Table Of Contents
A - B - C - D - E - F - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W -
Index
A
Access Code History reports 4-48
Access Code Management option 4-25
access codes
and meeting rooms 4-31
and time zones 4-31
bandwidth options 3-3
cannot be used with PMS billing 3-28, 4-25
managing 4-25
reports 4-44
accessing the BBSM Dashboard
locally 1-9
remotely 1-9
access points
configuring 3-14
deleting 3-16
security 1-30
Access Points web page 3-14
access policies 1-20
accounting policies 1-20
Active Ports reports 4-43
adding
BBSM sites 3-8
cable modems 4-20
custom page sets to BBSM 3-49
new Operators 1-14
new Reports users 1-14
PMS call types 3-32
VLANs, reconfiguring the access point 3-15
Address Change Wizard
deleting multinet 2 2-8
running 2-11
Administrator, changing username and password 2-4
Administrators user group 1-11
aging period
for CMTSs 3-23
for switches 3-25
Athdmn
configuring in AtPmsTest 2-47
configuring IP address of the Site Controller 3-31
B
bandwidth
changing default server parameter settings D-1
configuring management options 3-2
configuring reservation options 3-43
managing and reserving 1-17, 4-25
reservations
configuring classes of service 3-47
configuring external router 3-44
configuring total bandwidth 3-45
specifying 1-27
Bandwith Reservation
web pages
Classes of Service 3-47
External Router 3-44
Total Bandwidth 3-45
BBSD
changing the default passwords 2-4
launching and configuring B-2
matching passwords 2-3
Operations menu B-25
Setup menu B-3
Usage Reports menu B-37
Web Content menu B-40
BBSM server
documentation x
router 0 1-4
BBSM Server Settings web page 3-2
billing
credit card 3-38
PMS 3-28
print 3-28
RADIUS 3-34
Bridged-Configuration CMTS configuration web page 3-21
bridged networks 1-5
broadband roaming 1-3
Building Broadband Service Manager (BBSM), overview 1-1
buttons, navigational 1-14
C
cable modems
configuring CMTSs for 3-19
replacing or adding 4-20
Calendar Day Offset 4-37
Call Types web page 3-32
certificate, installing A-1
changing
default server bandwidth parameter settings D-1
internal network IP addresses 3-4
MSDE database user passwords 2-6
passwords 2-4
Windows user passwords and Administrator username 2-4
clearing pendinghotelsale database table 5-1
Client Deactivation option 4-33
Client for Microsoft Networks check box, unchecking 2-29, 4-4
clients
connecting to BBSM 1-15
deactivating 4-33
clustering
overview 1-30
Switches web page 3-24
CMTSs
configuring 3-19
dynamic port-room configuration procedure 4-20
CMTS web page 3-19
compatibility, Netscape 2-3
configuration flow chart, BBSM 2-2
configuring
access points 3-14
bandwidth management options 3-2
bandwidth reservation
classes of service 3-47
external router 3-44
options 3-43
total bandwidth 3-45
BBSM server 3-1
BBSM sites 3-8
CMTS ports 3-19
credit card billing 3-38
DNS forwarding 2-25
laptops for room mapping 2-27
network 3-2
PMS billing 3-28
PMS call types 3-32
port hop delay 3-60
port test parameters 3-26
RADIUS servers 3-34
routers 3-11
switches 3-24
the browser for room mapping 2-30
walled gardens 3-57
Windows for multinet 2-8
connecting
an end-user client to BBSM 1-15
a PMS 2-32
client to BBSM 1-15
creating
custom page sets 1-20
walled gardens 3-57
Credit Card
web pages
Server 3-38
Site x 3-39
credit card billing
configuring 3-38
merchant ID 3-39
testing the credit card interface 3-40
credit card interface, testing 3-40
currency type 3-3
Custom Page Sets web page 3-49
CyberSource credit card interface 3-40
D
Dashboard options 1-9
Administration
Page Set Wizard 1-12
WEBconfig 1-11
WEBpatch 1-12
WEB PMS Test 1-11
Operations
Access Code Management 1-14
Client Deactivation 1-14
Map Rooms 1-14
Port Control 1-14
Reports
Reporting Pages 1-14
deactivating clients 4-33
debugging, Trace utility 5-8
default passwords 2-4
deleting
access points 3-16
multinet 2 2-14
PMS call types 3-34
routers 3-13
sites 3-10
switches 3-25
DHCP IP addresses
changing in WEBconfig 3-4
entering ranges in the Address Change Wizard 2-11
DHCP IP address ranges
temporary 3-6
DNS
forwarding, configuring 2-25
resolving requests 2-25
documentation, related x
E
e 1-20
echo data size, Port Test Settings option 3-27
