Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

access, user 11-17

Access Control Server (see ACS)

access ports

customizable groups 8-4

defined 4-3

listing by name, type, group, state 4-3

managing and unmanaging 3-18, 3-19

overriding groups 10-7

polling and thresholds 10-2, 10-8

polling categories 10-13

system defined groups 8-3

threshold categories 10-23

viewing thresholds 10-19

acknowledging alerts 3-22

ACS 11-4

Alerts and Activities display and 3-1, 3-6, 3-7, 3-10, 9-2

device-based filtering 11-7

Device Management pages and 4-2

DFM in ACS mode 11-6

Fault History pages and 6-2, 6-4, 6-5, 6-6, 6-8

Group Administration and 8-2

modifying roles and privileges 11-7

Notification Services and 5-6

Polling and Thresholds pages and 10-13, 10-19

registering with 11-5

users, configuring 11-5

versions supported 11-5

views and 9-2

alerts

acknowledging 3-22

annotating 3-22

clearing 3-7

defined 1-5

e-mail response 3-23

getting details about 3-4

stored Fault History information 6-4

Alerts and Activities Detail page 3-9

acknowledging alerts 3-22

annotating alerts 3-22

e-mail response 3-23

event details, obtaining 3-8

event properties, viewing 3-14

events associated with an alert, viewing 3-12

layout 3-10

starting 3-9

Alerts and Activities display 3-1

ACS and 3-1, 3-6, 3-7, 3-10, 9-2

customizing 3-7

Fault History, starting from 6-2

layout 3-3, 3-5

log file 11-11

overview 1-5, 3-1

starting 3-2, 3-9

tool buttons on 3-4

views 9-1

alias devices 4-13

annotating alerts 3-22

Apply Changes page 7-3

audience for this document ix

B

backing up databases 11-8

BackupActivated D-1

C

CASUSER, DFM file owner 11-1

cautions

significance of x

changing event names 5-4

CiscoView 3-13

CiscoWorks

CiscoWorks Assistant 1-3, 3-17

home page 2-2

LMS Portal 1-3, 2-2

processes and DFM 11-13

Common Services groups 8-1

Configuration page 1-7, 7-1

credentials, editing device 4-17

customizable groups 8-4, 10-2

access port 8-4

device 8-4

editing 8-6

interface 8-4

overview 8-2

restrictions 8-4

trunk port 8-4

(see also groups)

D

daemon manager, registering processes 11-15

Daily Purging Schedule

log file 11-12

managing 7-4

database

backing up and restoring 11-8

passwords 11-9

purging 7-3, 7-4

DCR 4-5

changes, effect on DFM 4-19

credentials, editing 4-17

deleted devices and 4-19

devices not in DFM 4-12

DFM discovery and 4-19

import all devices into DFM 4-10

import selected or filtered devices into DFM 4-10

log file 11-12

masters 4-6

slaves 4-6

synchronization with DFM 4-6

DDV 3-14

ACS and 4-2

layout 3-16

log file 11-11

starting 3-15, 4-20

suspending or resuming devices and elements 3-17

VLANs and 3-14

deleting devices 4-19

Detailed Device View (see DDV)

Device Aliases page 4-13

Device and Credentials Repository (see DCR)

Device Center

Alerts and Activities Detail and 3-13

Fault History and 6-1

Device Details page 4-20

device groups

polling settings 10-13

threshold categories 10-23

viewing thresholds 10-19

device groups, managing 8-2, 8-6

ACS and 4-2

customizable 8-4

deleting groups 8-17

group membership 8-17

polling and thresholds 10-2

rules 8-11

Device Import page 4-12

Device Management page 1-6

devices

DDV 3-14

managing and unmanaging 3-18

devices (continued)

