Guest

Products & Services

Cisco Limited Lifetime Hardware Warranty Terms

  • Viewing Options

  • PDF (33.8 KB)
  • Feedback
Cisco Limited Lifetime Hardware Warranty Terms

Table Of Contents

Cisco Limited Lifetime Hardware Warranty Terms


Cisco Limited Lifetime Hardware Warranty Terms


The following are special terms applicable to your hardware warranty. Your formal Warranty Statement, including the warranty applicable to Cisco software, appears below and in the Cisco Information Packet that accompanies your Cisco product.

Duration of Hardware Warranty: As long as the original End User continues to own or use the Product. In the event of discontinuance of product manufacture, Cisco warranty support is limited to five (5) years from the announcement of discontinuance.

Replacement, Repair or Refund Procedure for Hardware: Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of the RMA request. Actual delivery times may vary depending on Customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number: Please contact the party from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.

Complete the form below and keep for ready reference.

Product purchased from:

 

Their telephone number:

 

Product Model and Serial number:

 

Maintenance Contract number:

 

Product warranty terms and other information applicable to Cisco products are available at the following URL:

http://www.cisco.com/go/warranty

78-6310-02F0