User Guide for CiscoWorks QoS Policy Manager 4.1
Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

Numerics

1P2Q2T (1 priority 2 queues 2 thresholds) 2-13

ASIC group implications B-66, B-67, B-68, B-69, B-70, B-71, B-72

CLI command reference for Catalyst 6000 F-15

CLI command reference for Catalyst with Supervisor IOS F-20

1P2Q2T/2Q2T Mapping dialog box (QoS Properties wizard) B-77

1P2Q2T/2Q2T page (QoS Properties wizard) B-76

2Q1T (2 queues 1 threshold) 2-14

CLI command reference for Catalyst 2980, 4000 F-15

2Q2T (2 queues 2 thresholds) 2-13

ASIC group implications B-66, B-67, B-68, B-69, B-70, B-71, B-72

CLI command reference for Catalyst 6000 F-15

CLI command reference for Catalyst with Supervisor IOS F-20

4Q1T (4 queues 1 threshold) 2-14

CLI command reference for Catalyst with Supervisor IOS F-21

4Q1T (4 queues 1 threshold) Shape 2-14

CLI command reference for Catalyst with Supervisor IOS F-21

4Q1T Shape DSCP Mappings dialog box (QoS Properties wizard) B-79

4Q1T Shape DSCP Mappings page (QoS Properties wizard) B-79

4Q2T (4 queues 2 thresholds) 2-15

CLI command reference for Catalyst with Supervisor IOS F-21

4Q2T CoS Mappings page (QoS Properties wizard) B-77

4Q2T DSCP Mappings dialog box (QoS Properties wizard) B-78

4Q2T DSCP Mappings page (QoS Properties wizard) B-78

A

access control policies 2-18

CLI command reference F-13

enabling A-5

access control rules

See also traffic rules 8-19

ACL ranges for QPM policies A-5

ACS (Access Control Server)

device groups (definition) 1-10

device groups, working with 4-19

interaction with QPM 1-10

synchronizing user permissions 4-21

user permissions for QPM 3-13

ACS integration 4-24

active device group, setting 4-21

See also device groups 4-21

Active Jobs page C-14

viewing the deployment status 9-8

Add Assignment dialog box B-56

administration features 11-1

Administration tab UI reference E-1

See also Audit option (Administration tab UI reference) E-1

See also SNMP option (Administration tab UI reference) E-4

See also User Permissions Report option (Administration tab UI reference) E-5

aggregate policing, See policing 2-5

aliases 6-1

defining application 6-2

defining IP 6-2

deleting 6-4

modifying 6-3

working with 6-1

analysis, See QoS analysis 10-1

Application Alias dialog box B-3

application aliases 6-2

defining in policy filter 6-15, 8-23

deleting 6-4

filtering by 6-15, 8-22

modifying 6-3

Application dialog box B-16, B-95

applications

defining aliases for 6-2

filtering by 6-15, 8-22

Applications Aliases page B-3

ASIC group, implications for 1P2Q2T/2Q2T queuing B-66, B-67, B-68, B-69, B-70, B-71, B-72

