Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

access, user 11-19

Access Control Server (see ACS)

access ports

customizable groups 8-4

listing by name, type, group, state 4-3

managing and unmanaging 3-19, 3-22

overriding groups 10-7

polling and thresholds 10-2, 10-8

polling categories 10-13

system defined groups 8-3

threshold categories 10-23

viewing thresholds 10-19

acknowledging alerts 3-25

ACS 11-5

Alerts and Activities display and 3-1, 3-6, 3-8, 3-11, 9-1

device-based filtering 11-8

Device Management pages and 4-2

DFM in ACS mode 11-6

Fault History pages and 6-2, 6-4, 6-5, 6-6, 6-8

Group Administration and 8-2

modifying roles and privileges 11-7

Notification Services and 5-7

Polling and Thresholds pages and 10-13, 10-19

registering with 11-6

users, configuring 11-5

versions supported 11-6

views and 9-1

alerts

acknowledging 3-25

annotating 3-26

clearing 3-7

defined 1-5

e-mail response 3-27

getting details about 3-4

stored Fault History information 6-4

Alerts and Activities Detail page 3-9

acknowledging alerts 3-25

annotating alerts 3-26

e-mail response 3-27

event details, obtaining 3-9

event properties, viewing 3-15

events associated with an alert, viewing 3-13

layout 3-11

starting 3-9

Alerts and Activities display 3-1

ACS and 3-1, 3-6, 3-8, 3-11, 9-1

customizing 3-8

Fault History, starting from 6-2

layout 3-3, 3-5

log file 11-12

overview 1-5, 3-1

starting 3-2, 3-9

tool buttons on 3-4

views 9-1

alias devices 4-17

annotating alerts 3-26

Apply Changes page 7-3

B

backing up databases 11-9

BackupActivated D-1

C

CASUSER, DFM file owner 11-1

changing event names 5-4

CiscoView 3-14

CiscoWorks

CiscoWorks Assistant 3-19

home page 2-2

LMS Portal 2-2

processes and DFM 11-14

Common Services groups 8-1

Configuration page 1-7, 7-1

credentials, editing device 4-21

customizable groups 8-4, 10-2

access port 8-4

device 8-4

editing 8-6

interface 8-4

overview 8-2

restrictions 8-4

trunk port 8-4

(see also groups)

D

daemon manager, registering processes 11-17

Daily Purging Schedule

log file 11-13

managing 7-4

database

backing up and restoring 11-9

passwords 11-10

purging 7-4

DCR 4-5

changes, effect on DFM 4-23

credentials, editing 4-21

deleted devices and 4-24

devices not in DFM 4-16

DFM discovery and 4-23

import all devices into DFM 4-11

import selected or filtered devices into DFM 4-12

log file 11-13

masters 4-6

slaves 4-6

synchronization with DFM 4-6

DDV 3-15

ACS and 4-2

layout 3-18

log file 11-13

starting 3-16, 4-25

suspending or resuming devices and elements 3-21

VLANs and 3-15

deleting devices 4-24

Detailed Device View (see DDV)

Device Aliases page 4-17

Device and Credentials Repository (see DCR)

Device Center

Alerts and Activities Detail and 3-14

Fault History and 6-1

Device Details page 4-25

device groups

polling settings 10-13

threshold categories 10-23

viewing thresholds 10-19

device groups, managing 8-2, 8-6

ACS and 4-2

customizable 8-4

deleting groups 8-18

group membership 8-18

polling and thresholds 10-2

rules 8-11

Device Import page 4-16

Device Management page 1-6

devices

DDV 3-15

managing and unmanaging 3-21

overriding groups 10-6

polling and thresholds 10-8

resuming 3-21

states 4-9

suspending 3-21

devices, importing 4-10

aggregate devices 4-7

alias (duplicate) devices 4-17

contained devices 4-7

DCR

all devices 4-11

selected or filtered devices 4-12

device names 4-7

discovery status 4-17

troubleshooting 4-7, 4-18

verifying 4-17

devices, managing 4-1

ACS and 4-2

ACS device-based filtering 11-8

aggregate devices 4-7

contained devices 4-7

credentials, editing 4-21

DDV 3-15

deleting devices 4-24

device details, viewing 4-25

Device Details display, understanding 4-25

device states 4-9

device support 11-3

device types managed by DFM 4-2

exporting 4-20

forwarding traps to DFM 7-8

groups (see groups)

