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User Guide for Campus Manager 4.0.6 (With LMS 2.6)
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Notices
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Preface
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Chapter 1 About Campus Manager
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Chapter 2 Getting Started With Campus Manager
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Chapter 3 Administering Campus Manager
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Chapter 4 Integrating Campus Manager With CiscoWorks Common Services
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Chapter 5 Tracking Users
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Chapter 6 Discrepancy Reporting
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Chapter 7 Using Topology Services
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Chapter 8 Managing VLANs and VTP
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Chapter 9 Managing Network Spanning Trees
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Chapter 10 Support for IPv6
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Chapter 11 Managing ATMs
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Chapter 12 Path Analysis
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Chapter 13 Data Extraction Engine
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Index
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Table Of Contents
Understanding Topology Services
Using Topology Services Legend
Understanding Topology Services Main Window
Using Topology Services Main Window
Understanding Network Topology Views
Navigating in Network Topology Views
Connecting Securely to Devices From Clients
Using Panner to View Topology Maps
Customizing Network Topology Views
Saving Network Topology View Layouts
Deleting Devices From Network View
Changing Network Topology View Layouts
Modifying Network View Features
Changing Network Topology View Properties for One User Role
Changing Network Topology View Properties for All Users
Setting Background Images for Topology Views
Using Find in Network Topology Views
Highlighting Devices From Summary View
Interpreting Summary Information
Interpreting Network View Summary Information
Interpreting Unconnected Device View Summary Information
Upgrading Network Topology Views
Using Microsoft Visio With Topology Views
Downloading the Cisco Visio Stencil File
Exporting Network Topology Views to Visio
Displaying Aggregate Link Attributes
Interpreting Aggregate Link Attributes
Time Domain Reflectometry Reports
Understanding Time Domain Reflectometry
Using Time Domain Reflectometry Reports
Performing Data Collection for Devices
Interpreting Device Attributes
Setting Preferred Management Addresses
Working With Application Servers
Displaying Device Service Modules
Interpreting Service Attributes
Monitoring Protocol Filter by Port
Understanding Protocol Filtering
Displaying Protocol Filter Information
Viewing Data Collection Metrics
Interpreting Topology Groups Summary Information
Understanding Hierarchical Maps
Displaying Aggregate Links in Hierarchical Maps
Topology Services Menu Reference
Topology Services Main Window Menu Reference
Network Topology View Menu Reference
Inter-Switch Link (ISL) Protocol
Troubleshooting Topology Services
Troubleshooting Time Domain Reflectometry Reports
Using Topology Services
Topology Services is an application that enables you to view and monitor your network including the links and the ports of each link.
Topology services displays the network topology of the devices discovered by ANI, through Topology Maps.Besides these Maps, the application includes numerous reports that helps you to view the physical and logical connectivity in details. This chapter contains:
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Understanding Topology Services
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Understanding Topology Services
You can use Topology Services to:
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Starting Topology Services
Select Campus Manager > Topology Services from the CiscoWorks Homepage.
You must install the Java Plug-in to access Topology Services from a client. If you are prompted to install the Java plug-in, download and install it using the installation screens displayed.
The next time you start the application, it automatically uses the plug-in. For more information on the Java Plug-in, see User Guide for CiscoWorks Common Services.
Step 1
Step 2
For information about the Campus Manager Server, see About Campus Manager Server.
Using Topology Services Legend
The Topology Services Legend explains the use of icons and colors in network views. You can refer the Legend to identify devices in your network and their status. The Legend includes all manageable devices, including devices that might be present in your network.Color indicators described in the Legend enable you to quickly determine the status of your network.
To display the Legend:
Step 1
The Topology Services Main Window appears.
Step 2
The Campus Manager Color and Icon Legend window opens. For details, see Table 7-1.
Step 3
Table 7-1 Color and Icon Legend
ATM Switch
ATM-VLAN
Ethernet VLAN
Ethernet ATM-VLAN
ATM-Domain
Filter On
FDDI Ring
LE Client
LE Config Server
LE/Broadcast Server
Link Port
Network Topology View (Topology Map)
Switch Port
Router
Serial Bus
Switch
Switch Cloud
Token Ring CRF
Token Ring BRF
Token Ring ATM-VLAN
Unknown VLAN
WAN Switch
Embedded Router
Embedded Switch
Embedded SBC
End Station
Integrated Communications System
Layer 2 and Layer 3 Switch Router
Application Server
Hub
Switch Probe
Voice Gateway
Access Point
Optical Services Router
Cisco ONS Series Device
Content Engine
Content Server Switch
DSL Switch
Switch Stack
Storage Switch
Add Row
Campus Manager Server Unknown
Campus Manager Server Idle or Running
ATM Switch Cloud
Backup LECs
Backup LE Bus
Broadband Router
Cisco CallManager
Command Switch
Device
Navigate Down
Fabric
Fabric Cloud
Link in Forwarding State
Link in Blocking State
Isolated VLAN
Community VLAN
Two-way Community VLAN
Closed Folder
Domain Folder
Fabric Folder
Open Folder
Layer Map
Route Switch Module (RSM) Switch
Display All Rows
Begin
Stop Tree
Open Saved Path Trace File
Unknown Device
Zoom to Fit
Major Fault (red)1
OK (green)
Minor Fault (yellow)
Testing (magenta)
Unknown (blue)
Active (black)
Inactive (red)
Not in network (red dashes)
Unknown (blue)
1 Device is not reachable using SNMP or the device is down.
Table 7-2 lists the special scenarios for Layer 2/Layer 3 Switch Routers.
For example, the switch is running Catalyst operating system and the router is an RSM or MSFC module, and if either the switch or the router is unreachable the topology map displays the icon as:
Understanding Topology Services Main Window
You can access the LAN Edge, Layer 2, and Unconnected Devices network views of managed domains discovered in your network, and you can filter, access, or view network information or status. For more information, see Table 7-3.
Table 7-3 Topology Services Main Window Components
Menu
Contains Topology Services commands.
See Topology Services Main Window Menu Reference for more information.
Toolbar
Provides quick access to frequently used menu options.
To show or hide the toolbar, select View > Show Toolbar.
Tree View
Access the LAN Edge, Layer 2, and Unconnected Devices network views of managed domains.
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Summary View
Displays configuration information about the items displayed in the Tree View.
Click and drag column headings to change the order in which they appear.
Status Bar
Displays Topology Services system messages on the left and the Status button on the right.
Click the color-coded Status button to open ANI Information window.
