User Guide for Campus Manager 5.1 (With LMS 3.1)
Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -

Index

A

about Campus Manager 1-1

ACS integration, understanding 4-1

administering Campus Manager 5-1

admin dashboard

advanced reports 5-8

application setup tasks 5-6

basic reports 5-7

operational tasks 5-7

system status table 5-5

administration reports, using 5-36

ANI data collection metrics, displaying 5-36

ANI Server, analyzing 5-36

discovered device details, displaying 5-36

supported devices list, displaying 5-38

administration tasks, about 5-4

ANI data collection, using 5-9

best practices in discovery scheduling 5-20

data collection, scheduling 5-19

data collection filters, setting up 5-11

debugging options 5-43

settings, displaying 5-9

applications, starting 5-53

auto refresh 5-5

details, displaying 5-4

device discovery administration 5-9

debugging options, setting 5-9

FAQs 7-104

security issues 5-53

understanding 5-2

user and host acquisition, using

delete interval, modifying 7-20

domain name display, specifying 7-23

end host user information, importing 7-23

purge policy, specifying 7-22

schedule, modifying 7-17

subnet discovery, configuring 7-19

User Tracking administration, using 5-24

ANI data collection administration, using 5-9

best practices in discovery scheduling 5-20

data collection, scheduling 5-19

data collection filters, setting up 5-11

debugging options 5-43

settings, vieiwing 5-9

SNMP settings, modifying 5-10

ANI discover metrics, displaying 9-72

ANI Server

analyzing 5-36

network dependencies, and 7-5

applications

about 1-1

starting 3-2, 5-53

application servers, working with 9-68

audience for this document i-xxi

B

Bandwidth Utilization 9-38

Bandwidth Utlization

enabling RMON 9-39

before using Campus Manager 3-2

Best Practices Deviations

acknowledging 8-38

points to be noted 8-41

C

Campus Manager reports 9-70

caution regarding Cisco Visio stencil file names, changing 9-52

cautions

significance of i-xxii

cautions regarding

restarting Daemon Manager on Windows 5-4

changes with this release 2-1

CiscoView, starting

from VLAN Port Assignment 9-64

Cisco Visio stencil file, downloading 9-52

CiscoWorks, logging into 3-1

Cisco Works Assistant

launching from end hosts reports 7-53

launching from N-hop view portlet 9-48

CiscoWorks Assistant

launching from Topology services 9-2

CiscoWorks Common Services

license integration, understanding 4-5

CLI

administration CLI commands 5-48

cmexport command (see under Data Extraction Engine) 13-3

configuring

inter-VLAN routing 10-25

on an external router 10-27

on RSM, MSFC3, and L2/L3 devices 10-25

subnet discovery for User Tracking 7-19

User Tracking Utility 7-97

D

Daemon Manager, using

restarting on Solaris 5-4

restarting on Windows 5-4

Data Collection

filter policies 5-12

manually excluding devices 5-17

manually including devices 5-15

understanding 5-2

Data Extraction Engine (see DEE) 13-1

DCR integration, understanding 4-3

debugging options, setting 5-43

DEE (Data Extraction Engine) 13-1

cmexport command

about 13-2

function-specific options 13-5

mandatory arguments 13-4

optional arguments 13-4

running 13-3

cmexport Discrepancy comand 13-12

cmexport L2topology command 13-10

cmexport manpage 13-14

cmexport ut command 13-6

developer's reference 13-17

Discrepancy data schema 13-22

exporting data from Campus Manager, servlet 13-23

Topology data schema 13-21

User Tracking data schema 13-17

User Tracking phone data schema 13-19

User Tracking subnet data schema 13-20

User Tracking switch data schema 13-18