e-mail, troubleshooting 5-4
enabling
bandwidth management 3-3
Trace debugging utility 5-8
end user connection sequence 1-15
F
features, advanced 1-17
Foreign (Static) IP address ranges
changing in WEBconfig 3-4
entering in the Address Change Wizard 2-11
H
https, with SSL A-1
I
installing
service packs and patches before BBSM configuration 2-8
service packs or patches using WEBpatch 4-4
Site Controllers 2-34
SSL certificate A-1
Internet
access troubleshooting 5-4
browser
accessing the Dashboard 1-9
browsers
configuring for room mapping 2-30
inter packet delay, Port Test Settings option 3-27
IP addresses
changing in WEBconfig 3-4
entering in the Address Change Wizard 2-11
public-private overview 1-24
IP Addresses web page 3-4
iPass Smart Client 1-3
IPsec 1-33
IRB-Configuration CMTS configuration web page 3-21
K
KeyView Pro software, not supported as of BBSM software release 5.2 3-61
L
laptops, configuring for room mapping 2-27
load balancing
cannot be used if using multinets 1-24
overview 1-3
location mapping
basic procedure 4-17
dynamic port-room CMTS procedure 4-20
logging
trace debug entries 5-8
transparent proxy entries 3-3
loopback address 1-4
M
Management IP address ranges
changing in WEBconfig 3-4
entering in the Address Change Wizard 2-11
managing
access codes 4-25
mapping
access points 3-14
CMTS ports 3-19
locations 4-17
reports 4-51
rooms for cable modems 4-20
rooms for switches and access points 4-17
switches 3-24
Map Rooms option 4-17
meeting rooms
and access codes for 4-31
and time zones 4-31
Microsoft
Microsoft ISA used by BBSM for proxy server 1-35
Microsoft Management Console (MMC) A-13
server security 1-29
modifying
DailyHotel page sets using the Page Set Wizard 3-51
page sets, overview 1-20
MSDE
changing the default database passwords 2-6
functionality breaks if BBSM appliance renamed 2-3
multinets
assigning in Management range 3-6
configuring
Windows for 2-8
configuring IP addresses 3-6
deleting multinet 2 2-14
page sets and provisioning by administrator or end user 1-20
private-public IP address overview 1-24
running
Address Change Wizard 2-11
Switch Discovery Wizard 2-15
N
NAT
with VPN clients 1-33
navigational buttons 1-14
Netscape compatibility 2-3
networks
bridged 1-5
routed 1-6
O
Operators user group 1-14
P
page sets
custom
adding to BBSM 3-49
using the Page Set Wizard 3-51
multinet provisioning by administrator or end user 1-20
using
with BBSM, overview 1-20
with SSL 1-20
Page Set Wizard 3-51
passwords
BBSD matching 2-3
changing default 2-4
RADIUS 3-34
setting for new sites 3-10
patches
installing
before BBSM configuration 2-8
using WEBconfig 4-4
pendinghotelsale database table charges, clearing 5-1
permissions 1-8
pings to send, Port Test Settings option 3-27
PMS
billing not supported by access code page sets 3-28, 4-25
configuring billing options 3-28
connecting 2-32
supported protocols 3-29
testing the interface (WEB PMS Test) 4-1
troubleshooting 5-5
two-way interface 1-31
verifying that charges are posting 4-2
PMS/Printer Settings web page 3-29
port 9488 1-9
Port Control option 4-11
port hop delay, configuring 3-60
port hopping
configuring port hop delay 3-60
description 1-22
Port Hopping Site x web page 3-60
ports
testing 4-14
updating port settings 4-11
port test parameters, configuring 3-26
Port Test Settings web page 3-26
prepaid RADIUS 1-29
print billing 3-28
printing
connecting a local printer 2-32
web 3-61
private and public IP addresses
configuring 3-6
overview 1-24
problems 5-3
proxy server 1-35
publications, related x
publicly secure packet forwarding (PSPF) 1-30
Q
QoS, Class-Based Shaping used instead 1-18
R
RADIUS
configuring 3-34
prepaid 1-29
reports 4-54
Server web page 3-34
Site x web page 3-37
troubleshooting 5-6
using with BBSM 1-25
with user-provisioned bandwidth (UBand page sets) 1-28
remote access
to Dashboard 1-9
unchecking Client for Microsoft Networks 2-29, 4-4
removing VLANs, reconfiguring the access point 3-15
replacing, cable modems 4-20
Reporting Pages option 4-37
reports
Access Code History 4-48
Active Ports 4-43
Mapping 4-51
RADIUS 4-54
Transaction History 4-39
Unused Code 4-45
Usage 4-37
Walled Garden 4-57
Reports user group 1-14
