Table Of Contents
What's New in This Release and RME Feature List
Devices (Tab)
Inventory
New Features of Inventory
Inventory Tasks
Device Management
New Features of Device Management
Device Management Tasks
Group Administration
Group Administration Tasks
Config Mgmt (Tab)
Archive Management
New Features of Archive Management
Archive Management Tasks
Config Editor
New Features of Config Editor
Config Editor Tasks
NetConfig
New Features of NetConfig
NetConfig Tasks
Software Mgmt (Tab)
New Features of Software Management
Software Management Tasks
Job Mgmt (Tab)
New Features for Job Management
Job Management Tasks
Reports (Tab)
New Features of Reports
Reports Tasks
Tools (Tab)
Change Audit and Audit Trail
New Features of Change Audit and Audit Trail
Syslog
New Features of Syslog
Syslog Tasks
NetShow
New Features of NetShow
NetShow Tasks
Admin (Tab)
cwcli Framework
RME Device Center
RME 4.0 Process and the Dependency Processes
What's New in This Release and RME Feature List
This section lists all Resource Manager Essentials (RME) applications and the tasks that can be accomplished with each of these applications.
This section also captures all new features that are supported in this release.
The organization of this section is based on the tabs that are available on the Resource Manager Essentials (CiscoWorks > Resource Manager Essentials) page.
•
Devices (Tab)
•Config Mgmt (Tab)
•Software Mgmt (Tab)
•Job Mgmt (Tab)
•Reports (Tab)
•Tools (Tab)
•Admin (Tab)
•cwcli Framework
•RME Device Center
This section also lists the RME processes. See RME 4.0 Process and the Dependency Processes for further details.
You can review the RME 4.x navigation changes as compared to RME 3.x, in the RME 4.0 Installation Guides at this URL:
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cw2000/cw2000e/e_4_x/4_0/install/index.htm
Note View the Permission Report (Common Services > Server > Reports) to check if you have the required privileges to perform this task.
Devices (Tab)
Networks are a mix of heterogeneous and geographically dispersed systems. Tracking of hardware and software assets in such an environment is very critical. Inventory details and Device Management are basic requirements for all network management applications.
From this tab you can launch these RME applications:
•Inventory
•Device Management
•Group Administration
Inventory
Inventory, or the Inventory Collection Service (ICS) and Poller software component of RME, collects inventory data from the network devices and keeps the inventory updated.
If any changes are detected in hardware or software components, the inventory database will be updated and a change audit record will be created to inform the network manager of the change, and to document the event. This helps to ensure that the information displayed in the Inventory reports reflects the current state of network devices.
New Features of Inventory
The Inventory application has the following new features:
•Integration with Device and Credentials Admin (DCA) database.
•All Inventory reports are now schedulable. You can run an immediate report or schedule a report to be run at a specified time.
•You can schedule Inventory Collection and Polling jobs
•Periodic reports: You can schedule periodic jobs—6-hourly, 12-hourly, daily, weekly, or monthly.
•Export of reports as PDF or in CSV format.
•You can now export devices to a device list, from within a report.
•CLI feature is now available for all system reports (excluding graphs).
See Managing Inventory Collection and Polling Using Inventory for more details.
Inventory Tasks
You can perform the following tasks using Inventory:
Table 2-1 Inventory Tasks
Task
|
Launch Point
|
Define filters to customize the data displayed in Inventory change reports.
|
Resource Manager Essentials > Admin > Inventory > Inventory Change Filter
|
Schedule system jobs for:
•Inventory collection
•Inventory polling
|
Resource Manager Essentials > Admin > Inventory > System Job Schedule
|
•View, create, and manage Inventory jobs.
•View the job details of Inventory jobs (by clicking the Job ID hyperlink in the Inventory Job Browser).
|
Resource Manager Essentials > Devices > Inventory > Inventory Jobs
|
View the inventory collection status
|
Resource Manager Essentials > Devices > Inventory > View Inventory Collection Status
|
Create and manage Inventory custom report templates.
|
Resource Manager Essentials > Reports > Custom Report Templates
|
Create and manage these Inventory reports:
•24 Hour Inventory Change Report
•Chassis Slot Details
•Chassis Slot Summary
•Detailed Device Report
•Hardware Report
•Software Report
•MultiService Port Details
•Hardware Summary Graph
•Software Version Graph
•Chassis Summary Graph
|
Resource Manager Essentials > Reports > Report Generator.
Select the Inventory application and then select the report.
|
Device Management
Most RME tasks are performed against a set of devices. Device Management is the starting point for all RME applications.
For RME to work with devices, you must first add devices to Common Services Device and Credential Repository. RME provides a facility to either select devices from Device and Credential Repository and add the selected devices into RME or automatically add devices to RME by enabling the Automatically Manage Devices from Credential Repository setting in the Device Management Setting window.
When devices are added to RME, Inventory (and other applications within RME) proceed to contact the device and collect necessary information to be stored in the database.
New Features of Device Management
The Device Management application has the following new features:
•Import devices from Common Services Device and Credential Repository
You add devices to RME either manually or automatically. Before adding devices to RME you must add devices into Device and Credential Repository using Common Services > Device and Credentials > Device Management.
You add devices in two ways:
–Adding Devices to RME Manually
–Adding Devices to RME Automatically
By default, the Automatically Manage Devices from Credential Repository option in the Device Management Settings window is enabled.
