with Outlook 20102., 2007, and 2003
•8.6(4)-Supported with Outlook 20102., 2007, and 2003
•8.5(x)—Supported with Outlook 20102., 2007, and 2003
•8.0(1)—Supported with Outlook 2007 and 2003
|
Firefox
•3.0 and later
Internet Explorer
•8.0 and later
|
IMAP Client
•Groupwise 8.0
•Lotus Notes4.
–8.5
–8.0
–7.0
•Opera
–10.5
–10.1
•Outlook
–2010
–2007
–2003
•Thunderbird 3.0
•Windows Live Mail
|
Windows Vista
|
ViewMail for Outlook5.
•9.0(1)-Supported with Outlook 20101., 2007, and 2003
•8.6(7)-Supported with Outlook 20101., 2007, and 2003.
•8.6(6)-Supported with Outlook 20101., 2007, and 2003
•8.6(5)-Supported with Outlook 20102., 2007, and 2003
•8.6(4)-Supported with Outlook 20102., 2007, and 2003
•8.5(x)—Supported with Outlook 20102., 2007, and 2003
•8.0(1)—Supported with Outlook 2007 and 2003
ViewMail for Notes
•8.0(2)—Supported with Notes 8.5.1, 8.5, 8.0.2, 8.0.1, 7.0.3, 7.0.2 and 6.5.6(XP only)
•8.0(1)—Supported with Notes 8.5.1, 8.5, 8.0.2, 8.0.1, 7.0.3, 7.0.2 and 6.5.6(XP only)
|
Firefox
•3.0 and later
Internet Explorer
•8.0
•7.0
•6.0 (plus SP 1)
|
Cisco Unified Personal Communicator3.
•7.1(1)
•7.0(2) and 7.0(1)
IMAP Client
•Eudora 7.1 and later
•Groupwise 7.0 and later
•Lotus Notes4.
–8.0
–7.0
•Opera 9.2 and later
•Outlook
–2007
–2003
–Express 6.0
•Thunderbird 3.0
•Windows Mail in Windows Vista
|
Windows XP
|
Mac OS X 10.4 and later
|
Not supported
|
Firefox
•3.0 and later
Safari
•3.x
|
Cisco Unified Personal Communicator3.
•7.1(1)
•7.0(2) and 7.0(1)
IMAP Client
•Apple Mail 4.2
•Entourage 12.2
•Eudora 6.2
•Groupwise 7.0
•Lotus Notes4.
–8.0
–7.0
•Opera
–10.5
–9.2
•Thunderbird 3.0
|
Red Hat Enterprise Linux
•5.0
•4.0
|
Not supported
|
Firefox
•3.0 and later
|
IMAP Client
•Opera 9.2
•Thunderbird 3.0
|
Footnotes for Table 10—Connection 8.0, and Connection in Cisco Unified CMBE 8.0
1. ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit.
2. ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit is not supported.
3. For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
4. Users can listen to messages by using Lotus Notes, but cannot forward, reply to, or compose messages.
5. ViewMail for Outlook 8.5 and later are supported for use with Windows XP 32-bit only. It is not supported for use with Windows XP 64-bit.
Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Revised March 23, 2011
Connection 7.x, and Connection in Cisco Unified Communications Manager Business Edition 7.x support the version combinations of software installed on user workstations listed in Table 11.
Table 11 Supported Version Combinations of Software on User Workstations for Connection 7.x and for Connection in Cisco Unified CMBE 7.x
Operating System
on Workstation
|
ViewMail on Workstation
to Access Voice Messages
|
Browser on Workstation
to Access Cisco Unity Connection
Web Tools Through Cisco PCA
|
Messaging Client
on Workstation
to Access Voice Messages
|
Windows Vista
|
ViewMail for Outlook
•8.6(6)-Supported with Outlook 20101., 2007, and 2003
•8.6(5)-Supported with Outlook 20102., 2007, and 2003
•8.6(4)-Supported with Outlook 20102., 2007, and 2003
•8.5(x)—Supported with Outlook 20102., 2007, and 2003
•7.1(x)—Supported with Outlook 2007 and 2003
•7.0(x)—Supported with Outlook 2007 and 2003
ViewMail for Notes
•7.1(3)—Supported with Notes 8.0.2, 8.0.1, 7.0.3, and 7.0.2, with Connection 7.1 only
•7.1(2)—Supported with Notes 8.0.1, 7.0.3 and 7.0.2 with Connection 7.1 only
|
Firefox
•3.0
•2.0
Internet Explorer
•8.0—Supported with Connection 7.1 only
•7.0
•6.0 (plus SP 1)
|
Cisco Unified Messaging with IBM Lotus Sametime3.
•7.1(1)—Supported with Vista Business, and XP plus SP 3 or SP 2
•1.2(3)—Supported with Vista Business, and XP plus SP 2
Cisco Unified Personal Communicator4.