In this window you can view Data Collection and User Tracking Acquisition status.
Understanding Tree View
The Tree View displays the discovered network objects in a hierarchical list. This list includes managed domains and available network views.
Using Topology Services Main Window
You can use Topology Services Main Window for displaying the discovered VTP domains, VLANs, and ATM domains. Access the LAN Edge, Layer 2, and Unconnected Devices.The topic contains:
Navigating in Main Window
You can display VTP domains, VLANs, ATM domains, and ATM-VLANs from the Main Window. You can also access the LAN Edge, Layer 2, and Unconnected Devices network views of managed domains discovered in your network, and you can filter, access, or view network information or status.
Figure 7-1 displays the Topology Services Main Window.
Figure 7-1 Topology Services Main Window
Table 7-5 describes different parts in the Topology Services Main Window.
Table 7-5 Using Main Window
Menu
Contains Topology Services commands.
See "Topology Services Main Window Menu Reference" section for more information.
Toolbar
Provides quick access to frequently used menu options.
To show or hide the toolbar, select View > Show Toolbar.
Tree View
Displays discovered VTP domains, VLANs, and ATM domains. Access the LAN Edge, Layer 2, and Unconnected Devices network views of managed domains.
Right-click items that you want to display, and select View > Display View to display network views.
Single-click items to display summary information in the Summary View.
Summary View
Displays configuration information about the items displayed in the Tree View.
Click and drag column headings to change the order in which they appear.
Status Bar
Displays Topology Services system messages on the left and the Status button on the right.
Click the color-coded Status button to view the ANI Information window that displays Data Collection and User Tracking acquisition status.
Click the ANI Status to display the ANI Information dialog box.
This dialog box displays your Data Collection and User Tracking Acquisition status, and the time at which the most recent Data Collection and User Tracking discoveries were completed.
Understanding Status Bar
The status bar displays information about the current status of the Topology Services application, and includes a button that you can click to view current network Data Collection and User Tracking Acquisition statistics.
Figure 7-2 describes sections of the status bar.
Figure 7-2 Status Bar
Table 7-6 describes different parts of a Status Bar.
Using Find in Main Window
You can use Find to locate specific items in your network. Your search is restricted to either the Tree View or Summary View. You cannot search both views simultaneously in Topology Services. Select the view based on the item you want to locate.
To use Find option in the Main Window:
Step 1
Enter the required information as described in the Main Window Find Field Descriptions table.
Step 2
Tip
Understanding Network Topology Views
A Network View is a graphical representation of the devices in your network. You can use Network Views to see different aspects of your network. Only devices and links discovered in your network are displayed.
While you use Topology Services, the listed devices and links change dynamically to display what the Campus Manager Server discovers in your network.
Network Views provide various abstract views of your network. Table 7-3 describes the Network Topology window components.
You can use Network Views to see different aspects of your network. Only devices and links discovered in your network are displayed in topology maps.
As you use Network Topology Views, listed devices and links change dynamically to display devices and links that Data Collection performs in your network. This section contains the following topics:
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Table 7-8 provides a list of functions that you can perform in Network Topology Views.
Navigating in Network Topology Views
You can use Network Topology Views to see different aspects of your network. Only devices and links discovered in your network are displayed in network views.
As you use network views, devices and links change dynamically to display changes that the Campus Manager Server discovers in your network.
Table 7-9 Network Topology View Features
Menu
Contains Topology Services commands.
See Network Topology View Menu Reference for more information.
Toolbar
Provides quick access to frequently used menu options.
To show or hide the toolbar, select View > Show Toolbar.
Topology Filters
Allows you to filter and display devices and links.
Filter device types, LANE components, link types, discrepancies in your network, and ATM components.
Status Bar
Displays Topology Services system messages on the left and the Discovery Status button on the right.
Click the color-coded Status to view the ANI Information.
This window provides you Data Collection and User Tracking acquisition status.
Figure 7-3 Network Topology View
Connecting Securely to Devices From Clients
You can connect securely to a device using SSH. To connect to a device from a client, Microsoft Windows clients must perform the SSH executable configuration. See For Microsoft Windows Clients
Solaris clients must use the default SSH client provided by the operating system. See For Solaris Clients
For Microsoft Windows Clients
This section describes how to connect to the devices from Microsoft Windows clients.
You must provide the location to an SSH client executable in the Java Runtime Parameter field.
Specifying the SSH Client
To Specify the SSH Client:
Step 1
The Java Plug-in Control Panel appears.
Step 2
Step 3
For example, if the ssh executable is located at E:\PROGRA~1\SSHCOM~1\SSHSEC~1\ssh2.exe,
add the following in the Java Runtime Parameter field:-DCMSSH=E:\PROGRA~1\SSHCOM~1\SSHSEC~1\ssh2.exe(Directory and file names must follow the 8.3 naming format.)
Step 4
Connecting to the Device
To connect to the Device:
Step 1
Step 2
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Right-click a device entry from a Summary View, and select SSH from the popup menu.
The SSH dialog box opens.
Step 3
Step 4
An SSH terminal window opens.
For Solaris Clients
Solaris clients must use the default SSH client provided by the operating system.
Step 1
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Right-click a device entry from a summary view, and select SSH from the popup menu.
The SSH dialog box opens.
Step 2
Step 3
An SSH terminal window opens.
Displaying Network Views
A Network Topology View is a graphical representation of the devices in your network.
To access and display several network and domain views:
Step 1
A popup menu appears.
Step 2
The Network Topology window opens, displaying the specified network or domain view. See Table 7-9 for more information.
Using Panner to View Topology Maps
Figure 7-4 Panning the Topology Map
Using Network Views
You can select a network view from the Tree View to display different segments of your network in a Network Topology window.
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See Table 7-10 for a list of functions you can perform in network topology views.
Table 7-10 Network View Item Descriptions
LAN Edge View
Shows network connectivity between Layer 3 devices that have routing characteristics.
Devices without Layer 3 connectivity are placed in ATM Domain or Switch Cloud network views.
View:
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Switch Cloud View
Displays the Layer 2 devices between two Layer 3 devices in your network.
View:
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Layer 2 View
Displays the Layer 2 information about your network, including ATM and LAN switches, routers, MLS devices, hubs, and switch probes.
View:
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Unconnected Devices View
Displays devices for which connectivity information could not be obtained, including devices not supported by Topology Services.
This can include non-Cisco ATM devices discovered through Integrated Local Management Interface (ILMI), since it is an industry standard.