overriding groups 10-6

polling and thresholds 10-8

resuming 3-17, 3-18

states 4-9

suspending 3-17, 3-18

devices, importing 4-9

aggregate devices 4-7

alias (duplicate) devices 4-13

contained devices 4-7

DCR

all devices 4-10

selected or filtered devices 4-10

device names 4-7

discovery status 4-13

troubleshooting 4-7, 4-14

verifying 4-13

devices, managing 4-1

ACS and 4-2

ACS device-based filtering 11-7

aggregate devices 4-7

contained devices 4-7

credentials, editing 4-17

DDV 3-14

deleting devices 4-19

device details, viewing 4-20

Device Details display, understanding 4-21

device states 4-9

device support 11-3

device types managed by DFM 4-2

exporting 4-16

forwarding traps to DFM 7-7

groups (see groups)

importing (see devices, importing) 4-9

interfaces managed by DFM 4-3

limits, device 2-8

log files 11-12

managing 3-18

naming 4-7

ports managed by DFM 4-3

rediscovering 4-18

SNMP timeout and retries, modifying 4-22

unmanaging 3-18

(see also DCR)

Device Summary page 4-8

device support 11-3

DFM

changing event names 5-4, D-1

day-to-day operations 1-5

device limits 2-8

device types managed by 4-2

differences from 1.2.x 1-3

home page 2-1

interfaces managed by 4-3

introduction 1-1, 1-7

operational overview 1-9

ports managed by 4-3

security alerts 2-7

servers, additional 11-4

setting up 1-4, 1-8

user interface overview 2-1

DFM home page

CiscoWorks home page and 11-4

introduction 2-1

registering additional DFM servers 11-4

DFM Object Grouping Services Server, log file 11-12

discovery

aggregate devices 4-7

alias (duplicate) devices 4-13

contained devices 4-7

DCR synchronization and 4-19

device states 4-9

events that trigger 4-19

log file 11-12

rediscovery 4-18

Rediscovery Schedule 4-19, 7-5

status 4-13

troubleshooting 4-7, 4-14

Discovery Status page 4-13

documentation x

additional online xii

audience for this ix

related to this product xi

typographical conventions in ix

duplexity, interface 8-13, 10-26, D-4

DuplexMode 10-26

DuplexSource 10-26

duplicate (alias) devices 4-13

Duplicate (event) D-1

E

e-mail

notifications (Notification Services) 5-2, 5-12

response to alert 3-23

SMTP server 7-10

event properties, viewing 3-14

events

changing names 5-4, D-1

clearing 3-14

defined 1-5

getting details about 3-8, 3-14

log files

Event Processing Adapters 11-12

Event Promulgation Module 11-12

thresholds and 10-28

Event Sets (see Notification Services)

ExceededMaximumUptime 10-28, D-2

ExcessiveFragmentation 10-29, D-2

exporting devices 4-16

F

FAT partitions 11-1

Fault History 6-1

ACS and 6-2, 6-4, 6-5, 6-6, 6-8

alerts, searches 6-4

Alerts and Activities display 6-5

Device Center and 6-1

Events display 6-7

introduction 1-7

log file 11-12

overview 6-1

starting 3-13, 6-2

file ownership 11-1

Flapping 10-29, D-2

G

groups 8-1

ACS and 8-2

Common Services, overview 8-1

creating 8-6, 8-8

customizable 8-4, 10-2

editing 8-6

overview 8-2

restrictions 8-4

deleting 8-17

details 8-15

DFM, overview 8-1

editing 8-6

managing, overview 8-5

membership 8-14, 8-16, 8-17

overriding (polling and thresholds) 10-3

rules 8-11

summaries 8-15

groups (continued)

