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Cisco Unified Communications Manager Express

Cisco Unified CME 7.0/4.3 Supported Firmware, Platforms, Memory, and Voice Products

Revised: July 10, 2009

 

About Cisco Unified Communications Manager Express (Cisco Unified CME)

Documentation

See Cisco Unified CME product documentation.

Cisco IOS Compatibility

Other Cisco IOS software releases may inherit Cisco Unified CME 7.0. To get a list of Cisco IOS software releases that support Cisco Unified CME 7.0, go to Feature Navigator.  NOTE: Cisco Unified CME 7.0 includes the same features as Cisco Unified CME 4.3, which is renumbered to 7.0 to align with Cisco Unified Communications versions.

Downloads

To download Cisco Unified CME software and phone firmware files, go to the Cisco Software Download site.

DDTS Information

To find the latest Cisco Unified CME DDTS information, go to Bug Toolkit and search by product,
for Cisco Unified Communications Manager Express (Cisco Unified CME).

 

Important Information about Configuring Cisco Unified IP Phone Support

·         When configuring the load command:

-          In Cisco Unified CME 7.0 and earlier versions, do not include the .sbin or .loads file suffix except for the Cisco ATA and Cisco Unified IP Phone 7905 and 7912.

-          In Cisco Unified CME 7.0(1) and later versions, use the complete filename, including the file suffix, when you configure the load command for phone firmware versions later than version 8-2-2 for all phone types.

·         When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G, 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames that are marked with an asterisk (*) in the table below.

·         Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Cisco Unified CME 4.2 and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones are supported as usual in Cisco Unified CME, however, not as Unified CCX agent phones.

 

Cisco Unified IP Phone Support

Device Type

SCCP Firmware Filename

SIP Firmware Filename

Comments

Cisco ATA-186

ATA030203SCCP051201A.zup

ATA030200SIP041111A.zup

 

Cisco ATA-188

ATA030203SCCP051201A.zup

ATA030200SIP041111A.zup

 

Cisco VG224

--

--

SCCP analog ports supported with Cisco IOS Software  Release 12.4(9)T and later. For configuration information, see SCCP Controlled Analog (FXS) Ports with Supplementary Features in Cisco IOS Gateways.

Cisco IP Communicator

--

--

Cisco IP Communicator v 2.0(2) and higher supported

Cisco Unified IP Phone 3911

--

SIP3951.8-1-1.loads*

 

Cisco Unified IP Phone 7902

CP7902080002SCCP051117A.sbin

--

 

Cisco Unified IP Phone 7905G

CP7905080001SCCP051117A.sbin

--

Signed image

CP7905080001SCCP051117A.zup

CP7905080001SIP060412A.zup

Unsigned image

Cisco Unified IP Phone 7906G and  7911G

SCCP11.8-3-3S.loads*
term06.default.loads
term11.default.loads
apps11.8-3-2-27.sbn
cvm11sccp. 8-3-2-27.sbn
cnu11.8-3-2-27.sbn
dsp11.8-3-2-27.sbn
jar11sccp. 8-3-2-27.sbn

SIP11.8-2-1S.loads*
term06.default.loads
term11.default.loads
apps11.8-0-2-55.sbn
cnu11.8-2-0-55.sbn
cvm11sip.8-2-0-55.sbn
dsp11.8-2-0-55.sbn
jar11sip.8-0-2-25.sbn

 

Cisco Unified IP Phone 7910

P00405000700.sbn

--

Signed image

P00405000700.bin

--

Unsigned image

Cisco Unified IP Phone 7912G

CP7912080003SCCP070409A.sbin

CP7912080001SIP060412A.sbin

 

Cisco Unified IP Phone 7914 Expansion Module

S00105000300.sbn

--

 

Cisco Unified IP Phone 7915 Expansion Module

B015-1-0-2.sbn

 

To support a 7915 or 7916 expansion module, IP phones must have firmware 8-3-5 or a later version.  The 7915 and 7916 expansion modules are supported only on the 7962, 7965, and 7975.

