Table Of Contents

About This Guide

Document Audience

Document Organization

Conventions

Command Conventions

Example Conventions

Document Conventions

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone

About This Guide

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This guide provides information on using the Cisco 12000 Manager (C12kM) application. C12kM uses the Cisco Element Management Framework (Cisco EMF), which provides element management to simplify the day-to-day tasks of an operator. These tasks can include equipment provisioning, fault monitoring, interface configuration, and gathering and displaying interface performance statistics.

This chapter contains the following sections:

•Document Audience

•Document Organization

•Conventions

•Obtaining Documentation

•Obtaining Technical Assistance

Document Audience

This user guide is written as a technical resource for network managers, system administrators, network analysts, and system operators, with the following qualifications:

•basic understanding of network design, operation, and terminology

•familiarity with your own network configurations

•basic familiarity with UNIX

•familiarity with the Cisco Element Management Framework Installation and Administration Guide Release 3.2 (78-12539-01) and Cisco Element Management Framework User Guide Release 3.2 (78-12536-01)

Document Organization

This guide is organized as follows:

Table 1 Document Organization

Chapter Number	Chapter Title	Content
Chapter 1	Overview	This chapter provides a basic overview of the Cisco 12000 series internet routers and the Cisco 12000 Manager (C12kM) application.
Chapter 2	Concepts	This chapter describes C12kM basic concepts.
Chapter 3	Getting Started	This chapter describes the typical tasks you should complete to get started using the C12kM application.
Chapter 4	Managing Chassis	This chapter describes the various management tasks that can be performed on the chassis to be managed using the C12kM application.
Chapter 5	Managing Modules	This chapter describes the management functions available on Gigabit Route Processors (GRPs), line cards, and supporting modules.
Chapter 6	Managing Interfaces	This chapter describes the various management tasks that can be performed on the interfaces of the Cisco devices being managed using the C12kM application.
Chapter 7	Interface Profiles	This chapter describes how to create interface profiles using the C12kM application.
Chapter 8	Interface Configuration	This chapter describes how to configure or set up interfaces associated with each line card.
Chapter 9	Interface Status	This chapter describes how to view appropriate status information for each of the interfaces on the Cisco 12000 series internet routers you are managing.
Chapter 10	Interface Performance	This chapter describes how to view appropriate performance information for each of the interfaces on the Cisco 12000 series internet routers you are managing.
Chapter 11	Layer 3 QoS	This chapter describes how to create and configure Layer 3 QoS (Quality of Service) Committed Access Rate (CAR) and Weighted Random Early Detection (WRED) policies.
Chapter 12	Managing ATM Connections	This chapter describes the different types of ATM connections supported by the C12kM application and then describes how to create, set up and manage ATM connections.
Chapter 13	Managing VLANs	This chapter describes the VLAN functionality supported by the C12kM application and guides you through the process of creating and configuring VLAN objects.
Chapter 14	Fault Management	This chapter describes how to view appropriate fault information on the Cisco 12000 series internet routers you are managing.
Chapter 15	Change Management	This chapter describes how to manage the insertion and removal of modules from the Cisco 12000 series internet routers being managed.
Chapter 16	Performance Management and Historical Data	This chapter describes the Performance Manager application. Performance Manager displays historical data as well as current data in the form of a line chart, bar chart, or table.
Appendix A	SONET/SDH Conversion Chart	This appendix details Synchronous Optical Network (SONET) and Synchronous Digital Hierarchy (SDH) conversion information.

Conventions

Conventions are presented in the following sections:

•Command Conventions

•Example Conventions

•Document Conventions

Command Conventions

Commands use these conventions:

Table 2 Command Conventions

Format	Description	Example
Boldface font	Commands, keywords, and user entries in text	/usr/bin
Italic font	Arguments for which users supply values	CEMF_ROOT
Square brackets ([ ])	Optional keywords or arguments	[ ? ]
Braces ({ })	Alternative but required keywords	{yes | no}
Vertical bar (|)	Separator between alternative but required keywords	{yes | no}
Angle brackets (<>)	Non-printing user entries (such as passwords)	<rootpassword>

Example Conventions

Examples use these conventions:

Table 3 Example Conventions

Format	Description	Example
Plain screen font	Onscreen displays, examples, and scripts	C12kM Manager
Bold screen font	User entries in examples and scripts	./cemf install
Italic screen font	User entry variables	remote-host
Square brackets ([ ])	Default responses	[tftp idle]

Document Conventions

This guide uses these conventions:

Table 4 Document Conventions

Format	Description	Example
Boldface font	Menu options, button names, and names of keys on keyboards	Exit
Italic font	Directories, filenames, and titles	Cisco Element Management Framework User Guide Release 3.2 (78-12536-01)

Notes and cautionary statements use these conventions:

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Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.

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Caution Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data.

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Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

•http://www.cisco.com

•http://www-china.cisco.com

•http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

•Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/public/ordsum.html

•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387)

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

•P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.