Cisco IOS XR System Error Message Reference Guide, Release 3.8.1 - Services Messages [Cisco IOS XR Software (End-of-Sale)]

Table Of Contents

Services Messages

OT Messages

rspp_drop Messages

RSPP_MA Messages

RSPP_REX Messages

rspp_rio_netio Messages

SVII_EA_STATS Messages

SVII_EA Messages

SVII_LRD_SPA Messages

SVII_MGR Messages

Services Messages

This section contains all Services related System Error Messages.

OT Messages
Error Message     
%SERVICES-OT-3-ERROR [chars]
Explanation Internal error.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message     
%SERVICES-OT-4-WARNING [chars]
Explanation Internal Warning.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'
Error Message     
%SERVICES-OT-6-TRACK_INFO [chars]
Explanation Internal information. for example: track state changes.
Recommended Action 'Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.'

rspp_drop Messages
Error Message     
%SERVICES-rspp_drop-3-DEBUG Failed to [chars] debug for service diversion drop caps: [chars]
Explanation A problem with the debug infrastructure was encountered by the service diversion drop processing in NetIO. This is not fatal, and simply means that the 'debug services diversion drop' commands may be unavailable. All non-verbose messages are still traced in a circular buffer, and the most recent of these can be inspected with the 'show services diversion drop trace' commands.
Recommended Action *RECUR*
Error Message     
%SERVICES-rspp_drop-3-DIVERT Unable to [chars] packet (can't [chars])[chars]%s
Explanation A pre-routed packet created on the router's host stack hit a problem during service diversion processing. The packet was dropped.
Recommended Action *SUPPORT*
Error Message     
%SERVICES-rspp_drop-3-INIT Failed to [chars] when initializing service diversion drop caps (id [dec]): [chars]
Explanation A failure occurred when installing the capability in NetIO to process slow path packets for service diversion. If this occurred during an upgrade operation then it will cause the NetIO process to reload. Otherwise this will cause the capsulation to be unloaded,and an error will be returned to the user.
Recommended Action *RECUR*
Error Message     
%SERVICES-rspp_drop-3-UNDIVERT Unable to undivert packet (can't [chars]): [chars]
Explanation A packet could not be sent out to its original destination after firewalling. The packet was dropped.
Recommended Action *SUPPORT*

