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Cisco TelePresence Management Suite (TMS)

Cisco TelePresence Management Suite Data Sheet

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Centralized Management and Scheduling of Your Cisco TelePresence Network

Product Overview

Cisco TelePresence® Management Suite (Cisco® TMS) provides scheduling, control, and management of telepresence conferencing and media services infrastructure and endpoints, enabling enterprises to improve productivity, reduce costs, and maximize return on their telepresence investments (Figure 1).

Figure 1. Cisco TelePresence Management Suite

Cisco TMS simplifies network administration through powerful scheduling, configuration, and provisioning capabilities, making Cisco TMS vital to any telepresence deployment. Cisco TMS integrates phone books with various external information sources and existing directories. It allows you to schedule meetings quickly and easily, enabling effective collaboration while providing scalable, multivendor infrastructure support across the telepresence network. It also delivers a comprehensive set of usage and activity reports for informed businessdecisions (Figure2).

Figure 2. Cisco TelePresence Management Suite Applications

Features and Benefits

Benefits of Cisco TMS include:

Scalable provisioning: Cisco TMS can support rapid, large-scale deployments of up to 100,000 telepresence users, endpoints, and soft clients across disparate customer locations, including up to 5,000 direct-managed devices.

Centralized administration: Cisco TMS automates and simplifies the management of telepresence meetings and telepresence infrastructure resources, reducing your total cost of ownership (TCO).

Flexible scheduling: Cisco TMS makes scheduling telepresence meetings more accessible with a range of tools including a simple and intuitive Smart Scheduler option, extensions for Microsoft Exchange integration, and advanced booking capabilities for experienced administrators.

Natural user experience: Cisco TMS reduces complexity and makes it easy for users to start and join meetings on time with One Button to Push (OBTP) capability for select Cisco TelePresence systems and intuitive instructions for other participants, including one-click-to-join for people joining with WebEx® and in-meeting message notifications.

Features of Cisco TMS follow:

Centralized management of all conferences, ad-hoc and scheduled, in real time

Flexible scheduling tools designed to meet the needs of basic users for quick conference creation, including integration with Microsoft Exchange for scheduling through Outlook clients, and to provide advanced conference booking options for sophisticated users

Robust and flexible phone book management that supports synchronization with a wide range of directories, including external sources for easy contact management

A selection of ready-to-use reports and support for the creation of fully customizable reports to answer specific business questions

Table 1 lists additional features and benefits of Cisco TMS.

Table 1. Features and Benefits

Product Feature

Benefits

Configuration Management

Provisioning and device management

Cisco TMS supports up to 5,000 direct-managed devices featuring distributed, redundant architecture.
Cisco TMS supports up to 100,000 telepresence users, endpoints, and soft clients across disparate customer locations with the Cisco TelePresence Video Communication Server (Cisco VCS) clustering technology.
Cisco TMS Provisioning Extension supports provisioning and management of Cisco Jabber Video for TelePresence (formerly Cisco TelePresence Movi application), Cisco Jabber ® for iPad, Cisco IP Video Phone E20, and Cisco TelePresence Systems EX60, EX90, MX200, and MX300.

Account management, security, and permissions

Microsoft Active Directory integration allows the use of enterprise logins.
Synchronization with the enterprise directory provides for automatic user account creation and maintenance.
User groups for controlling permissions are customizable.
Cisco TMS supports automatic group membership using Microsoft Active Directory.

Directory Management

Phone book and sources

Cisco TMS supports centralized phone book and directory services for Cisco and select third-party H.323 and Session Initiation Protocol (SIP) endpoints.
Import of directory records and synchronization with many data sources, including Cisco Unified Communications Manager, Microsoft Active Directory, H.350 Lightweight Directory Access Protocol (LDAP), gatekeepers, and file-based imports is automatic.
Cisco TMS supports hierarchical phone book structures, enabling easy browsing of contacts on the endpoint user interface.

Conference Management

Conference Control Center

Conference Control Center manages scheduled and unscheduled conference activity.
Cisco TMS manages point-to-point, multipoint control unit (MCU)-hosted, and Cisco TelePresence Server-hosted conferences.
Conference Control Center monitors conference events for connectivity status, alarms, and changes.

Diagnostics and alarms

Intelligent diagnostics interrogate the configurations and status of managed devices, reporting errors.

Ticketing service

Cisco TMS ticketing service provides a centralized view of status and configuration errors for direct-managed devices.
Cisco TMS offers proactive suggestions for resolving error conditions.