•Device State Management based on device reach ability
The device participation in RME application tasks will no longer be dependent on the device being in the Managed State as in earlier releases of RME. Instead it will depend upon the actual device information required by the application task.
This change will allow RME to better and more flexibly meet requirements for performing tasks on devices that have not yet been deployed on the network.
See Understanding RME Device State Transition for more details.
•Add RME specific device attributes such as retry counts, timeouts, etc., at per device level
You can either set a default device attributes value for all RME devices or set different device attributes value for different RME devices.
The RME device attributes includes Serial Number, SNMP timeout, SNMP retry, Telnet timeout, and RME server ID (NAT ID).
See Editing RME Device Attributes for more details.
Device Management Tasks
You can perform the following tasks using Device Management:
Table 2-2 Device Management Tasks
Task
|
Launch Point
|
Automatically manage devices from Device and Credential database
|
Resource Manager Essentials > Admin > Device Mgmt > Device Management Settings > Automatically Manage Devices from Credential Repository (option)
|
Enable check device credentials while adding devices to RME
|
Resource Manager Essentials > Admin > Device Mgmt > Device Management Settings > Verify Device Credentials While Adding Devices (option)
|
Select the device credentials that needs to be checked while adding devices to RME.
|
Resource Manager Essentials > Admin > Device Mgmt > Device Credential Verification Settings
|
Add devices to RME from Device and Credential Repository.
You can also edit the RME device attributes using either Edit Device Attributes or Export and Import buttons.
|
Resource Manager Essentials > Devices > Device Management > RME Devices > Add Devices button
|
Editing device attributes (to set different device attributes value for different RME devices.)
You can also set the default values for device attributes in the RME Device Attributes window (Resource Manager Essentials > Admin > System Preferences > RME Device Attributes). The values that you enter in this window is applicable to all devices in RME.
|
Resource Manager Essentials > Devices > Device Management > RME Devices > Edit Device Attributes button
|
Export RME devices
|
Resource Manager Essentials > Devices > Device Management > RME Devices > Export button
|
Check the state of the RME devices.
|
Resource Manager Essentials > Devices > Device Management
|
View, export, suspend, resubmit, and delete RME Normal devices. You can also run a Inventory and Configuration Status report using Report button.
|
Resource Manager Essentials > Devices > Device Management > Normal Devices
|
View and delete RME Pending devices.
|
Resource Manager Essentials > Devices > Device Management > Pending Devices
|
Re-submit and delete the RME suspended devices.
|
Resource Manager Essentials > Devices > Device Management > Suspended Devices
|
View, export, suspend, resubmit, and delete RME Pre-deployed devices.
|
Resource Manager Essentials > Devices > Device Management > Pre-Deployed Devices
|
Resolve the Alias devices conflict.
|
Resource Manager Essentials > Devices > Device Management > Alias Devices
|
Resolve Device Conflicts. You can update the Device and Credentials database or delete conflicting devices.
|
Resource Manager Essentials > Devices > Device Management > Conflicting Device Types
|
Check and edit Device Credentials and generating Credential Verification Report.
|
Resource Manager Essentials > Devices > Device Management > Device Credential Verification
|
Group Administration
Grouping devices and working with groups provides convenience to you in selecting required devices. You can define several groups of devices based on a set of criteria and manage the same. Device grouping provides an easy way of selecting the required devices.
Group Administration Tasks
You can perform the following tasks using Group Administration:
Table 2-3 Group Administration Tasks
Task
|
Launch Point
|
Manage RME devices using Device Grouping. You can:
•Create a Group
•Edit a Group
•Delete a Group
•View Group Details
|
Resource Manager Essentials > Devices > Group Administration
|
Config Mgmt (Tab)
The Configuration Management application stores the current, and a user-specified number of previous versions, of the configuration files for all supported Cisco devices maintained in the RME. It tracks changes to configuration files and updates the database if a change is made.
As the network administrator, you need to be able to control and track changes to device configurations to minimize errors and assist in troubleshooting problems. This can be very difficult if several different users are making changes to the device configurations. It can also become very repetitive and time-consuming. Configuration Management can help simplify and automate these tasks.
From this tab you can launch these Configuration Management applications:
•Archive Management
•Config Editor
•NetConfig
Archive Management
The Archive Management application maintains an active archive of the configuration of devices managed by RME. It provides an,
•Ability to fetch, archive, and deploy the device configurations,
•Ability to handle Syslog triggered config fetches, thereby ensuring that the archive is in sync with the device.
•Ability to search and generate reports on the archived data
•Ability to compare and label configurations, compare configurations with a baseline and check for compliance.
New Features of Archive Management
The Archive Management application has the following new features:
•Baseline Template
You can compare the baseline template with the configuration of devices in the archive. You can also generate a non-compliance configuration report and deploy this template on to the devices to make it compliant.
See Baseline Template for more details.
•VLAN configuration is archived independently
VLAN configuration is archived as a separate config type. That is, the running configuration and the vlan configuration files are not archived in pairs.
See Checking Configuration Archival Status for more details.
•Job based Archive Management tasks
All Archive Management tasks on the device, fetch and deploy are job based. You can specify when you want to run the Archive Management jobs. That is, the job can be run immediate, once or periodic. You can configure to send e-mail messages at the beginning and at the end of the job.