overview 13-1

troubleshooting

FAQs 13-27

Device Center integration, understanding 4-4

device discovery administration, in Campus Manager 5-9

Device Management 5-11

Auto Mode 5-11

Manual Mode 5-12

Device Poller 5-20

adding critical devices 5-21

devices, working with 9-58

(see also MLS devices) 9-66

device attributes, working with 9-61

device labels

clearing 9-60

displaying 9-59

device tooltips, interpreting 9-59, 9-60

Device selector

advanced search 7-66

device service modules, displaying 9-68

DFM as primary listener 7-33

Discrepancies

acknowledging 8-32

points to be noted 8-35

unacknowledging 8-32

discrepancy reporting 8-1

physical discrepancies 8-2

Discrepancy Reports

about 1-1

starting 5-53

documentation i-xxii

additional online i-xxiii

audience for this i-xxi

related to this product i-xxii

typographical conventions in i-xxi

E

EtherChannel 10-41

configuring 10-41

understanding 10-41

using 10-41

Ethernet VLANs

about 10-15

creating 10-15

F

FAQs

about DEE (Data Extraction Engine) 13-27

about User Tracking 7-104

device management 5-18

G

getting started 3-1

applications, starting 3-2

before using Campus Manager 3-2

CiscoWorks, logging into 3-1

interface, understanding 3-3

Group Selector, using 7-64

H

help

online documentation i-xxiii

home page

Viewing Campus Manager Homepage 5-4

HPOV as primary listener 7-32

I

IEEE 802.1Q, VLAN trunking protocol 9-83

integration of CiscoWorks Common Services 4-1

ACS integration, understanding 4-1

DCS integration, understanding 4-3

Device Center integration 4-4

license integration 4-5

OGS integration, understanding 4-4

Package Support Updater integration 4-5

IPv6 (Internet Protocol version 6) 12-1

IPv6 Addresses report

displaying 12-2

interpreting 12-2

understanding 12-1

ISL (Inter-Switch Link), VLAN trunking protocol 9-82

IVR (inter-VLAN routing)

configuring 10-25

on on external router 10-27

on RSM, MSFC3, and L2/L3 devices 10-25

understanding 10-25

using 10-25

J

Job Browser, using 5-47

L

license integration for CiscoWorks Common Services 4-5

logging into CiscoWorks 3-1

Lookup Analyzer, using 7-86

M

management addresses, setting preferred 9-63

MLS devices, working with 9-66

MLS reports, displaying 9-66

MLS reports, interpreting 9-66

Route Processors report 9-67

Switching Engines report 9-67

N

network topology views

connecting to a device from a client 9-19

customizing 9-26

background images, setting 9-34

devices, deleting 9-26

saving layouts 9-26

topology filters, using 9-37

view features, modifying 9-31

view properties, changing 9-33

displaying 9-23

exporting to Visio 9-52

Find, using in 9-44

navigating in 9-18

summary view, understanding 9-45

interpreting 9-46

summary views, understanding

unconnected device information, interpreting 9-46

understanding 9-17

using 9-24

view layouts

changing 9-27

upgrading 9-47

N-Hop view portlet 9-47

O

Other Admin settings, using 5-39

overviews of

Campus Manager 1-1

applications 1-1

DEE (Data Extraction Engine) 13-1

P

Package Support Updater integration, understanding 4-5

Path Analysis

about 1-1

starting 5-53

PGS integration, understanding 4-4

physical discrepancy reports 8-2

ping sweep options, modifying 7-18

PoE devices 9-38

port attributes, displaying 9-61

aggregate link attributes, displaying 9-54

aggregate link attributes, interpreting 9-54

interpreting 9-62

prerequisites to using Campus Manager 3-2

protocol filtering, monitoring by port 9-71

filter information, displaying 9-72

understanding filtering 9-71

PVLAN (private VLAN)