requirements, connecting an end-user client to BBSM 1-15
reserving bandwidth 4-25
resolving DNS requests 2-25
room mapping
basic procedure 4-17
configuring laptops 2-27
dynamic port-room CMTS procedure 4-20
Routed CMTS configuration web page
multinet 3-22
singlenet 3-22
routed networks 1-6
Mapping reports 4-51
router 0 1-4
routers
deleting 3-13
external
configuration added by bandwidth reservation feature 1-19
configuring for bandwidth reservation 3-44
restoring router configuration 3-45
internal
configuring 3-11
restrictions when using "Router Supports SNMP" 3-13
Routers web page 3-11
supporting SNMP 3-13
S
security
accounting policies 1-20
changing default passwords 2-4
configuring 3-42
Security/SSL web page 3-42
service packs
installing
before BBSM configuration 2-8
using WEBconfig 4-4
setup and configuration flow chart, BBSM 2-2
singlenets
configuring IP addresses 3-6
private-public IP address overview 1-24
Site Controllers
configuring IP address 3-31
installing 2-34
sites
configuring 3-8
deleting 3-10
setting passwords for 3-10
Sites web page 3-8
SMTP forwarding 3-3
SSL
configuring 3-42
installing certificate A-1
SSL, using with page sets 1-20
Start page, troubleshooting 5-3
static IP address, management range 2-35
supported PMS protocols 3-29
Switch Discovery Wizard
enabling clustering 1-31
running 2-15
switches
clustering overview 1-30
deleting 3-25
switch mode, Port Test Settings option 3-27
system requirements 1-2
T
TCP/IP properties 3-7
Temp DHCP address ranges
changing in WEBconfig 3-4
entering in the Address Change Wizard 2-11
testing
credit card interface 3-40
PMS interface 4-1
ports 4-14
timeout period, IIS 3-36
time zones, and access codes 4-31
topics, advanced 1-17
Trace debugging utility 5-8
Transaction History
reports 4-39
types 4-41
transparent proxy
enabling 3-3
logging proxy entries 3-3
remote proxy servers 1-35
web proxy overview 1-35
troubleshooting 5-1
charges not posting to PMS 5-5
e-mail not working 5-4
IP addresses 3-6
Netscape compatibility 2-3
no BBSM functionality 5-7
no Internet access 5-4
no start page 5-3
RADIUS issues 5-6
TCP/IP properties 3-6
Trace debugging utility 5-8
WEBpatch logs 4-8
two-way PMS interface 1-31
U
UBand page sets, using with RADIUS servers 1-28
unchecking Client for Microsoft Networks check box 4-4
Unused Code reports 4-45
upgrading BBSM from release 5.1 to 5.2 C-1
uplink ports
configuring 4-14
defined 3-24
Usage reports
Calendar Day Offset 4-37
generating and viewing 4-37
user groups 1-8
Administrators 1-11
Operators 1-14
Reports 1-14
users
adding
Operators 1-14
Reports users 1-14
V
viewing
installed service packs or patches 4-4
WEBpatch logs 4-8
VLANs
adding or removing a VLAN and reconfiguring the access point 3-15
overview 1-32
VPN clients
using with BBSM 1-33
with public-private IP addressing 1-24
W
walled gardens
creating and configuring 3-57
report 4-57
Walled Garden web page 3-57
web
proxy overview 1-35
servers (hosting) 1-36
WEBconfig
Access Points web page 3-14
Bandwidth Reservation
Classes of Service web page 3-47
External Router web page 3-44
Total Bandwidth web page 3-45
BBSM Server Settings web page 3-2
Bridged-Configuration CMTS configuration web page 3-21
Call Types web page 3-32
CMTS web page 3-19
Credit Card
Server web page 3-38
Site x web page 3-39
Custom Page Sets web page 3-49
IP Addresses web page 3-4
IRB-Configuration CMTS configuration web page 3-21
PMS/Printer Settings web page 3-29
Port Hopping Site x web page 3-60
Port Test Settings web page 3-26
RADIUS
Server web page 3-34
Site x web page 3-37
Routed CMTS configuration web page
multinet 3-22
singlenet 3-22
Routers web page 3-11
Security/SSL web page 3-42
Sites web page 3-8
Switches web page 3-24
Walled Garden web page 3-57
WEBpatch option 4-4
WEB PMS Test option 4-1
web printing 3-61
Windows
adding
Operators 1-14
Reports users 1-14
adding Reports users 1-14
changing
the name of BBSM appliance breaks MSDE functionality 2-3
user passwords and Administrator username 2-4
configuring
laptops and browsers for room mapping 2-27
multinets 2-8
using Network and Dial-up Connections only to set up multinets, not to set IP addresses 2-12
wizards
Address Change 2-11
Page Set 3-51
Switch Discovery 2-15