Assigned Network Elements page B-54

assignments, See network element assignments 8-11

Assignment Summary page (IP Telephony wizard) B-118

ATM

configuring QoS for ATM to Frame Relay 7-20

configuring QoS for AVVID 7-19

Attached Policies page B-5

audience for this document 1-xxi

Audit Calendar dialog box E-4

audit logs 11-1

deleting 11-2

viewing 11-1

Audit option (Administration tab UI reference) E-1

Audit Calendar dialog box E-4

Audit Trail General Logs page E-3

Audit Trail Library Components page E-3

Audit Trail Policies page E-1

Audit Trail Policy Group Actions page E-2

Audit Trail General Logs page E-3

Audit Trail Library Components page E-3

Audit Trail Policies page E-1

Audit Trail Policy Group Actions page E-2

AutoQoS Wizard

End page B-145

Introduction page B-137

Select Devices page B-137

Select Interfaces for AutoQos Discovery page B-139

Select Interfaces for AutoQoS page B-143

Select Interfaces for AutoQoS VOIP page B-141

auxiliary VLAN, configuring for IP telephony 7-12

B

backups, of QPM database

troubleshooting problems 14-16

backup showRun configuration commands 9-6

CLI Preview job 9-20

Job Details report 9-14

viewing prior to deployment 9-6

baseline QoS analysis, performing 10-4

See also QoS analysis 10-4

baseline traffic profile, See also QoS analysis 1-3

Bc (committed burst) 2-6

Be (excess burst size) 2-5

BECN (backwards explicit congestion notification) 2-6

blind login 14-5

enabling A-5

branch office in IP telephony network 7-1

configuring the access switch in 7-14

C

CallManager and Gateway QoS configuration 7-11

See also IP telephony QoS configuration 7-11

campus domain in IP telephony network 7-1

network model 7-2

Capabilities Report page (Policy Definition wizard) B-63

CAR (committed access rate) policing 2-5

average rate 2-5

burst size 2-5

CLI command reference F-13

excess burst size (Be) 2-5

card type, troubleshooting 14-7

cautions

significance of 1-xxi

CBWFQ (class-based weighted fair queuing), See class-based QoS queuing 2-7

CDP (Cisco Discovery Protocol) A-6

CEF (Cisco Express Forwarding) 6-17, 8-24

CIR (committed information rate) 2-6

CiscoWorks Common Services 1-2

required for QPM 1-2

user permissions 3-13

class-based QoS, See MQC 2-7

class-based QoS queuing 2-7

CLI command reference F-3

class default traffic classifiers 8-22

Class Definitions for the Policy Map page B-12

Class Map Definition wizard B-13

Classmap Definition wizard

Application dialog box B-16

CoS dialog box B-20

General page B-14

IP-RTP Port Range dialog box B-21

MPLS dialog box B-20

Protocol dialog box B-17

Rule Setting page B-15

Service dialog box B-20

Single ACL Translation Editor dialog box B-21

Source IP/Destination dialog box B-19

Time Based ACL Editing dialog box B-22

Classmap Definition Wizard Congestion Avoidance Actions page B-32

Classmap Definition wizard Marking Actions page B-23

Classmap Definition Wizard Microflow Policing Actions page B-24

Classmap Definition Wizard Policing Actions page B-25

Classmap Definition Wizard Queuing Actions page B-29

Classmap Definition Wizard Service Policy Actions page B-33

Classmap Definition Wizard Shaping Actions page B-28

Classmap Definition Wizard Summary page B-33

Classmap Definition Wizard Traffic Control Actions page B-31

Class Map Filter page B-14

Class Maps

changing the priority of 6-21

creating 6-14

defining class map traffic actions 6-17

defining class map traffic classifier 6-14

deleting 6-20

enabling and disabling 6-20

modifying 6-19

reordering 6-21

viewing class map summary 6-19

CLI command reference F-1

CLI commands 9-1

previewing for a CLI Preview job 9-20

previewing for deployment 9-6

viewing before or after deployment 9-18

viewing for a CLI Preview job 9-21

viewing from the Job Details report 9-14

CLI commands for QPM actions F-1

CLI Preview Details page

for a CLI Preview job 9-21

CLI Preview job

deleting 9-21

CLI Preview page

viewing the job details 9-21

CLI Previews option (Deploy tab UI reference)

CLI Preview wizard C-3

CLI translation of policies

CLI command reference F-1

Collection service error troubleshooting (table) 14-11

coloring, See marking 2-4

Command Line Interface, See CLI commands 9-1

Common Services, See CiscoWorks Common Services 1-2

configuration files 9-1

deploying QoS policies to 9-3

downloading 9-14

generating 9-1

configuring QoS for IP telephony, See IP telephony QoS configuration 7-2

congestion avoidance 2-15

defining as QoS property 8-7

defining in policy actions 8-24

weighted random early detection (WRED) 2-15

Congestion Avoidance page (QoS Properties wizard) B-88

congestion management 2-7

class-based QoS queuing 2-7

custom queuing (CQ) 2-10

defining as QoS property 8-7

distributed weighted fair queuing (DWFQ) 2-9

fair queuing (FQ) 2-9

first in first out queuing (FIFO) 2-12

priority queuing (PQ) 2-10

queuing on switch ports 2-13

See also queuing 2-7

weighted fair queuing (WFQ) 2-11

weighted round robin queuing (WRR) 2-12

Congestion Management page (QoS Properties wizard) B-64

Constraint Definition from Device page B-61

Constraint Definitions page (Policy /Template Definition wizard) B-59

constraints, See device constraints 8-4

constraints violations for deployment 9-5

Copy Policy dialog box B-39

Copy Policy Group dialog box B-36

CoS (class of service) 2-4

filtering by 6-15, 8-22

CoS dialog box B-20, B-99

CoS Override

CLI command reference F-13

CoS to DSCP mappings 8-9

CoS to DSCP Mappings dialog box B-45

CoS to DSCP Mappings page B-44

CQ (custom queuing) 2-10

CLI command reference F-9

cross-interface aggregate policing, See policing 2-5

CRTP (compressed real-time protocol), See RTP header compression 2-18

CUOM

benefits of QPM NB API 13-1

integrating 13-1

SNMP MIB Browser 13-5

SNMP traps from QPM 13-5

supported WSDLs in QPM 13-2

WSDL tasks 13-2

D

DE (discard eligibility) bit 2-4

debug information, obtaining 14-2

Define from Inventory page B-61

deploying QoS policies 9-1

Job Details page 9-3

overview 9-1

See also deployment jobs 9-1

See also deployment status 9-1

See also troubleshooting QPM

deployment problems 14-8

to configuration files 9-1

via Telnet 9-1

entering job details for 9-3

deployment groups

definition 1-10

Deployment History report 9-16

Deployment History Report page C-20

deployment jobs 9-8

historical 9-14

pausing 9-9

redeploying 9-10

removing from list 9-8

resuming 9-9

selecting devices for 9-6

stopping 9-10

viewing details 9-8

viewing device details 9-17

Deployment option (Deploy tab UI reference)