importing (see devices, importing) 4-10

interfaces managed by DFM 4-3

limits, device 2-10

log files 11-13

managing 3-21

naming 4-7

ports managed by DFM 4-3

rediscovering 4-23

SNMP timeout and retries, modifying 4-26

unmanaging 3-21

(see also DCR)

Device Summary page 4-9

device support 11-3

DFM

changing event names 5-4, D-1

day-to-day operations 1-4

device limits 2-10

device types managed by 4-2

differences from 1.2.x 1-3

home page 2-1

interfaces managed by 4-3

introduction 1-1, 1-7

operational overview 1-9

ports managed by 4-3

security alerts 2-9

servers, additional 11-4

setting up 1-3, 1-8

user interface overview 2-1

DFM home page

CiscoWorks home page and 11-4

introduction 2-1

registering additional DFM servers 11-4

DFM Object Grouping Services Server, log file 11-13

discovery

aggregate devices 4-7

alias (duplicate) devices 4-17

contained devices 4-7

DCR synchronization and 4-23

device states 4-9

events that trigger 4-23

log file 11-13

rediscovery 4-23

Rediscovery Schedule 4-23, 7-5

status 4-17

troubleshooting 4-7, 4-18

Discovery Status page 4-17

duplexity, interface 8-13, 10-26, D-7

DuplexMode 10-26

DuplexSource 10-26

duplicate (alias) devices 4-17

Duplicate (event) D-2

E

e-mail

notifications (Notification Services) 5-2, 5-12

response to alert 3-27

SMTP server 7-11

event properties, viewing 3-15

events

changing names 5-4, D-1

clearing 3-15

defined 1-5

getting details about 3-9, 3-15

log files

Event Processing Adapters 11-13

Event Promulgation Module 11-13

thresholds and 10-28

Event Sets (see Notification Services)

ExceededMaximumUptime 10-28, D-2

ExcessiveFragmentation 10-29, D-2

exporting devices 4-20

F

FAT partitions 11-1

Fault History 6-1

ACS and 6-2, 6-4, 6-5, 6-6, 6-8

alerts, searches 6-4

Alerts and Activities display 6-5

Device Center and 6-1

Events display 6-7

introduction 1-7

log file 11-13

overview 6-1

starting 3-14, 6-2

file ownership 11-1

Flapping 10-28, 10-29, D-3

G

groups 8-1

ACS and 8-2

Common Services, overview 8-1

creating 8-6, 8-9

customizable 8-4, 10-2

editing 8-6

overview 8-2

restrictions 8-4

deleting 8-18

details 8-16

DFM, overview 8-1

editing 8-6

managing, overview 8-5

membership 8-15, 8-17, 8-18

overriding (polling and thresholds) 10-3

rules 8-11

summaries 8-16

system defined 8-2

Common Services 8-2

DFM 8-3

overview 8-2

user defined

editing 8-6

overview 8-2

H

HighBackplaneUtilization 10-29, D-3

HighBroadcastRate 10-28, D-3

HighBufferMissRate 10-29, D-4

HighBufferUtilization 10-29, D-4

HighCollisionRate 10-28, D-5

HighDiscardRate 10-28, D-6

HighErrorRate 10-28, D-6

HighQueueDropRate 10-28, D-7

HighUtilization 10-28, 10-29, D-7

HP OpenView 7-9

I

ICMP polling

intervals E-3

overview E-1

SNMP polling and E-3

IDUs (Incremental Device Updates) 11-3

InformAlarm D-8

InsufficientFreeMemory 10-29, D-8

interfaces

customizable groups 8-4

listing by name, type, group, state 4-3

managed by DFM 4-3

managing and unmanaging 3-19, 3-22

overriding groups 10-7

polling and thresholds 10-8

polling categories 10-13

system defined groups 8-3

threshold categories 10-23

viewing thresholds 10-19

inventory

DCR devices not in DFM 4-16

DCR synchronization with 4-6

effect of DCR changes 4-23

log files

Inventory Collector 11-12

Inventory Interactor 11-12

Inventory Service 11-13

inventory collection

log file 11-13

overview 4-23

(see also discovery)