•Manual Update of Configuration
You can manually update the configuration archive to check specified devices for changes to the configuration file.
See Scheduling Sync Archive Job for more details.
•Enhanced Search Archive
You can search the archive for configuration containing text patterns for selected devices. You can specify ten different combinations of patterns/strings as part of search criteria.
See Using Search Archive for more details.
•Graphical view of configuration versions
You can view all configuration versions of the selected devices in the form of a graphical display. You can also perform a configuration quick deploy for a selected device.
See Using the Configuration Version Tree
•Support for new protocols—SCP, HTTPS.
See Configuring Transport Protocols for more details.
•Check the configuration archival status using the Device Center
See RME Device Center for more details.
Archive Management Tasks
You can perform the following tasks using Archive Management:
Table 2-4 Configuration Management
Task
|
Launch Point
|
Set the transport protocol order for Archive Mgmt, NetConfig, and Config Editor jobs.
|
Resource Manager Essentials > Admin > Config Mgmt.
|
Enable the job password policy for Archive Mgmt, NetConfig, Config Editor, and cwconfig. Also, you can configure the default failure job policies.
|
Resource Manager Essentials > Admin > Config Mgmt > Config Job Policies.
|
Move the directory for archiving the RME device configuration and enable and disable the usage of Shadow directory.
|
Resource Manager Essentials > Admin > Config Mgmt > Archive Mgmt
|
Purge configuration files from the archive.
|
Resource Manager Essentials > Admin > Config Mgmt > Archive Mgmt > Purge Settings
|
Check the status of the latest attempt to archive the device configuration.
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt.
|
Schedule a job to update the configuration for selected group of devices. The job can be immediate or a periodic job.
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Sync Archive
|
Generate a Out-of-Sync report for the group of devices whose running configurations differ from their startup configurations.
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Out-of-Sync Summary
|
View all the available configuration versions in the archive for the selected devices.
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Version Tree
|
View the startup, running, or most recently archived configurations, as well as the differences among those configurations.
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Version Summary
|
Search a configuration in the archive by selecting devices and specifying a pattern on which the search has to be performed.
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Search Archive
|
Create a Custom Query. You can also:
•Run a Custom Query
•Edit a Custom Query
•Delete the Custom Queries
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Search Archive > Custom Queries
|
Compare two device configuration files from version to version or from device to device.
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Compare Configs
|
Browse the Archive Management jobs that are registered on the system. You can also:
•Retry a Config Job
•Stop a Config Job
•Delete the Config Jobs
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Archive Mgmt Jobs
|
Create the Label configuration. You can also:
•View a Label configuration
•Edit a Label configuration
•Delete the Label configurations
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Label Configs
|
Create the Baseline template. You can also:
•View a Baseline template
•Edit a Baseline template
•Delete a Baseline template
•Import a Baseline template
•Export a Baseline template
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Baseline Templates
|
Generate a non-compliance configuration report. You can also:
•Download this template on to the devices to make it compliant.
•Delete the Compliance jobs
|
Resource Manager Essentials > Config Mgmt > Archive Mgmt > Baseline Templates > Compliance
|
Config Editor
The Config Editor application gives you easy access to configuration files. Config Editor allows a network administrator with the appropriate security privileges to edit a configuration file.
New Features of Config Editor
The Config Editor application has the following new features:
•Multiple user editing of configuration files simultaneously.
•Baseline configuration creation using baseline templates.
•External configuration files editing.
•Interface to syntax checker.
•Masking credentials.
•Enable password option in job based password.
See Editing and Deploying Configurations Using Config Editor for more details.
Config Editor Tasks
You can perform the following tasks using Config Editor:
Table 2-5 Config Editor Tasks
Task
|
Launch Point
|
Set or change your Config Editor preferences.
|
Select RME > Admin > Config Mgmt > Config Editor
|
View the list of previously opened files in private or public work area.
|
Select RME > Config Mgmt > Config Editor > Private Configs
Or
Select RME > Config Mgmt > Config Editor > User Archive
|
Open a configuration file for editing in four ways:
•Device and Version
•Pattern Search
•Baseline
•External Location
|
Select RME > Config Mgmt > Config Editor > Config Files
|
View the status of all pending, running, and completed jobs. You can also create a new job or edit, copy, stop and delete a job that you have opened.
|
Select RME > Config Mgmt > Config Editor > Config Editor Jobs.
|
NetConfig
NetConfig enables you to make configuration changes to the network devices, whose configurations are archived in the Configuration Archive. It provides easy access to the configuration files for all RME supported devices.
New Features of NetConfig
The NetConfig application has the following new features:
•Parameterized User-defined templates: These allow configuration commands in the User Defined Templates to contain user-defined variables. Values for the variables can be given in a text file during the job creation time.
•Periodic Netconfig jobs: Netconfig jobs can be scheduled with periodicity of Daily, Weekly, Monthly and Last Day Of Month. Each instance of periodic schedule is maintained and can be accessed from the job browser.
•Cisco MetaData Framework (MDF) support for User-defined Templates: User-defined templates can be created with more granularity by mapping them to one or more device types represented through MDF. Thus a job can now include different categories of devices.