Deployment wizard C-7

Restore Validation Report window C-10

deployment problems, troubleshooting 14-8

deployment status 9-8

Aborted 9-8

Completed 9-8

Failed 9-8

In Progress 9-8

Paused 9-8

Pending 9-8

viewing 9-8

Deployment wizard C-7

confirming wizard information 9-7

Device Configuration Preview window C-12

Device Selection and Preview page C-11

entering the job details 9-3

Job Details page C-6

Job History List page C-8

Policy Group Selection page C-7

Policy Groups List page C-8

Restore Validation Report window C-10

selecting and previewing devices 9-6

selecting a policy group 9-3

current 9-3

historical 9-3

Summary page C-13

Validate Historical page C-9

validating an historical policy group 9-5

device access parameters 4-4

configuring defaults 4-7

device configuration

importing QoS configuration to QPM 8-13

viewing 4-10

Device Configuration Preview window C-12

device constraints 8-2

adding 8-15

defining in a policy group 8-4

deleting 8-15

modifying 8-15

modifying for a voice policy 7-17

validating 9-5

viewing 8-14

device discovery status, viewing 4-7

device down indication in graphs D-3, D-6, D-11, D-13, D-14, D-41

device errors and warnings

viewing details for a device 9-16

Device Errors and Warnings page C-19

Device Folder Properties page A-13

device folders 4-12

creating 4-12

deleting 4-14

editing 4-13

using to organize devices 4-13

working with 4-12

Device Group Properties page A-10

device groups 4-19

definition 1-10

deleting from QPM 4-23

editing properties 4-22

overview 4-19

setting the active device group 4-21

synchronizing information 4-21

understanding 4-20

device inventory 4-1

adding a single device 4-5

importing virtual devices 4-6

overview 4-1

overview of adding devices 4-2

device login 4-7

device management problems, troubleshooting 14-5

device roles

device role information for IP telephony 7-4

devices 4-1

adding to inventory 4-2

authentication at login 4-7

blind login 14-5

changing SNMP settings 11-3

device information 4-11

exporting 4-9

rediscovering 4-11

device properties, viewing and editing 4-8

managing overview 4-1

removing 4-14

supported by QPM 1-10

viewing audit logs of changes 11-1

virtual 4-6

working with 4-8

Device Selection and Preview page

for CLI Preview job 9-20

for Deployment wizard 9-6

redeploying a job 9-10

Device Selection and Preview page (Deployment wizard) C-11

Device Selection and Preview page (Online Preview wizard) C-3

Devices tab UI reference A-1

overview A-1

See also Manage option (Devices tab UI reference) A-1

device status, viewing after deployment 9-17

Device Table page A-2

Diagnostic Tool 14-1

DiffServ (differentiated services) 2-19

Discovery Status Devices List dialog box A-22

Display show run page A-16

distributing policies, See deploying QoS policies 9-1

DNS name, for devices 4-3

DNS resolution 9-17

viewing for a CLI Preview job 9-21

viewing in Job History report 9-17

DNS Resolution page C-18

documentation 1-xxiv

audience for this 1-xxi

related to this product 1-xxiii

typographical conventions in 1-xxi

downlinks, configuring for IntraLAN QoS 7-11

downloading configuration files 9-14

DSCP (DiffServ Code Point) 2-4

filtering by 8-22

for differentiated services 2-19

DSCP for IP telephony 7-11

CoS marking 7-14

DSCP to CoS mappings 8-9

DSCP to CoS Mappings dialog box B-44

DSCP to CoS Mappings page B-43

DSCP to markdown mappings 8-9

DSCP to Markdown Mappings dialog box B-48

DSCP to Markdown Mappings page B-47

DTS (distributed traffic shaping) 2-7

DWFQ (distributed weighted fair queuing) 2-9

CLI command reference F-7

E

Egress Queue Configurations page B-51

End page (IP Telephony wizard) B-136

enterprise environment for IP telephony 7-1

Events

NCM events 12-5

excess markdown mappings 8-9

Excess Markdown Mappings dialog box B-49

Excess Markdown Mappings page B-48

exporting

device information 4-9

historical QoS analysis data 10-12

Exporting Report dialog box D-26

F

FECN (forward explicit congestion notification) 2-6

FIFO (first in, first out queuing) 2-12

FIFO (first in first out queuing)

CLI command reference F-6

FQ (fair queuing) 2-9

frame relay discard eligibility (DE) bit, See DE (discard eligibility) bit 2-4

Frame Relay QoS configuration 7-16

ATM to Frame Relay connections 7-20

FRF (frame relay fragmentation) 2-18

CLI command reference with FRTS F-8

defining as QoS property 8-7

FRTS (frame relay traffic shaping) 2-6

CIR (committed information rate) 2-6

CLI command reference F-7

CLI command reference with FRF F-8

CLI command reference with WFQ F-8

configuring on DLCIs 8-34

defining as QoS property 8-7

G

General Definition page (Policy Definition wizard) B-58

General Definition page (Template Definition wizard) B-6

General page (Classmap Definition wizard) B-14

General page (Traffic Rule Wizard) B-92

GTS (generic traffic shaping) 2-6

CLI command reference F-14

H

HDLC interfaces in IP telephony 7-15

historical deployment jobs

deleting 9-13

downloading configuration files 9-14

locking 9-13

unlocking 9-13

historical policy groups 9-3

restoring 9-12

restoring and deploying 9-12

selecting 9-3

viewing 9-13

historical QoS analysis 10-5

duration of tasks (table) 10-5

exporting data from 10-12

historical QoS analysis reports 10-12

customizing 10-14

viewing 10-12

historical QoS analysis tasks 10-5

defining 10-6

deleting 10-11

editing 10-10

stopping 10-11

overview 10-5

Historical Reports pages D-10

Historical Trends option (Monitor tab UI reference)