RSPP_MA Messages
Error Message     
%SERVICES-RSPP_MA-2-IMP_FAILED An error was detected whilst performing [chars] for [chars] (Error: [chars]). Traffic Diversion may now be inconsistent.
Explanation Some aspect of diversion implementation has failed. This means that traffic may be inconsistently diverted for the specified interface (ie traffic may be diverted to the service card in the ingress direction, but not on egress). Note that, where the error message indicates a single interface that is affected, there may also be other attachments impacted by the error.
Recommended Action Restarting the rspp_ma process on the node which produced the error may solve the issue. If not, contact support.
Error Message     
%SERVICES-RSPP_MA-3-EVENT Error receiving event: [chars]
Explanation An error occured receiving an event from the OS. The process will restart.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_MA-3-IMP_ERROR A persistent error has occured during the implementation of one or more attachments. Diversion may be in an inconsistent state
Explanation Whilst attempting to implement one or more attachments, the service diversion infrastructure has hit one or more problems that were not solved by a retry, and as such one or more diversions may be in an inconsistent state. Retries will continue to be made, and a further message will be printed if this situation clears.
Recommended Action Running 'show firewall attachments' will provide information on which attachments are suffering from errors, and in which way they will not be operating correctly. These problems may be cleared by removing and re-attaching the service to the specified interface. If this does not resolve the problem, then support should be contacted.
Error Message     
%SERVICES-RSPP_MA-3-INIT Failure during intialization of RSPP MA [chars]. Error: [chars]
Explanation A failure occurred during the initialization of the RSPP MA, the process responsible for managing the diversion of packets to services such as firewalls. The initialization will be aborted and retried.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_MA-3-INIT_NON_FATAL Non-fatal error during intialization of RSPP MA [chars]: [chars] Continuing with initialization.
Explanation A non-fatal failure occurred during the initialization of the specified module of RSPP MA, the process responsible for managing the diversion of packets to services such as firewalls. This will typically mean that some level of debugging support will not be provided for the process (e.g. error codes will not be decoded), but the functioning of the process is not otherwise affected. Restarting the process should restore full debugging support.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_MA-3-LCFG_DELETE Failed to process local configuration delete for interface [chars]. Error: [chars]
Explanation An error has occurred while removing the diversion implemented for the given interface. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, adding and removing a service attachment for the interface indicated in the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-3-LCFG_UPDATE Failed to process local configuration update for attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars]. Error: [chars]
Explanation An error has occurred while implementing the diversion required for the given service attachment. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-3-NO_VFW RSPP MA was started when the firewalls package was not installed. Exiting
Explanation RSPP MA, the service diversion management agent, could not complete initialization as the firewall service package could not be found in the current installed image. Restart will not be attempted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_MA-3-PUBLISH_DELETE Failed to publish local configuration delete for interface [chars]. Error: [chars]
Explanation An error has occurred while indicating the deletion of the given service attachment removal to nodes other than that local to the interface indicated. Packet diversion may now be inconsistent. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, adding and removing a service attachment for the interface indicated in the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-3-PUBLISH_UPDATE Failed to publish local configuration update for attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] to remote nodes. Error: [chars]
Explanation An error has occurred while indicating the occurence of the given update to nodes other than that local to the interface indicated. Packet diversion may now be inconsistent. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-3-RCFG Failed to process remote config notification of [chars] of attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars]. Error: [chars]
Explanation An error has occurred while processing the attachment of a service to an interface remote to this node. Packet diversion may now be inconsistent on this node. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-3-RCFG_REFRESH Error deleting any stale attachment publications to remote nodes. Error: [chars]
Explanation If a virtual firewall or other service is attached to an interface, then all cards in the system need to know. Similarly, if a service attachment is deconfigured, then all cards needs to be notified. This will not happen if the interface's line card is down (eg a preconfigured attachment is removed while the card is absent from the chassis and then re-inserted). A backup mechanism exists for this case, that ensures that any attachments that were deconfigured in such a situation really are removed globally. This error indicates that a problem occurred with this backup mechanism. So if a service attachment was deconfigured while the card was down, the rest of the system might not have caught up, and could still be diverting or dropping traffic for that interface.
Recommended Action If an interface seems 'stuck', then configuring an attachment again, committing the configuration, and then de-configuring that attachment and comitting should un-stick it.
Error Message     
%SERVICES-RSPP_MA-4-DUP_CREATE Attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] invalid due to duplicate attachment to interface [chars]. Both attachments will be invalidated.
Explanation The same service attachment has been configured on two or more interfaces, resulting in both attachments being viewed as failed and moved in to failure state.
Recommended Action Removing the given configuration until zero or one instances of the attachment exist will resolve this misconfiguration.
Error Message     
%SERVICES-RSPP_MA-4-DUP_CREATE_ERR Error withdrawing attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] (invalid due to duplicate attachment to interface [chars]): [chars]
Explanation An error has occurred processing an invalid configuration whereby the same service attachment has been configured on two or more interfaces (which should result in both attachments being viewed as failed and moved in to failure state). Packet diversion may now be inconsistent. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resoucre errors, removing the initial misconfiguration may remove this error. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-4-DUP_REMOVE Attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] now valid due to removal of duplicate attachment to interface [chars]. Attachment will be reimplemented.
Explanation The given attachment configuration, which was previously invalid due to duplicate attachments being configured on different interfaces, is now valid as the duplicate attachment configuration has been removed.
Recommended Action No action is required.
Error Message     
%SERVICES-RSPP_MA-4-DUP_REMOVE_ERR Error reinstalling attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] (now valid due to removal of duplicate attachment to interface [chars]): [chars]
Explanation The given attachment configuration, which was previously invalid due to duplicate attachments being configured on different interfaces, is now valid as the duplicate attachment configuration has been removed, but an error has occurred reimplementing the attachment. The error string given should give more details on the error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-4-FA_BATCH_ERR Errors occurred processing batch of failure action notifications. Total Errors: [unsigned int], First Error [chars]
Explanation One or more errors occurred in RSPP MA, the service diversion management agent, during the processing of a set of configuration detailing the failure policies to be applied in the event of service failure. The configured failure policies may now not be implemented on the node indicated. The error string will give more detail on the type of error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-4-RCFG_BATCH Failed to signal [chars] of batch of remote config publications. Error: [chars]
Explanation An error has occurred sending information on service attachments to interfaces local to the node to remote nodes.
Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-4-RED_STATE_ERR Error handling change in redundancy state. Error [chars]
Explanation An error has occurred during the handling of a notification from Sysmgr indicating a change in the redundancy state of the card indicated (e.g. from standby to online).
Recommended Action Restarting RSPP MA may solve the problem. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_MA-4-RED_STATE_UNK Unable to handle redundancy state notification. New redundancy state [unsigned int], previous state [unsigned int]
Explanation A notification has been received from Sysmgr indicating that the redundancy state (e.g. active, standby, etc) of the card has changed to a state unknown to RSPP MA. RSPP MA will continue to use the old state.
Recommended Action A restart of RSPP MA may solve the problem. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_MA-4-RESYNC_FAILED Failed to resync diversions correctly. Error: [chars]
Explanation An error has occurred following a restart of RSPP MA in the reconciliation of persistent data structures with the current configuration. Packet diversion may now be inconsistent.
Recommended Action Restarting RSPP MA may clear the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_MA-4-SD_BATCH_ERR Errors occurred processing batch of Service Director notifications. Total Errors: [unsigned int], First Error [chars]
Explanation One or more errors occurred in RSPP MA, the service diversion management agent, during the processing of a set of notifications from Service Director, containing service locations and diversion information. Diversions for service attachments may now be inconsistent on the given node. The error string will give more detail on the type of error that has occurred.
Recommended Action If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. If the error string given does not indicate that this is a resource error, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_MA-4-SD_ERR Error requesting service information from the Service Director on services referenced by the last batch of attachment or failure action configuration. Error [chars]
Explanation When a service attachment (e.g. a firewall attachment) is configured on an interface, the local RSPP MA process (the service diversion management agent) must request information on the attached service from Service Director to be able to implement the required diversion. This error indicates that a problem has arisen in this request. The error string given should give more details on the error that has occurred.
Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem.
Error Message     
%SERVICES-RSPP_MA-6-IMP_ERROR_CLEARED All pre-existing persistent errors have been cleared. All diversion should now be operating correctly.
Explanation This message should only be seen after a corresponding IMP_ERROR message has been seen. It indicates that any problems with diversions should now have been resolved.
Recommended Action No further action should be necessary.
Error Message     
%SERVICES-RSPP_MA-6-PROBLEM_EXITING Problem ensuring an orderly exit: [chars]
Explanation The process implementing service diversions (eg for virtual firewalls) has just exited, since the last service attachments have just been deconfigured. As part of this orderly shutdown, the process tried to inform System Manager that this was happening, but hit a problem in signalling this fact. The system should have recovered from this problem fully; however, very rarely it is possible that some other service attachment configuration in the same commit could be rejected.
Recommended Action If any service attachments in the same configuration commit were rejected, simply re-commit them.