Event notification

Cisco TMS provides email notification of select system events on a per-event, per-device, and per-user basis.

Graphical monitoring

An animated graphical view or geographical map view allows for visualizing call activity and direct-managed device status.

Booking and Scheduling

Scheduling Extension products

Cisco TMS Smart Scheduler interface, included with Cisco TMS Provisioning Extension (Cisco TMSPE), allows simple, intuitive booking of single-instance and recurrent telepresence meetings.
Cisco TMS supports Microsoft Exchange Server 2007 and 2010 calendar integration through the Cisco TelePresence Management Suite Extension for Microsoft Exchange (Cisco TMSXE).
Cisco TMS supports IBM Lotus Domino Server calendar integration through Cisco TelePresence Management Suite Extension for IBM Lotus Notes (Cisco TMSXN).
Custom-built scheduling interfaces for other calendaring products are supported through the Cisco TelePresence Management Suite Extension Booking API (Cisco TMSBA).

Support for advanced telepresence scheduling features

Scheduling with Cisco TelePresence MCUs and Cisco TelePresence Servers is supported.
Scheduling with Cisco TelePresence Conductor is supported (requires Cisco TelePresence Conductor XC2.3 or later).
Scheduling and automation of point-to-point meetings using the embedded Cisco TelePresence MultiSite capability of select Cisco Telepresence endpoints is supported.
Variable-length Personal Identification Number (PIN) access controls on Cisco TelePresence MCUs and Cisco TelePresence Servers, and participant access codes for WebEx Enabled TelePresence are supported to secure meetings.
Scheduling can include both Cisco TelePresence and WebEx meetings, enabling organizations to extend their meetings.
Cisco TMS can be configured to allow participants to join scheduled meetings early. Furthermore, meetings can be extended with or without the need to reserve resources. Where an extension is not possible, TMS can display meeting notifications to participants.

Booking confirmation emails

Customizable booking confirmations are automatically sent by email to the organizer with clear, simple joining instructions and clickable links for participants to join with telepresence, WebEx, and audio-only applications.

Resource allocation

Scheduling is provided across heterogeneous networks with mixed vendors and mixed protocols (H.323, H.320, SIP, V.35, and telephone).
Cisco TMS intelligently manages dial-plan and infrastructure resources to facilitate conference automation.

Infrastructure Management

Asset management

Cisco TMS has a single management console for all Cisco and select third-party telepresence devices, including endpoints, call-control servers, Cisco TelePresence MCUs, Cisco TelePresence Servers, and other infrastructure.
Communications for select Cisco applications are secured using Secure HTTP (HTTPS) and full X.509 certificate validation (user, device, and server communications).

Configuration backup and restore

With Cisco TMS you can retrieve and back up configurations of all supported devices.
You can compare current and previous device configurations.
Cisco TMS supports single or bulk restoration of saved configurations to supported devices.

Software upgrades

Automated software upgrade helps ensure the latest software updates and release key retrieval for supported devices with minimal administrative intervention.
Cisco TMS offers an administrator-defined schedule for bulk software upgrades of supported systems.

Customized Reporting and Analysis

Auditing

Integrated application audit logging to monitor system changes is supported.

Standard reports

Asset management reports include ticket logs, device events, device alarms, and connectivity diagnostics.
Call-history reports for managed endpoints and infrastructure are provided.
Scheduling activity reports include user-based scheduling interface used, conference event logs, and conference reports.

Business intelligence integration

A Microsoft SQL Server Analysis Services (SSAS) Online Analytical Processing (OLAP)-based application programming interface (API) is available through the Cisco TelePresence Management Suite Analytics Extension (Cisco TMSAE).
Business Intelligence (BI) integration extends Cisco TMS Reporting to other Business Intelligence tools for fully customized reporting through Microsoft Excel, Crystal Reports, or other Microsoft SSAS-compatible products.

Product Specifications

Table 2 lists platform and language specifications of Cisco TMS.

Table 2. Platform and Language Specifications

Platform

Application

Cisco TMS is provided as software for installation on a customer-provided Microsoft Windows Server (Cisco recommends Cisco Unified Computing System [Cisco UCS ®] Servers).
The Cisco TMS user interface is a web browser-based application that uses Microsoft Internet Information Services (.NETframework).

Database server flexibility and resilience

Cisco TMS supports a local database server, external standalone SQL Server, or SQL Server clustering.
Cisco TMS supports multiple application servers with or without load balancing for high availability.