Actions Graphs

Policy Actions on Matching Traffic page D-14

Filters Graphs

Matching Traffic for Filter Conditions page D-12

Historical Reports pages D-10

Historical Trends page D-7

Policies Graphs

Matching and Dropped Traffic for Policies page D-10

Historical Trends page D-7

I

Import Devices Wizard A-19

General page A-19

Select Devices page A-20

Import Devices wizard A-19

Import Devices wizard overview A-19

importing

a single device 4-5

devices, overview 4-2

virtual devices 4-6

importing device QoS configuration 8-13

Import report 8-13

Import Report dialog box B-114

Import Report option (Provision tab UI reference) B-113

Import Report page B-113

In/Out Traffic Rule Wizard

General page B-92

incremental Telnet script commands 9-6

CLI Preview job 9-20

Job Details report 9-14

viewing prior to deployment 9-6

inline power 8-7

CLI command reference F-12

integrating

QPM with ACS 4-24

interfaces

displaying 4-19

hiding 4-18

hiding and displaying 4-18

In Traffic Rules page B-52

IntraLAN QoS configuration 7-11

See also IP telephony QoS configuration 7-11

Introduction page (IP Telephony wizard) B-116

IP addresses

defining aliases for 6-2

filtering by 6-15, 8-22

IP aliases

defining 6-2

defining in policy filter 6-15, 8-23

deleting 6-4

filtering by 6-15, 8-22

modifying 6-3

IP Aliases dialog box B-2

IP Aliases page B-2

IP phone QoS configuration 7-9

See also IP telephony QoS configuration 7-9

IP precedence 2-4

filtering by 8-22

for differentiated services 2-19

IP precedence to DSCP mappings 8-9

IP Precedence to DSCP Mappings dialog box B-46

IP Precedence to DSCP Mappings page B-46

IP RTP (real-time transport protocol) priority 2-17

CLI command reference F-11

defining as QoS property 8-7

IP-RTP Port Range dialog box B-21, B-100

IP RTP ports

filtering by 6-15, 8-22

IP telephony network

devices 7-8

model of 7-2

See also IP telephony QoS configuration 7-2

troubleshooting 14-15

IP Telephony option (Provision tab UI reference) B-115

IP Telephony wizard

Assignment Summary page B-118

End page B-136

Introduction page B-116

Remove Network Elements page B-121

Select CallManager Connections page B-123

Select IntraLAN Connections page B-125

Select IP Phone Connections page B-119

Select IP Telephony Devices page B-117

Select Router WAN to Switch Connections page B-130

Select SoftPhone Connections page B-121

Select Switch to WAN Router Connections page B-129

Select Voice VLAN Connections page B-127

Select WAN Frame Relay Connections page B-134

Select WAN Point to Point Connections page B-132

IP telephony QoS configuration 7-1

advanced topics 7-19

ATM templates 7-19

ATM to Frame Relay templates 7-20

auxiliary VLAN 7-12

CallManager and Voice Gateway ready ports for Catalyst 6000 switches 7-11

campus domain 7-2

global device configuration 7-8

IP phone 7-9

LAN ports 7-11

network model 7-2

network points that require 7-2

policy group templates 7-3

selecting devices for 7-8

selecting network elements for 7-5

Serial Point-to-Point links 7-15

SoftPhone 7-10

SoftPhone policing 7-19

switch to WAN router 7-13

using the wizard 7-7

viewing assignment summary information 7-8

WAN Frame Relay links 7-16

WAN implementations 7-2

WAN router connection to distribution/access switches 7-14

IP Telephony QoS Design Guide 7-3

IP Telephony wizard 7-4

Assignment Summary page B-118

End page B-136

Introduction page B-116

QoS policies configuration description 7-5

recommended rules for voice roles 7-5

Remove Network Elements page B-121

removing network elements 7-5

Select CallManager Connections page B-123

selecting CallManager and Voice Gateway ready ports 7-11

selecting router WAN to switch connections 7-14

selecting Serial Point-To-Point connections 7-15

selecting switch to WAN router connections 7-13

selecting the IntraLAN connections 7-11

selecting the IP phone connections 7-9

selecting the SoftPhone connections 7-10

selecting voice VLAN devices 7-12

selecting WAN Frame Relay connections 7-16

Select IntraLAN Connections page B-125

Select IP Phone Connections page B-119

Select IP Telephony Devices page B-117

Select Router WAN to Switch Connections page B-130

Select SoftPhone Connections page B-121

Select Switch to WAN Router Connections page B-129

Select Voice VLAN Connections page B-127

Select WAN Frame Relay Connections page B-134

Select WAN Point to Point Connections page B-132

J

Job Details page (Deployment wizard) C-6

Job Details report 9-14

deployment status of a job 9-14

for a selected deployment 9-16

from the Managed Devices page 9-17

Job Details Report page C-18

Job History List page C-8

Job History page C-16

Job History report 9-11

jobs, see deployment jobs 9-1

L

Layer 2 QoS capabilities for IP telephony 7-11

Layer 3 QoS capabilities for IP telephony 7-11

LFI (link fragmentation and interleaving) 2-17

CLI command reference F-12

defining as QoS property 8-7

libraries 6-1

Application Aliases library 6-2

deleting aliases 6-4

IP Aliases library 6-2

modifying aliases 6-3

Policy Templates library 6-4

using application aliases in filters 6-15, 8-22

using IP aliases in filters 6-15, 8-22

viewing audit logs of changes 11-1

limiting, See Policing 2-5

Live Event Browser page D-27

Live Event Browser Properties page D-27

LLQ (low latency queuing) 2-17

Local Preview page C-1

locking a historical deployment job 9-13

Login Module

resetting 4-25

logs, See audit logs 11-1

M

macros 6-1

Macros option (Configure tab UI reference) B-1

Macros option (Provision tab UI reference)

Application Alias dialog box B-3

Applications Aliases page B-3

Attached Policies page B-5

IP Aliases dialog box B-2

IP Aliases page B-2

Policy Templates page B-4

Template Definition wizard

General Definition page B-6

Managed Devices page C-21

Managed Devices report 9-17

Manage option (Devices tab UI reference) A-1

Device Folder Properties page A-13

Device Folder Properties page (table) A-13

Device Folders page (table) A-12

Device Group Properties page A-10

Device Group Properties page, Access Parameters area (table) A-11

Device Group Properties page, ACL Ranges area (table) A-11

Device Group Properties page, buttons (table) A-12

Device Group Properties page, Device Settings area (table) A-11

Device Group Properties page, General Information area (table) A-11

Device Groups page (table) A-10

Device Properties page, Access Parameters area (table) A-5

Device Properties page, ACL Ranges area (table) A-5

Device Properties page, buttons (table) A-7

Device Properties page, Device Settings area (table) A-5

Device Properties page, General Information area (table) A-2, A-4

Device Properties page, Topology area (table) A-6, A-7

Device Table page A-2

Discovery Status Devices List dialog box A-22

Discovery Status Devices List dialog box (table) A-22

Discovery Status page (table) A-9

Display show run page A-16

Import Devices Wizard

General page A-19

General page, import virtual devices from file option (table) A-20

Select Devices page A-20

Select Devices page (table) A-21

Import Devices wizard overview A-19

Interface Properties page, DLCI area (table) A-7

Interface Properties page, Interface VLAN Association area (table) A-7

Source-Dest Pair page A-16

Source-Dest Pair page (table) A-16

Source-Dest Pair Properties page A-17

Source-Dest Pair Properties page (table) A-17

VLAN Properties page A-18

VLAN Properties page, General Information area (table) A-18

VLAN Properties page, VLAN Interfaces Association area (table) A-19

VLANs page A-17

VLANs page (table) A-17

Manual Constraint Definition page B-60

mappings

CLI command reference for Catalyst 6000 F-15

CLI command reference for Catalyst with Supervisor IOS F-22

CoS to DSCP 8-9

defining in policies 8-9

DSCP to CoS 8-9

DSCP to markdown 8-9

excess markdown 8-9

IP precedence to DSCP 8-9

NBAR ports 8-9

SRR Ingress and Egress 8-9

markdown 2-5

marking 2-4

CLI command reference for Catalyst 2980, 4000 F-15

CLI command reference for Catalyst 3500XL and 2900XL F-14

CLI command reference for Catalyst 5000 F-15

CLI command reference for Catalyst 6000 F-16

CLI command reference for Catalyst with Supervisor IOS F-18

CLI command reference for class-based F-5

defining in traffic rule actions 8-24

See also policing 2-5

See also trust states 2-4

Matching and Dropped Traffic for Policies page D-10

Matching Traffic for Filter Conditions page D-12

Maximum Reserved Bandwidth

CLI command reference F-13

microflow policing 2-5

defining in policy actions 8-24

missing network elements during validation 9-5

MLP (multilink PPP)

interfaces in IP telephony 7-15

IP RTP queuing 2-17

requirement for LFI 2-17

Modular QoS CLI, See MQC (Modular QoS CLI) 2-4

modular shaping 2-7

CLI command reference F-6

defining as QoS property 8-7

monitoring, See QoS analysis 10-1

Monitor tab UI reference D-1

Monitor tab UI reference, Historical Trends option

Actions Graphs: Policy Actions on Matching Traffic page (table) D-15

Filters Graphs: Matching Traffic for Filter Conditions page (table) D-13

Historical Trends page (table) D-8

Policies Graphs

Matching and Dropped Traffic for Policies page (table) D-11

MPLS (multiprotocol label switching) 2-4

filtering by 6-15, 8-22

MPLS dialog box B-20, B-99

MQC (Modular QoS CLI) 2-4

for marking 2-4

for policing 2-5

with class-based QoS queuing 2-7

N

NBAR (network-based application recognition)