creating

about 10-20

primary 10-21

promiscuous ports, configuring 10-23

secondary 10-22

secondary, associating ports with 10-22

deleting 10-24

types 10-18

promiscuous ports 10-19

PVLAN host ports 10-19

PVLAN trunk ports 10-19

understanding 10-18

using 10-19

R

Recommended 8-34

reports

Administration, using 5-36

ANI data collection metrics, displaying 5-36

ANI Server, analyzing 5-36

discovered device details, displaying 5-36

supported deviceslist, displaying 5-38

Campus Manager 9-70

discrepancy reporting 8-1

physical discrepancies 8-2

understanding 8-1

Time Domain Reflectometer (TDR) reports 9-55

running from Campus Manager 9-56

understanding 9-55

using 9-55

user tracking

custom layouts 7-74

custom reports 7-72

disconnected end hosts 7-54

duplicate MAC in end hosts report 7-53

duplicate reports 7-50

end hosts reports 7-52

exporting 7-46

history reports, understanding 7-68

printing 7-46

printing end hosts reports 7-54

quick reports 7-44

switch port usage reports, exporting 7-84

switch port usage reports, understanding 7-62

understanding 7-43

RME server credentials, setting 5-41

S

security

advantages of VLANs in 10-3

issues in Campus Manager 5-53

SNMP

MAC notification listener 7-31

SNMP trap listener, configuring 7-31

SNMP traps on ports, enabling 7-28

Trap listener, configuring 7-31

starting

Campus Manager applications 5-53

CiscoView

from VLAN Port Assignment 9-64

Telnet 9-64

Topology Services 9-3

STP (Spanning Tree Protocol) 11-1

configuring on a network 11-12

MISTP devices 11-31

MISTP instances 11-36

MISTP ports 11-20

MISTP trunks 11-41

MST devices 11-27

MST instances 11-35

MST ports 11-16

MST trunks 11-39

PVST devices 11-24

PVST ports 11-13

PVST trunks 11-37

filters in Switch Cloud View, displaying 11-44

Cisco MISTP instances 11-45

IEEE 802.1s instances 11-45

STP loop inconsistencies 11-43

STP PVID inconsistencies 11-44

STP root inconsistencies 11-44

STP type inconsistencies 11-44

VLANs in switch clouds 11-46

Instance Reduction Recommendation report

interpreting 11-8

preparing 11-7

MISTP (multiple instance STP), about 11-3

MST (multiple STP), about 11-2

Number of Instances Recommendation report

interpreting 11-6

preparing 11-6

Optimal Root Recommendation report

interpreting 11-5

preparing 11-4

PVST (per VLAN STP), about 11-2

reports 11-3

Instance Reduction Recommendation 11-7

Number of Instances Recommendation 11-6

Optimal Root Recommendation 11-4

STP Visualizer

interpreting 11-12

notes 11-12

preparing 11-10

topology filters 11-43

understanding 11-1

MST (multiple STP) 11-2

PVST (per VLAN STP) 11-2

VLAN to Instance Mapping Recommendation report

interpreting 11-9

preparing 11-8

Switch Cloud View, and spanning tree filters 11-44

Cisco MISTP instances 11-45

IEEE 802.1s instances, displaying 11-45

STP loop inconsistencies, displaying 11-43

STP PVID inconsistencies, displaying 11-44

STP root inconsistencies, displaying 11-44

STP type inconsistencies, displaying 11-44

VLANs in switch clouds, displaying 11-46

T

TDR (Time Domain Reflectometer) reports 9-55

running from Campus Manager 9-56

understanding 9-55

using 9-55

Telnet, starting 9-64

token ring bridging, VLAN trunking protocols 9-83

topology groups

hierarchical maps 9-74

displaying 9-75

understanding 9-74

system-defined groups

creating, based on subnet 5-27

user-defined groups 5-25

Topology Services 9-1

about 1-1

ANI discovery metrics, displaying 9-72

application servers, working with 9-68

Campus Manager reports 9-70

command reference 9-76

main window commands 9-76

network topology view commands 9-78

connecting to a device from a client 9-19

devices, working with 9-58

device attributes, interpreting 9-61

device labels, clearing 9-60

device labels, displaying 9-59

device tooltips, working with 9-59, 9-60

device service modules, displaying 9-68

link attributes

displaying 9-53

interpreting 9-54

links, working with 9-53

link tooltips, interpreting 9-53

main window

colors in 9-5

Find, using in 9-16

icons in 9-5

legend 9-5

navigating in 9-14

understanding 9-12

management addresses, setting preferred 9-63

MLS devices, working with 9-66

MLS reports, displaying 9-66

MLS reports, interpreting 9-66

network topology views

customizing 9-26

displaying 9-23

exporting to Visio 9-52

Find, using in 9-44

layouts, changing 9-27

navigating in 9-18

summary views, understanding 9-45

understanding 9-17

using 9-24

port attributes, displaying 9-61

aggregate link attributes

interpreting     1

aggregate link attributes, displaying 9-54

interpreting 9-62

protocol filtering, monitoring by port 9-71

filter information, displaying 9-72