•Additional protocol support for Configuration Deploy jobs: Netconfig jobs can use any of the protocol supported by Config Management for deploying configuration change jobs.
•You can import, or export of user-defined tasks.
•The cwcli netconfig CLI supports user-defined tasks.
See Making and Deploying Configuration Changes Using NetConfig for more details.
NetConfig Tasks
You can perform the following tasks using NetConfig:
Table 2-6 NetConfig Tasks
Task
|
Launch Point
|
•View and create NetConfig jobs using the NetConfig Job Browser.
•View Job details (by clicking the Job ID hyperlink in the NetConfig Job Browser).
•You can also:
–Edit jobs
–Copy jobs
–Retry jobs
–Stop jobs
–Delete jobs
|
Resource Manager Essentials > Config Mgmt > NetConfig
or
Resource Manager Essentials > Config Mgmt > NetConfig > NetConfig Jobs
|
Create and manage user-defined tasks.
|
Resource Manager Essentials > Config Mgmt > NetConfig > User-defined Tasks
|
Assign user-defined tasks to valid CiscoWorks users.
|
Resource Manager Essentials > Config Mgmt > NetConfig > Assigning Tasks
|
Software Mgmt (Tab)
The Software Management application automates the steps associated with upgrade planning, scheduling, downloading software images, and monitoring your network.
The Software Management application provides tools making it easier to store backup copies of all Cisco software images running on network devices. It also helps you to store any additional software images that you may wish to maintain, and to plan and execute software image upgrades to multiple devices on the network at the same time.
It gives you flexibility in upgrading devices with software images. You can either select a set of devices and perform an image upgrade, or select a software image and select a set of devices on which to perform the upgrade. You can even select one of your devices as a remote stage to temporarily store a software image.
It can analyze devices against software image requirements to determine device compatibility and make recommendations before performing a software upgrade.
The Software Management application can also download and list applicable images from Cisco.com, while recommending an image for the device upgrade. You should select the Cisco.com filters in Administration preferences (Resource Manager Essentials > Admin > Software Mgmt > View/Edit Preferences), to avail this benefit.
New Features of Software Management
The Software Management application has the following new features:
•Concurrent Image download
You have the provision for scheduling parallel device upgrades in single distribution job.
See Software Distribution for more details.
•Distribute by device in Expert mode
Distribute by device (advanced) workflow provides a quick job creation wizard for advanced Network Management users.
See Distributing by Devices [Advanced] for more details.
•Add image from URL
You can download images from a remote HTTP server by providing the URL.
See Adding Images to the Software Repository From a URL for more details.
•Support for new protocols—SCP, HTTP.
See Viewing/Editing Preferences for more details.
Software Management Tasks
You can perform the following tasks using Software Management:
Table 2-7 Software Management Tasks
Task
|
Launch Point
|
You can specify information such as, the directory where images are stored, the pathname of the user-supplied script to run before and after each device software upgrade.
You can enable and define the protocol order for Software Management tasks. You can also enable the Job Based Password option for Software Management tasks.
You can specify if the images on Cisco.com should also be included during image recommendation of the device, and also specify the Cisco.com filters so that only those images that match the filter criteria are selected.
|
Resource Manager Essentials > Admin > Software Mgmt > View/Edit Preferences
|
Upgrade Software Management knowledge base.
|
Resource Manager Essentials > Admin > Software Mgmt > Update Upgrade Information
|
Add and delete software images into the software image library using:
•Cisco.com
•Device
•File System
•URL
•Network
You can also update the status of the images using the Update Status button.
|
Resource Manager Essentials > Software Mgmt > Software Repository
|
Schedule and generate Synchronization report to find any images running on Software Management-supported devices not in the software image library.
|
Resource Manager Essentials > Software Mgmt > Software Repository > Software Repository Synchronization
|
Determine the impact and prerequisites for a new software deployment using images that reside in Cisco.com and in software image library.
|
Resource Manager Essentials > Software Mgmt > Software Distribution > Upgrade Analysis
|
Distribute the software images using:
•By devices [Basic]
•By devices [Advanced]
•By image
•Use remote staging
|
Resource Manager Essentials > Software Mgmt > Software Distribution
|
Verify your Software Management job status. You can also:
•Edit a scheduled Software Management job
•Retry a failed Software Management job
•Undo a successful Software Management job
•Stop a running Software Management job
•Delete a Software Management job
|
Resource Manager Essentials > Software Mgmt > Software Mgmt Jobs
|
Job Mgmt (Tab)
RME applications, such as NetConfig, Config Editor, Archive Management and Software Management, allow you to schedule jobs to perform their tasks.The Job Approval feature of RME allows you to mandate that one of a group of users designated as job approvers approves each job before it can run.
New Features for Job Management
The Job Management application has the following new features:
•Separate approval policies for each application
•Instead of assigning approver-list during each job creation flow, now it can be assigned once for each application.
