Table Of Contents

Preface

Preface

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This document describes the workflows that make up CiscoWorks Assistant. It provides instructions to configure, administer, and operate CiscoWorks Assistant 1.1.

The CiscoWorks Assistant User Guide is organized as follows:

Chapter	Description
CiscoWorks Assistant - Overview	Gives you an overview of CiscoWorks Assistant.
Getting Started with CiscoWorks Assistant	Provides you with the list of launch points for the CiscoWorks Assistant workflows. You can also review the Privileges that are required for running CiscoWorks Assistant workflows, using the device selector, and setting up the debug log level for CiscoWorks Assistant.
Configuring LMS Server Using CiscoWorks Assistant	Describes how to configure LMS server.
Troubleshooting Your Network Using CiscoWorks Assistant	Describes how to troubleshoot your network using Device Troubleshooting and End Host/IP Phone Down workflows.
Troubleshooting CiscoWorks Assistant	Describes the troubleshooting tips for all the CiscoWorks Assistant workflows.

Audience

This document provides descriptions and scenarios for system administrators, network managers, and other users who might or might not be familiar with CiscoWorks Assistant. Many of the tools described are accessible to system administrators only.

Conventions

This document uses the following conventions:

Item	Convention
Commands and keywords	boldface font
Variables for which you supply values	italic font
Displayed session and system information	screen font
Information you enter	boldface screen font
Variables you enter	italic screen font
Menu items and button names	boldface font
Selecting a menu item in paragraphs	Option > Network Preferences
Selecting a menu item in tables	Option > Network Preferences

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Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.

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Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

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Product Documentation

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Note We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.

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Table 1 describes the product documentation that is available.

Table 1 Product Documentation

Document Title	Available Format
User Guide for CiscoWorks Assistant 1.1 (this document)	•PDF on the LMS 3.1 Product DVD and Documentation CD-ROM. •On Cisco.com at: http://www.cisco.com/en/US/products/ps7212/tsd_products_support_series_home.html
Release Notes for CiscoWorks Assistant 1.1	•PDF on the LMS 3.1 Product DVD and Documentation CD-ROM. •On Cisco.com at: http://www.cisco.com/en/US/products/ps7212/tsd_products_support_series_home.html
Context-Sensitive Online Help	•Select an option from the navigation tree, then click Help. •Click the Help button in the dialog box.

Related Documentation

The CiscoWorks Assistant workflows are dependent on LMS 3.1 applications.

The User Guide and Release Notes for the LMS applications, and Installing and Getting Started With CiscoWorks LAN Management Solution 3.1 document are available in the HTML and PDF formats.

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Note We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.

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Table 2 describes additional documentation available.

Table 2 Related Documentation

Document Title	Available Format
User Guide for CiscoWorks Common Services 3.2	•PDF on the LMS 3.1 Product DVD and Documentation CD-ROM. •On Cisco.com at: http://www.cisco.com/en/US/products/sw/cscowork/ps3996/products_user_guide_list.html
User Guide for CiscoWorks Campus Manager 5.1	•PDF on the LMS 3.1 Product DVD and Documentation CD-ROM. •On Cisco.com at: http://www.cisco.com/en/US/products/sw/cscowork/ ps563/products_user_guide_list.html
User Guide for CiscoWorks Resource Manager Essentials 4.2	•PDF on the LMS 3.1 Product DVD and Documentation CD-ROM. •On Cisco.com at: http://www.cisco.com/en/US/products/sw/cscowork/ ps2073/products_user_guide_list.html
User Guide for CiscoWorks Device Fault Manager 3.1	•PDF on the LMS 3.1 Product DVD and Documentation CD-ROM. •On Cisco.com at: http://www.cisco.com/en/US/products/sw/cscowork/ ps2421/products_user_guide_list.html
User Guide for CiscoWorks Internetwork Performance Monitor 4.1	•PDF on the LMS 3.1 Product DVD and Documentation CD-ROM. •On Cisco.com at: http://www.cisco.com/en/US/products/sw/cscowork/ ps1008/products_user_guide_list.html
User Guide for CiscoWorks LMS Portal 1.1	•PDF on the LMS 3.1 Product DVD and Documentation CD-ROM. •On Cisco.com at: http://www.cisco.com/en/US/products/ps7198/tsd_products_support_series_home.html

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.