•7.1(1)
•7.0(2) and 7.0(1)
•1.2(1)
IMAP Client
•Eudora 7.1
•Groupwise 7.0
•Lotus Notes5.
–8.0
–7.0
•Opera 9.2
•Outlook
–2007
–2003
–Express 6.0
•Thunderbird 3.0
•Windows Mail in Windows Vista
|
Windows XP
|
ViewMail for Outlook7.
•8.6(6)-Supported with Outlook 2010, 2007, and 2003
•8.6(5)-Supported with Outlook 20102., 2007, and 2003
•8.6(4)-Supported with Outlook 20102., 2007, and 2003
•8.5(x)—Supported with Outlook 20102., 2007, and 2003
•7.1(x)—Supported with Outlook 2007 and 2003
•7.0(x)—Supported with Outlook 2007 and 2003
ViewMail for Notes
•7.1(3)—Supported with Notes 8.0.2, 8.0.1, 7.0.3, 7.0.2 and 6.5.6 with Connection 7.1 only
•7.1(2)—Supported with Notes 8.0.1, 7.0.3, 7.0.2, 6.5.6, and 6.5.5 with Connection 7.1 only
|
Firefox
•3.0
•2.0
Internet Explorer
•8.0—Supported with Connection 7.1 only
•7.0
•6.0 (plus SP 1)
|
Cisco Unified Messaging with IBM Lotus Sametime3.
•7.1(1)—Supported with Vista Business, and XP plus SP 3 or SP 2
•1.2(3)—Supported with Vista Business, and XP plus SP 2
Cisco Unified Personal Communicator4.
•7.1(1)
•7.0(2) and 7.0(1)
•1.2(1)
IMAP Client
•Eudora 7.1
•Groupwise 7.0
•Lotus Notes5.
–8.0
–7.0
•Opera 9.2
•Outlook
–2007
–2003
–Express 6.0
•Thunderbird 3.0
•Windows Mail in Windows Vista
|
Mac OS X 10.4 and later6.
|
Not supported
|
Firefox
•3.0
•2.0
Safari
•3.x
|
Cisco Unified Messaging with IBM Lotus Sametime3.
•7.1(1)
•1.2(3)
Cisco Unified Personal Communicator4.
•7.1(1)
•7.0(2) and 7.0(1)
•1.2(1)
IMAP Client
•Apple Mail
•Eudora 6.2
•Groupwise 7.0
•Lotus Notes5.
–8.0
–7.0
•Opera 9.2
•Thunderbird 3.0
|
Red Hat Enterprise Linux
•5.0
•4.0
|
Not supported
|
Firefox
•3.0
•2.0
|
Cisco Unified Messaging with IBM Lotus Sametime3.
•7.1(1)—Supported with Linux 4.0 only
•1.2(3)—Supported with Linux 4.0 only
IMAP Client
•Opera 9.2
|
Footnotes for Table 11—Connection 7.x, and Connection in Cisco Unified CMBE 7.x
1. ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit.
2. ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit is not supported.
3. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.
4. For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
5. Users can listen to messages by using Lotus Notes, but cannot forward, reply to, or compose messages.
6. Users cannot use a computer microphone to make recordings with the Media Master in Cisco Unity Connection versions 7.1(2) and 7.0(x).
7. ViewMail for Outlook 8.5 and later are supported for use with Windows XP 32-bit only. It is not supported for use with Windows XP 64-bit.
Cisco Unity Connection Version 2.x, and Connection in Cisco Unified CMBE Version 6.x
Revised June 10, 2010
Connection 2.x, and Connection in Cisco Unified CMBE 6.x support the version combinations of software installed on user workstations listed in Table 12.
Table 12 Supported Version Combinations of Software on User Workstations for Connection 2.x and for Connection in Cisco Unified CMBE 6.x
Operating System
on User Workstation
|
Internet Browser
on User Workstation
to Access the Cisco PCA
|
Messaging Client
on User Workstation
|
Windows
•Vista
•XP
|
Firefox
•2.0
Internet Explorer
•7.0
•6.0 (plus SP 1)
|
Cisco Unified Messaging with IBM Lotus Sametime1.
•7.1(1)—Supported with Vista Business, and XP plus SP 3 or SP 2
•1.2(3)—Supported with Vista Business, and XP plus SP 2
Cisco Unified Personal Communicator2.
•1.2(1)
IMAP Client
•Eudora 7.0
•Groupwise 7.0
•Lotus Notes 7.0
•Opera 9.0
•Outlook
–2007
–2003
–XP
–Express
•Thunderbird 2.0
|
Windows 2000 Professional
(plus SP 4)
|
Firefox
•2.0
Internet Explorer
•7.0
•6.0 (plus SP 1)
|
IMAP Client
•Eudora 7.0
•Groupwise 7.0
•Lotus Notes 7.0
•Opera 9.0
•Outlook
–2007
–2003
–XP
–Express
•Thunderbird 2.0
|
Mac OS X 10.4 and later3.
|
Firefox
•2.0
Safari
•2.0
|
Cisco Unified Messaging with IBM Lotus Sametime1.