CLI command reference for custom mapping F-11

CLI command reference for port mapping F-11

creating custom mappings 6-11

Custom Mappings 6-10

deleting custom mappings 6-12

enabling port mapping A-5

filtering by 6-15, 8-22

modifying custom mappings 6-11

port mappings 8-9

NBAR Custom Mapping Editor dialog box B-8

NBAR Custom Mappings page B-7

NBAR Port Mappings dialog box B-43

NBAR Port Mappings page B-42

NCM

actions 12-6

device group integration 12-4

device integration 12-4

events in QPM 12-5

global integration 12-4

integrating QPM devices 12-3

integration in QPM 12-1

QPM Adaptor 12-1

network element assignments

invalid assignments 9-5

removing from policy group 8-11

setting in policy group 8-11

setting using device manager 8-18

viewing 8-14

viewing for policy group 8-11

network elements 4-15

assigning to a policy 8-11

network element policy assignments, setting using device manager 8-18

network element properties, viewing and editing 4-16

overview 4-15

working with 4-15

Notification Groups 8-38

O

Online Preview Details page C-5

Online Preview job 9-18

creating 9-21

selecting the devices for 9-20

selecting the policy group for 9-19

statuses 9-21

verifying information 9-20

Online Preview option (Provision tab UI reference) C-2

Online Preview page C-2

activating the Online Preview wizard 9-19

using 9-21

Online Preview wizard C-3

confirming the wizard information 9-20

Device Selection and Preview page C-3

Policy Group Selection page C-3

previewing and selecting devices 9-20

selecting the policy group 9-19

Summary page C-4

using to activate an Online Preview job 9-18

Options option (Devices tab UI reference)

Sync Device Groups and Privileges page (table) A-14

Out Traffic Rules page B-52

overview

aliases 6-1

deployment 9-1

device groups 4-19

device inventory 4-1

IP telephony 7-1

managing devices 4-1

network elements 4-15

policy groups 5-1, 8-2

policy templates 6-4

QoS 1-1

QoS analysis 10-1

QPM 1-2

traffic rules 8-19

types of QoS analysis 10-2

understanding what QPM monitors 10-2

working with devices 4-8

working with network elements 4-15

P

packet classification 2-3

packet coloring, See marking 2-4

packet marking, See marking 2-4

pausing a deployment job 9-9

PBR (policy-based routing) 2-4

CLI command reference F-13

performance analysis, See QoS analysis 10-1

permissions, See user permissions 3-13

planning for QoS deployment 2-1

policies 8-1

configuring for IP telephony 7-3

configuring FRTS on DLCIs 8-34

configuring VC Bundle policies 8-36

configuring VLAN policies 8-35

copying 8-12

defining device constraints 8-4

defining QoS properties and mappings 8-6

definition 1-10

deleting 8-17

disconnecting from policy template 6-8

importing device QoS configuration to 8-13

information pages 8-14

modifying 8-15

understanding policies 8-2

viewing 8-14

viewing audit logs of changes 11-1

viewing for policies 8-14

viewing traffic rules in 8-20

voice policies 7-3

working with 8-1

policing 2-5

CAR, See also CAR (committed access rate) policing 2-5

CLI command reference for Catalyst 6000 F-16

CLI command reference for Catalyst with Supervisor IOS F-19

CLI command reference for class-based F-5

CLI command reference for Layer 3 devices F-22

defining in traffic rule actions 8-24

for aggregate flows 2-5

for cross-interface aggregate flows 2-5

microflow, See microflow policing 2-5

SoftPhone traffic 7-19

token bucket 2-5

two-rate, See also two-rate policing 2-6

with MQC 2-5

Policy /Template Definition wizard

Constraint Definitions page B-59

Policy Actions on Matching Traffic page D-14

policy configuration 8-1

See also policies 8-1

troubleshooting 14-5

Policy Definition wizard

Capabilities Report page B-63

General Definition page B-58

modifying policy definitions 8-15

Policy Deployment option (Proivision tab UI reference)

Deployment wizard

Policy Group Selection page C-7

Policy Deployment option (Provision tab UI reference) C-5

Active Jobs page C-14

Deployment History Report page C-20

Deployment wizard

Device Configuration Preview window C-12

Device Selection and Preview page C-11

Job Details page C-6

Job History List page C-8

Policy Groups List page C-8

Summary page C-13

Validate Historical page C-9

Device Errors and Warnings page C-19

DNS Resolution page C-18

Job Details Report page C-18

Job History page C-16

Managed Devices page C-21

Restore Policy Group page C-17

policy filters

CLI translation F-3

CLI translation of named F-3

conditions in 8-22

defining application aliases for 6-2

defining IP aliases for 6-2

rules in 8-22

Policy Group Definition wizard

creating a policy group with 8-4

Policy Group page B-35

policy groups 5-1

copying 5-3

creating 5-2, 8-4

deleting 5-5

deployment of 9-7

managing multiple 5-5

opening 5-2

renaming 5-4

understanding 5-1, 8-2

viewing audit logs of changes 11-1

voice policy groups

modifying voice policy groups 7-17

Policy Group Selection page (Deployment wizard) C-7

Policy Group Selection page (Online Preview wizard) C-3

Policy Groups List page C-8

Policy Groups option (Configure tab UI reference)

Policy Wizard Summary page B-112

Single ACL Translation Conditions Editor dialog box B-21, B-100

Policy Groups option (Provision tab UI reference) B-34

Copy Policy Group dialog box B-36

Policy Group page B-35

Policy Groups page B-34

Policy Groups page B-34

policy group templates

definition 1-10

using to create policy groups 8-4

voice policy group templates 7-3

Policy Map Definition page B-12

Policy Maps 6-13

creating 6-13

deleting 6-22

modifying 6-21

Policy Maps page B-11

Policy Preview option (Provision tab UI reference)