View:
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VTP Views
Shows the devices that are participating in VTP domains. VTP Views also shows the non-VTP devices and ATM domains connected directly to the VTP domain.
View:
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Customizing Network Topology Views
You can modify the Network Topology Views to change the location of device icons or links, save Network Topology Views, and remove devices from the Network Topology View. This section contains the following topics:
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Saving Network Topology View Layouts
You can customize Network Topology Views by rearranging and dragging devices and links to different locations on the view. This allows multiple users to customize the way the Network Topology Views appear.
To do this:
Step 1
Step 2
Deleting Devices From Network View
To delete devices from any Network Topology View.
Step 1
Step 2
This step only removes the device from the Campus Manager Server database. If the device still exists in your network and is discoverable by the Campus Manager Server, it reappears during the next Data Collection.
If devices that you do not want displayed in Topology Services continue to reappear on the Network Topology View, modify the discovery settings on the Device Discovery.
Changing Network Topology View Layouts
To change the layout for each Network Topology View.
Step 1
Step 2
Modifying Network View Features
You can modify and customize various Network Topology View features to suit your operating environment. For example, you can change the display colors and view layout of the Network Topology View.
You can also customize the view features for individual user roles, or modify the default features for all users. This section contains the following topics:
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Changing Network Topology View Properties for One User Role
You can change client map properties for one user role without affecting the Network Topology View properties for other user roles.
To do this:
Step 1
The Client Map Properties window opens.
Step 2
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Changing Network Topology View Properties for All Users
To change the Network Topology View properties for all users:
Step 1
Step 2
The Client Default Properties window opens.
Step 3
To trim Sysname based on Domain suffix, enable Trim Domain Suffix On Labels, specify Domain Suffix value and ensure that Truncate Sysname On Labels is not enabled.
Step 4
Setting Background Images for Topology Views
You can set an image as the background of the Network Topology Views in Topology Services. Campus Manager allows you to upload images and set the image, where the image is in GIF, JPEG, or JPG image formats. This section contains the following topics:
To set the background image:
Step 1
Step 2
Uploading the Image
To upload and set the background image:
Step 1
Step 2
The Network Topology window appears.
Step 3
The Client Map Properties window appears.
Step 4
Step 5
Selecting the Image
After you finish uploading the image, you can select and set the background for each network view.
To select an image for the background:
Step 1
The Client Map Properties window appears.
Step 2
If you do not want to set an image, select the default None.
Step 3
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Deleting the Image
To delete the image from the list of images that you have uploaded.
Step 1
The Client Map Properties window appears.
Step 2
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Using Topology Filters
You can filter devices, links, and networking services, and locate these items on the Network Topology Views. Many different filters are available, but the availability of specific filters varies among each of the different Network Topology Views.
You can use multiple filters at the same time to display more than one media type.
To filter devices:
Step 1
The Topology Services Main Window appears.
Step 2
The Network Topology View appears.
Step 3
Table 7-14 describes various filters.
Step 4
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This requires that all criteria be met to highlight devices on the Network Topology View. Therefore, only those devices supporting active links of the selected type are displayed.
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This requires that any criteria be met in order to highlight the selection on the Network Topology View. However, for discrepancy filters, selecting multiple options from the same top level filter will assume an AND operation.
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However, you must complete the Displaying Service Attributes procedure to determine whether the specified Service (or any other Service) is currently active on the application server.
Step 5
To deselect items and check boxes that you have selected and return to the normal view, select Edit > Clear Highlighting.
Highlighting Filtered Devices
You can highlight the devices that you have filtered using the Topology filters. To do this:
Step 1
Step 2
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Right-click the topology map and select Highlight Filtered from the popup menu.
The topology map highlights the devices that are being filtered.
To clear the highlight on the devices, select Edit > Clear Highlighted from the menu.
Using Find in Network Topology Views
You can locate specific devices in your network by searching for the device name or device address. You can do this by using the Find option. To do this:
Step 1
Step 2
To highlight the device in the Network Topology View window, click Find.
In LAN Edge view, if you try to locate a device that is in a switch cloud or in an ATM fabric, though you cannot locate the device, the corresponding switch cloud or ATM fabric is highlighted.
Understanding Summary View
You can use the Summary View to monitor the current configuration of your network and easily find devices in your network.
The Summary View allows you to obtain summary information about the managed domains, logical components, and physical topology of your network. See Interpreting Summary Information for details on summary information.
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This topic contains:
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Highlighting Devices From Summary View
You can select a device and choose to highlight the device in the Network View from the Summary View in the Topology Services Main Window. To do this:
Step 1
The Topology Services Main Window appears.
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The Topology Map appears with the highlighted device.
Interpreting Summary Information
You can find help for interpreting summary information in Topology Services through these topics:
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Interpreting Network View Summary Information
To display summary information about items in the network views, click a Network View from the Tree View in Topology Services.
See Table 7-16 to interpret this information.
Interpreting Unconnected Device View Summary Information
To display summary information about items in the unconnected device views, click Unconnected Devices View from the Tree View in Topology Services.
See Table 7-17 to interpret the fields in the Unconnected Devices View Summary.
Upgrading Network Topology Views
After an upgrade installation or manual data import from Campus Manager 3.2 or Campus Manager 3.3, you may upgrade the Layer 2 View, LAN Edge View, or Unconnected Devices View that was saved in Campus Manager 3.2 or 3.3 to the new Campus Manager 4.0.6 format.
If this upgrade is not performed, you can directly use the default views, with enhanced features, generated by Campus Manager 4.0.6.
You can perform the following upgrade procedure more than once. To do this:
Step 1
The Upgrade Topology Views window appears.
Step 2
Step 3
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Using Microsoft Visio With Topology Views
You can export the network clouds, aggregate links, device nodes, links, buses, and all associated labels into a Visio drawing.
You can export Network Topology Views to Visio 2003 as an XML file. For more details, see Exporting Network Topology Views to Visio. Visio 2003 does not support .CSV file format.
To export Network Views to Microsoft Visio 2002 or previous versions, there are two options:
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This file stores images of Cisco devices that Visio uses to create the drawing. For more details, see "Downloading the Cisco Visio Stencil File" section.
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For more details, see "Exporting Network Topology Views to Visio" section.
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For more details, see "Exporting Network Topology Views to Visio" section.