RSPP_REX Messages
Error Message     
%SERVICES-RSPP_REX-3-EDM Failed to initialize diversion manager external data manager, error: [chars]. Diagnostic show commands may not function correctly, other functionality is unaffected.
Explanation During intialization of the EDM an error occurred. The EDM was not successfully registered, so show commands and other manageability applications may not function correctly. Otherwise the diversion manager will work correctly.
Recommended Action This is not a fatal error. If the show commands are required, restarting the REX process should clear up the problem.
Error Message     
%SERVICES-RSPP_REX-3-IMP_CONNECT Failed to connect to IM Proxy. Error: [chars]
Explanation The diversion manager was unable to connect to IM Proxy to register as an interface capsulation. Diversion information may not be correctly applied or inconsistent.
Recommended Action The connection will be retried automatically. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_REX-3-INIT Failure [chars] during intialization of diversion exectution agent. Error: [chars]
Explanation A failure occurred during the initialization of the RSPP REX library. This is used to divert packets, e.g. to a virtual firewall.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_REX-3-MEM Diversion manager failed to get memory [chars]. Diversions (e.g to a virtual firewall) may not have been correctly applied.
Explanation During processing of a new or updated diversion, insufficient memory was available. The diversion information was not applied, and future updates may also not be applied correctly.
Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. Once the memory condition is resolved, execute the command 'proc restart rspp_rex' for the node where the error message originated to ensure all diversion information is correctly set up.
Error Message     
%SERVICES-RSPP_REX-3-MSG_REPLY Unable to send a reply to diversion manager's client. Error: [chars]
Explanation The diversion manager process was unable to send a reply to a message sent to one of its clients. Diversion information may be inconsistent.
Recommended Action Restarting the rspp_rex and fwc processes should clear the problem. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-RSPP_REX-3-SYSDB Diversion manager failed to communicate with SysDB. Error: [chars]
Explanation The diversion manager was unable to communicate with SysDB. Notifications may be missed, and manageability functionality may not be available.
Recommended Action Check the status of SysDB, and restart the SysDB and firewall controller processes.
Error Message     
%SERVICES-RSPP_REX-6-CORE The diversion manager has reached an unexpected situation ([chars] dumping core - this is NOT a crash.
Explanation An unexpected situation was reached; the diversion manager has voluntarily produced a core dump for debugging purposes. This does not affect the operation of the diversion manager.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

rspp_rio_netio Messages
Error Message     
%SERVICES-rspp_rio_netio-3-CAPS_BUILDER_FAILED The capsulation build function failed because '[chars]' (ifh equals [hex]). Error: [chars]
Explanation The service ingress diversion NetIO DLL capsulation builder function failed. Service ingress diversion in NetIO for the specified interface will not function properly.
Recommended Action *SUPPORT*
Error Message     
%SERVICES-rspp_rio_netio-3-CAPS_CONTROL_FAILED The capsulation control function failed because '[chars]' (ifh equals [hex]). Error: [chars]
Explanation The service ingress diversion NetIO DLL capsulation function failed. Service ingress diversion in NetIO for the specified interface will not function properly.
Recommended Action *SUPPORT*
Error Message     
%SERVICES-rspp_rio_netio-3-CAPS_UNBUILDER_FAILED The capsulation unbuild function failed because '[chars]' (ifh equals [hex]). Error: [chars]
Explanation The service ingress diversion NetIO DLL capsulation unbuilder function failed. Service ingress diversion in NetIO for the specified interface will not be removed from NetIO process.
Recommended Action *SUPPORT*
Error Message     
%SERVICES-rspp_rio_netio-3-INIT_DEBUG Service ingress diversion NetIO DLL failed to initialize the debug facility during [chars]: [chars]
Explanation A failure occurred during the initialization of debug for the service ingress diversion NetIO DLL. If this occurred during an upgrade operation then it will cause the NetIO process to reload. Otherwise this will cause the capsulation to be unloaded,and an error will be returned to the user.
Recommended Action *RECUR*
Error Message     
%SERVICES-rspp_rio_netio-3-INIT_TRACE Failed to initialize service ingress diversion [chars] trace facility within NetIO process: [chars]
Explanation An error occurred during initialization of the trace facility. There will be no NetIO trace messages for service ingress diversion. The 'show services diversion rio netio trace' command on this node will not function correctly. Otherwise service ingress diversion will work correctly.
Recommended Action This is not a fatal error.
Error Message     
%SERVICES-rspp_rio_netio-3-SUBBLOCK_REG_FAILED Service ingress diversion NetIO DLL failed to register the RIO subblock: [chars]
Explanation The service ingress diversion NetIO DLL initialization function failed to register the RIO subblock type.
Recommended Action *SUPPORT*
Error Message     
%SERVICES-rspp_rio_netio-3-TERM_FAILED Service ingress diversion NetIO DLL termination failed because '[chars]'. Error: [chars]
Explanation The service ingress diversion NetIO DLL termination function failed.
Recommended Action *SUPPORT*