Cisco Unified IP Phone 7916 Expansion Module

B016-1-0-2.sbn

 

To support a 7915 or 7916 expansion module, IP phones must have firmware 8-3-5 or a later version.  The 7915 and 7916 expansion modules are supported only on the 7962, 7965, and 7975.

Cisco Unified Wireless IP Phone 7920 and 7921

See software download site for latest firmware version.

 

 

Cisco Unified Wireless IP Phone 7925G

See software download site for latest firmware version.

 

 

Cisco Unified IP Phone 7931G

SCCP31.8-3-3S.loads*
term31.default.loads
apps31.8-3-2-27.sbn
cnu31.8-3-2-27.sbn
cvm31sccp.8-3-2-27.sbn
dsp31.8-3-2-27.sbn
jar31sccp.8-3-2-27.sbn

--

 

Cisco Unified IP Conference Station 7935

P00503021500.bin

--

 

Cisco Unified IP Conference Station 7936 and 7937G

See software download site for latest firmware version.

--

 

Cisco Unified IP Phone 7940G and 7960G

P00308000500.loads*
P00308000500.sb2
P00308000500.sbn

P0S3-08-6-02.loads*
P0S3-08-6-02.sb2
P0S3-08-6-02.sbn

 

Cisco Unified IP Phone 7941G and
7941G-GE

SCCP41.8-3-3S.loads*
term41.default.loads
apps41.8-3-2-27.sbn
cnu41.8-3-2-27.sbn
cvm41sccp.8-3-2-27.sbn
dsp41.8-3-2-27.sbn
jar41sccp.8-3-2-27.sbn

SIP41.8-3-3S.loads*
term41.default.loads
apps41.8-3-2-27.sbn
cnu41.8-3-2-27.sbn
cvm41sip.8-3-2-27.sbn
dsp41.8-3-2-27.sbn
jar41sip.8-3-2-27.sbn

 

Cisco Unified IP Phone 7942G and 7962G

SCCP42.8-3-3S.loads*
term42.default.loads
term62.default.loads
apps42.8-3-2-27.sbn
cnu42.8-3-2-27.sbn
cvm42sccp.8-3-2-27.sbn
dsp42.8-3-2-27.sbn
jar42sccp.8-3-2-27.sbn

SIP42.8-3-3S.loads
term42.default.loads
term62.default.loads
apps42.8-3-2-27.sbn
cnu42.8-3-2-27.sbn
cvm42sip.8-3-2-27.sbn
dsp42.8-3-2-27.sbn
jar42sip.8-3-2-27.sbn

 

Cisco Unified IP Phone 7945G and 7965G

SCCP45.8-3-3S.loads*
term45.default.loads
term65.default.loads
apps45.8-3-2-27.sbn
cnu45.8-3-2-27.sbn
cvm45sccp.8-3-2-27.sbn
dsp45.8-3-2-27.sbn
jar45sccp.8-3-2-27.sbn

SIP45.8-3-3S.loads*
term45.default.loads
term65.default.loads
apps45.8-3-2-27.sbn
cnu45.8-3-2-27.sbn
cvm45sip.8-3-2-27.sbn
dsp45.8-3-2-27.sbn
jar45sip.8-3-2-27.sbn

 

Cisco Unified IP Phone 7961G and 7961G-GE

SCCP41.8-3-3S.loads*
term61.default.loads
apps41.8-3-2-27.sbn
cvm41sccp.8-3-2-27.sbn
cnu41.8-3-2-27.sbn
dsp41.8-3-2-27.sbn
jar41sccp.8-3-2-27.sbn

SIP41.8-3-3S.loads*
term61.default.loads
apps41.8-3-2-27.sbn
cnu41.8-3-2-27.sbn
cvm41sip.8-3-2-27.sbn
dsp41.8-3-2-27.sbn
jar41sip.8-3-2-27.sbn

 

Cisco Unified IP Phone 7970G and  7971G

SCCP70.8-3-3S.loads*
term70.default.loads
term71.default.loads
cvm70sccp.8-3-2-27.sbn
cnu70.8-3-2-27.sbn
jar70sccp. 8-3-2-27.sbn
apps70. 8-3-2-27.sbn
dsp70. 8-3-2-27.sbn