Downloading the Cisco Visio Stencil File
You must download the Cisco stencil file if you want to export Network Topology views to Visio 2002 or previous versions. See Exporting Network Topology Views to Visio for more details. To do this:
Step 1
Step 2
The directory path is usually Visio\Solutions
Caution
Step 3
Exporting Network Topology Views to Visio
To export Network Topology views to Visio:
Step 1
Step 2
Step 3
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This option saves the Network Topology view as a .CSV file, which you can open in Visio 2002 or previous versions and convert into a Visio drawing. When you open the saved text file in Visio, select comma as the delimiter to use. See the Visio manual on how to create drawings from external data.
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This option saves the Network Topology view as a .VDX file, which you can open in Visio 2003. Proceed to Step 5.
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Step 5
Step 6
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Working With Links
You can use Network Topology Views to display information about links between discovered devices and the type of link connecting the devices. This section explains:
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Interpreting Link Tooltips
Link tooltips provide detailed information about links. They appear as popup windows as you move the cursor over different items in the discovered network.
Some network types display additional information in the tooltips.
For example, Token Ring devices, links, and buses also include the Token Ring Concentrator Relay Function (trCRF) ring number in hexadecimal digits.
Use Table 7-18 to help you interpret the tooltips that appear.
Displaying Link Attributes
You can display information about the links between devices in your network.
From a Network Topology View, right-click a link and select Link Attributes from the popup menu, or select Reports > Link Attributes.
The Link Attributes window opens. See Interpreting Link Attributes for more information.
Interpreting Link Attributes
See Table 7-19 to interpret the fields shown in the Link Attributes window.
Displaying Aggregate Link Attributes
The aggregation of multiple physical Ethernet links into a single, virtual link allows network managers to speed the flow of traffic through their networks, reaching speeds that would not be possible otherwise.
For example, if you have no access to links any faster than 100 Mbps, you might aggregate four separate channels of 100 Mbps each into a single 400 Mbps channel.
If there are any aggregate links between devices in your network, you can use Topology Services to display information about those aggregate links.
To display information about the aggregate links:
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The Aggregate Link Attributes window opens. See Interpreting Aggregate Link Attributes for more information.
Interpreting Aggregate Link Attributes
See Table 7-20 to interpret the fields shown in the Aggregate Link Attributes window.
Time Domain Reflectometry Reports
Time Domain Reflectometry (TDR) is used to detect faults in a cable. TDR checks and locates open circuits, short circuits, sharp bends, crimps, kinks, impedance mismatches, and other such defects.
Time Domain Reflectometry is required when the application cannot establish a link, or if the link does not perform as expected.
This usually occurs if you:
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In such cases, the nature of the defect in the cables are important. To detect the defects, you can perform TDR test on the link. TDR test checks the various aspects of the performance of physical links and its reliability, and reports status and failure.
This topic contains:
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Understanding Time Domain Reflectometry
Time Domain Reflectometry detects the defects by sending a signal through a cable, and reflecting it from the end of the cable. Open circuits, short circuits, sharp bends and other defects in the cable, reflects the signal back, at different amplitudes, depending on the severity of the defect.
The TDR measures the time taken by the signal to reflect back and thus calculates the distance to the defect in the cable. When the signal reaches the end of the cable, it reflects at a very low amplitude.
Using Time Domain Reflectometry Reports
Campus Manager supports TDR Cable Diagnostic Test and generates a report listing the results of the test on Cisco Catalyst 6000 switches. This is explained in the following topics:
Running TDR Test for a Link
To run the TDR test for a link:
Step 1
Step 2
This view is in the Tree View in the Topology Services Main Window.
Step 3
The Network Topology window for the selected view appears.
Step 4
Step 5
Step 6
A message appears:
Running TDR Report may affect data traffic in the link. Do you like to run the TDR Test.
Step 7
The TDR Report window appears. See Table 7-21 for details on the report.
After you generate the TDR report you can:
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To view the links that have support for TDR:
Step 1
Step 2
This view is in the Tree View in the Topology Services Main Window.
Step 3
The Network Topology window for the selected view appears.
The Topology Filters pane has a filter named TDR.
Step 4
Step 5
The supported links are highlighted.
Running TDR Test For a Port
To run TDR Test for a port:
Step 1
Step 2
Step 3
Step 4
The Port Attributes window for the device appears.
Step 5
Step 6
A message appears:
Running TDR Report may affect data traffic in the link. Do you like to run the TDR Test.
Step 7
The TDR report window appears.
See Table 7-22, for more details on the TDR report.
After you generate the TDR report you can:
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Working With Devices
You can use a Network Topology View to display information about the routers and switches in your network. This section contains:
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Performing Data Collection for Devices
You can perform data collection for each device or a group of devices from Topology Services.
Step 1
Step 2
Step 3
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Select the device from the topology map.
Step 4
The status bar displays the message:
Request data collection for n device(s) accepted by ANI.The discovery status button on the status bar shows the status as Running.
After the data collection is complete, the status bar displays a message:
Data Collection done, and the discovery status on the status bar shows the status as Idle.
Interpreting Device Tooltips
A tooltip is a text message that clarifies the purpose or meaning of a user interface element such as a button, a line, or an icon.
Generally, tooltips appear whenever your pointer rests on any user interface element for which a tooltip has been defined. Tooltip messages are displayed against a colored background (typically yellow or lavender) in a rectangle that hovers above the user interface element being described.
Tooltips in Topology Services provide detailed information about devices and links in Network Topology Views.
Some device types display additional information in the tooltips.
For example, Token Ring devices, links, and buses also include the Token Ring Concentrator Relay Function (trCRF) ring number in hexadecimal digits.
Tooltip for a device, for example, 172.18.2.11(C3900), contains the device name or the IP address, and the device type in parentheses.
Displaying Device Labels
To display device information labels in Network Topology Views. To do this:
Step 1
Step 2
This section explains the following topics:
Interpreting Device Labels
The device labels are then displayed. See Table 7-23.
Table 7-23 Device Labels
IP Address
IP address of the device.
Device Name
Name of the device.
SysName
SysName of the device.
Clearing Device Labels
To clear device information labels in the Network Topology Views.
From a Network Topology View, select View > Display Labels > Clear Labels. The device labels are then hidden from display.
Displaying Device Attributes
To display information about a specific device.
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The Device Attributes window opens. See Interpreting Device Attributes for more information.
Interpreting Device Attributes
See Table 7-24 to interpret the fields shown in the Device Attributes window.
Displaying Port Attributes
To display information about the status of the ports in your network.
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The Port Attributes window opens. See Interpreting Port Attributes for more information.
Interpreting Port Attributes
See Table 7-25 to interpret the columns shown in the Port Attributes Report window.
