Cisco Announces the Acquisition of ClearAccess

Acquisition enhances Cisco's network management capabilities, enabling Service Providers to better deliver, manage and monetize their services.

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On May 1, 2012 Cisco announced it acquired privately held ClearAccess, a provider of TR-069-based software to service providers for the provisioning and management of residential and mobile devices. This acquisition includes ClearAccess's software business and talent. The hardware portion of the ClearAccess business, Smart RG Gateways, is moving forward as a separate company owned by SmartRG.

ClearAccess management and software capabilities will augment Cisco Prime - Cisco's network management software portfolio - by offering service providers a set of powerful capabilities that include sophisticated tools for provisioning, monitoring and managing bandwidth usage, parental controls, and diagnostics to connected devices in the home.

Q: What is Cisco acquiring?

A: Cisco is announcing its intent to acquire ClearAccess, a company that provides TR-069 standards-based, cloud and on-site management software for residential and mobile devices that will become part of the Cisco Prime network management portfolio. The platform provides service providers with advanced Consumer Premise Equipment (CPE) management capabilities that address the growing need for automatic subscriber activation, remote CPE activation and new incremental revenue streams. Service providers also will be allowed visibility into and management of "unmanaged" devices at the IP level.

Q: How does this acquisition align to Cisco's five priorities?

A: Cisco Prime network management software is a key component to Cisco's strategy and can be applied across Cisco's top five priorities. The ClearAccess acquisition reinforces Cisco's commitment to service providers by accelerating architectural plays across key areas for the company - mobility, cloud and managed services, and Videoscape. This aligns with Cisco's strategic initiatives - to build software platforms and drive business and technology architectures.

Customers

If you are a ClearAccess software customer or partner and have questions, please email ask-prime-home@cisco.com

If you are a ClearAccess/SmartRG hardware customer or partner and have questions please, please visit www.SmartRG.com

Services

ClearAccess customers should continue to use the existing process for support on installed ClearAccess products. For instructions on opening and tracking new service requests, visit the ClearAccess Acquisition Service and Support website.

Cisco Customers

If you are an existing customer or partner of Cisco and have questions about ClearAccess products or services, please continue to contact your existing Cisco sales representative.

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Strengthening Cisco Prime

ClearAccess solutions complement the Cisco Prime network management software portfolio by accelerating architectural plays across key areas for the company:

Mobility
Cloud and managed services
Videoscape.

This aligns with Cisco's strategic initiatives - to build software platforms and drive business and technology architectures.