•Approver has the option to change the schedule of a job before approving
Job Management Tasks
You can perform the following tasks using Job Management and Job Approval:
Table 2-8 Job Management and Job Approval Tasks
Task
|
Launch Point
|
Specify and maintain information about users with approver roles.
|
Resource Manager Essentials > Admin > Approval > Approver Details
|
Create one or more job approvers list.
|
Resource Manager Essentials > Admin > Approval > Create/Edit Approver Lists.
|
Assign approver lists.
|
Resource Manager Essentials > Admin > Approval > Assign Approver Lists
|
Enable job approval policy for the following applications:
•NetConfig
•Config Editor
•Archive Mgmt
•Image Mgmt
You can enable job approval policy for all of these by selecting the All option.
|
Resource Manager Essentials > Admin > Approval > Approval Policies
|
View jobs for various applications, using the Job Management browser. For example, Inventory, Syslog, Archive Management, etc.
|
Resource Manager Essentials > Job Mgmt > RME Jobs
|
View and approve jobs that are awaiting approval.
|
Resource Manager Essentials > Job Mgmt > Job Approval
|
Reports (Tab)
The Reports application provides a new centralized launch point for all report operations, across RME applications. See New Features of Reports.
New Features of Reports
The Reports application has the following new features:
•You can schedule all reports (except Inventory graphs and Audit Trail report.)
•You can perform reporting tasks such as:
–Generating reports
–Managing reports jobs and archived reports
–Creating custom report templates
•You can purge report jobs and archives purging to manage disk space.
See Generating Reports for more details.
Reports Tasks
You can perform the following tasks using Reports:
Table 2-9 Reports Tasks
Task
|
Launch Point
|
View and managing report jobs, using the reports job browser.
|
Resource Manager Essentials > Reports > Report Jobs
|
Create, modify or delete custom templates for these applications:
•Inventory
•Syslog
|
Resource Manager Essentials > Reports > Custom Report Templates
|
Create and manage reports for these applications:
•Audit Trail
•Bug Toolkit
•Change Audit
•Inventory
•Syslog
•Contract Connection
|
Resource Manager Essentials > Reports > Report Generator.
Select the required application and then select the report.
|
View and delete archived reports.
|
Resource Manager Essentials > Reports > Report Archives.
|
Set the purge policy for reports.
|
Resource Manager Essentials > Admin > System Preferences > Job Purge
|
You can perform the following tasks using Bug Toolkit:
Table 2-10 Bug Toolkit Tasks
Task
|
Launch Point
|
Generate a report to view a summary of the software image bugs for a group of devices.
|
Resource Manager Essentials > Reports > Report Generator
Select the Bug Toolkit application and then select the Bug Summary Report.
|
Search for known bugs that could affect the devices on your network.
|
Resource Manager Essentials > Reports > Report Generator
Select the Bug Toolkit application and then select the Locate Device Report
|
Tools (Tab)
From, this tab you can launch the following applications:
•Change Audit (Including Audit Trail)
•Syslog
•NetShow
•SmartCase
Change Audit (Including Audit Trail)
The Change Audit application lets you track and report network changes. It provides the capability for other RME applications to log change information to a central repository called the Change Audit log.
The Audit Trail application tracks and reports changes that the RME administrator makes on the RME server. You can generate Audit Trail reports using the Reports tab.
See Change Audit and Audit Trail for more details.
Syslog
The Syslog Analysis application lets you centrally log and track system error messages from Cisco devices. Use logged error message data to analyze router and network performance.
Before you can use Syslog Analysis, you must configure your devices to forward messages either to the RME server directly or to a system on which you have installed a Syslog Analyzer Collector (SAC). The collector filters and forwards the messages to the RME server.
See Syslog for more details.
NetShow
The NetShow application enables you to define show commands within Command Sets and run these commands.
You can:
•Create or edit NetShow jobs, using the NetShow job browser. You can also copy, retry, stop, or delete jobs.
•Run a job immediately or schedule it to run at a specified time, once, or periodically.
•Create, edit, or delete user-defined Command Sets.You can also view the details of existing Command Sets.
•Access the stored output that is created from a NetShow job, using the Output Archive.
•Assign one or more Command Sets and Custom Command Execution privilege to one or more users.
See NetShow for more details.
SmartCase
Using SmartCase, you can open/query or update a case on Cisco.com.
To open/query or update a case on Cisco.com, go to Resource Manager Essentials > Tools > SmartCase.
Change Audit and Audit Trail
Change Audit tracks all changes discovered by the Inventory Manager, Software Manager, and Configuration Manager. Every time one of these applications detects a change, it sends a change record to the Change Audit Service, with details of who, when, and what type of change occurred.
Inventory changes include any changes to device information stored in the Inventory database, such as chassis, interfaces, and system information. Software Management changes include upgrades to new software image versions. Configuration Management changes include all changes made to configuration files on devices.
This includes changes made outside of RME tasks, detected by the Configuration Archive process, as well as changes made using RME functionality—NetConfig or Config Editor.
New Features of Change Audit and Audit Trail
The Change Audit application has the following new features:
•Audit Trail
The Audit Trail application tracks and reports changes that the RME administrator makes on the RME server.
See Tracking RME Server Changes Using Audit Trail for more details.
•Export Change Audit record in XML format
You can export the Change Audit record in XML format using the
cwcli export changeaudit command.
See Overview: cwcli export Command for more details.
•Change Audit reports
You can schedule to run Change Audit reports periodically.
See Using Change Audit Reports for more details.
