™ Service is a simple, affordable cloud-based platform that delivers managed network services by offering assessment, management and advisement capabilities for small to medium-sized networks (1000 users or less). The OnPlus service will also help support specialty IT practices such as security, voice and wireless, as well as the deployment and management of cloud services.
Users can get started with the OnPlus Service by using the browser-based Cisco OnPlus Scanner, available at no cost, which provides a simple way to get inventory and product lifecycle status for discovered Cisco
® devices. To get the full OnPlus Service, users can install the Cisco OnPlus ON100 Network Agent appliance at each site for proactive monitoring and management of all devices on the network.
The Cisco OnPlus ON100 Network Agent is installed on the network. It discovers all network devices, both Cisco and non-Cisco, and collects data on those devices - as well as providing status on overall network health. Through a persistent connection to the Internet, the OnPlus ON100 Network Agent transmits this data to a secure data center and provides the following:
Assessmentsare provided through the discovery, monitoring, and display of the network in topology and inventory views. OnPlus ON100 Network Agent will discover and monitor all devices on a network; this is not limited to Cisco products. With highly secure access and immediate visibility into networks from anywhere, at any time, to any connected device, OnPlus enables users to assess the network's status and perform actions proactively versus reactively.
Comprehensive Service with a consistent, superior monitoring and management experience is offered for Cisco devices (support for third-party devices will vary). Users have the ability to define and customize alert thresholds and notification rules to enable proactive support. Additionally, OnPlus will alert users to warranty and service contract status, and to end-of-sale and end-of-support notifications related to Cisco products. The service also supports configuration backup and restoration, as well as application of Cisco IOS
® Software or firmware updates.
reportingfunction creates periodic reports on a variety of topics, ranging from network status to a complete network inventory report. These can be created in a PDF or downloaded as a CSV file. As future capabilities are added, OnPlus will also provide recommendations on the availability of new products, features, or improvements pertaining to the management of the network.
Features and Benefits
Simple deployment: The Cisco OnPlus ON100 Network Agent is small and unobtrusive, less than 6 inches square, and can be activated in minutes. It can be powered by a connection to a Power over Ethernet (PoE) port on a switch or with an external power adapter.
Mobile monitoring, management, and device discovery: Cisco OnPlus service can be accessed anywhere with any connected device, including a smartphone, tablet, or laptop, to proactively track network status, troubleshoot issues, and perform configuration changes. Users can receive alerts, check site or device status, read log files, back up configurations, and view network topology. OnPlus offers the best experience with supported Cisco devices. For a current list of Cisco tested devices, visit
Network topology view for easy moves, additions, and changes: The OnPlus service portal displays a logical topology diagram of all discovered devices in the network, and lets partners manually add, modify, and remove devices in the topology.
Dashboard view of network status and inventory: An intuitive dashboard displays in-depth information about customer networks and sites. Customizable views include device icons, condition level, status check, category of device and device name, description, MAC address, and IP address. For Cisco devices, OnPlus also displays the status of the product warranty, service contracts, field notices, and end-of-life notifications for hardware and software.
Detailed reporting: OnPlus can generate reports based on templates or create custom reports for specific customers or sites. The report can be viewed as part of a dialogue with the customer, or can be generated regularly and sent via email to a customer or partner.
NTOP integration: This network tool provides a more in-depth view into the network for troubleshooting network performance issues, enabling the user to view bandwidth usage, NetFlow, network load, and service provider performance.
Ongoing functional updates: As a cloud-based service, OnPlus automatically pushes new features and functions to subscribers when they become available. Cisco partners enjoy consistent access to the latest OnPlus features and capabilities, without the need for manual software updates.
Simplified ordering: A single, affordable part number includes a 3-year subscription to the OnPlus service and one ON100 network agent. No additional service contract is needed for Cisco support of OnPlus.
Limited lifetime warranty: The Cisco OnPlus ON100 Network Agent includes a limited lifetime hardware warranty.
Table 1 provides an overview of supported monitoring and management functions for network devices.
Table 1. Network Device Support
Basic Capabilities (all networked devices)
Extended Capabilities (supported Cisco devices)
Network inventory collection
Cisco inventory and product lifecycle status using OnPlus Scanner
Discovery using Bonjour, Universal Plug and Play (UPnP), Cisco Discovery Protocol, Address Resolution Protocol (ARP), Dynamic Host Configuration Protocol (DHCP), Internet Control Message Protocol (ICMP), NetBIOS, Server Message Block/Common Internet File System (SMB/CIFS), Service Location Protocol (SLP), and Windows Management Interface (WMI)