Create Engaging and Immersive Experiences
As part of the Cisco Digital Signage platform, the Cisco Interactive Services solution set enables enterprises and public agencies to:
- Deliver compelling end-user experiences
- Engage new and existing customers
- Capture new sources of revenue
- Increase operational efficiencies
The Cisco Interactive Services solution set brings together web-based content and applications for touch screen, interactive, and video collaboration. Plus, it offers easy-to-use remote management and cloud-based deployment capabilities.
In addition, organizations in retail, public transportation, banking, and healthcare can:
- Increase customer retention
- Reduce costs by improving operational efficiency
- Increase revenues
Increase Customer Retention
By improving the customer experience, you can increase customer retention. You can deliver interactive content and information in real time, consistently and across multiple endpoints for both assisted and self-service options.
Cut Costs by Improving Operational Efficiency
You can remotely manage hundreds of kiosks and reuse existing web content and applications, which helps:
- Increase operational efficiency in customer and business processes
- Reduce the cost of deploying and managing new kiosks
You can increase revenues with new and high-impact digital experiences for customers by advertising on interactive spaces and digital media. You can also up-sell new and complementary products and services.
Use Comprehensive Components
The primary components of the Cisco Interactive Services solution include:
- Cisco Interactive Experience Clients
- Cisco Interactive Experience Manager
- Cisco Interactive Experience Platform Server
Cisco Interactive Experience Clients
You can remotely manage this comprehensive, configurable web computer, which is designed for public venues and web-centric computing. This product includes a specially designed web browser to deliver embedded kiosk and digital signage applications that are highly reliable.
Cisco Interactive Experience Manager
This comprehensive, user-friendly management platform helps enable remote configuration, monitoring, and workflow automation of policy deployment across interactive and non-interactive signage.
Cisco Interactive Experience Platform Server
This preinstalled, dedicated Cisco Unified Computing System (UCS) Server facilitates easy installation.