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Release Notes for CiscoWorks Voice Manager 3.2

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Release Notes for CiscoWorks Voice Manager 3.2

New Features

Product Documentation

Related Documentation

Useful Information

Known Problems

Obtaining Documentation and Submitting a Service Request


Release Notes for CiscoWorks Voice Manager 3.2

Revised: April 7, 2010

These release notes are for use with CiscoWorks Voice Manager (CWVM) 3.2 running on Windows or Solaris.

These release notes provide:

•New Features

•Product Documentation

•Related Documentation

•Useful Information

•Known Problems

•Obtaining Documentation and Submitting a Service Request

New Features

The following is a list of new features available in this release:

•CiscoWorks Common Services 3.3 support.

•A single DVD that contains Common Services 3.3 and CWVM 3.2:

–Products for Solaris

–Products for Windows

–Product documentation

•Remote upgrade from CWVM 3.1.

•Support added for the following devices:

–Cisco 2951 Integrated Services Router

–Cisco 2921 Integrated Services Router

–Cisco 2911 Integrated Services Router

–Cisco 2901 Integrated Services Router

–Cisco 3945 Integrated Services Router

–Cisco 3925 Integrated Services Router

•Support for Cisco IOS software version 15.0(1)M for the devices that CWVM supports in these series:

–Cisco 3900 Series Integrated Services Routers

–Cisco 3800 Series Integrated Services Routers

–Cisco 2900 Series Integrated Services Routers

–Cisco 2800 Series Integrated Services Routers

•Support for Cisco IOS software version 15.0(1)M for these devices:

–Cisco AS5400XM Universal Gateway

–Cisco AS5350XM Universal Gateway

•The following devices are no longer supported:

–All models of Cisco 7200 Series Routers

–All models of Cisco AS5800 Series Universal Gateways

–The AS5400 model of Cisco AS5400 Series Universal Gateways

–The AS5300 and AS5350 models of Cisco AS5300 Series Universal Gateways

Note For more information, see Supported Devices Table for CiscoWorks Voice Manager 3.2 at this URL: http://cisco.com/en/US/docs/net_mgmt/ciscoworks_voice_manager/
3.2/device_support/table/CWVM_dst.html

Product Documentation

Note We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.

Table 1 describes the product documentation that is available.

Table 1 Product Documentation 

Document Title
Available Locations

Release Notes for CiscoWorks Voice Manager 3.2

•PDF on the product DVD

•On Cisco.com at this URL:
http://cisco.com/en/US/docs/net_mgmt/ciscoworks_voice_manager/3.2/release/
notes/CWVM_rn.html

Installation Guide for CiscoWorks Voice Manager 3.2

•PDF on the product DVD

•On Cisco.com at this URL:
http://cisco.com/en/US/docs/net_mgmt/ciscoworks_voice_manager/3.2/
installation/guide/vm3ig.html

User Guide for CiscoWorks Voice Manager 3.2

•PDF on the product DVD

•On Cisco.com at this URL:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_voice_manager/3.2/
user/guide/vm32ug.html

Documentation Guide for CiscoWorks Voice Manager 3.2

•Hardcopy in the product package.

•On Cisco.com at this URL:
http://cisco.com/en/US/docs/net_mgmt/ciscoworks_voice_manager/3.2/
doc_guide/cwvm_docg.html

Supported Devices Table for CiscoWorks Voice Manager 3.2

•On Cisco.com at this URL:
http://cisco.com/en/US/docs/net_mgmt/ciscoworks_voice_manager/3.2/
device_support/table/CWVM_dst.html

Context-sensitive online help

•Select an option from the navigation tree, then click Help.

•Click the Help button in the dialog box.


Related Documentation

Note We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.

Table 2 describes the additional documentation that is available.

Table 2 Related Documentation 

Document Title
Location on Cisco.com

Release Notes for CiscoWorks Common Services 3.3

http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_common_services_software/3.3/release/notes/
cs33rel.html

Installing and Getting Started With CiscoWorks LAN Management Solution 3.2

http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/3.2/install/guide1/
lmsigsg.html

Data Migration Guide for CiscoWorks LAN Management Solution 3.2

http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_lan_management_solution/3.2/data_migration/
guide/lms32_dmg.html

User Guide for CiscoWorks Common Services 3.3

On Cisco.com at this URL:
http://www.cisco.com/en/US/docs/net_mgmt/
ciscoworks_common_services_software/3.3/user/guide/
cs_33_ug.html


Useful Information

Table 3 provides information on problems known to exist in CWVM that are the result of problems in Cisco IOS software.