To see the list od unused ports, select View > Unused Ports from the menu. To see the complete list of ports, deselect View > Unused Ports to view the complete list of ports. You can also save or print the lists.
Setting Preferred Management Addresses
Some devices, such as routers, can have multiple IP addresses. You can set a preferred management address to be used by Campus Manager using either of the following procedures.
Note
To navigate from Topology Services Main Window:
Step 1
This view is in the Tree View in Topology Services Main Window.
Step 2
Step 3
The Select Management IP Address window containing the multiple IP addresses of the selected device appears.
Step 4
Step 5
To view the changes, select View > Refresh Summary from the menu.
To navigate from Topology View:
Step 1
Step 2
A topology map appears.
Step 3
Step 4
The Select Management IP Address window containing the multiple IP addresses of the selected device appears.
Step 5
Step 6
To view the changes, select View > Refresh Map from the menu.
Starting CiscoView
You can display specific device configuration and diagnostic information by starting CiscoView.
CiscoView is a graphical user interface (GUI) based device management software application that provides dynamic status, statistics, and comprehensive configuration information for Cisco internetworking devices.
CiscoView allows you to configure and monitor the port level information.
To start CiscoView:
Step 1
The VLAN Port Assignment window appears.
Step 2
Step 3
Step 4
Step 5
CiscoView page launches for the selected device.
Starting Telnet
You can initiate a remote terminal connection with the Cisco Systems Console on a device that supports Telnet and that appears in the VTP Domain table.
To do this:
Step 1
The Topology Services Main Window appears.
Step 2
Step 3
Or
Start Campus Manager > VLAN Port Assignment from the CiscoWorks Homepage.
The VLAN Port Assignment window appears.
Step 4
Step 5
Step 6
A Telnet session window opens.
Starting Device Center
Device Center provides the summary of details for a device. The application launches troubleshooting tools, management tasks, and reports for the selected device.
Since the application is based on a device-centric navigation paradigm, Device Center helps you to focus on device centric features and information from one location.
After launching Device Center, you can change the device attributes, update inventory, and initiate telnet with a device that is selected from the Device Center Window.
For more details on Device Center, see Using Device Center under User Guide for CiscoWorks Common Services 3.0.5.
To launch Device Center from Topology Services:
Step 1
The Topology Services Main Window appears.
Step 2
Or,
Right-click a device icon from a Network Topology View, and select Device Center from the popup menu.
Device Center launches for that device.
To launch Device Center from VLAN Port Assignment:
Step 1
The VLAN Port Assignment window appears.
Step 2
The VTP Domain table lists the ports that are in the selected VTP domain.
Step 3
Device Center launches for that device.
Working With MLS Devices
If you are using Multilayer Switching (MLS) in your network, Campus Manager displays MLS switches and routers in the network view.
MLS provides high-performance Layer 3 switching for Cisco routers and switches. MLS switches IP data packets between subnets while using standard routing protocols for route determination.
MLS also provides traffic statistics as part of its switching function. These statistics are used for identifying traffic characteristics for administration, planning, and troubleshooting. This section contains:
Displaying MLS Reports
You can obtain information about devices in your network that are participating in multilayer switching.
Step 1
If you do not know which devices are MLS devices, select Edit > Find.
Step 2
Or,
Select Reports > Multi-Layer Switching > Switch Engines to display the relationship between Layer 3 switching and forwarding devices in your network.
Interpreting MLS Reports
You can use MLS reports to display the relationships among multilayer switching (MLS) devices in your network.
The Route Processors Report displays information about the routers in your network that support multilayer switching, and their relationship with the MLS switches.
The Switching Engines Report displays information about the switches in your network that support Layer 3 switching (MLS), and their relationship with the MLS routers. This report also provides information about how the flow is Layer 3 switched. This section contains:
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•
Interpreting the Route Processors Report
See Table 7-26 to interpret information shown in the Route Processors report.
Interpreting Switching Engines Report
See Table 7-27 to interpret information displayed in the Switching Engines report.
Note About Unified Icon
Network Topology View of the Campus Manager displays a single icon for Cisco Catalyst 6000 with MSFC and Cisco Catalyst 5000 with RSM devices. The unified icon is Layer 2 and Layer 3 Switch Router icon.
In previous versions of Campus Manager, the these devices were represented using different icons.
Working With Application Servers
Application servers are high-availability workflow systems that provide categories of service on a network, such as Cisco AVVID (Architecture for Voice, Video and Integrated Data) services.
For example, a Media Convergence Server (MCS) is an application server providing such AVVID-related applications as Cisco CallManager.
Cisco CallManager provides signaling and call control services to Cisco integrated multimedia applications as well as third-party applications. Cisco CallManager services can be distributed and clustered over an IP network, thereby allowing scale to 10,000 users and triple call processing redundancy.
The Campus Manager Server component of CiscoWorks manages application servers, and Topology Services displays them in the Layer 2 view.
You can access application servers and start Cisco CallManager from Topology Services.
Topology Services cannot distinguish a Windows server (NT and 2000) from an application server running Cisco CallManager.
Topology Services will always display a Windows server or a Media Convergence Server as an application server.
To start an application server:
Step 1
See Displaying Service Attributes for more details on the Service Attributes.
Or
Right-click an application server entry from a Summary View and select Service Attributes from the popup menu.
The Service Attributes window opens.
Step 2
The application server starts. See the documentation included with the application server for more information.
Displaying Device Service Modules
To view the details on service modules for the devices:
Step 1
Step 2
Step 3
The Service Modules window appears.
See Table 7-28 to interpret the fields shown in the Service Modules window.
Table 7-28 Service Modules Field Descriptions
Device Name
Name of the device.
Module IP Address
IP Address of the module on the device.
Device Type
Cisco product name for the device, such as C6506.
Module Type
Type of module.
Module ID
Module identification, such as slot number.
Module Status
Current operational status, that is whether the module is active or inactive.
Launch
If IP Address is available, and Status is Ok, this button allows you to start the administration screen of the service.1
1 In case of a switch with a VPN card, the launch point is enabled with the IP address of the switch.
To print Service Modules information, select File > Print from the menu. To save the details to a text file, select File > Export from the menu.
Displaying Service Attributes
Services are server processes on the application servers in your network. Examples might include Cisco CallManager, Cisco Application Engine, and Cisco Trivial File Transfer Protocol (TFTP) Server.
You can use Topology Services to display information about the available services in your network. To do is:
Step 1
Step 2
The Network Topology Window opens.
