Table Of Contents

A - C - D - E - F - G - L - M - O - P - R - S - T - U -

Index

A

ACS

configure 3-38

updating configuration 3-40

viewing mode result 3-39

Add Devices 3-6

C

cautions

significance of 1-xii

CDP Neighbors 4-5

Change ACS Setup 3-6

CiscoWorks Assistant

Dependencies 1-3

Dependency processes 2-5

Getting Started 2-1

Launching 2-1

launching 2-1

Online help 2-5

Processes 2-5

short-cuts 2-3

User Privileges 2-4

Workflows 1-2

workflows 2-3

D

Default credential status 3-17

Device

assigning 3-41

Devices

adding 3-18

adding devices using bulk import from file 3-18

adding devices using bulk import from NMS 3-19

adding using common services device discovery 3-21

information 4-3

managing 3-31

reachability check 4-4

trace route 4-4

viewing 3-29

Device Troubleshooting Report 4-3

DFM Alerts 4-5

Discrepancy 4-8

E

End Host Down report 4-12

Error messages

Device Troubleshooting, End Host, IP Phone workflows A-2, A-10

Server Setup workflow A-2

F

Filter Settings tab 3-25

G

Global Settings tab 3-26

L

Last Configuration change 4-6

Launching Online help 2-5

loopback address 3-27

M

Manage Devices 3-6

Manage Servers 3-6

O

Overview

CiscoWorks Assistant 1-1

P

peer server account setup 3-2

peer server certificate setup 3-2

R

Report

End Host/IP Phone down 4-9

Resolve by name 3-27

resolve by sysname 3-27

S

Server Details 3-6

Server Setup Workflow 3-1

Set Default credentials 3-6

Setting Debug Level 2-4

Setting up

ACS Mode 3-33

Default Credentials 3-15

Device Management Mode 3-13

System Identity User 3-12

Single Sign On 3-3

SNMP

deleting V2 3-30

V2parameter 3-28

V3 3-31

V3parameter 3-28

SNMP setting tab 3-23

standalone 3-3

Summary

3-42

operation 3-43

server 3-42

summary

ACS 3-43

syslog messages 4-4

system identity setup 3-2

T

Troubleshooting CiscoWorks Assistant

Device Troubleshooting, End Host, IP Phone A-2

Troubleshooting workflows

Device Troubleshooting 4-1

End Host/IP Phone Down 4-9

U

Understanding reports

Device Troubleshooting 4-3

End Host Down 4-12

IP Phone Down 4-13