•7.1(1)
•1.2(3)
IMAP Client
•Apple Mail
•Eudora 6.2
•Groupwise 7.0
•Lotus Notes 7.0
•Office Mac Entourage 2004
•Opera 9.0
•Thunderbird 2.0
|
Red Hat Enterprise Linux 4.0
|
Firefox 2.0
|
Cisco Unified Messaging with IBM Lotus Sametime1.
•7.1(1)
•1.2(3)
IMAP Client
•Opera 9.0
•Thunderbird 2.0
|
Footnotes for Table 12—Connection 2.x, and Connection in Cisco Unified CMBE 6.x
1. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.
2. For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
3. Users cannot use a computer microphone to make recordings with the Media Master.
Cisco Unity Connection Version 1.2(1)
Revised June 10, 2010
Connection 1.2(1) supports the version combinations of software installed on user workstations listed in Table 13.
Table 13 Supported Version Combinations of Software on User Workstations for Connection 1.2(1)
Operating System
on User Workstation
|
Internet Browser
on User Workstation
to Access the Cisco PCA
|
IMAP Client
on User Workstation
|
•Windows XP
•Windows 2000 Professional
(plus SP 4)
|
•Firefox 1.5
•Internet Explorer 6.0 (plus SP 1)
|
•Eudora 6.1.2
•Groupwise 7.0
•Lotus Notes 7.01.
•Netscape 6.0
•Opera 8.0
•Outlook
–2003
–XP
–Express
•Thunderbird 1.5
|
Mac OS X 10.4 and later2.
|
•Firefox 1.5
•Safari 2.0
|
•Apple Mail
•Eudora 6.1.2
•Groupwise 7.0
•Netscape 6.0
•Office Mac Entourage 2004
•Opera 8.0
•Thunderbird 1.5
|
Red Hat Enterprise Linux 4.0
|
Firefox 1.5
|
•Netscape 6.0
•Opera 8.0
•Thunderbird 1.5
|
1. Requires Connection 1.2(1) SR2, available at http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240. (Click Unified Communications Applications > Voice Mail and Unified Messaging > Cisco Unity Connection > Cisco Unity Connection Version 1.2 > Unity Connection Software > All Releases > UnityConnection v.1 > 1.2(1) SR2.)
2. Users cannot use a computer microphone to make recordings with the Media Master.
Cisco Unity Connection Version 1.1(1)
Revised June 10, 2010
Connection 1.1(1) supports the version combinations of software installed on user workstations listed in Table 14.
Table 14 Supported Version Combinations of Software on User Workstations for Connection 1.1(1)
Operating System
on User Workstation
|
Internet Browser
on User Workstation
to Access the Cisco PCA
|
IMAP Client
on User Workstation
|
•Windows XP
•Windows 2000 Professional
(plus SP 4)
|
•Firefox 1.0.4
•Internet Explorer 6.0
(plus SP 1)
|
•Eudora 6.1.2
•Netscape 6.0
•Opera 8.0
•Outlook
–2003
–XP
–Express
•Thunderbird
|
Mac OS X 10.4 and later1.
|
•Firefox 1.0.4
•Safari 2.0
|
•Apple Mail
•Eudora 6.1.2
•Netscape 6.0
•Office Mac Entourage 2004
•Opera 8.0
•Thunderbird
|
Red Hat Enterprise Linux 4.0
|
Firefox 1.0.4
|
•Netscape 6.0
•Opera 8.0
•Thunderbird
|
1. Users cannot use a computer microphone to make recordings with the Media Master.
IMAP Solution Support Statement
Cisco supports the server-side portion of the IMAP solution only; Cisco neither provides nor supports IMAP client software. All major IMAP client software release versions must be qualified by Cisco in order to be supported; any minor, maintenance or hot fix releases are automatically supported unless otherwise stated.
Cisco provides all testing, qualification, and configuration documentation of IMAP client software as a courtesy. For IMAP client support, contact the software vendor or the designated IMAP client software support channel for your organization.
For information on configuring IMAP client software, see the "Configuring an Email Account to Access Cisco Unity Connection Voice Messages" chapter of the applicable version of the User Workstation Setup Guide for Cisco Unity Connection at http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html.
Third Party Plug-ins Support with Cisco ViewMail for Microsoft Outlook Statement
Added December 2, 2011
Cisco does not claim any compliance to third party proprietary plug-ins with Cisco ViewMail for Microsoft Outlook. However, Cisco provides support for Cisco plug-ins software with Cisco ViewMail for Microsoft Outlook.
For issues with any third-party products contact the third-party vendor for support.
Internet Browser Support Statement
All major internet browser release versions must be qualified by Cisco in order to be supported. Any minor, maintenance or hot fix releases are automatically supported unless otherwise stated.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
© 2012 Cisco Systems, Inc. All rights reserved.
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