SVII_EA_STATS Messages
Error Message     
%SERVICES-SVII_EA_STATS-3-CHKPT_GET_FAILURE Failed in checkpoint interaction, resulting in zero stats returned for [chars] (expected length [unsigned int], found [unsigned int]): [chars]
Explanation An error occured during periodic statistics collection for the interface specified. This means that the statistics (as reported by eg. 'show interface') will be inaccurate for as long as this error is seen.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

SVII_EA Messages
Error Message     
%SERVICES-SVII_EA-3-EVENT Unrecoverable error in event loop. Error: [chars]
Explanation An error (other than EINTR) occured in the event loop. The process must exit.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_EA-3-FORWARDER_CONNECTION Failed to handle forwarder connection being lost - error: [chars]
Explanation The forwarder driver has restarted, but this process was unable to handle this as the error was unexpected. It is possible, though not necessarily true, that slow path packet processing for some interfaces owned by this process may be broken.
Recommended Action Restarting the relevant SVI Manager process will prompt a resync, which should get the SVI Manager process and forwarder driver back into step. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_EA-3-INIT Failure during intialization of [chars]. Error: [chars]
Explanation A failure occurred during the initialization of the Service Virtual Interface infrastructure. This resulted in the restart of the process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_EA-3-SEND_FAILED Failed during [chars] stage of sending a '[chars]' message - Error: [chars]
Explanation A control message could not be sent from the EA to the MA. See error message for a possible reason. An interface may now be in the wrong up/down state.
Recommended Action Restarting the relevant SVI Manager process will prompt a resync, which should re-send the lost message. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_EA-3-SYSMGR Failure communicating readiness to System Manager. Error: [chars]
Explanation The process was initialized successfully but was unable to inform System Manager of the success.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

SVII_LRD_SPA Messages
Error Message     
%SERVICES-SVII_LRD_SPA-3-STATE_UPDATE Failed to report SPA [chars] change to SVIA; reason: [chars]; error [chars]
Explanation A failure occured while processing a SPA state or type change notification. Service interfaces configured on the given SPA may not be appropriately (un)replicated.
Recommended Action Restarting the process in question should rectify the situation. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

SVII_MGR Messages
Error Message     
%SERVICES-SVII_MGR-3-ACTIVATE Failure during activation of [chars]. Error: [chars]
Explanation A failure occurred during the activation of the Service Virtual Interface infrastructure. Activation occurs when the card transitions to ACTIVE state. This error resulted in the restart of the process.
Recommended Action *RECUR*
Error Message     
%SERVICES-SVII_MGR-3-EVENT Unrecoverable error in event loop. Error: [chars]
Explanation An error (other than EINTR) occured in the event loop. The process must exit.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_MGR-3-EXITING Failure communicating exit to System Manager. Error: [chars]
Explanation The process was unable to inform System Manager of its graceful shutdown.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_MGR-3-IM_STATE_SYNC_ERROR The Service Infrastructure encountered an error when trying to synchronize interface states with the Interface Manager process, while [chars]. Error [chars]
Explanation The Service Application was unable to report the state of an interface that it owns to the Interface Manager process. The interface state may be inconsistent, and may stop forwarding traffic, or forward traffic when it appears shut down.
Recommended Action Restarting the process that displayed the message may help, & If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_MGR-3-INIT Failure during intialization of [chars]. Error: [chars]
Explanation A failure occurred during the initialization of the Service Virtual Interface infrastructure. This resulted in the restart of the process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_MGR-3-INIT_ENS Failure to initialise ENS - retry scheduled. Error: [chars]
Explanation A failure occurred during the initialization of ENS library in the process. This probably indicates an underlying more severe problem, and retry will be attempted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_MGR-3-SEND_FAILED Failed to send a '[chars]' message - Error: [chars]
Explanation A control message could not be sent from the MA to the EA. See error message for a possible reason. An interface may now be in the wrong up/down state.
Recommended Action Restarting the relevant SVI Manager process will prompt a resync, which should re-send the lost message. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_MGR-3-SVIA_INTF_STATE_ERROR The Service Application for [chars] attempted to set an invalid interface state. The interface will be taken down. Invalid state: [chars].
Explanation The Service Application that manages the interface attempted to put the interface in a state that is not valid. This indicates an internal error in the application. The interface will be put in DOWN state and will cease to forward traffic.
Recommended Action recommend that restarting the process that displayed the message may help, & If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%SERVICES-SVII_MGR-3-SYSMGR Failure communicating readiness to System Manager. Error: [chars]
Explanation The process was initialized successfully but was unable to inform System Manager of the success.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