Localization and Internationalization Support

Character set support

Cisco TMS offers international name support (UTF-8) for direct-managed and provisioned devices management.
It offers international name support (UTF-8) for phone books and phone book sources.

Language support for primary Cisco TMS interface

You can select language preferences; languages supported include:
English
French
German
Russian
Japanese
Chinese (Simplified)
Korean

Language support for booking confirmation email templates

You can select language preferences; languages supported include:
English
French
German
Russian
Japanese
Chinese (Simplified and Traditional)
Korean
Arabic
Catalan
Czech
Danish
Dutch
Finnish
Italian
Norwegian (Bokmål)
Polish
Portuguese (Portugal and Brazil)
Spanish (Spain and Latin America)
Swedish
Thai
Turkish

System Requirements

Table 3 lists system requirements for Cisco TMS.

Table 3. System Requirements for Cisco TelePresence Management Suite

Cisco TelePresence Management Suite

Product specifications

The base software product includes a license for up to 10 direct-managed devices
The base capacity may be extended through additional purchased licenses:
Additional system licenses (up to 5,000 direct-managed devices and 100,000 Provisioning Extension users)
Additional Cisco Jabber Mobile Client and Cisco Jabber Video for TelePresence (formerly Cisco TelePresence Movi application) licenses for up to 100,000 users
Base product functions may be extended through feature licenses or accessory products:
Cisco TelePresence Management Suite Provisioning Extension (TMSPE)
Cisco TelePresence Management Suite Extension for Microsoft Exchange (TMSXE)
Cisco TelePresence Management Suite Extension for IBM Lotus Notes (TMSXN)
Cisco TelePresence Management Suite Extension Booking API (TMSBA)
Cisco TelePresence Management Suite Analytics Extension (TMSAE)
Cisco TelePresence Management Suite Network Integration Extension (NETINT)
Cisco TelePresence Management Suite Application Integration Extension (APPINT)

Scheduling WebEx Enabled TelePresence

In order to use Cisco TMS to book telepresence meetings that include WebEx meetings, you will need:
Cisco TMS 14.2 or later
For guidance on scheduling WebEx and Cisco TelePresence systems together, refer to the Cisco WebEx Enabled TelePresence Configuration Guide

Application server requirements

Windows Server 2012 R1, Windows Server 2008 SP2 or later (64 bit), or Windows Server 2008 R2 Standard 64-bit
Minimum dual-core 2.6-GHz processor (Intel or equivalent) recommended
Minimum 4 GB of RAM
Minimum 10 GB of disk space for application installation
.NET Framework Full Version 4.5.0 is required

SQL Server requirements

One of the following is required:
Microsoft SQL Server 2012 (all versions, 32- or 64-bit)
Microsoft SQL Server 2008 R2 (all versions, 32- or 64-bit)
Microsoft SQL Server 2008 (all versions, 32- or 64-bit)
If an SQL database is not present on the server when installing Cisco TMS, you must install Microsoft SQL Server Express (2008 or 2012). Note that all Express editions of Microsoft SQL Server have certain technical restrictions.
Large deployments with databases that can be expected to grow larger than 4 or 10 GB must therefore use the full edition. We recommend using Microsoft SQL Server 2008 R2 or later for new installations.

Client user requirements

Cisco TMS is tested with:
Microsoft Internet Explorer Versions 9 and 10
Firefox Versions 21 and 22
Java Runtime Environment (JRE)

Ordering Information

For ordering information, refer to the Cisco Ordering Home Page and Tables 4 and 5.

Table 4. Initial Ordering Options for the Cisco TelePresence Management Suite

Product Name

Part Number

Cisco TelePresence Management Suite

CTI-TMS-SW-K9

Cisco TMS - additional 25 systems

LIC-TMS-25

Cisco TMS - additional 100 systems

LIC-TMS-100

Cisco TMS Provisioning Extension - 25 additional active devices

LIC-TMS-PE-25

Cisco TMS Provisioning Extension - 100 additional active devices

LIC-TMS-PE-100

Cisco TMS Provisioning Extension - 500 additional active devices

LIC-TMS-PE-500

Cisco TMS Provisioning Extension - 2000 additional active devices

LIC-TMS-PE-2000

Cisco TMS Provisioning Extension - 10000 additional active devices

LIC-TMS-PE-10000

Cisco TMS Provisioning Extension - 100000 additional active devices

LIC-TMS-PE-100000

Cisco Jabber Video for TelePresence - 25 user additional licenses

LIC-MOVI-25

Cisco Jabber Video for TelePresence - 100 additional user licenses

LIC-MOVI-100

Cisco Jabber Video for TelePresence - 500 additional user licenses

LIC-MOVI-500

Cisco Jabber Video for TelePresence - 2000 additional user licenses

LIC-MOVI-2000

Cisco TMS Provisioning Extension TMSPE - Add 25 Active Jabber Mobile Client Registrations

