Wait for the VM to restart and to apply customization. This
can take five to ten minutes.
Configure Cisco Diagnostic Framework Portico
Procedure
Step 1
In the Start menu, right-click Command Prompt and select Run as Administrator.
Step 2
Enter cd icm\serviceability\diagnostics\bin and press Enter.
Step 3
Enter DiagFwCertMgr /task:CreateAndBindCert /port:7890 and press Enter.
Configure Unified
CCE Encryption Utility
Procedure
Step 1
Start
All
Programs > Cisco Unified CCE Tools.
Step 2
Select
SSL
Encryption Utility.
Step 3
Click the
Certificate Administration tab.
Step 4
Click
Uninstall. Select
Yes.
Step 5
When the
uninstallation completes, choose
Install.
You see a stream
of messages, ending with
SSL
Certificate successfully installed.
Step 6
Click
Close.
Add Domain User
After importing the Data Server, you must add the domain user who will run Web Setup as an explicit login account to SQL Server Manager. Perform this procedure on the Side A Data Server and on the Side B Data Server.
Procedure
Step 1
Log in to the Data Server as a local or domain administrator.
Step 2
Navigate to Start > All Programs > Microsoft SQL Server 2008 R2.
Step 3
Right-click SQL Server Management Studio and select Run as administrator.
Step 4
Select Yes in the User Account Control dialog box.
Step 5
Connect to SQL Server using Windows Authentication.
Step 6
Expand the Security tree in the Object Explorer.
Step 7
Right-click Logins and select New Login....
Step 8
In the New Login dialog box:
Make sure Windows authentication is selected, and click Search.
In the Select User or Group dialog box:
Set Locations to Entire Directory.
Enter the domain user account name.
Select Check Names and make sure the correct name appears in the box.
Click OK.
Go to the Server Roles page in the New Login dialog box and make sure both public and sysadmin are checked.
Click OK to save the changes.
Step 9
Exit SQL Server Management Studio.
Step 10
Log out and log back in as the domain user.
Step 11
Check your changes by running SQL Server Management Studio normally (not using Run as administrator) and logging in using Windows Authentication.
Edit registry settings and restart VM
Perform this procedure for all Windows VMs.
Procedure
Step 1
Go to Start > Administrative Tools > Computer Management.
Step 2
On the left panel, expand Computer Management (Local) > System Tools > Local Users and Groups > Users.
Step 3
On the right panel, right-click the administrator and choose Set Password.
Step 4
Click Proceed at the warning message, and then enter the new password.
Step 5
Click OK to save.
Step 6
Access the Registry Editor (Start > Run > regedit).
Step 7
Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT > Current Version > Winlogon.
Set AutoAdminLogon to 0.
Remove these keys if they exist: DefaultDomainName and DefaultUserName .
Step 8
Restart the machine. If the machine is in the domain, log in to the domain.
Step 9
To synchronize time with the domain controller, open a command prompt and type the command NET TIME /DOMAIN:<domain>.
Rename and rebind network adapters
After importing Golden Templates for the Call Server and the Data Server, you must reconfigure the network adapters.
Procedure
Step 1
Identify the MAC addresses and labels for the network adapters as follows:
From
vCenter, select and right-click the VM.
Select
Edit Settings. In the Hardware tab, click Network adapter 1. In the right panel, write down the last few digits of MAC
Addresses and note whether the label is UCCE Public or UCCE Private. For example, Network Adapter 1 might have a MAC address that ends in 08-3b and the Network label UCCE Public.
Repeat for Network adapter 2, noting its MAC address and label.
From the VM console,
type
ipconfig/all from the command line. This displays the adapter names and Physical Addresses.
Note the adapter names and Physical Addresses and match them with the MAC addresses and labels that you noted in VMware. For example, in ipconf/all, Local Area Connection 2 might have might have Physical Address that ends in 08-3b.
Match the MAC address of the network adapter that VMware identified as UCCE Public with the corresponding Physical Address of Local Area Connector. In this example, the Physical Address of Local Area Connection 2 (08-3b) matches the MAC Address (o8-3b) of Network Adapter 1 matches. This means that Local Area Connection 2 is UCCE Public.
Step 2
Locate and rename the network adapters in Windows as follows:
Open the
Network and Sharing Center and select
Local
Area Connection.