	Cisco IOS XR System Error Message Reference Guide, Release 3.8.1
	Services Messages
Cisco IOS XR System Error Message Reference Guide, Release 3.8.1 Preface Overview Messages Access Control List (ACL) Messages Application Infrastructure Messages Diagnostic Messages Fabric Messages Forwarding Messages High Availability (HA) Messages Installation Messages Internet Protocol (IP) Messages Layer 1 Messages Layer 2 Messages License Messages Media Messages Manageability (MGBL) Messages Operating System (OS) Messages Platform Messages Quality of Service (QoS) Messages Routing Messages Security Messages Services Messages Simple Network Management Protocol (SNMP) Messages System Database Messages Index	Download this chapter Services Messages Download the complete book Full Book PDF (PDF - 17 MB) Feedback Table Of Contents Services Messages OT Messages rspp_drop Messages RSPP_MA Messages RSPP_REX Messages rspp_rio_netio Messages SVII_EA_STATS Messages SVII_EA Messages SVII_LRD_SPA Messages SVII_MGR Messages Services Messages This section contains all Services related System Error Messages. OT Messages Error Message %SERVICES-OT-3-ERROR [chars] Explanation Internal error. Recommended Action 'Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.' Error Message %SERVICES-OT-4-WARNING [chars] Explanation Internal Warning. Recommended Action 'Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.' Error Message %SERVICES-OT-6-TRACK_INFO [chars] Explanation Internal information. for example: track state changes. Recommended Action 'Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.' rspp_drop Messages Error Message %SERVICES-rspp_drop-3-DEBUG Failed to [chars] debug for service diversion drop caps: [chars] Explanation A problem with the debug infrastructure was encountered by the service diversion drop processing in NetIO. This is not fatal, and simply means that the 'debug services diversion drop' commands may be unavailable. All non-verbose messages are still traced in a circular buffer, and the most recent of these can be inspected with the 'show services diversion drop trace' commands. Recommended Action RECUR Error Message %SERVICES-rspp_drop-3-DIVERT Unable to [chars] packet (can't [chars])[chars]%s Explanation A pre-routed packet created on the router's host stack hit a problem during service diversion processing. The packet was dropped. Recommended Action SUPPORT Error Message %SERVICES-rspp_drop-3-INIT Failed to [chars] when initializing service diversion drop caps (id [dec]): [chars] Explanation A failure occurred when installing the capability in NetIO to process slow path packets for service diversion. If this occurred during an upgrade operation then it will cause the NetIO process to reload. Otherwise this will cause the capsulation to be unloaded,and an error will be returned to the user. Recommended Action RECUR Error Message %SERVICES-rspp_drop-3-UNDIVERT Unable to undivert packet (can't [chars]): [chars] Explanation A packet could not be sent out to its original destination after firewalling. The packet was dropped. Recommended Action SUPPORT RSPP_MA Messages Error Message %SERVICES-RSPP_MA-2-IMP_FAILED An error was detected whilst performing [chars] for [chars] (Error: [chars]). Traffic Diversion may now be inconsistent. Explanation Some aspect of diversion implementation has failed. This means that traffic may be inconsistently diverted for the specified interface (ie traffic may be diverted to the service card in the ingress direction, but not on egress). Note that, where the error message indicates a single interface that is affected, there may also be other attachments impacted by the error. Recommended Action Restarting the rspp_ma process on the node which produced the error may solve the issue. If not, contact support. Error Message %SERVICES-RSPP_MA-3-EVENT Error receiving event: [chars] Explanation An error occured receiving an event from the OS. The process will restart. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_MA-3-IMP_ERROR A persistent error has occured during the implementation of one or more attachments. Diversion may be in an inconsistent state Explanation Whilst attempting to implement one or more attachments, the service diversion infrastructure has hit one or more problems that were not solved by a retry, and as such one or more diversions may be in an inconsistent state. Retries will continue to be made, and a further message will be printed if this situation clears. Recommended Action Running 'show firewall attachments' will provide information on which attachments are suffering from errors, and in which way they will not be operating correctly. These problems may be cleared by removing and re-attaching the service to the specified interface. If this does not resolve the problem, then support should be contacted. Error Message %SERVICES-RSPP_MA-3-INIT Failure during intialization of RSPP MA [chars]. Error: [chars] Explanation A failure occurred during the initialization of the RSPP MA, the process responsible for managing the diversion of packets to services such as firewalls. The initialization will be aborted and retried. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_MA-3-INIT_NON_FATAL Non-fatal error during intialization of RSPP MA [chars]: [chars] Continuing with initialization. Explanation A non-fatal failure occurred during the initialization of the specified module of RSPP MA, the process responsible for managing the diversion of packets to services such as firewalls. This will typically mean that some level of debugging support will not be provided for the process (e.g. error codes will not be decoded), but the functioning of the process is not otherwise affected. Restarting the process should restore full debugging support. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_MA-3-LCFG_DELETE Failed to process local configuration delete for interface [chars]. Error: [chars] Explanation An error has occurred while removing the diversion implemented for the given interface. The error string will give more detail on the type of error that has occurred. Recommended Action For non-resource errors, adding and removing a service attachment for the interface indicated in the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-3-LCFG_UPDATE Failed to process local configuration update for attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars]. Error: [chars] Explanation An error has occurred while implementing the diversion required for the given service attachment. The error string will give more detail on the type of error that has occurred. Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-3-NO_VFW RSPP MA was started when the firewalls package was not installed. Exiting Explanation RSPP MA, the service diversion management agent, could not complete initialization as the firewall service package could not be found in the current installed image. Restart will not be attempted. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_MA-3-PUBLISH_DELETE Failed to publish local configuration delete for interface [chars]. Error: [chars] Explanation An error has occurred while indicating the deletion of the given service attachment removal to nodes other than that local to the interface indicated. Packet diversion may now be inconsistent. The error string will give more detail on the type of error that has occurred. Recommended Action For non-resource errors, adding and removing a service attachment for the interface indicated in the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-3-PUBLISH_UPDATE Failed to publish local configuration update for attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] to remote nodes. Error: [chars] Explanation An error has occurred while indicating the occurence of the given update to nodes other than that local to the interface indicated. Packet diversion may now be inconsistent. The error string will give more detail on the type of error that has occurred. Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-3-RCFG Failed to process remote config notification of [chars] of attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars]. Error: [chars] Explanation An error has occurred while processing the attachment of a service to an interface remote to this node. Packet diversion may now be inconsistent on this node. The error string will give more detail on the type of error that has occurred. Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-3-RCFG_REFRESH Error deleting any stale attachment publications to remote nodes. Error: [chars] Explanation If a virtual firewall or other service is attached to an interface, then all cards in the system need to know. Similarly, if a service attachment is deconfigured, then all cards needs to be notified. This will not happen if the interface's line card is down (eg a preconfigured attachment is removed while the card is absent from the chassis and then re-inserted). A backup mechanism exists for this case, that ensures that any attachments that were deconfigured in such a situation really are removed globally. This error indicates that a problem occurred with this backup mechanism. So if a service attachment was deconfigured while the card was down, the rest of the system might not have caught up, and could still be diverting or dropping traffic for that interface. Recommended Action If an interface seems 'stuck', then configuring an attachment again, committing the configuration, and then de-configuring that attachment and comitting should un-stick it. Error Message %SERVICES-RSPP_MA-4-DUP_CREATE Attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] invalid due to duplicate attachment to interface [chars]. Both attachments will be invalidated. Explanation The same service attachment has been configured on two or more interfaces, resulting in both attachments being viewed as failed and moved in to failure state. Recommended Action Removing the given configuration until zero or one instances of the attachment exist will resolve this misconfiguration. Error Message %SERVICES-RSPP_MA-4-DUP_CREATE_ERR Error withdrawing attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] (invalid due to duplicate attachment to interface [chars]): [chars] Explanation An error has occurred processing an invalid configuration whereby the same service attachment has been configured on two or more interfaces (which should result in both attachments being viewed as failed and moved in to failure state). Packet diversion may now be inconsistent. The error string will give more detail on the type of error that has occurred. Recommended Action For non-resoucre errors, removing the initial misconfiguration may remove this error. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-4-DUP_REMOVE Attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] now valid due to removal of duplicate attachment to interface [chars]. Attachment will be reimplemented. Explanation The given attachment configuration, which was previously invalid due to duplicate attachments being configured on different interfaces, is now valid as the duplicate attachment configuration has been removed. Recommended Action No action is required. Error Message %SERVICES-RSPP_MA-4-DUP_REMOVE_ERR Error reinstalling attachment of service [chars] of type [chars] to interface [chars] with attachment ID [chars] (now valid due to removal of duplicate attachment to interface [chars]): [chars] Explanation The given attachment configuration, which was previously invalid due to duplicate attachments being configured on different interfaces, is now valid as the duplicate attachment configuration has been removed, but an error has occurred reimplementing the attachment. The error string given should give more details on the error that has occurred. Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-4-FA_BATCH_ERR Errors occurred processing batch of failure action notifications. Total Errors: [unsigned int], First Error [chars] Explanation One or more errors occurred in RSPP MA, the service diversion management agent, during the processing of a set of configuration detailing the failure policies to be applied in the event of service failure. The configured failure policies may now not be implemented on the node indicated. The error string will give more detail on the type of error that has occurred. Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-4-RCFG_BATCH Failed to signal [chars] of batch of remote config publications. Error: [chars] Explanation An error has occurred sending information on service attachments to interfaces local to the node to remote nodes. Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-4-RED_STATE_ERR Error handling change in redundancy state. Error [chars] Explanation An error has occurred during the handling of a notification from Sysmgr indicating a change in the redundancy state of the card indicated (e.g. from standby to online). Recommended Action Restarting RSPP MA may solve the problem. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_MA-4-RED_STATE_UNK Unable to handle redundancy state notification. New redundancy state [unsigned int], previous state [unsigned int] Explanation A notification has been received from Sysmgr indicating that the redundancy state (e.g. active, standby, etc) of the card has changed to a state unknown to RSPP MA. RSPP MA will continue to use the old state. Recommended Action A restart of RSPP MA may solve the problem. