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Reliable and secure IT matters more than ever before. As your needs evolve and new opportunities emerge, we can create something great together.
Knowledge base
Our easily searchable online documentation system includes installation guides, manuals, and more.
Dashboard
Leverage the help section in dashboard for the support you need, when you need it.
No dashboard access?
If you are unable to open a case via Dashboard, have been locked out, or a licensing inquiry, please open a support case here.
Enterprise support
Phone service
Every Cisco Meraki purchase includes dedicated phone support. We’ll help get you set up, deployed, and troubleshoot—at no additional cost.
Deep expertise and fanatical service
The Cisco Meraki support team sits alongside the engineers who build Meraki products, providing a wealth of expertise. Cisco Meraki support engineers use real time web-based tools to securely and quickly diagnose and troubleshoot your network, providing the speed and service of an on-site visit without the hassle.
Simplified solutions that eliminate support calls
Cisco Meraki self-provisioning hardware, automatic firmware updates, automatic network optimization, intuitive user interface, and built-in contextual help dramatically reduce support incidents, providing reliable and hassle-free enterprise networking.
Contact Cisco Meraki support
For fastest phone access to support, use phone options in the Cisco Meraki dashboard's support center.
- Open an existing case or create a new support case.
- Choose the "Call Me Now" or "Call in" option.
| Country / Region | Phone Number |
|---|---|
| Australia / Asia-Pacific | +61 2 8607 8968 |
| China | +86 400 605 7895 |
| Hong Kong SAR | +852 580 80 144 |
| India | 000 800 919 0577 |
| Indonesia | +62 800 1503 281 |
| Japan | +81 345 793 200 |
| Korea | +82 2 6105 2475 |
| Malaysia | +60 3 9212 5926 |
| New Zealand | +64 428 07 493 |
| Philippines | +63 285 555 278 |
| Singapore | +65 31 589 641 |
| Sri Lanka | +94 720260530 |
| Taiwan | +008 014 92125 |
| Thailand | +66 232 836 70 |
| Vietnam | +842 444 58 1905 |
| Country / Region | Phone Number |
|---|---|
| Botswana | +267 800 480 0107 |
| Egypt | +20 800 006 0059 |
| Finland | +358 94 2450405 |
| France | +33 186 653 406 |
| Germany | +49 89 120 86548 |
| Israel | +97 2180 122 0543 |
| Kenya | +254 203894135 |
| Mauritius | 2302158014 |
| Morocco | +212 520 256314 |
| Netherlands | +31 202 416 202 |
| Nigeria | +234 1 227 8893 |
| Poland | +48 223 978 830 |
| Saudi (KSA) | +966 80 089 12004 |
| South Africa | +27 105 003 779 |
| Spain | +34 911 988 477 |
| Sweden | +46 852 502 874 |
| Switzerland | +41 315 281 812 |
| Turkey | +90 212 900 4845 |
| UAE | +971 800 035 770110 |
| Ukraine | +380 89 324 3894 |
| United Kingdom | +44 20 38 08 7003 |
| Country / Region | Phone Number |
|---|---|
| Argentina | +54 115 984 4099 |
| Brazil | +55 613 550 0832 |
| Chile | +56 225 952 968 |
| Colombia | +57 60 150 86 261 |
| Costa Rica | +506 400 00 235 |
| Dominican Republic | +1 829 9548 203 |
| Ecuador | +593 1800001430 |
| Mexico | +52 552 7895 450 |
| Panama | +507 838 5694 |
| Peru | +51 170 74 308 |
| Puerto Rico | +1 787 919 0052 |