Local Preview page C-1

Online Preview Details page C-5

Online Preview page C-2

Online Preview wizard

Device Selection and Preview page C-3

Policy Group Selection page C-3

Summary page C-4

Policy Table option (Privision tab UI reference)

QoS Properties wizard

Congestion Management page B-64

Policy Table option (Provision tab UI reference) B-36

1P2Q2T/2Q2T Mapping dialog box B-77

Add Assignment dialog box B-56

Application dialog box B-95

Assigned Network Elements page B-54

Constraint Definition from Device page B-61

Copy Policy dialog box B-39

CoS dialog box B-99

CoS to DSCP Mappings dialog box B-45

CoS to DSCP Mappings page B-44

Define from Inventory page B-61

DSCP to CoS Mappings dialog box B-44

DSCP to CoS Mappings page B-43

DSCP to Markdown Mappings dialog box B-48

DSCP to Markdown Mappings page B-47

Egress Queue Configurations page B-51

Excess Markdown Mappings dialog box B-49

Excess Markdown Mappings page B-48

In Traffic Rules page B-52

IP Precedence to DSCP Mappings dialog box B-46

IP Precedence to DSCP Mappings page B-46

IP-RTP Port Range dialog box B-100

Manual Constraint Definition page B-60

MPLS dialog box B-99

NBAR Port Mappings dialog box B-43

NBAR Port Mappings page B-42

Out Traffic Rules page B-52

Policy /Template Definition wizard

Constraint Definitions page B-59

Policy Definition wizard

Capabilities Report page B-63

General Definition page B-58

Policy Table page B-37

Protocol dialog box B-96

QoS Properties page B-41

QoS Properties wizard

1P2Q2T/2Q2T page B-76

4Q1T Shape DSCP Mappings dialog box B-79

4Q1T Shape DSCP Mappings page B-79

4Q2T CoS Mappings page B-77

4Q2T DSCP Mappings dialog box B-78

4Q2T DSCP Mappings page B-78

Congestion Avoidance page B-88

Shaping Settings page B-80

Summary page B-91

Traffic Control Settings page B-80

Reorder Traffic Rules dialog box B-54

Service dialog box B-99

Single ACL Translation Editor dialog box B-100

Source IP/Destination dialog box B-98

SRR Queue In Configurations page B-49

SRR Queue Out Configurations page B-51

Time Based ACL Editing dialog box B-101

Traffic Rule wizard

General page B-92

Rule Setting page B-94

Traffic Classification page B-93

Traffic Rule Wizard Congestion Avoidance Actions page B-111

Traffic Rule Wizard Marking Actions page B-102

Traffic Rule Wizard Microflow Policing Actions page B-103

Traffic Rule Wizard Policing Actions page B-104

Traffic Rule Wizard Queuing Actions page B-108

Traffic Rule Wizard Service Policy Actions page B-111

Traffic Rule Wizard Shaping Actions page B-107

Traffic Rule Wizard Traffic Control page B-110

WRED Mapping dialog box B-90

Policy Table page B-37

policy templates 6-4

defining 6-5

defining QoS properties and mappings 8-6

deleting 6-10

disconnecting policies from 6-8

modifying 6-6

understanding 6-4

viewing 6-5

viewing traffic rules in 8-20

working with 6-4

Policy Templates page B-4

Policy Wizard Summary page B-112

ports

filtering by 6-15, 8-22

in application aliases 6-2

PQ (priority queuing) 2-10

CLI command reference F-9

previewing the CLI commands 9-6

for an Online Preview job 9-20

for deployment 9-6

previewing the devices' configurations for an Online Preview job 9-20

Printing Report dialog box D-26

prompt, using non-standard 14-5

properties, See QoS properties 8-6

Protocol dialog box B-17, B-96

protocols

filtering by 8-22

in application aliases 6-2

Provision tab UI reference B-1, C-1

See also IP Telephony option (Provision tab UI reference) B-115

See also Macros option (Provision tab UI reference) B-1

See also Online Preview option (Provision tab UI reference) C-2

See also Policy Deployment option (Provision tab UI reference) C-5

See also Policy Groups option (Provision tab UI reference) B-34

See also Policy Table option (Provision tab UI reference) B-36

PVC Bundle

CLI command reference F-11

Q

QoS (Quality of Service)