Table 3 Known Cisco IOS Software Problems Impacting CWVM 3.2 

Summary
Explanation

DSP MIB cdspCardStatusTable not populating for PVDM DSP DIMM 64-Channel

CWVM does not provide DSP status for the PVDM3 modules in the Voice Feature card for supported devices in these series:

•Cisco 3900 Series Integrated Services Routers

•Cisco 2900 Series Integrated Services Routers

When PVDM3 modules are present on the Voice Feature card on supported devices in the above series, the CISCO-DSP-MGMT-MIB is not populated for the DSPs. Hence, CWVM does not provide the DSP status information for these DSPs.

For more information, refer to the corresponding Cisco IOS bug: CSCte97843.


Table 4 provides information on problems known to exist in CWVM that are the result of known problems in CiscoWorks Common Services.

Table 4 Known CiscoWorks Common Services Problems Impacting CWVM 3.2 

Summary
Explanation

TLS/OpenSSL security vulnerabilities

An industry-wide vulnerability exists in the Transport Layer Security (TLS) protocol that could impact any Cisco product that uses any version of TLS and SSL. The vulnerability exists in how the protocol handles session renegotiation and exposes users to a potential man-in-the-middle attack. This advisory is posted at http://www.cisco.com/warp/public/707/cisco-sa-20091109-tls.shtml.

Workaround:

1. Go to this URL:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=276698858

2. Download and apply the Common Services 3.3 patch that is appropriate for your operating system:

–Windows—cwcs33-win-CSCtd01597-K9.zip

–Solaris—cwcs33-sol-CSCtd01597-K9.tar

The related bug ID is CSCtd01597.

Redirection error when trying to login to CiscoWorks

After entering credentials into the CiscoWorks Common Service login screen, one of the following happens:

•An error informs you that redirection has failed.

•You might be redirected, but never arrive at the page. Firefox might report: 

The page isn't redirecting properly

The problem occurs when cookies are disabled for the internal SYSTEM user on the CiscoWorks server. One known way to disable cookies for this user is by using the Internet Explorer AdminKIT (IEAK).

Workaround:

1. Ensure that the server is running a supported configuration; see System Requirements in Installation Guide for CiscoWorks Voice Manager.

2. If the problem persists, open regedit.exe, and create or modify the following registry key DWORDs: 

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\ 
Internet Settings\Zones\0\1A10 : DWORD : 0


HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\ 
Internet Settings\Zones\1\1A10 : DWORD : 0

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\ 
Internet Settings\Zones\2\1A10 : DWORD : 1

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\ 
Internet Settings\Zones\3\1A10 : DWORD : 1


HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\ 
Internet Settings\Zones\4\1A10 : DWORD : 3

3. Restart CiscoWorks Daemon Manager.

The related bug ID is CSCtb17186.


Known Problems

Table 5 describes problems known to exist in this release.

Note To obtain more information about known problems, access the Cisco Software Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl. (You will be prompted to log into Cisco.com.)

Table 5 Known Problems in CWVM 3.2 

Bug ID
Summary
Explanation

None

Sometimes an online help topic does not appear correctly.

Symptom:

Online help might not refresh properly in the browser when you use standalone client.

Workaround:

To work around the problem, close the browser window and click Help again.

None

Sometimes CWVM may not detect a device configuration failure.

Description:

For some Cisco IOS commands, errors are not reported in a form that CWVM recognizes. In these cases, CWVM might not detect a failure when a configuration change is attempted on the device. When this happens, CWVM reports that the configuration change is successful, but does not update or change the configuration.

Workaround:

Users should check the job details to verify that the device was properly updated.

None

In some instances, fields available in port configurations may not work properly for certain Cisco IOS releases or platforms.

Examples of fields that could cause problems include the following:

•Ring frequency—The values for this field are platform specific. Only 25 and 50 are valid values for a 3600 device, while only 20 and 30 are valid values for an MC3810 device.

•E&M port type—Values returned from MIB show that Type IV is a valid option. However, this option might not be available on all platforms.

Workaround:

None

CSCsb27529

CWVM3.2-Install summary contains an error message.

Symptom:

On Solaris, the following error message appears in the CWVM3.2-Install summary window: 

ERROR: /opt/CSCOpx/setup/CSCOcvm.info not found. 

ERROR: GetProperty called with undefined package name: 
CSCOcvm.

Condition:

The CWVM3.2-Install summary window contains this error message if a user with an "install" user account is present in the server. This error does not have any impact on CWVM functionality.

Workaround:

1. Remove the "install" user account, then reinstall CWVM.

2. Change the user ID to zero for install user.


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

This document is to be used in conjunction with the documents listed in the "Related Documentation" section.

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