Step 3
Device icons in the network topology map become dimmed, except for those devices configured to run the specified service. The icons that are not dimmed in the map are highlighted.
Step 4
The Software Service Attributes window appears.
Interpreting Service Attributes
See Table 7-29 to interpret the fields shown in the Software Service Attributes window.
Displaying Campus Reports
Campus Manager 4.0.6 allows you to generate Campus reports for switch clouds and VTP Domains.
You can view any of the three reports on: port attributes, device attributes, or VLAN reports, for VTP domain or the switch cloud from the Campus reports window.
You can also view the reports on port attributes, device attributes, or VLAN reports separately.
•
•
•
To see these reports:
Step 1
Step 2
Step 3
The Campus Manager Report(s) window appears.
Step 4
Step 5
•
•
•
Step 6
Step 7
You can remove the VTP domain or the switch cloud from the list of Selected Aggregate Entities.
Step 8
Step 9
The report window for the report you selected, appears.
Monitoring Protocol Filter by Port
You can monitor protocol filtering by each port on devices that support this feature and have NetFlow Feature Cards installed.
This section contains:
•
•
Understanding Protocol Filtering
On Cisco Catalyst 5000 series switches with NetFlow Feature Cards installed, you can filter broadcast traffic by protocol on a port-by-port basis.
You can display relevant ports on these switches and their protocol filtering status. This can help you troubleshoot end-user host connectivity problems based on mismatched protocols.
Displaying Protocol Filter Information
You can display protocol filter information for each port on switches with NetFlow Feature Cards.
Protocol filtering is supported on Ethernet VLANs only, and the ports must be non-trunking; trunking ports are members of all protocol groups. Verify that the port for which you want to display filter information is a non-trunking port.
To display protocol filter information:
Step 1
Step 2
Step 3
A mismatch between these fields suggests connectivity problems.
Viewing Data Collection Metrics
To view a tabular report, containing statistics for the last n Data Collection cycles.
From the Topology Main Window, select Reports > Data Collection Report. The Data Collection Metrics window opens. See Table 7-30 for information displayed in the Data Collection Metrics window.
Topology Groups
The Topology Groups feature in Campus Manager allows you to create customized views, of the network, in which devices are grouped according to various criteria. A view may be considered as a group of devices or device elements.
You can define the criteria (called a rule) that will determine the settings of your custom view. The rule will determine the group of devices to be displayed in the view.
These groups are subsets of Layer 2 maps, the members being defined by a set of rule expressions. In a network with a large number of devices, a Topology Group helps you to perform operations in a subset of the large network.
You can use Topology Groups Administration to manage the Topology Groups in your system. For more details, see Understanding Groups and Using Groups
This section contains the following topics:
•
Interpreting Topology Groups Summary Information
You can display summary information about devices in Topology Groups.
Step 1
See Table 7-31 to interpret Topology Groups summary information.
Hierarchical Maps
Hierarchical maps are the Network Topology Views that display the devices listed under Topology Groups in a hierarchical organization. Each map displays the selected group as a cloud of devices. This section explains:
•
•
Understanding Hierarchical Maps
Hierarchical Maps provide a hierarchical view for the devices under the Topology Groups.
These Maps display each Topology Group as a cloud. If a Topology Group contains a sub-group, the Network Topology View of the parent group displays a cloud icon to represent the sub-group.
Similarly, each sub-group is displayed inside the corresponding parent group as a cloud icon.
The Network Topology View for the parent topology Group displays an aggregate link for all the links from the sub-group to the devices in the parent group.
•
•
Viewing Hierarchical Maps
To view hierarchical maps from the Topology Services window:
Step 1
Step 2
Step 3
The Network Topology View window displays the hierarchical map for the selected group. If there are sub-groups, the Network Topology View displays each sub-group as a cloud icon in the map represents the sub-group.
Step 4
Or
Double-click the Cloud icon to view the sub-group.
The Network Topology View window for the sub-group appears.
Displaying the Device Label
To display the name of the Cloud icon or the sub-group in the Network Topology View:
Select the Cloud icon, select View > Display Labels, and select either IP address, Device name, or SysName.
The Network Topology View displays the sub-group device category names.
Filters for Topology Groups
Filters are provided for the Topology Groups, in Network Topology Views. You can use these filters to filter the clouds, that are the sub-groups. For more details, see Using Topology Filters.
Displaying Aggregate Links in Hierarchical Maps
You can view the aggregate links between the clouds. The network view displays the aggregate links if a device in a cloud is linked to another cloud or the sub-group. Aggregate links may contain one or more links.
For more details, see Displaying Aggregate Link Attributes.
To view the aggregate links between the clouds, right-click the Cloud icon and select Show Aggregate Links.
To clear the display of aggregate links, right-click the Cloud icon and select Clear Aggregate Links.
Notes:
•
•
For more details, see Using Find in Network Topology Views.
•
Topology Services Menu Reference
See the command references for understanding the Topology Services windows.
This section contains:
•
•
Topology Services Main Window Menu Reference
Table 7-32 Topology Services Main Window Menu Descriptions
File
Prints Summary View.
Export
None
Exports Summary View to a text file.
Upgrade Map layouts
None
Upgrades any Layer 2 View, Unconnected Device View, and LANEdge View that was saved in a previous version of Campus Manager.
Exit
None
Exits Topology Services.
Edit
Rename
None
Renames a switch cloud or ATM domain.
Copy
None
Copies selected text to the clipboard.
Find
Opens Find window to enable searching for items in the Tree View and Summary View.
Find Next
None
Uses Find to search for next item that matches previously entered search criteria.
View
Show Toolbar
None
Shows or hides the toolbar.
Reload
None
Refreshes Tree View contents.
Refresh Summary
Updates information in Summary View.
Expand All
None
Expands selected folder in Tree View.
Collapse All
None
Closes selected folder in Tree View.
Display View
None
Opens Network Topology View for selected item in Tree View.
Reports
Discrepancies
None
Displays logical inconsistencies in discovered network.
For more details, see Understanding Discrepancy Reporting.
Data Collection Report
None
Opens the Data Collection Metrics window.
For more details, see Viewing Data Collection Metrics.
Campus Reports
None
Displays any of the three reports on: port attributes, device attributes, or VLAN reports, for VTP domain or the switch cloud from the Campus reports window.
For more details, see Displaying Campus Reports.
VLAN Report
None
Displays VLAN reports for devices, switch clouds, or VTP domains.
For more details, see Interpreting VLAN Reports.
Spanning Tree Configuration
None
Allows to generate reports and configure Spanning Trees on the network.