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_MA-4-RESYNC_FAILED Failed to resync diversions correctly. Error: [chars] Explanation An error has occurred following a restart of RSPP MA in the reconciliation of persistent data structures with the current configuration. Packet diversion may now be inconsistent. Recommended Action Restarting RSPP MA may clear the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_MA-4-SD_BATCH_ERR Errors occurred processing batch of Service Director notifications. Total Errors: [unsigned int], First Error [chars] Explanation One or more errors occurred in RSPP MA, the service diversion management agent, during the processing of a set of notifications from Service Director, containing service locations and diversion information. Diversions for service attachments may now be inconsistent on the given node. The error string will give more detail on the type of error that has occurred. Recommended Action If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. If the error string given does not indicate that this is a resource error, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_MA-4-SD_ERR Error requesting service information from the Service Director on services referenced by the last batch of attachment or failure action configuration. Error [chars] Explanation When a service attachment (e.g. a firewall attachment) is configured on an interface, the local RSPP MA process (the service diversion management agent) must request information on the attached service from Service Director to be able to implement the required diversion. This error indicates that a problem has arisen in this request. The error string given should give more details on the error that has occurred. Recommended Action For non-resource errors, removing and adding back the configuration that prompted the message may remove the error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. If the error is a resource error this will be indicated in the error description given. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. If any inconsistency in packet forwarding to the indicated interfaces is seen, a restart of RSPP MA may solve the problem. Error Message %SERVICES-RSPP_MA-6-IMP_ERROR_CLEARED All pre-existing persistent errors have been cleared. All diversion should now be operating correctly. Explanation This message should only be seen after a corresponding IMP_ERROR message has been seen. It indicates that any problems with diversions should now have been resolved. Recommended Action No further action should be necessary. Error Message %SERVICES-RSPP_MA-6-PROBLEM_EXITING Problem ensuring an orderly exit: [chars] Explanation The process implementing service diversions (eg for virtual firewalls) has just exited, since the last service attachments have just been deconfigured. As part of this orderly shutdown, the process tried to inform System Manager that this was happening, but hit a problem in signalling this fact. The system should have recovered from this problem fully; however, very rarely it is possible that some other service attachment configuration in the same commit could be rejected. Recommended Action If any service attachments in the same configuration commit were rejected, simply re-commit them. RSPP_REX Messages Error Message %SERVICES-RSPP_REX-3-EDM Failed to initialize diversion manager external data manager, error: [chars]. Diagnostic show commands may not function correctly, other functionality is unaffected. Explanation During intialization of the EDM an error occurred. The EDM was not successfully registered, so show commands and other manageability applications may not function correctly. Otherwise the diversion manager will work correctly. Recommended Action This is not a fatal error. If the show commands are required, restarting the REX process should clear up the problem. Error Message %SERVICES-RSPP_REX-3-IMP_CONNECT Failed to connect to IM Proxy. Error: [chars] Explanation The diversion manager was unable to connect to IM Proxy to register as an interface capsulation. Diversion information may not be correctly applied or inconsistent. Recommended Action The connection will be retried automatically. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_REX-3-INIT Failure [chars] during intialization of diversion exectution agent. Error: [chars] Explanation A failure occurred during the initialization of the RSPP REX library. This is used to divert packets, e.g. to a virtual firewall. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_REX-3-MEM Diversion manager failed to get memory [chars]. Diversions (e.g to a virtual firewall) may not have been correctly applied. Explanation During processing of a new or updated diversion, insufficient memory was available. The diversion information was not applied, and future updates may also not be applied correctly. Recommended Action This indicates a low memory condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration. Once the memory condition is resolved, execute the command 'proc restart rspp_rex' for the node where the error message originated to ensure all diversion information is correctly set up. Error Message %SERVICES-RSPP_REX-3-MSG_REPLY Unable to send a reply to diversion manager's client. Error: [chars] Explanation The diversion manager process was unable to send a reply to a message sent to one of its clients. Diversion information may be inconsistent. Recommended Action Restarting the rspp_rex and fwc processes should clear the problem. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-RSPP_REX-3-SYSDB Diversion manager failed to communicate with SysDB. Error: [chars] Explanation The diversion manager was unable to communicate with SysDB. Notifications may be missed, and manageability functionality may not be available. Recommended Action Check the status of SysDB, and restart the SysDB and firewall controller processes. Error Message %SERVICES-RSPP_REX-6-CORE The diversion manager has reached an unexpected situation ([chars] dumping core - this is NOT a crash. Explanation An unexpected situation was reached; the diversion manager has voluntarily produced a core dump for debugging purposes. This does not affect the operation of the diversion manager. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. rspp_rio_netio Messages Error Message %SERVICES-rspp_rio_netio-3-CAPS_BUILDER_FAILED The capsulation build function failed because '[chars]' (ifh equals [hex]). Error: [chars] Explanation The service ingress diversion NetIO DLL capsulation builder function failed. Service ingress diversion in NetIO for the specified interface will not function properly. Recommended Action SUPPORT Error Message %SERVICES-rspp_rio_netio-3-CAPS_CONTROL_FAILED The capsulation control function failed because '[chars]' (ifh equals [hex]). Error: [chars] Explanation The service ingress diversion NetIO DLL capsulation function failed. Service ingress diversion in NetIO for the specified interface will not function properly. Recommended Action SUPPORT Error Message %SERVICES-rspp_rio_netio-3-CAPS_UNBUILDER_FAILED The capsulation unbuild function failed because '[chars]' (ifh equals [hex]). Error: [chars] Explanation The service ingress diversion NetIO DLL capsulation unbuilder function failed. Service ingress diversion in NetIO for the specified interface will not be removed from NetIO process. Recommended Action SUPPORT Error Message %SERVICES-rspp_rio_netio-3-INIT_DEBUG Service ingress diversion NetIO DLL failed to initialize the debug facility during [chars]: [chars] Explanation A failure occurred during the initialization of debug for the service ingress diversion NetIO DLL. If this occurred during an upgrade operation then it will cause the NetIO process to reload. Otherwise