You can perform the following tasks using Change Audit and Audit Trail:
Table 2-11 Change Audit and Audit Trail Tasks
Task
|
Launch Point
|
Schedule a daily, weekly, or monthly purge job for the Change Audit and Audit trail data.
|
Resource Manager Essentials > Admin > Change Audit > Set Purge Policy
|
Schedule a Forced Purge. This purges the Change Audit and Audit trail data immediately or only once.
|
Resource Manager Essentials > Admin > Change Audit > Force Purge
|
Define automated actions on creation of change audit record. You can also:
•Creating an Automated Action
•Editing an Automated Action
•Enabling and Disabling an Automated Action
•Exporting and Importing an Automated Action
•Deleting an Automated Action
|
Resource Manager Essentials > Tools > Change Audit > Automated Action
|
Define an exception period. You can also:
•Creating an Exception Period
•Editing an Exception Period
•Enabling and Disabling an Exception Period
•Deleting an Exception Period
|
Resource Manager Essentials > Tools > Change Audit > Exception Period Definition
|
Generate Exception Period Report, 24 Hour Report and Standard Report.
|
Resource Manager Essentials > Reports > Report Generator.
Select the Change Audit application and then select the report.
|
Generate Standard Audit Trail report
|
Resource Manager Essentials > Reports > Report Generator.
Select the Audit Trail application and then select the report.
|
Syslog
New Features of Syslog
The Syslog application has the following new features:
•Many Collectors and many Analyzers: Syslog processing load can be better balanced by subscribing any number of Syslog Servers to any number of Syslog Collectors.
•Easy Timezone support: Syslog Analyzer supports any timezone, by enabling you to edit the configuration file.
•Drop/Keep filtering: Filtering can be to keep or to drop syslogs. Filtering now has the capability to consider interfaces also.
•Syslog reports can be scheduled.
•Automated Actions now provide a template for e-mail.
•Import/Export of Automated Actions and Message Filters is possible.
•Force Purge capability is available.
See Enabling and Tracking Syslogs Using Syslog Analyzer and Collector for more details.
Syslog Tasks
You can perform the following tasks using Syslog Analyzer and Collector:
Table 2-12 Syslog Analyzer and Collector Tasks
Task
|
Launch Point
|
Backup Syslog messages to a CSV (Comma Separated Values) file.
|
Resource Manager Essentials > Admin > Syslog > Set Backup Policy
|
Specify a default policy for the periodic purging of Syslog messages.
|
Resource Manager Essentials > Admin > Syslog > Set Purge Policy
|
Perform a forced purge of Syslog messages.
|
Resource Manager Essentials > Admin > Syslog > Force Purge
|
•View the status of the Common Syslog Collector (to determine if the Collector is reachable or not, etc.)
•Subscribe/Unsubscribe to a Common Syslog Collector.
|
Resource Manager Essentials >
Tools > Syslog > Syslog Collector Status
|
•Create automated actions to be executed automatically whenever Syslog Analyzer receives a specific message type.
•You can also,
–Editing an Automated Action
–Enabling and Disabling an Automated Action
–Exporting and Importing an Automated Action
–Deleting an Automated Action
|
Resource Manager Essentials >
Tools > Syslog > Automated Actions
|
•Create filters to exclude certain types of Syslog messages from Syslog Analyzer.
•Manage filters.
|
Resource Manager Essentials >
Tools > Syslog > Message Filters
|
Create and manage Syslog custom templates.
|
Resource Manager Essentials > Reports > Custom Report Templates
|
Create and manage these Syslog reports:
•24 Hour Report
•Custom Summary Report
•Severity Level Summary report
•Standard Report
•Unexpected Device Report
|
Resource Manager Essentials > Reports > Report Generator.
Select the Syslog application and then select the report.
|
NetShow
New Features of NetShow
The NetShow application has the following new features:
•Improved UI, performance, and usability
•Improved Back-end performance and scalability
•Support for standard and non-standard Cisco devices
•Simplified new device support
•No device limit: There is no device limitation in NetShow.
•Integration with Output Interpreter tool:
This is a tool that is accessible from Cisco.com. NetShow makes use of the services of this tool to present the interpreted output in an easy to read format.
It highlights any problem areas in the configuration and this allows users to identify problems in the network..
•Maker Checker:
This option in NetShow allows you to ensure that someone approves the NetShow job before it is run. You need to enable this option for Netshow in RME Admin section if you need approval for a job.
NetShow Tasks
You can perform the following tasks using NetShow:
Table 2-13 NetShow Tasks
Tasks
|
Launch Points
|
Create or edit NetShow jobs, using the NetShow job browser. You can also copy, retry, stop, or delete jobs.
You can run a job immediately or schedule it to run at a specified time, once, or periodically.
|
Resource Manager Essentials> Tools> NetShow> NetShow Jobs
|
Access the stored output that is created from a NetShow job using Output Archive.
|
Resource Manager Essentials> Tools> NetShow> Output Archive
|
Create, edit, or delete user-defined Command Sets.You can also view the details of existing Command Sets.
|
Resource Manager Essentials> Tools> NetShow> Command Sets
|
Assign Command Sets to users. You can assign one or more Command Sets and Custom Command Execution privilege to one or more users.
|
Resource Manager Essentials> Tools> NetShow> Assigning Command Sets
|
Admin (Tab)
From this tab, you can perform all RME application administrative tasks such as,
•Set up the backup and purge policies for RME applications.
•Schedule the inventory collection and polling of the devices
•Define job approval policies,
•Define the upgrade preference for the software image management,
•Set up the Configuration Management job policies, etc.
