Launch Communications Manager in a browser (http://<IP Address of CUCM Publisher>).
Step 2
Click Cisco Prime License Manager and navigate to Licenses > Fulfillment.
Step 3
Under Other Fulfillment options, click Generate License Request.
Step 4
When the License Request and Next Steps window opens, copy the text (PAK ID).
Step 5
Click the Cisco License Registration link.
Step 6
Sign in and click Continue to Product License Registration.
Step 7
In the Enter a Single PAK or Token to fulfill field, paste your PAK ID and click Fulfill Single PAK/Token,
You will receive the license file in an email message.
Install license
Procedure
Step 1
Unzip the license file from the email message.
Step 2
Under Other Fulfillment Options, select Fulfill Licenses from File.
Step 3
Click Browse and locate your license file.
Step 4
Click Install and close the popup window.
Step 5
Navigate to Product Instances. Then click Add.
Step 6
Fill in the name, hostname/IP address, username, and password for your Cisco Unified Communications Manager Publisher.
Step 7
Select Product type of Unified CM.
Step 8
Click OK.
Step 9
Click Synchronize Now.
Activate services
Complete the
following procedure to activate service.
Procedure
Step 1
Open Cisco Unified CM Administration at http://<IP Address of the CUCM Publisher>/ccmadmin.
Step 2
Select Cisco Unified Serviceability from the Navigation menu and click Go.
Step 3
Select
Tools > Service
Activation.
Step 4
From the Server drop-down list, choose the server on which you
want to activate the service, and then click
Go.
Step 5
For the Publisher, check the following services to activate and click Save:
Cisco CallManager
Cisco IP Voice
Media Streaming App
Cisco CTIManager
Cisco Tftp
Cisco Bulk Provisioning Service
Cisco AXL Web
Service
Cisco
Serviceability Reporter
Cisco CTL Provider
Cisco Certificate Authority Proxy Function
Step 6
For the Subscribers, check the follow services to activate and click Save:
Cisco CallManager
Cisco IP Voice
Media Streaming App
Cisco CTIManager
Cisco AXL Web
Service
Cisco CTL Provider
Configure Fully-Qualified Domain Name
Procedure
Step 1
Open Cisco Unified Communications Manager and log in.
Step 2
Navigate to System > Enterprise Parameters.
Step 3
Fill in Clusterwide Domain Configuration > Cluster Fully Qualified Domain Name with the Fully Qualified Domain Name of your cluster.
Step 4
Click Save.
Configure Cisco Unified Communications Manager groups
Complete the
following procedure to add a Cisco Unified Communications Manager to the
Unified Communications Manager Group.
Procedure
Step 1
Select Cisco Unified CM Administrator from the Navigation menu and click Go.
Step 2
Select System > Cisco Unified CM Group.
Step 3
Click
Find. Then click Default.
Step 4
Move the two subscribers from the Available panel to the Selected panel.
Step 5
Click
Save.
Step 6
Click
Reset.
Configure conference bridges
Perform this procedure for each gateway in the deployment.
Procedure
Step 1
Select
Media
Resources > Conference bridge.
Step 2
Click Add New.
Step 3
Select Conference Bridge Type of Cisco IOS Conference Bridge.
Step 4
In the
Conference Bridge name field, enter a unique
identifier for the conference bridge name that matches the configuration
on the gateway. See Step 7 in
Configure Cisco IOS Enterprise Voice Gateway.
In the example, this is gw70conf.
# Add a SCCP group for each of the hardware resource types
sccp ccm group 1
associate ccm 1 priority 1
associate profile 2 register gw70mtp
associate profile 1 register gw70conf
associate profile 3 register gw70xcode
Step 5
Select a Device Pool.
Step 6
Click
Save.
Step 7
Click
Apply Config.
Configure media termination points
Complete this procedure for each gateway in the deployment.
Procedure
Step 1
Select
Media Resources > Media
Termination Point.
Step 2
Click
Add New.
Step 3
In the Media Termination Point Name field, enter a unique identifier for the media
termination that coincides with the configuration on the gateway.
See Step 7 in
Configure Cisco IOS Enterprise Voice Gateway.
In the example, this is gw70mtp.
# Add a SCCP group for each of the hardware resource types
sccp ccm group 1
associate ccm 1 priority 1
associate profile 2 register gw70mtp
associate profile 1 register gw70conf
associate profile 3 register gw70xcode
Step 4
Select a Device Pool.
Step 5
Click
Save.
Step 6
Click
Apply Config.
Configure transcoders
Perform this procedure for each gateway in the deployment.
Procedure
Step 1
Select
Media Resources >
Transcoder.
Step 2
Click
Add New.
Step 3
For Transcoder Type, select Cisco IOS enhanced media termination point.