Right-click Local Area Connection and select Rename. Rename it to UCCE Public or UCCE Private, based on the matching you did above.
Right-click Local Area Connection 2 and select Rename. Rename it to UCCE Public or UCCE Private, based on the matching you did above. In the example above, Local Area Connection 2 is renamed to UCCE Public.
Step 3
Set the Properties for UCCE Private as follows:
Navigate to c:\windows\system32\drivers\etc and edit the Host file and add an entry with the IP address and fully-qualified domain name of the server.
In the DNS Server, add an entry for the private IP address. Append a suffix such as p to the hostname for this IP, to identify it as a private.
Step 4
Set the binding order as follows:
In Network Connections, press Alt. Then select Advanced > Advanced Settings.
In the top panel of the Adapters and Bindings dialog box, make sure that the UCCE Public connection is above the UCCE Private connection. Use the arrow buttons if necessary to put them in the correct sequence. Then click OK.
Run Security Wizard
After the import, terform this procedure for all Call Servers and Data Servers.
Procedure
Step 1
Navigate to Start > All Programs > Cisco Unified CCE Tools > Security Wizard.
Step 2
Click Windows Firewall Click Next.
Step 3
Select Configure Windows Firewall for ICM/CCE. Click Next.
Step 4
Click Finish. Click Yes at the prompt.
Reset time source
Perform this procedure for all CVP Servers:
In the Command Prompt window, type the
following line and press
ENTER: w32tm /config /manualpeerlist:PEERS /syncfromflags:MANUAL
Note
Replace peers with a comma-separated list of NTP servers.
Restart the w32time service:
net stop w32time && net
start w32time.
Synch w32time service with peers:
w32tm /resync.
Use the following Service Control command to
ensure proper start of the w32time service on any reboot of the
server:
sc triggerinfo w32time
start/networkon stop/networkoff.
Copy files to CVP
Perform this procedure for CVP OAMP Server, CVP Server, and CVP Reporting Server after the install of CVP but prior to the export of the templates.
Procedure
Step 1
On the CVP server, download GoldenTemplate_V-10-pcce.zip and extract the contents.
Step 2
Copy the updatermiserverip directory to the %CVP_HOME%\bin directory.
DNS Configuration is mandatory for Unified Communications
Manager, Cisco Unified Intelligence Center, and Cisco Finesse. To configure
DNS, add the VMs to the forward and reverse lookups of the DNS. For more
information, see
Configure DNS server
Procedure
Step 1
Power on the Publisher.
The installation begins automatically and runs with no interaction from you. After an hour or more, a message appears indicating a successful installation.
Step 2
Click the Console tab for the VM. Log in to the publisher machine, using the credentials for the
Administration User.
Step 3
Edit settings and uncheck Connect at Power on for the
floppy drive.
Note
During the customization of the publisher/primary, the username and the
password are modified as follows. The customer should change the password.
See Password changes during customization.
After rebooting, the VM installation is complete.
Launch Unified
Communications Manager Publisher to add the Subscriber
To add the subscriber, you must launch the publisher node.
Procedure
Step 1
Launch the Unified
Communications Manager Publisher in a browser (http://<IP Addr of CUCM Publisher>/ccm/admin).
Step 2
Enter the username and password and login to the Unified
Communications Manager.
Step 3
Select
System > Server > Add
New.
Step 4
On the Add a Server page, choose CUCM Voice/Video for the server type. Click Next.
Step 5
On the Server
Information page, enter the IP address of the first subscriber.
DNS Configuration is mandatory for Unified Communications
Manager, Cisco Unified Intelligence Center, and Cisco Finesse. To configure
DNS, add the VMs to the forward and reverse lookups of the DNS. For more
information, see
Configure DNS server
Procedure
Step 1
Power on the VM.
This begins the installation
Step 2
After you complete
the installation uncheck Connect at Power on for the floppy drive.
Step 3
Repeat this procedure for the second subscriber on Side B.
Configure Unified Intelligence Center Publisher
Before You Begin
DNS Configuration is mandatory for Unified Communications
Manager, Cisco Unified Intelligence Center, and Cisco Finesse. To configure
DNS, add the VMs to the forward and reverse lookups of the DNS. For more
information, see
Configure DNS server
Procedure
Step 1
Power on the Publisher.
The installation begins automatically and runs with no interaction from you. After an hour or more, a message appears indicating a successful installation.