IP addresses

managing and unmanaging 3-22

IP addresses, managing and unmanaging 3-19

K

Known device state 4-9

L

Learning device state 4-9

logs

backups 11-12

configuring 11-11

DFM log files 11-12

log file (for Logging Services) 11-13

maintaining 11-12

sizes 11-12

M

MajorAlarm D-8

memory, managing and unmanaging 3-19, 3-22

MIBs

Notification MIB C-1

pass-through SNMP traps B-2

processed SNMP traps B-1

MIBs polled A-1

MinorAlarm D-9

MSFC 4-2, 4-7

MSM 4-2, 4-7

N

names, devices 4-7

NetView 7-9

NMS, integrating with DFM 7-9

NMSROOT 11-1

Notification Groups (see Notification Services)

Notification MIB C-1

Notification Services 5-1

ACS and 5-7

configuring notifications, overview 5-5

E-Mail Notifications 5-2, 5-12, 7-11

event names, customizing 5-4

Event Sets 5-6

introduction 1-6

log file 11-13

Notification Groups 5-6, 8-2, 8-6

Notification MIB C-1

SNMP Trap Notifications 5-2, 5-8

subscriptions 5-1

Syslog Notifications 5-2, 5-17

VLANs and 5-1

O

online help, using 2-3

OperationallyDown D-9

OutOfRange 10-28, D-10

overriding groups 10-3

default 10-4

devices 10-6

interfaces 10-7

port 10-7

P

pass-through SNMP traps B-2

passwords, database 11-10

Pending device state 4-9, 4-20

polling

ACS and 10-13

applying changes 10-17

changing settings 10-9

device groups 10-18

editing settings 10-13

how settings are applied 10-2

ICMP

intervals E-3

overview E-1

SNMP and E-3

log files

adapter 11-12

database 11-13

grouping services 11-13

manager 11-13

restoring default settings 10-17

setting priorities 10-3

SNMP

ICMP and E-3

overview E-2

versions supported by DFM E-2

viewing settings 10-13

polling and thresholds 10-1

ACS and 10-19

applying changes 10-17

changing settings 10-9

customizable groups and 10-2

log files

adapter 11-12

database 11-13

grouping services 11-13

manager 11-13

priorities 10-3

setting priorities 10-3

(see also polling)

(see also thresholds)

Portal, LMS 2-2

ports

access ports 4-3, 8-3, 8-4

firewalls and 11-2

managed by DFM 4-3

managing and unmanaging 3-19, 3-22

occupied by CiscoWorks 1-3, 7-7, 11-2, 11-17

overriding groups 10-7

polling and thresholds 10-2

privileged, using 11-20

trunk ports 4-3, 8-4

priorities (polling and thresholds) 10-3

processed SNMP traps B-1

processes

CiscoWorks 11-14

log file for multiple thread 11-13

registering with daemon manager 11-17

stopping and starting 11-14

processors, managing and unmanaging 3-19, 3-22

protocols, used by CiscoWorks 7-7, 11-2, 11-17

Q

Questioned device state 4-9, 4-19

R

Rediscover/Delete (devices) page 4-18, 4-21

rediscovery

contained devices 4-7

DCR synchronization and 4-23

events that trigger 4-23

log file 11-13

Rediscovery Schedule 4-23, 7-4, 7-5

(see also discovery)

Rediscovery Schedule page 7-5

(see also rediscovery)

