Table Of Contents
Understanding Time Zone Settings
Learning More About the Common Services
Overview
CiscoWorks Common Services (Common Services) represents a common set of management services that are shared by CiscoWorks applications. CiscoWorks is a family of products based on Internet standards for managing networks and devices. All CiscoWorks products use and depend on Common Services.
Common Services provides a foundation for CiscoWorks applications to share a common model for data storage, login, user role definitions, access privileges, security protocols, as well as navigation.
It creates a standard user experience for all management functions. It also provides the common framework for all basic system level operations such as installation, data management including backup-restore and import-export, event and message handling, and job and process management.
Common Services 3.0 provides a set of new features required to drive the CiscoWorks applications towards a common look and feel. The new CiscoWorks Homepage replaces the existing desktop.
Common Services 3.0 enables sharing of critical information among the various products, and provides a new framework for delivering timely support of new devices. In addition, it supports new platforms, and provides enhanced security mechanisms.
New Features
The major new features in this release:
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CiscoWorks Homepage
Provides launch points for CiscoWorks family of products and other resources. The HTML based CiscoWorks Homepage replaces the Java applet based Desktop.
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Provides a central place for management of devices and their credentials that the different applications managing those devices can use. Sharing of devices and credentials help in common administration.
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Provides a one-stop place where you can see a summary for a device, and launch troubleshooting tools, management tasks, and reports for the selected device.
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Provides a mechanism for applications to create shared device groups. Provides grouping facility based on various attributes in Device and Credential Repository (DCR).
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Allows you to download and deploy device packages and software patches.
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Provides packet level security, integrity protection, and replay protection. However, it does not encrypt the packets.
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Enables Common Services and its applications to restore the data backed up from an earlier version.
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Understanding Time Zone Settings
Common Services and associated CiscoWorks application suites support many time zones. However, applications that have scheduling and reporting functions, and applications that produce or use time stamps vary based on:
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For detailed information, see the Release Notes included with your CiscoWorks applications.
Learning More About the Common Services
You can find detailed information on the features and functions of CiscoWorks Common Services in the following sections:
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In addition, the Online help included with Common Services provides explanations and procedures for the related tasks.
You can launch the Online help from the CiscoWorks Homepage by clicking the Help button on top of the right hand side of the CiscoWorks Homepage.
For tips about accessing Online help, see Using Online Help.
You can check the version details and licensing information about Common Services by clicking the About button on top of the right hand side of the CiscoWorks Homepage.