In addition to the RME application's administrative tasks you can perform the following tasks:
Table 2-14 Admin Tasks
Task
|
Launch Point
|
Specify log level settings for all RME applications, or individually.
|
Resource Manager Essentials > Admin > System Preferences > Loglevel Settings
|
Schedule, enable or disable purge jobs for RME jobs.
|
Resource Manager Essentials > Admin > System Preferences > Job Purge
|
Set the default values for device attributes. These values are applicable to all devices in RME.
|
Resource Manager Essentials > Admin > System Preferences > RME Device Attributes
|
cwcli Framework
cwcli Framework is a new command-line interface through which application related functionality is provided.
The framework takes care of the following activities for the applications:
•Parsing the command line for the applications.
•Easy logging and messaging capabilities.
•Authentication and authorization for individual applications.
•Remote access support.
Additional Information
The cwcli tool has the following new features:
In cwcli config:
•Job Based commands—All the commands that involve communication with the devices are job-based.
The commands are put, get, import, write2run, write2start, run2start, start2run, compareanddeploy, directbselinedeploy, reload, and deploycomplianceresults. The command comparewithbaseline is an exception, as it does not contact the device.
•Remote Access Support: All the cwcli commands can be executed in a remote machine on which RME is not installed, by invoking the RME cwcli servlet.
•Enhanced Baseline support: The following baseline related commands are added newly
–comparewithbaseline—To compare the given baseline template with the latest running configuration.
–deploycomplianceresults—To download the non-compliant commands found out by executing the comparewithbaseline command and there by ensuring the compliance with the baseline template.
–createdeployparamfile—To create the parameter file for a baseline template containing the parameters. You can later supply values for the parameters in the file created.
–directbaselinedeploy—To deploy a baseline template directly to a device without any comparison.
–compareanddeploy—To deploy a baseline template to a device after comparing it with the latest running configuration.
The baseline template used should not have any parameters.
In cwcli export:
•Change Audit data export is now available:
Usage: cwcli export changeaudit arguments
Arguments are:
{-u username -p password -device devicenames}
[-f filename]
[-from mm/dd/yyyy] eg: 05/01/2004
[-to mm/dd/yyyy] eg: 05/06/2004
[-app comma separated list of applications]
[-cat comma separated list of categories]
Arguments in {} are mandatory, arguments in [] are optional
Note Write in quotes the arguments values which contain space. For example: -app Software Management,ICServer should be written as: -app "Software Management",ICServer.
cwcli Framework commands
The following the five main commands of cwcli Framework
See Using cwcli Commands for more details.
RME Device Center
Device Center provides a device-centric view for CiscoWorks applications. Device Center is a one-stop place where you can see a quick snapshot summary for a selected device. You can also access various tools, generate reports and perform tasks on the device. You can use Device Center to troubleshoot the device.
From CiscoWorks homepage, select Device Troubleshooting > Device Center to launch Device Center.
You can perform the following RME tasks using Device Center:
•Summary Pane
•Tools
•Reports
•Management Tasks
Summary Pane
•24-hour Change Audit Summary
Displays the changes made in the past 24 hours from the data stored in the Change Audit log.
Click on the number to launch the Change Audit Standard Report.
See Generating 24 Hours and Standard Change Audit Reports for further details.
•Inventory Last Collected Time
Viewing the latest inventory collection status. You can check the time at which inventory was last collected.
If there is no inventory collection, then a message appears, No inventory collected yet.
•Configuration Last Archived Time
Viewing the latest configuration archived details using the Details link in the Summary (Configuration Last Archived Time) pane
You can check the time at which configuration was last archived. On clicking the Details link, you can view the differences between the two latest archived running configuration version.
The Details link appears only if there are two versions of archived running configurations.
If the configuration is not archived, then a message appears, No configuration archived yet.
See Understanding the Config Diff Viewer Window for further details.
•24-hour Syslog Message Summary
Displays the number of Syslog messages based on the severity that are logged in the past 24 hours.
–Emergencies—Severity level 0
–Alerts—Severity level 1
–Critical—Severity level 2
–Errors—Severity level 3
–Warnings—Severity level 4
–Notifications—Severity level 5
–Informational—Severity level 6
Click on the number to launch the Syslog severity report.
See Generating a Standard Report for further details.
Tools
•Edit Device Credentials
You can edit the device credentials in the Device and Credential Repository.
See Common Services Online help for further information.
Reports
•Change Audit Report
You can generate a Change Audit Standard Report for the device. The Change Audit Standard Report displays all changes that have been logged for the device.
See Generating 24 Hours and Standard Change Audit Reports for further information.
•Credential Verification Report
You can generate a Credential Verification Report for the device.
If there are no credentials to verify a message appears, None of the devices have credential verification data. Click on the Check Device Credential link under Management Tasks and then click on Credential Verification Report link under Reports.
If you had a run a verification report earlier for this device, then this report is displayed.
See Using Device Credential Verification Window for further details.
•Detailed Device Report
You can generate a device inventory Detailed Device Report.
See Generating a Detailed Device Report.
•Syslog Messages Report
You can generate a Syslog Analyzer Standard Report for the device. The Syslog Analyzer Standard Report displays all Syslog messages that have been logged for the device.
See Generating a Standard Report for further details.