system defined 8-2

Common Services 8-1

DFM 8-3

overview 8-1

user defined

editing 8-6

overview 8-2

H

help

online documentation xii

HighBackplaneUtilization 10-29, D-2

HighBroadcastRate 10-29, D-2

HighBufferMissRate 10-29, D-3

HighBufferUtilization 10-29, D-3

HighCollisionRate 10-29, D-3

HighDiscardRate 10-29, D-3

HighErrorRate 10-29, D-4

HighQueueDropRate 10-29, D-4

HighUtilization 10-29, D-4

HP OpenView 7-9

I

ICMP polling

intervals E-3

overview E-1

SNMP polling and E-3

IDUs (Incremental Device Updates) 11-3

InformAlarm D-4

InsufficientFreeMemory 10-29, D-5

interfaces

customizable groups 8-4

listing by name, type, group, state 4-3

managed by DFM 4-3

managing and unmanaging 3-18, 3-19

overriding groups 10-7

polling and thresholds 10-8

polling categories 10-13

system defined groups 8-3

threshold categories 10-23

viewing thresholds 10-19

inventory

DCR devices not in DFM 4-12

DCR synchronization with 4-6

effect of DCR changes 4-19

log files

Inventory Collector 11-11

Inventory Interactor 11-11

Inventory Service 11-12

inventory collection

log file 11-12

overview 4-19

(see also discovery)

IP addresses

managing and unmanaging 3-19

IP addresses, managing and unmanaging 3-18

K

Known device state 4-9

L

Learning device state 4-9

LMS Portal 1-3

logs

backups 11-11

configuring 11-10

DFM log files 11-11

log file (for Logging Services) 11-12

maintaining 11-11

sizes 11-11

M

MajorAlarm D-5

memory, managing and unmanaging 3-18, 3-19

MIBs

Notification MIB C-1

pass-through SNMP traps B-2

processed SNMP traps B-1

MIBs polled A-1

MinorAlarm D-5

MSFC 4-2, 4-7

MSM 4-2, 4-7

N

names, devices 4-7

NetView 7-9

NMS, integrating with DFM 7-9

NMSROOT 11-1

Notification Groups (see Notification Services)

Notification MIB C-1

Notification Services 5-1

ACS and 5-6

configuring notifications, overview 5-5

E-Mail Notifications 5-2, 5-12, 7-10

event names, customizing 5-4

Event Sets 5-5

introduction 1-6

log file 11-12

Notification Groups 5-6, 8-2, 8-6

Notification MIB C-1

SNMP Trap Notifications 5-2, 5-8

subscriptions 5-1

Syslog Notifications 5-2, 5-16

VLANs and 5-1

O

online help, using 2-2

OperationallyDown D-5

OutOfRange 10-28, D-6

overriding groups 10-3

default 10-4

devices 10-6

interfaces 10-7

port 10-7

P

pass-through SNMP traps B-2

passwords, database 11-9

Pending device state 4-9, 4-15

polling

ACS and 10-13

applying changes 10-17

changing settings 10-9

device groups 10-18

editing settings 10-13

how settings are applied 10-2

ICMP

intervals E-3

overview E-1

SNMP and E-3

log files

adapter 11-11

database 11-12

grouping services 11-12

manager 11-12

restoring default settings 10-17

setting priorities 10-3

SNMP

ICMP and E-3

overview E-2

versions supported by DFM E-2

viewing settings 10-13

polling and thresholds 10-1

ACS and 10-19

applying changes 10-17

changing settings 10-9

customizable groups and 10-2

log files

adapter 11-11

database 11-12

grouping services 11-12

manager 11-12

priorities 10-3

setting priorities 10-3

(see also polling)

(see also thresholds)

Portal, LMS 1-3, 2-2

ports

access ports 4-3, 8-3, 8-4

firewalls and 11-2

managed by DFM 4-3

managing and unmanaging 3-18, 3-19

occupied by CiscoWorks 1-4, 7-7, 11-2, 11-15

overriding groups 10-7

polling and thresholds 10-2

privileged, using 11-18

trunk ports 4-3, 8-4

priorities (polling and thresholds) 10-3

processed SNMP traps B-1

processes

CiscoWorks 11-13

log file for multiple thread 11-12

registering with daemon manager 11-15

stopping and starting 11-13

processors, managing and unmanaging 3-18, 3-19

protocols, used by CiscoWorks 7-7, 11-2, 11-15

Q

Questioned device state 4-9, 4-15

R

Rediscover/Delete (devices) page 4-14, 4-17

rediscovery

contained devices 4-7

DCR synchronization and 4-19

events that trigger 4-19

log file 11-12

Rediscovery Schedule 4-19, 7-3, 7-5

(see also discovery)

Rediscovery Schedule page 7-5

(see also rediscovery)