Step 4
In the
Device Name field, enter a unique identifier
for the transcoder name that coincides with the configuration on the gateway. See Step 7 in
Configure Cisco IOS Enterprise Voice Gateway.
# Add a SCCP group for each of the hardware resource types
sccp ccm group 1
associate ccm 1 priority 1
associate profile 2 register gw70mtp
associate profile 1 register gw70conf
associate profile 3 register gw70xcode
Step 5
In the Device Pool field, select Default.
Step 6
Click
Save.
Step 7
Click
Apply Config.
Configure media resource groups
Procedure
Step 1
Select
Media Resources > Media
Resource Group.
Step 2
Add a Media Resource Group for Conference Bridges.
Click Add New.
Enter a Name.
From the Available list, select all the hardware conference bridge resources configured for
each ingress/VXML combination gateway in the deployment and add them to the
group.
Click
Save.
Step 3
Add a Media Resource Group for Media Termination Point.
Click Add New.
Enter a Name.
From the Available list, select all the hardware media termination points configured and add them to the
group.
Click
Save.
Step 4
Add a Media Resource Group for Transcoder.
Click Add New.
Enter a Name.
From the Available list, select all the transcoders configured and add them to the
group.
Click
Save.
Step 5
Click
Save.
Configure and associate media resource group list
Procedure
Step 1
Select
Media Resources > Media
Resource Group List.
Step 2
Click Add New and enter a Name.
Step 3
Add a Media Resource Group list and associate all of the media
resource groups. Click Save.
Step 4
Select
System > Device
Pool. Click Find. Click
Default.
Step 5
From the Media Resource Group List drop-down list, choose the
media resource group list added in Step 2.
Step 6
Click
Save. Click
Reset.
Configure CTI route point
Complete the
following procedure to add a computer telephony integration (CTI) route point
for agents to use for transfers and conferences.
Procedure
Step 1
In Cisco Unified CM Administration, select Device > CTI Route
Point.
Step 2
Click
Add New.
Step 3
Set a device name; for example, PCCEInternalDNs.
Step 4
For Device Pool, select Default.
Step 5
Select a Media Resource Group List from the list.
Step 6
Click
Save.
Step 7
Click on Line [1] to configure the directory number associated with this route point.
This directory number will be a pattern that is intended to match any of the internal Dialed Numbers you configure in Packaged CCE for internally routed calls. (For instance, for Transfers and Conferences).
Important:
Define a pattern that is flexible enough to match all your internal dialed numbers yet restrictive enough not to inadvertently intercept calls intended for other Route Patterns you may have defined for other parts of your dial plan. As a best practice, use a unique prefix for internal calls. For example, if you have internal dialed numbers 1230000 and 1231111, then an appropriate line number to enter for the cti route point would be 123XXXX.
Configure application user
Procedure
Step 1
In Unified Cisco CM Administration, select
User
Management > Application User.
Step 2
Click
Add New.
Step 3
Enter the User ID of pguser. This must match the name used in PG Setup on the Call Server. See Add PIM1 (CUCM PIM)
Step 4
Enter cisco in the
Password and Confirm Password fields. These must match the values used in PG Setup on the Call Server.
Step 5
Click Add to Access Control Group. Then click Find and select Standard CTI Allow Call Monitoring and Standard CTI Enabled.
Step 6
Click Add Selected.
Step 7
Select the CTI Route Point from Available Devices and add it to the list of Contolled Devices.
Step 8
Click
Save.
Configure SIP
options
Use the default SIP profile.
Configure
trunk
Complete the following
procedure to configure four SIP trunks, each targeting a different CVP call
server.
Procedure
Step 1
In Unified Cisco CM
Administration, select
Device >
Trunk.
Step 2
Click
Add
New.
Step 3
From the Trunk
Type drop-down list, choose
SIP
Trunk, and then click
Next.
Step 4
Enter the
following in the
Device
Information section:
In the
Device Name field, enter a name for the SIP trunk,
for example,
sipTrunkCVP1A.
In the
Device Pool drop-down list, select the device pool
that the customer has defined.
Select a Media Resource Group List from the list.
Make sure
that the
Media Termination Point Required check box is not
checked.
Step 5
Scroll down to
the
SIP
Information section:
In Row 1 of
the
Destination table, enter the IP address of a CVP
server. Accept the default destination port of 5060.
In the
SIP Trunk
Security Profile drop-down list, select
Non Secure
SIP Trunk Profile.
In the
SIP
Profile drop-down list, select
Standard SIP
Profile.
In the
DTMF
Signaling Method
drop-down list, select
RFC
2833.
Step 6
Click
Save.
Step 7
Click
Reset.
Step 8
Repeat for all the remaining CVP call servers in the deployment.
Configure route group
Complete the following procedure to create a route group.
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