this will cause the capsulation to be unloaded,and an error will be returned to the user. Recommended Action RECUR Error Message %SERVICES-rspp_rio_netio-3-INIT_TRACE Failed to initialize service ingress diversion [chars] trace facility within NetIO process: [chars] Explanation An error occurred during initialization of the trace facility. There will be no NetIO trace messages for service ingress diversion. The 'show services diversion rio netio trace' command on this node will not function correctly. Otherwise service ingress diversion will work correctly. Recommended Action This is not a fatal error. Error Message %SERVICES-rspp_rio_netio-3-SUBBLOCK_REG_FAILED Service ingress diversion NetIO DLL failed to register the RIO subblock: [chars] Explanation The service ingress diversion NetIO DLL initialization function failed to register the RIO subblock type. Recommended Action SUPPORT Error Message %SERVICES-rspp_rio_netio-3-TERM_FAILED Service ingress diversion NetIO DLL termination failed because '[chars]'. Error: [chars] Explanation The service ingress diversion NetIO DLL termination function failed. Recommended Action SUPPORT SVII_EA_STATS Messages Error Message %SERVICES-SVII_EA_STATS-3-CHKPT_GET_FAILURE Failed in checkpoint interaction, resulting in zero stats returned for [chars] (expected length [unsigned int], found [unsigned int]): [chars] Explanation An error occured during periodic statistics collection for the interface specified. This means that the statistics (as reported by eg. 'show interface') will be inaccurate for as long as this error is seen. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. SVII_EA Messages Error Message %SERVICES-SVII_EA-3-EVENT Unrecoverable error in event loop. Error: [chars] Explanation An error (other than EINTR) occured in the event loop. The process must exit. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_EA-3-FORWARDER_CONNECTION Failed to handle forwarder connection being lost - error: [chars] Explanation The forwarder driver has restarted, but this process was unable to handle this as the error was unexpected. It is possible, though not necessarily true, that slow path packet processing for some interfaces owned by this process may be broken. Recommended Action Restarting the relevant SVI Manager process will prompt a resync, which should get the SVI Manager process and forwarder driver back into step. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_EA-3-INIT Failure during intialization of [chars]. Error: [chars] Explanation A failure occurred during the initialization of the Service Virtual Interface infrastructure. This resulted in the restart of the process. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_EA-3-SEND_FAILED Failed during [chars] stage of sending a '[chars]' message - Error: [chars] Explanation A control message could not be sent from the EA to the MA. See error message for a possible reason. An interface may now be in the wrong up/down state. Recommended Action Restarting the relevant SVI Manager process will prompt a resync, which should re-send the lost message. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_EA-3-SYSMGR Failure communicating readiness to System Manager. Error: [chars] Explanation The process was initialized successfully but was unable to inform System Manager of the success. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. SVII_LRD_SPA Messages Error Message %SERVICES-SVII_LRD_SPA-3-STATE_UPDATE Failed to report SPA [chars] change to SVIA; reason: [chars]; error [chars] Explanation A failure occured while processing a SPA state or type change notification. Service interfaces configured on the given SPA may not be appropriately (un)replicated. Recommended Action Restarting the process in question should rectify the situation. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. SVII_MGR Messages Error Message %SERVICES-SVII_MGR-3-ACTIVATE Failure during activation of [chars]. Error: [chars] Explanation A failure occurred during the activation of the Service Virtual Interface infrastructure. Activation occurs when the card transitions to ACTIVE state. This error resulted in the restart of the process. Recommended Action RECUR Error Message %SERVICES-SVII_MGR-3-EVENT Unrecoverable error in event loop. Error: [chars] Explanation An error (other than EINTR) occured in the event loop. The process must exit. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_MGR-3-EXITING Failure communicating exit to System Manager. Error: [chars] Explanation The process was unable to inform System Manager of its graceful shutdown. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_MGR-3-IM_STATE_SYNC_ERROR The Service Infrastructure encountered an error when trying to synchronize interface states with the Interface Manager process, while [chars]. Error [chars] Explanation The Service Application was unable to report the state of an interface that it owns to the Interface Manager process. The interface state may be inconsistent, and may stop forwarding traffic, or forward traffic when it appears shut down. Recommended Action Restarting the process that displayed the message may help, & If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_MGR-3-INIT Failure during intialization of [chars]. Error: [chars] Explanation A failure occurred during the initialization of the Service Virtual Interface infrastructure. This resulted in the restart of the process. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_MGR-3-INIT_ENS Failure to initialise ENS - retry scheduled. Error: [chars] Explanation A failure occurred during the initialization of ENS library in the process. This probably indicates an underlying more severe problem, and retry will be attempted. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_MGR-3-SEND_FAILED Failed to send a '[chars]' message - Error: [chars] Explanation A control message could not be sent from the MA to the EA. See error message for a possible reason. An interface may now be in the wrong up/down state. Recommended Action Restarting the relevant SVI Manager process will prompt a resync, which should re-send the lost message. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_MGR-3-SVIA_INTF_STATE_ERROR The Service Application for [chars] attempted to set an invalid interface state. The interface will be taken down. Invalid state: [chars]. Explanation The Service Application that manages the interface attempted to put the interface in a state that is not valid. This indicates an internal error in the application. The interface will be put in DOWN state and will cease to forward traffic. Recommended Action recommend that restarting the process that displayed the message may help, & If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %SERVICES-SVII_MGR-3-SYSMGR Failure communicating readiness to System Manager. Error: [chars] Explanation The process was initialized successfully but was unable to inform System Manager of the success. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
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