Tools
ATM Management > Display VCs
None
Displays virtual connections per device, or between devices.
ATM Management > Create SPVC/SPVP
None
Creates a Soft Permanent Virtual Path or Connection. This function can only be performed by users logged in as Network Administrators or System Administrators.
ATM Management > OAM Ping
None
Performs an OAM ping to check VC connectivity.
ATM Management > Interface Configuration
None
Configures a new ATM interface configuration, or makes changes to the current interface configuration. This function can be performed only by users logged in as Network Administrators or System Administrators.
ATM Management > RMON Data Collection
None
Disables RMON Data Collection. This function can be performed only by users logged in as Network Administrators or System Administrators.
ATM Management > Template Manager
None
Creates, edits, or deletes traffic templates.
VLAN Management > Create
Creates an Ethernet, Token Ring BRF, or Token Ring CRF VLAN. This function can be performed only by users logged in as Network Administrators or System Administrators.
VLAN Management > Modify
Modifies the selected VLAN. This function can be performed only by users logged in as Network Administrators or System Administrators.
VLAN Management > Delete
Deletes the selected VLAN. This function can be performed only by users logged in as Network Administrators or System Administrators.
Tools
LANE Management > Add/Modify LANE Services
None
Adds or modifies LANE services for an Ethernet VLAN, a Token Ring CRF, or a standalone ATM-VLAN. This function can be performed only by users logged in as Network Administrators or System Administrators.
LANE Management > Configure Config Server
None
Configures the master and backup LE Config servers. This function can be performed only by users logged in as Network Administrators or System Administrators.
VLAN Port Assignment
Moves ports between VLANs in the same VTP domain.
PVLAN Management > Create
None
Creates Private VLAN.
PVLAN Management > Delete
None
Deletes Private VLANs.
Window
None
None
Switches between all open Topology Services windows.
Help
Using Topology Services
None
Launches Topology Services online help contents.
Legend
None
Interprets icons in Topology Services.
About
None
Shows version and copyright information for Topology Services.
Network Topology View Menu Reference
Table 7-33 Network Topology View Menu Descriptions
File
Save Layout
Saves any changes you make to the Network Topology View (applies only to your user ID).
Print > Print All
Prints the entire Network Topology View, at the normal viewing level. Each page will have a corresponding column and row number with grid marks to align the pages.
Print > Print Visible
Prints what is visible the current screen, shrinking it to fit on one page.
Export to Visio
None
Allows you to export the network map as a Visio drawing.
Download Visio Stencil
None
Opens new browser window with a link for downloading the cm_cisco.vss stencil file.
Close
None
Exits Network Topology View.
Edit
Undo
None
Reverses the last operation.
Redo
None
Repeats the last operation.
Find
Finds devices by name or IP address.
Select > All Devices
None
Selects all devices on the current Network Topology View.
Select > All Links
None
Selects all links on the current Network Topology View.
Edit
Select > All Highlighted Objects
None
Selects all highlighted devices on the current Network Topology View.
Select > All Filtered Objects
None
Selects all filtered objects on the current Network Topology View.
Highlight Filtered
None
Highlights devices that conform to selected filters.
Clear Highlighted
None
Clears highlighting from Network Topology View.
Perform Data Collection
Rediscovers a selected device or a group of devices. This function can be performed only by users logged in as System Administrators.
Delete Device(s)
None
Removes devices from the Network Topology View. Devices still in your network and manageable by Campus Manager will reappear on the Network Topology View after the next Data Collection cycle.
This function can be performed only by users logged in as Network Administrators or System Administrators.
Delete Link(s)
None
Removes a link from the Network Topology View.
This function can be performed only by users logged in as Network Administrators or System Administrators.
Map Preferences
None
Edit Network Topology View settings such as color and layout style.
View
Show Toolbar
None
Shows or hides the toolbar.
Show Grid
None
Shows or hides the grid. When moving devices with the grid on, the devices snap to the grid.
Panner
None
Displays compact view of entire Network Topology View.
Zoom In
Focuses on a specific Network Topology View area.
View
Zoom Out
Expands the focus to a larger area.
Zoom to Selected Devices
Focuses on selected devices. Fits selected devices in a Network Topology View window at the maximum size possible.
Normal
Returns to the default view.
Fit in Window
View all discovered devices.
Display Labels > Show IP
None
Displays device IP addresses.
Display Labels > Show Device Name
None
Displays device names.
Display Labels > Show Sysname
None
Displays device sysNames.
Display Labels > Clear Labels
None
Clears labels from Network Topology View.
Relayout > Circular
None
Portrays interconnected ring and star topologies.
Relayout > Hierarchical
None
Reveals precedence relations.
Relayout > Symmetric
None
Provides representations of complex networks.
Relayout > Orthogonal
None
Provides graph layouts with edges running parallel to x and y axes.
View
Refresh Map
None
Refreshes the display.
Reports
Discrepancies
None
Displays discrepancies or anomalies in the discovered network.
For more details, see Understanding Discrepancy Reporting.
Data Collection Report
None
Displays Data Collection Metrics report.
For more details, see Viewing Data Collection Metrics.
Device Attributes
None
Displays descriptive information about the selected device or devices.
IPv6 Addresses
None
Displays the IPv6 Addresses report.
For more details, see Viewing IPv6 Addresses Report.
Service Attributes
None
Displays descriptive information about any application servers that are running on the selected device or devices.
Port Attributes
None
Displays descriptive information about ports belonging to the selected device.
Link Attributes
None
Displays descriptive information about the selected link or links.
Aggregate Link Attributes
None
Displays descriptive information about the selected aggregate link on the LAN Edge Network Topology View.
Trunk Attributes
None
Displays descriptive information about links that are configured as trunks in VTP domains.
VLAN Report
None
Displays the VLAN Report for the selected devices in the Topology Map or for all devices in the Map.
For more details, see Interpreting VLAN Reports.
Reports
Multi-Layer Switching > Switching Engines
None
Displays relationship between Layer 3 route processing devices in network.
Multi-Layer Switching > Route Processors
None
Displays relationship between Layer 3 switching and forwarding devices in your network.
Tools
Display VCs > Per Device
Displays virtual connections per device. SPVCs can be deleted only by System Administrators.
Display VCs > Between Device
Displays virtual connections between devices. SPVCs can be deleted only by System Administrators.
Create SPVC/SPVP
Creates a Soft Permanent Virtual Path or Connection.
OAM Ping
Performs an OAM ping to check VC connectivity.