RepeatedRestarts 10-28, 10-29, D-10

restoring databases 11-9

resuming device monitoring 3-21

RSFC 4-2, 4-7

RSM 4-2, 4-7

rules, group 8-11

S

security

alerts 2-9

file ownership and protection 11-1

firewalls 11-2

SNMPv3 11-2

SSL 11-2

user access 11-19

self-signed security certificates, creating 11-8

SMTP server, default 7-11

SNMP

polling

ICMP and E-3

overview E-2

SNMP versions supported by DFM E-2

SNMPv3 11-2

timeout and retries, modifying 4-26

SNMP Configuration page 4-27

SNMP traps

cold start F-1

integrating SNMP trap receiving with other NMS 7-9

pass-through B-2

processed B-1

SNMP Trap Notifications 5-2, 5-8

trap forwarding port 7-10

trap receiving port 7-10

warm start F-1

SSL 11-2

StateNotNormal D-11

states, devices 4-9

subscriptions (see Notification Services)

support, device 11-3

suspending device monitoring 3-21

Syslog Notifications 5-2, 5-17

system administration 7-1

backup and restore 11-9

database passwords 11-10

databases, purging 7-4

devices from traps to DFM 7-8

device support 11-3

logging, configuring 11-11

processes, starting and stopping 11-14

Rediscovery Schedule 7-5

scheduled tasks 7-4

security 11-1

self-signed security certificates, creating 11-8

SMTP default server 7-11

SNMP trap forwarding port 7-10

SNMP trap receiving port 7-10

users, configuring 11-5

system defined groups

DFM 8-3

overview 8-2

(see also groups)

T

tabular displays (see user interface)

thresholds

applying changes 10-17

categories

Backup Interface Support 10-24, 10-28

Dial-on-Demand Interface Support 10-24, 10-28

Environment 10-25, 10-28

Generic Interface/Port Performance 10-25, 10-28

Interface/Port Flapping 10-26, 10-28

Processor and Memory 10-27, 10-29

Reachability 10-27, 10-29

changing settings 10-9, 10-18

default values 10-28

events triggered by 10-28

how settings are applied 10-2

log files

adapter 11-12

database 11-13

grouping services 11-13

manager 11-13

restoring defaults 10-22

setting priorities 10-3

values 10-28

viewing 10-19

traps

forwarding from devices to DFM 7-8

pass-through SNMP B-2

processed SNMP B-1

SNMP (see SNMP traps)

unidentified traps B-5

troubleshooting

device discovery 4-18

device import 4-7, 4-18

trunk ports

customizable groups 8-4

listing by name, type, group, state 4-3

managing and unmanaging 3-19, 3-22

overriding groups 10-7

polling and thresholds 10-2, 10-8

polling categories 10-13

system defined groups 8-4

threshold categories 10-23

viewing thresholds 10-19

U

unidentified traps and events

clearing B-5

DDV, and 3-16

other B-5

Unknown device state 4-9

Unresponsive D-12

user access 11-19

user defined groups

editing 8-6

overview 8-2

(see also customizable groups)

user interface

DFM windows, working with 2-1

dates and times displayed 2-3

Enter key versus buttons 2-2

Help, using 2-3

multiple windows 2-2

page not displayed, reasons for 2-2

objects and groups, selecting 2-6

tabular displays 2-4

exporting data from 2-5

paging and sorting 2-4

printing 2-5

user roles, understanding 2-9

users, configuring 11-5

User Tracking (Campus Manager) 3-14

V

views

ACS and 9-1

activating and deactivating 9-3

configuring 9-1

creating 9-2

default 9-1

deleting 9-5

log file 11-13

maximum number 9-1

modifying 9-4

refresh cycle 9-1

selecting for AAD 3-8

view groups 8-2, 8-6

VLANs

Alerts and Activities Detail page and 3-9

Alerts and Activities display and 3-4, 4-3

Detailed Device View and 3-15

event properties page and 3-15

Fault History and 6-2

Notification Services and 5-1

viewing details 3-15