Management Tasks
•Add Images to Software Repository
You can add software images from the device to the software repository. You can create an immediate image import from device job for the selected device.
You can check the status of your Image Import (from Device) job by selecting Resource Manager Essentials > Software Mgmt > Software Mgmt Jobs.
See Adding Images to the Software Repository From Devices for further details.
•Analyze using Cisco.com Image
You can determine the impact to and prerequisites for a new software deployment using images that reside in Cisco.com.
You must enter the Cisco.com credentials in the CCO User Account Setup dialog box (Common Services > Server > Security > Cisco.com Connection Management > Cisco.com User Account Setup).
See Planning an Upgrade From Cisco.com for further details.
•Analyze using Repository Image
You can determine the impact to and prerequisites for a new software deployment using images that reside in Software Repository.
See Planning an Upgrade From Repository for further details.
•Check Device Credential
You have to use this link to trigger the verification process for device credential.
After performing this task, you should click Credential Verification Report to view the check device credential result.
See Using Device Credential Verification Window for further details.
•Distribute Images
You can perform a device-centric image distribution. You can create an immediate job to distribute the image.
You can check the status of your Image Distribution job by selecting Resource Manager Essentials > Software Mgmt > Software Mgmt Jobs.
See Distributing by Devices [Basic] for further details.
•Edit Config
You can edit the device configuration using Config Editor.
See Working With the Configuration Editor for further details.
•Sync Archive
You can update the archive. You can create an immediate job to update the configuration archive for the selected device.
You can check the status of your Sync Archive job by selecting Resource Manager Essentials > Config Mgmt > Archive Mgmt > Archive Mgmt Jobs.
See Scheduling Sync Archive Job for further details.
•Update Inventory
You can update the device inventory. You can create an immediate job to collect the Inventory for the selected device.
You can check the status of the Inventory Collection job by selecting Resource Manager Essentials > Devices > Inventory > Inventory Jobs.
See Collecting and Updating Inventory Data for further details.
•View Config
You can view the device configuration. You can create an immediate job to deploy the version of configuration being viewed on the device.
See Understanding the Config Viewer Window for further details.
•View Pending Jobs
You can view the pending jobs that are scheduled on the device.
You cannot view the system-defined jobs, such as Default config polling job, Default config collection job, etc.
RME 4.0 Process and the Dependency Processes
The following table lists the Common Services and RME processes and their dependency processes.
If you are stop or restart any of the Common Services or RME processes you must stop and restart their dependency processes. You stop and restart the process using (Common Services > Admin > Process).
Table 2-15 RME 4.0 Process and the Dependency Processes
Process Name
|
Dependency (Sequential)
|
Description
|
RMEDbEngine
|
None
|
System service: the database engine for RME applications.
|
RMEDbMonitor
|
RMEDbEngine
|
System service that monitors the accessibility of the RME database engine, which helps to ensure that the system is not started until the database engine is ready.
|
RMECSTMServer
|
None.
|
RMECSTMServer publishes a dummy Common Services Transport Mechanism (CSTM) service name to synchronize publishing of service names with CSTM. All other RME services that publish service names with CSTM are made dependant on this service either directly or indirectly.
|
ConfigMgmtServer
|
RMEDbMonitor
|
Configuration Management service performs the following tasks,
•Collects the configuration for the RME managed devices on request from jobs/User Interface.
•Archives new version if a change exists between fetched configuration and latest configuration in archive.
•Parses the configuration based on configlet rules and generates differences between the configurations.
•Logs change record for every new version of archived running configuration.
•Detects config changes on the device and triggers configuration collection
|
NCTemplateMgr
|
RMEDbMonitor
|
This service is used to cache the device and NetConfig template mapping information.
|
NetShowMgr
|
RMEDbMonitor, RMECSTMServer, EssentialsDM
|
Populates the database with system-defined command sets and commands by retaining them from device packages.
|
RMEOGSServer
|
1. CmfDbMonitor
2. ESS
3. RMEDbMonitor
|
RME group administration service. This is used for managing RME device groups. It is also used for RME device selector.
|
SyslogCollector
|
ESS
|
Filters and sends the syslog objects to various SyslogAnalyzer service subscribed to it.
|
EssentialsDM
|
1. ESS
2. DCRServer
3. RMEDbMonitor
|
After adding devices to RME, this service triggers for Inventory and Configuration collection.
|
CTMJrmServer
|
1. RMEDbMonitor
2. jrm
3. Tomcat
|
This service is a proxy to JRM service. This is used by RME application to connect to JRM service. It hides all the direct interaction with JRM.
|
ChangeAudit
|
1. RMEDbMonitor
2. CTMJrmServer
3. jrm
|
Change Audit program that provides back-end database services for applications that want to log network changes and for Change Audit reports and Automated actions
|
ICServer
|
1. ESS
2. CTMJrmServer
|
This is a service that collects and stores Inventory information from the device using SNMP.
It also detects changes that occurred between the last time Inventory was collected for a device, and the current Inventory collection.
|
SyslogAnalyzer
|
1. ESS
2. RMEDbMonitor
3. CTMJrmServer
4. jrm
|
It takes the filter definition from the user and sends it to the various Syslog Collectors it is subscribed to.
Receives the syslogs from the Syslog collector and inserts into database and also takes automated actions from the user.
|