LIC-JAB-MOB-25

Cisco TMS Provisioning Extension TMSPE - Add 100 Active Jabber Mobile Client Registrations

LIC-JAB-MOB-100

Cisco TMS Provisioning Extension TMSPE - Add 500 Active Jabber Mobile Client Registrations

LIC-JAB-MOB-500

Cisco TMS Provisioning Extension TMSPE - Add 2000 Active Jabber Mobile Client Registrations

LIC-JAB-MOB-2000

Cisco TMSAE - Analytics Extension

LIC-TMS-ANLYEXT

Cisco TMS Network Integration Extension (Polycom, MGC, Radvision ViaIP, Cisco 3540)

LIC-TMS-NETINT

Cisco TMSBA - Extension Booking API - per 25 system registrations

LIC-TMS-BAPI-25

Cisco TMSXN - Extension for IBM Lotus Notes - per 25 system registrations

LIC-TMS-LOTUS-25

Cisco TMSXE - Extension for Microsoft Exchange - per 25 system registrations

LIC-TMS-MSEX-25

Cisco TMS Application Integration Package - per server integrated

LIC-TMS-APPINT

Table 5. Ordering Options for Additional Device Licenses or Optional Features for Existing Installations

Product Name

Part Number

Electronic delivery license PAK for Cisco TelePresence Management Suite installations

L-TMS-SW-PAK

Cisco TMS - additional 25 systems

L-TMS-25

Cisco TMS - additional 100 systems

L-TMS-100

Cisco TMS Provisioning Extension - 25 additional active devices

L-TMS-PE-25

Cisco TMS Provisioning Extension - 100 additional active devices

L-TMS-PE-100

Cisco TMS Provisioning Extension - 500 additional active devices

L-TMS-PE-500

Cisco TMS Provisioning Extension - 2000 additional active devices

L-TMS-PE-2000

Cisco TMS Provisioning Extension - 10000 additional active devices

L-TMS-PE-10000

Cisco TMS Provisioning Extension - 100000 additional active devices

L-TMS-PE-100000

Cisco Jabber Video for TelePresence - 25 user additional licenses

L-MOVI-25

Cisco Jabber Video for TelePresence - 100 additional user licenses

L-MOVI-100

Cisco Jabber Video for TelePresence - 500 additional user licenses

L-MOVI-500

Cisco Jabber Video for TelePresence - 2000 additional user licenses

L-MOVI-2000

Cisco TMS Provisioning Extension TMSPE - Add 25 Active Jabber Mobile Client Registrations

L-JAB-MOB-25

Cisco TMS Provisioning Extension TMSPE - Add 100 Active Jabber Mobile Client Registrations

L-JAB-MOB-100

Cisco TMS Provisioning Extension TMSPE - Add 500 Active Jabber Mobile Client Registrations

L-JAB-MOB-500

Cisco TMS Provisioning Extension TMSPE - Add 2000 Active Jabber Mobile Client Registrations

L-JAB-MOB-2000

Cisco TMSAE - Analytics Extension

L-TMS-ANLYEXT

Cisco TMS Network Integration Extension (Polycom, MGC, Radvision ViaIP, Cisco 3540)

L-TMS-NETINT

Cisco TMSBA - Extension Booking API - per 25 system registrations

L-TMS-BAPI-25

Cisco TMSXN - Extension for IBM Lotus Notes - per 25 system registrations

L-TMS-LOTUS-25

Cisco TMSXE - Extension for Microsoft Exchange - per 25 system registrations

L-TMS-MSEX-25

Cisco TMS Application Integration Package - per server integrated

L-TMS-APPINT

Cisco Services and Support

Cisco offers a wide range of services programs to accelerate customer success. These innovative services programs are delivered through a unique combination of people, processes, tools, and partners, resulting in highlevels of customer satisfaction. Cisco Services help you protect your network investment, optimize networkoperations, and prepare your network for new applications to extend network intelligence and the powerofyour business. For more information about Cisco Services, visit Cisco Technical Support Services or Cisco Telepresence Services online.

For More Information

For more information about the Cisco TelePresence Management Suite, please visit Cisco TelePresence Management Suite or contact your local Cisco account manager.