Interface Configuration
None
Configures a new ATM interface configuration, or makes changes to the current interface configuration.
RMON Data Collection > Disable
None
Disables RMON Data Collection.
RMON Data Collection > Show Enabled Devices
None
Displays RMON enabled devices.
Template Manager > Edit Database Traffic Templates
None
Creates, edits, or deletes database traffic templates.
Tools
Template Manager > Edit Device Traffic Templates
None
Creates, edits, or deletes device traffic templates.
Link Utilization
None
Displays utilization statistics for an ATM link.
Host Utilization
None
Displays utilization statistics for an ATM end-host.
Diagnosis
Config Server Registry
None
Displays information about the associated VLANs and ELANs.
LE Client > LE Client Status
None
Provides status and other information about the LE client.
LE Client > ARP Information
None
Displays LE_ARP cache.
LE Client > Route Descriptors
None
Displays route descriptors for a Token Ring client.
LE Client > Control Connections
None
Displays information about control VCs established from LE client to LES/LECS.
LE Client > Data Connections
None
Displays data direct VCs established from one LE client to another.
LE Client > LE Client Statistics
None
—
LE/BU Server > LE Server Status
None
Displays LE server status and operational parameters.
LE/BU Server > LE Server Control Connections
None
Displays control connections from the LE server.
LE/BU Server > Bcast Server Control Connections
None
Details of control connections to the bus.
Diagnosis
LE/BU Server > Broadcast Server Statistics
None
—
LE Config Server > Config Server Database
None
Details of LE config server database.
LE Config Server > Control Connections
None
Details of control connection from the LE config server.
Profile
LE Client Summary
None
Displays summary information about active LE clients.
LE Server Summary
None
Displays summary information about active LE servers.
Config Server Summary
None
Displays summary information about active LE config servers.
Windows
None
None
Switches between all open Topology Services windows.
Help
Using Network Views
None
Opens online help for the Network Topology View.
Legend
None
Allows you to interpret icons in Topology Services.
About
None
Shows Topology Services version and copyright information.
Supported Protocols
The following concepts are important for understanding how to use Topology Services:
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•
•
•
You must make sure that the applicable protocols are implemented correctly in your network; otherwise, the information gathered might be incomplete.
Inter-Switch Link (ISL) Protocol
Inter-Switch Link (ISL) is a Cisco-proprietary protocol that allows VLAN trunking by maintaining VLAN information as traffic flows between switches and routers.
You can pass VLAN information between devices by configuring links between the switches. If you want a link to carry more than one VLAN, you must use ISL. To use ISL, you must configure the ports on both sides of the link as trunk ports.
When two VTP domains are interconnected using an ISL trunk between two LAN switches, by default, no VLAN traffic is forwarded. However, you can configure the ports on each switch to receive and forward specific VLANs.
To configure the ports, the VLANs on either side of the ISL trunk must be identical and share the same VLAN characteristics such as VLAN names, VLAN indexes, and so on.
IEEE 802.1Q
IEEE 802.1Q is the industry-standard for trunking. A standard for encapsulation protocol to carry traffic for multiple VLANs over a single link. You can use this standard when you want to interconnect a Cisco device with a trunk link to a non-Cisco device.
You can use the encapsulation dot1q command on Cisco IOS version 12.0.1(t) or higher for the Cisco routers.
Token Ring Bridging Protocols
Two Token Ring bridging protocols are supported:
•
A source-route bridge makes all forwarding decisions based upon data in the routing information field (RIF). It does not learn or look up Media Access Control (MAC) addresses. Therefore, SRB frames without a RIF, are not forwarded.
If the trCRF is configured for SRB, ports configured in the trCRF are members of the broadcast domain for the non-source route (NSR) broadcast issued by stations seeking their designation station. Stations belonging to a different trCRF do not receive these broadcasts.
When the NSR broadcast fails to find the destination station, the station sends an All Routes Explorer (ARE) frame. The ARE propagates to all trCRFs belonging to the trBRF. This broadcast frame is not propagated to trCRFs belonging to other trBRFs unless there is an external connection between the trBRFs.
•
SRT bridging is an IEEE standard that combines source-route bridging and transparent bridging. An SRT bridge forwards frames that do not contain a RIF based on the destination MAC address. Frames that contain a RIF are forwarded based on source routing.
If the trCRF is configured for SRT, non-source route (NSR) broadcasts are forwarded to other trCRFs (within the same parent trBRF). The trBRF transparently bridges these NSR broadcasts to other trCRFs configured for SRT. All NSR and NSR-configured trCRF children view the trBRF as a traditional transparent bridge.
See the Token Ring VLANs for information about Token Ring VLANs.
Troubleshooting Topology Services
Use the information in the following topics to help troubleshoot Topology Services.
See Troubleshooting Time Domain Reflectometry Reports.
Troubleshooting Time Domain Reflectometry Reports
Time Domain Reflectometry (TDR) report does not display the entries, and provides a blank report when you run TDR Cable Diagnostic Test on devices, which support TDR.
This occurs even when Campus Manager supports the CISCO-CABLE-DIAG-MIB, and if the read and write community strings are correct. For more details on running TDR test on devices, see Running TDR Test For a Port.
When the TDR test fails, an error message appears:
Unable to get TDR related information from one or more devices.Probable CauseOne or more devices:-May not support TDR-May be Unreachable-have incorrect read/write credentials in DCRRecommended ActionDo the following:1. Entercorrect credentials in DCR.2. Initiate Data Collection for the devices.3. Run TDR report.In the log file for Data Collection, you can find the error message:
ERROR: Unable to get Running Status of TDR Test.Probable Cause: Time Taken to complete the TDR test in the device takes long time/Mib support is not available/ Device is not SNMP reachableAction : Add the property TDRTestTimeout and set value for the property in ANIServer.properties to value greater than 7000 and restart ANIServer process.Check SNMP reachability/Check TDR Support on the deviceTo view the log file for Data Collection, go to:
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•
Probable Cause
When you run TDR Cable Diagnostic Test from Campus Manager, the report generation might take longer. The default time value set for generating the report is 7 seconds. Hence, when TDR test takes more than 7 seconds, the process times out and Campus Manager fails to generate the report.
Possible Solution
When the TDR report fails to generate data, you must modify the ANIServer.properties file. To modify the file, you must:
Step 1
Enter pdterm ANIServer at the command line to stop the ANI server.
Step 2
Step 3
Step 4
Enter pdexec ANIServer at the command line to start the ANI server.