RepeatedRestarts 10-29, D-6

restoring databases 11-8

resuming device monitoring 3-17, 3-18

RSFC 4-2, 4-7

RSM 4-2, 4-7

rules, group 8-11

S

security

alerts 2-7

file ownership and protection 11-1

firewalls 11-2

SNMPv3 11-2

SSL 11-2

user access 11-17

self-signed security certificates, creating 11-7

SMTP server, default 7-10

SNMP

polling

ICMP and E-3

overview E-2

SNMP versions supported by DFM E-2

SNMPv3 11-2

timeout and retries, modifying 4-22

SNMP Configuration page 4-22

SNMP traps

cold start F-1

integrating SNMP trap receiving with other NMS 7-9

pass-through B-2

processed B-1

SNMP Trap Notifications 5-2, 5-8

trap forwarding port 7-10

trap receiving port 7-9

warm start F-1

SSL 11-2

StateNotNormal D-6

states, devices 4-9

subscriptions (see Notification Services)

support, device 11-3

suspending device monitoring 3-17, 3-18

Syslog Notifications 5-2, 5-16

system administration 7-1

backup and restore 11-8

database passwords 11-9

databases, purging 7-4

devices from traps to DFM 7-7

device support 11-3

logging, configuring 11-10

processes, starting and stopping 11-13

Rediscovery Schedule 7-5

scheduled tasks 7-3

security 11-1

self-signed security certificates, creating 11-7

SMTP default server 7-10

SNMP trap forwarding port 7-10

SNMP trap receiving port 7-9

users, configuring 11-4

system defined groups

DFM 8-3

overview 8-1

(see also groups)

T

tabular displays (see user interface)

thresholds

applying changes 10-17

categories

Backup Interface Support 10-24, 10-28

Dial-on-Demand Interface Support 10-25, 10-28

Environment 10-25, 10-28

Generic Interface/Port Performance 10-25, 10-29

Interface/Port Flapping 10-27, 10-29

Processor and Memory 10-27, 10-29

Reachability 10-28, 10-29

changing settings 10-9, 10-18

default values 10-28

events triggered by 10-28

how settings are applied 10-2

log files

adapter 11-11

database 11-12

grouping services 11-12

manager 11-12

restoring defaults 10-22

setting priorities 10-3

values 10-28

viewing 10-19

traps

forwarding from devices to DFM 7-7

pass-through SNMP B-2

processed SNMP B-1

SNMP (see SNMP traps)

unidentified traps B-5

troubleshooting

device discovery 4-14

device import 4-7, 4-14

trunk ports

customizable groups 8-4

defined 4-3

listing by name, type, group, state 4-3

trunk ports (continued)

managing and unmanaging 3-18, 3-19

overriding groups 10-7

polling and thresholds 10-2, 10-8

polling categories 10-13

system defined groups 8-4

threshold categories 10-23

viewing thresholds 10-19

typographical conventions in this document ix

U

unidentified traps and events

clearing B-5

DDV, and 3-15

other B-5

Unknown device state 4-9

Unresponsive D-7

user access 11-17

user defined groups

editing 8-6

overview 8-2

(see also customizable groups)

user interface

DFM windows, working with 2-1

dates and times displayed 2-3

Enter key versus buttons 2-2

Help, using 2-2

multiple windows 2-2

page not displayed, reasons for 2-2

objects and groups, selecting 2-5

tabular displays 2-3

exporting data from 2-4

paging and sorting 2-4

printing 2-4

user roles, understanding 2-7

users, configuring 11-4

User Tracking (Campus Manager) 3-13

V

views

ACS and 9-2

activating and deactivating 9-3

configuring 9-1

creating 9-2

default 9-2

deleting 9-4

log file 11-12

maximum number 9-1

modifying 9-3

refresh cycle 9-1

selecting for AAD 3-7

view groups 8-2, 8-6

VLANs

Alerts and Activities Detail page and 3-9

Alerts and Activities display and 3-5, 4-2

Detailed Device View and 3-14

event properties page and 3-14

Fault History and 6-2

Notification Services and 5-1

viewing details 3-14