SIP70.8-3-3S.loads*
term70.default.loads
term71.default.loads
apps70.8-3-2-27.sbn
cnu70.8-3-2-27.sbn
cvm70.sip.8-3-2-27.sbn
dsp70.8-3-2-27.sbn
jar70.sip.8-3-2-27.sbn

For configuration information, see
Cisco Unified CME with the Cisco 7970 Color IP Phone Configuration Example

Cisco Unified IP Phone 7975G

SCCP75.8-3-3S.loads*
term75.default.loads
apps75.8-3-2-27.sbn
cnu75.8-3-2-27.sbn
cvm75sccp.8-3-2-27.sbn
dsp75.8-3-2-27.sbn
jar75sccp.8-3-2-27.sbn

SIP75.8-3-3S.loads*
term75.default.loads
apps75.8-3-2-27.sbn
cnu75.8-3-2-27.sbn
cvm75sip.8-3-2-27.sbn
dsp75.8-3-2-27.sbn
jar75sip.8-3-2-27.sbn

 

Cisco Unified IP Phone 7985G

See software download site for latest firmware version.

--

 

Cisco Unified Video Advantage

Cisco Unified Video Advantage 1.0(2), 2.0 and higher supported with Cisco Unified IP Phone 7931, 794X, 796X, and 797X, and Cisco IP Communicator.

 

Supported Platforms and Memory Specifications: SCCP IP Phones*

Cisco Platform

Maximum Total1
IP Phones

Maximum
SCCP IP Phones

Maximum Total
Virtual Ports (dns)

Recommended
DRAM

Recommended
Flash Memory

Cisco IAD 2430

25

25

120

256

128

Cisco 1861

15

15

48

256

128

Cisco 2801

25

25

120

256

128

Cisco 2811

35

35

144

256

128

Cisco 2821

50

50

192

256

128

Cisco 2851

100

100

288

384

128

Cisco 3250

20

20

100

128

32 (fixed)

Cisco 3270

48

48

240

256

64 (fixed)

Cisco 3825

175

175

500

384

128

Cisco 3845

250

250

720

384

128

* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.

1.  Total number of connected IP phones cannot exceed Maximum Total listed including  SCCP and SIP phones on the same router.

 

Supported Platforms and Memory Specifications: SIP IP Phones*

Cisco Platform

Maximum Total1
IP Phones

Maximum
SIP IP Phones

Maximum Total
Virtual Ports

Recommended
DRAM

Recommended
Flash Memory

Cisco IAD 2430

25

NA

NA

256

128

Cisco 1861

15

15

48

256

128

Cisco 2801

25

25

120

256

128

Cisco 2811

35

25

144

256

128

Cisco 2821

50

50

192

256

128

Cisco 2851

100

100

288

384

128

Cisco 3825

175

175

500

384

128

Cisco 3845

250

250

720

384

128

* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.
1.  Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phones on the same router.

 

Compatible Voice Products

Product Name

Version

Comments

Cisco Customer Response Solutions (CRS) with
Cisco Unified Contact Center Express (Unified CCX)

--

Interoperability between Cisco Unified CME and Cisco CRS with Cisco Unified CCX is supported as of Cisco IOS Release 12.4(11)XW2. To determine supported product version combinations for Cisco Unified CCX and Cisco Unified CME, sorted by the Cisco Unified CCX version, see the Cisco Unified Contact Center Express SW and HW Compatibility Guide.

Cisco Unified Communications Manager

--

See the Cisco Unified Communications Manager compatibility information.

Cisco Unified CME Telephony Service Provider (TSP)

2.1.2

Compatible with Cisco Unified CME 4.1 using Cisco IOS Release 12.4(15)T1 or a later release. Provides support for Windows Vista.

Cisco Unity

--

See SCCP and SIP compatibility matrices.

Cisco Unity Express

--

See the Cisco Unity Express Compatibility matrix.

Cisco BTS 10200 Softswitch

3.2.(0)V04

Verified with H.323 trunking.

Cisco PGW 2200

9.4.1

Verified with SIP trunking.

Cisco VG224

Cisco IOS Release 12.4(9)T or 12.4(11)T

Verified with SCCP analog ports.