Step 2
Click the Console tab for the VM. Log in to the publisher machine, using the credentials for the
Administration User. The machine opens to the CLI interface.
Step 3
Edit settings and uncheck Connect at Power on for the
floppy drive.
Note
During the customization of the publisher/primary, the username and the
password are modified as follows. The customer should change the password.
See Password changes during customization.
Acquire License
Online
After you configure the publisher and before you configure the
subscriber, you must contact Cisco to request a Unified Intelligence Center
license.
Scroll to
Unified communications and click
Cisco
Unified Intelligence Center.
Step 4
Enter your MAC
Address, accept the agreement, and enter your Registrant Information.
The MAC Address
appears online at the end of the installation. If you need to find the MAC Address again, follow these steps to obtain it:
Sign in to
the server node, using the credentials of the System Administration user.
Enter this
CLI command:
show status.
Step 5
Follow prompts
to complete the registration.
You will
receive an email from Cisco that contains your license file as an attachment.
The file format is *.lic.
Step 6
Save the
license file in a location where the System Application User can access it.
Warning
Save a backup copy of this
file. You can open a *.lic. file to look at it. Changing the file invalidates the license.
Step 7
Apply the license.
Launch Publisher to add Subscriber
Procedure
Step 1
Direct a browser to the URL http://<HOST ADDRESS>/oamp where HOST ADDRESS is the IP Address or Hostname of your Cisco Unified Intelligence Center publisher.
Step 2
Sign in using the system application user ID and password that you defined during installation.
Step 3
From the panel in the left, select Device Management > Device Configuration.
Step 4
Click Add Member.
Step 5
On the Device Configuration fields for the Subscriber, enter a name, the hostname or IP address, and a description for the device.
Step 6
Click Save.
Configure Subscriber
Before You Begin
DNS Configuration is mandatory for Unified Communications
Manager, Cisco Unified Intelligence Center, and Cisco Finesse. To configure
DNS, add the VMs to the forward and reverse lookups of the DNS. For more
information, see
Configure DNS server
Procedure
Step 1
Power on the VM.
This begins the installation.
Step 2
After you complete
the installation uncheck Connect at Power on for the floppy drive.
Note
During the customization of the subscriber node, the username and the
password are modified as follows. The customer should change the password.
See Password changes during customization.
Configure Cisco Finesse Primary node
Before You Begin
DNS Configuration is mandatory for Unified Communications
Manager, Cisco Unified Intelligence Center, and Cisco Finesse. To configure
DNS, add the VMs to the forward and reverse lookups of the DNS. For more
information, see
Configure DNS server
Procedure
Step 1
Power on the Publisher.
The installation begins automatically and runs with no interaction from you. After an hour or more, a message appears indicating a successful installation.
Step 2
Click the Console tab for the VM. Log in to the publisher machine, using the credentials for the
Administration User. The machine opens to the CLI interface.
Step 3
Edit settings and uncheck Connect at Power on for the
floppy drive.
Note
During the customization of the publisher/primary, the username and the
password are modified as follows. The customer should change the password.
See Password changes during customization.
Configure Secondary node
Before You Begin
DNS Configuration is mandatory for Unified Communications
Manager, Cisco Unified Intelligence Center, and Cisco Finesse. To configure
DNS, add the VMs to the forward and reverse lookups of the DNS. For more
information, see
Configure DNS server
Procedure
Step 1
Power on the VM.
This begins the installation.
Step 2
Edit settings and uncheck Connect at Power on for the
floppy drive.
Note
During the customization of the subscriber node, the username and the
password are modified as follows. The customer should change the password.
See Password changes during customization.
Step 3
After you complete
the installation, uncheck Connect at Power on for the floppy drive.
Launch the Finesse Administration Console to Configure the Secondary Finesse
To add the secondary node, you must launch the primary node and add the secondary node to the cluster.
Procedure
Step 1
Launch the Cisco Finesse primary node in a browser (http://Primary Node IP Address/cfadmin), where the Primary Node or IP address is that of your host.
Step 2
Go to Settings > Cluster Settings. (This is based on the default configuration and assumes you have not changed the page for the Cluster Settings tool.)
Step 3
Add the IP address for the Cisco Finesse secondary node.
Step 4
Click Save.
Password changes during customization
Note
During the customization of the publisher/primary, the username and the
password are modified as follows. The customer should change the password.