understanding filtering 9-71

protocols supported in spanning tree 11-1

starting 5-53, 9-3

Time Domain Reflectometer (TDR) reports 9-55

running from Campus Manager 9-56

understanding 9-55

using 9-55

toplogy groups 9-73

access controls 5-30

group properties, creating 5-30

group rule, creating 5-32

hierarchical maps 9-74

memberships, creating 5-33

rule example 5-29

rules editor 5-27

topology groups

membership updates 5-34

understanding 9-73

understanding 9-2

troubleshooting

FAQs about

DEE (Data Extraction Engine) 13-27

User Tracking 7-104

User Tracking 7-103

outdated entries in User Tracking table 7-105

trunking 10-35

characteristics of trunks 10-36

considerations in 10-35

DTP (Dynamic Trunking Protocol) 10-35

encapsulation types 10-37

trunk encapsulation 10-36

trunk ports

end host discovery on trunk ports 7-21

typographical conventions in this document i-xxi

U

user and host acquisition administration

delete interval, modifying 7-20

domain name display, specifying 7-23

end host user information, importing 7-23

ping sweep options, modifying 7-18

purge policy, specifying 7-22

schedule, modifying 7-17

subnet discovery, configuring 7-19

User Tracking 7-1

(see also User Tracking Utility) 7-93

acquisition schedule, modifying 7-17

acquisition settings, modifying 7-9

archived reports 7-77

deleting 7-80

list of, displaying 7-77

using 7-77

command-line interface 7-81

custom layouts 7-75

copying 7-76

creating 7-75

deleting 7-77

editing 7-76

list of, displaying 7-75

using 7-75

custom reports 7-72

copying 7-74

creating 7-72

deleting 7-74

editing 7-74

list of, displaying 7-72

using 7-72

data migration 7-43

debugging options 7-36

DHCP snooping 7-26

Dynamic updates 7-23

Dynamic User Tracking 7-23

FAQs 7-104

error logging 7-106

length of time data is maintained 7-106

non-CDP devices 7-106

IP Phones report, displaying 7-58

jobs, deleting 7-49

jobs, stopping 7-48

MACUHIC 7-26

Major Acquisition 7-3

Minor Acquisition 7-4

network and ANIServer dependencies 7-5

properties from the backend, configuring 7-14

properties that support duplicate MAC address 7-13

Report Generator, using 7-49

reports

about 7-43

archived reports, using 7-77

custom layouts, using 7-75

custom reports, using 7-72

Duplicates report, displaying 7-50

End Hosts report, displaying 7-52

IP Phones report, displaying 7-58

job details, displaying 7-48

job lists, displaying 7-47

jobs, deleting 7-49

jobs, stopping 7-48

quick reports, displaying 7-44

Report Generator, using 7-49

understanding 7-43

starting 5-53

troubleshooting 7-103

understanding 7-1

User Tracking Debugger Utility 7-102

understanding 7-102

using 7-103

using 7-2

UT data, accessing 7-3

UT data, importing 7-85

UT in DHCP environment 7-11

various acquisitions 7-3

User Tracking Utility 7-93

accessing 7-96

configuring 7-97

downloading 7-94

installing 7-94

hardware requirements 7-94

reinstalling 7-102

software requirements 7-94

uninstalling 7-100

UTLite script, installing 7-91

UTLite script, uninstalling 7-92

key terms in 7-93

understanding 7-93

using

pattern use in searching 7-100

user or host, searching for 7-97

UTLite, understanding 7-88

V

Visio

Cisco Visio stencil file, downloading 9-52

exporting network topology views to 9-52

VLAN and VTP management 10-1

(see also VLANs) 10-1

EtherChannel 10-41

configuring 10-41

understanding 10-41

using 10-41

inter-VLAN routing

configuring 10-25

understanding 10-25

using 10-25

protocols supported 9-82

IEEE 802.1Q 9-83

ISL (Inter-Switch Link) 9-82

token ring bridging 9-83

PVLAN (private VLAN)

creating 10-20

deleting 10-24

types 10-18

understanding 10-18

using 10-19

reports 10-16

trunking 10-35

characteristics of trunks 10-36

considerations in 10-35

DTP (Dynamic Trunking Protocol) 10-35

encapsulation types 10-37

trunk encapsulation 10-36

VLAN Port Assignment (see VLAN Port Assignment) 10-42

VTP (see VTP) 10-28

VLAN Port Assignment 10-42

about 1-1

CiscoView, starting 9-64

starting 5-53, 10-43

Telnet, starting 9-64

topology views, displaying

device attributes, displaying 10-47

port attributes, displaying 10-46

topology views and attribute summaries, displaying 10-46

trunk attributes

configuring 10-45

displaying 10-49

interpreting 10-49

understanding 10-43

using 10-44

VLANs

about 10-1

advantages of 10-2

in adds, moves, and changes 10-2

in broadcast activity 10-2

in security 10-3

components of 10-3

types supported by Campus Manager 10-4

Ethernet VLANs 10-15

VTP (VLAN trunking protocol) 10-28

domain components 10-30

domains, about 10-29

using 10-32

reports, displaying 10-33

views, using 10-34

version 3 10-30

W

what's new in this release 2-1