methods supported by QPM 2-2

more information 2-20

overview 1-1

planning for 2-1

QPM policy configuration 8-1

QoS analysis 10-1

baseline 10-4

duration of historical analysis tasks (table) 10-5

historical 10-5

overview 10-1

QoS Report Card 10-15

QoS types monitored by QPM 10-2

real-time charts 10-15

threshold 10-16

threshold event browser 10-24

troubleshooting problems 14-10

QoS capabilities 2-2

classification 2-3

congestion avoidance 2-15

congestion management 2-7

Layer 2 devices 7-11

Layer 3 devices 7-11

link-efficiency management 2-3

management of voice traffic 2-16

marking 2-4

policing 2-5

shaping 2-6

traffic conditioning 2-3

QoS configuration

deleting on network element (tip) 8-11

importing from device to QPM 8-13

IP telephony, See IP telephony QoS configuration 7-1

policies, properties, and traffic rules 8-1

QoS policies 8-2

QoS Policy Manager, See QPM 1-2

QoS Pre-classification

CLI command reference F-12

QoS properties 8-2

defining in policies 8-7

viewing 8-14

Qos Properties

Description 1-9

QoS Properties page B-41

QoS Properties wizard

1P2Q2T/2Q2T page B-76

4Q1T Shape DSCP Mappings dialog box B-79

4Q1T Shape DSCP Mappings page B-79

4Q2T CoS Mappings page B-77

4Q2T DSCP Mappings dialog box B-78

4Q2T DSCP Mappings page B-78

Congestion Avoidance page B-88

Congestion Management page B-64

defining QoS properties with 8-7

Shaping Settings page B-80

Summary page B-91

Traffic Control Settings page B-80

QoS Report Card page D-1

QoS style, for port-based or VLAN-based policies 8-7

QoS traffic rules

See also traffic rules 8-19

QPM 1-2

basic concepts 1-9

exiting 3-13

interaction with other network management products 1-10

introduction 1-2

main features 1-6

management applications

audit 1-5

backup and restore 1-5

device management 1-5

policy configuration 1-4

QoS analysis 1-3

QoS configuration for IP telephony 1-5

QPM 2.1.x database import 1-5

overview 1-3

starting 3-3

supported devices and software releases 1-10

user interface 3-4

user permissions 3-13

using tables in 3-11

using wizards in 3-12

workflow 3-1

working with multiple users 3-12

QPM 2.x

migrating from 1-11

QPM Adaptor for NCM

configuring 12-2

location 12-2

QPM problems, troubleshooting 14-4

Quality of Service (QoS), See QoS 1-1

queuing

1P2Q2T 2-13

2Q1T 2-14

2Q2T 2-13

4Q1T 2-14

4Q1T Shape 2-14

4Q2T 2-15

defining in traffic rule actions 8-24

low latency queuing 2-17

See also congestion management 2-7

R

rate limiting, See policing 2-5

Real Time Charts page D-3

real-time QoS analysis

QoS Report Card 10-15

real-time charts 10-15

Real Time Status option (Monitor tab UI reference)

Exporting Report dialog box D-26

Live Event Browser page D-27

Live Event Browser Properties page D-27

Printing Report dialog box D-26

QoS Report Card page D-1

Real Time Charts page D-3

Show Real Time Chart window D-3

Snapshot Event Browser page D-25

Snapshot Event Browser Properties page D-24

real-time traffic, management of, See voice traffic, management of 2-16

RED (random early detection) 2-15

redeploying a deployment job 9-10

red triangle in graphs D-3, D-6, D-11, D-13, D-14, D-41

Remove Network Elements page (IP Telephony wizard) B-121

removing a deployment job 9-8

removing assigned interfaces in IP telephony 7-9

CallManager voice role 7-11

IntraLAN voice role 7-12

IP phone voice role 7-9

router WAN to switch voice role 7-14

SoftPhone voice role 7-10

switch to WAN router voice role 7-13

WAN Frame Relay voice role 7-16

WAN point-to-point voice role 7-15

Reorder Traffic Rules dialog box B-54

reports

CLI Preview Details 9-21

Deployment History 9-11

Import 8-13

Job Details 9-8

Job History 9-3

Restore 9-12

Restore Validation 9-5

Voice Ready 7-18

Resetting

login module 4-25

Restore Policy Group page C-17

Restore Validation Report 9-5

Restore Validation Report window C-10

restoring a historical policy group 9-11

restoring and deploying a historical policy group 9-12

resuming a deployment job 9-9

reusable components violations during validation 9-5

RME

interaction with QPM 1-10

RMON Alarms

CLI command reference F-14

RMON Events

CLI command reference F-14

router WAN to switch QoS configuration 7-14

See also IP telephony QoS configuration 7-14

RSVP (resource reservation protocol) 2-19

CLI command reference F-11

RTP header compression 2-18

CLI command reference F-12

defining as QoS property 8-7

Rule Setting page (Classmap Definition wizard) B-15

Rule Setting page (Traffic Rule wizard) B-94

S

scheduling, See congestion management 2-7

Select CallManager Connections page (IP Telephony wizard) B-123

Select IntraLAN Connections page (IP Telephony wizard) B-125

Select IP Phone Connections page (IP Telephony wizard) B-119

Select IP Telephony Devices page (IP Telephony wizard) B-117

Select Router WAN to Switch Connections page (IP Telephony wizard) B-130

Select SoftPhone Connections page (IP Telephony wizard) B-121

Select Switch to WAN Router Connections page (IP Telephony wizard) B-129

Select Voice VLAN Connections page (IP Telephony wizard) B-127

Select WAN Frame Relay Connections page (IP Telephony wizard) B-134

Select WAN Point to Point Connections page (IP Telephony wizard) B-132

Serial Point-to-Point QoS configuration 7-15

Service dialog box B-20, B-99

services

differentiated 2-19

filtering by 6-15, 8-22

guaranteed 2-19

setqpmloggermode command 14-2

setting trace logging mode 14-2

shaping 2-6

CLI command reference for class-based F-6

CLI command reference for Layer 3 devices F-22

defining as QoS property 8-7

defining in traffic rule actions 8-24

distributed traffic shaping (DTS) 2-7

frame relay traffic shaping, See also FRTS (frame relay traffic shaping) 2-6

generic traffic shaping (GTS) 2-6

modular shaping 2-7

Shaping Settings page (QoS Properties wizard) B-80

Show Real Time Chart window D-3

signaling 2-19

defining as QoS property 8-7

differentiated services 2-19

guaranteed services 2-19

Single ACL Translation Conditions Editor dialog box B-21, B-100

Single ACL Translation Editor dialog box B-21, B-100

Snapshot Event Browser page D-25

Snapshot Event Browser Properties page D-24

SNMP (Simple Network Management Protocol) 11-3

changing settings 11-3

SNMP option (Administration tab UI reference) E-4

SNMP option (Admin tab UI reference)

SNMP Parameter/Properties page E-4

SNMP Parameter/Properties page E-4

SoftPhone QoS configuration 7-10

policing 7-19

See also IP telephony QoS configuration 7-10

source-destination pairs 4-16

deleting 4-18

editing 4-17

overview 4-16

Source-Dest Pair page A-16

Source-Dest Pair Properties page A-17

Source IP/Destination dialog box B-19, B-98

SRR(Shaped Round-Robin) Queuing

CLI command reference F-10

SRR Queue In Configurations page B-49

SRR Queue Out Configurations page B-51

SSH, using to communicate with devices 4-2

stopping a deployment job 9-10

Summary page (Deployment wizard) C-13

Summary page (Online Preview wizard) C-4

Summary page (QoS Properties wizard) B-91

supported devices and software releases 1-10

switch to WAN router QoS configuration 7-13

See also IP telephony QoS configuration 7-13

synchronizing device groups with ACS 4-24

system status information for troubleshooting, See also Diagnostic Tool 14-1

T

tables, using 3-11

TACACS authentication 4-7

non-standard prompt 14-5

TelePresence

configuring circuits and policies in QPM 8-38

Notification Groups 8-38

QPM TelePresence policy 8-37

Telnet 9-1

deploying the configuration to devices 9-3

incremental script commands

CLI Preview job 9-20

Job Details report 9-14

viewing prior to deployment 9-6

using to connect to a device 4-10

Template Definition wizard

General Definition page B-6

templates, See policy templates 6-4

threshold assignment job

pausing and resuming 10-22

redeploying 10-23

stopping 10-22

Threshold Assignment page D-19

threshold assignment status

viewing 10-21

Threshold Configuration option (Monitor tab UI reference) D-18

Completed Jobs page D-21

Pending Jobs page D-20

Threshold Assignment page D-19

Threshold Deployment History page D-24

Threshold Errors and Warnings page D-23

Threshold Job Details page D-22

Threshold Sets page D-18

Threshold Deployment History page D-24

Threshold Errors and Warnings page D-23

Threshold Job Details page D-22

threshold QoS analysis

assigning Threshold Sets 10-20

performing 10-24

preparing 10-16

Threshold Sets and MIBs 10-19

Threshold Sets page D-18

Time Based ACL

CLI Command reference F-3

Time-based ACL 6-12

creating time ranges 6-13

Time Based ACL dialog box B-10

Time Based ACL Editing dialog box B-22, B-101

Time Based ACL page B-9

time ranges

creating 6-13

token bucket 2-5

ToS (type of service) 2-4

trace logging mode, setting 14-2

tracking changes, See audit logs 11-1

Traffic Classification page (Traffic Rule wizard) B-93

traffic control 2-3

defining as QoS property 8-7

Traffic Control Settings page (QoS Properties wizard) B-80

traffic policing, See policing 2-5

traffic rule actions, defining 8-24

traffic rule classifiers 8-22

class default 8-22

defining in traffic rules 8-22

traffic rule configuration

See also traffic rules 8-19

traffic rules 8-19

changing the priority of 8-28

creating 8-21

defining traffic classifiers in 8-22

deleting 8-27

enabling and disabling 8-27

modifying 8-26

reordering 8-28

understanding 8-19

viewing 8-20

working with 8-19

Traffic Rule wizard

creating traffic rules with 8-21

defining actions in 8-24

defining traffic classifiers with 8-22

Rule Setting page B-94

Traffic Classification page B-93

Traffic Rule Wizard Congestion Avoidance Actions page B-111

Traffic Rule Wizard Marking Actions page B-102

Traffic Rule Wizard Microflow Policing Actions page B-103

Traffic Rule Wizard Policing Actions page B-104

Traffic Rule Wizard Queuing Actions page B-108

Traffic Rule Wizard Service Policy Actions page B-111

Traffic Rule Wizard Shaping Actions page B-107

Traffic Rule Wizard Traffic Control page B-110

traffic shaping, See shaping 2-6

troubleshooting QPM 14-1

card type 14-7

database backup problems 14-16

device login problems 14-5

device management problems 14-5

IP telephony network 14-15

non-standard prompt 14-5

obtaining debug information 14-2

obtaining system status information for 14-1

policy configuration problems 14-5

QoS analysis problems 14-10

cannot run task 14-12

collection service error 14-11

display problems 14-13

error messages 14-10

graphs appear in analysis reports, but are empty 14-13

graphs do not appear in analysis reports 14-14

monitoring system error 14-11

subinterface graphs display incorrect bandwidth percentages 14-14

starting CiscoWorks Common Services 14-3

starting QPM problems 14-4

user interface problems 14-4

user permission problems 14-4

using Diagnostic Tool 14-1

trust DSCP in IP telephony 7-11

QoS configuration 7-13

trust states 2-4

CLI command reference for Catalyst 6000 ports F-16

CLI command reference for Catalyst with Supervisor IOS F-17

defining as QoS property 8-7

two-rate policing 2-6

excess rate 2-6

normal rate 2-6

violate action 2-6

Tx Ring 8-7

CLI command reference F-12

typographical conventions in this document 1-xxi

U

unlocking a historical deployment job 9-13

uplinks, configuring for IntraLAN QoS 7-11

user interface

troubleshooting problems 14-4

working with 3-4

user permissions 3-13

synchronizing 4-21

troubleshooting problems 14-4

User Permissions Report option (Administration tab UI reference) E-5

users, working with multiple 3-12

V

Validate Historical page C-9

validating the deployment group

constraints violations 9-5

invalid assignments 9-5

reusable components violations 9-5

validating the policy group 9-5

missing network elements during validation 9-5

validation report 9-12

VC Bundles

configuring policies on 8-36

verifying

deployment job information 9-7

Online Preview job information 9-20

viewing the CLI commands before or after deployment 9-18

VIP (versatile interface processor) interfaces 2-7

virtual devices 4-6

VLAN Properties page A-18

VLANs

configuring policies on 8-35

voice VLANs, configuring QoS policies on 7-12

VLANs page A-17

voice applications 7-1

voice policies 7-3

modifying 7-17

voice policy groups

assignment conflicts 7-5

definition 1-10

network elements assigned to them 7-5

saving 7-5

saving network element assignments to 7-8

viewing a summary of 7-5

viewing detailed information 7-5

Voice Ready report 7-18

IP Telephony wizard 7-7

viewing devices' voice readiness 7-18

voice roles 7-3

CallManager 7-11

definition 1-10

IntraLAN 7-11

IP phone 7-9

recommended rules for 7-5

removing assigned voice VLANs 7-12

Router WAN to Switch 7-14

saving the assignments for 7-5

SoftPhone 7-10

Switch to WAN Router 7-13

Voice Device 7-8

WAN Frame Relay 7-16

WAN Point-to-Point 7-15

voice templates, definition 1-10

See also policy templates 6-4

voice policy group templates 7-3

voice traffic, management of 2-16

1P2Q2T 2-13

4Q2T 2-15

CRTP 2-18

FRF 2-18

IP RTP priority 2-17

LFI 2-17

LLQ with class-based QoS 2-17

voice VLANs, configuring QoS policies on 7-12

See also IP telephony QoS configuration 7-12

VoIP configuration, See also IP telephony QoS configuration 7-4

W

WAN Frame Relay configuration 7-16

WAN implementation in IP telephony 7-1

WFQ (weighted fair queuing) 2-11

CLI command reference F-6

CLI command reference with FRTS F-8

wizards, using 3-12

WRED (weighted random early detection) 2-15

CLI command reference F-8

QoS analysis limitation 10-2

WRED Mapping dialog box B-90

WRR (weighted round robin) queuing 2-12

CLI command reference F-10