Table Of Contents

Preface

Preface

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This preface contains the following sections:

•Audience and Use

•Documentation Conventions

•Cisco Unity Connection Documentation

•Obtaining Documentation, Obtaining Support, and Security Guidelines

•Cisco Product Security Overview

Audience and Use

The Administration Guide for Cisco Unity Connection Serviceability provides descriptions and procedures for configuring alarms, traces, and services through Cisco Unity Connection Serviceability. It is intended for administrators who configure, troubleshoot, and support Cisco Unity Connection. This guide requires knowledge of IP networking technology.

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Tip For Cisco Unity Connection, you must perform serviceability-related tasks in both Cisco Unified Serviceability and Cisco Unity Connection Serviceability; for example, you may need to start and stop services, view alarms, and configure traces in both applications to troubleshoot a problem.

Cisco Unified Serviceability supports the functionality described in the Cisco Unified Serviceability Administration Guide for Cisco Unity Connection; for tasks that are specific to Cisco Unity Connection Serviceability, refer to this guide, the Administration Guide for Cisco Unity Connection Serviceability.

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Documentation Conventions

Table 1 Conventions in the Administration Guide for Cisco Unity Connection Serviceability 

Convention	Description
boldfaced text	Boldfaced text is used for: •Key and button names. (Example: Click OK.) •Information that you enter. (Example: Enter Administrator in the User Name box.)
< > (angle brackets)	Angle brackets are used around parameters for which you supply a value. (Example: In your browser, go to https://<Cisco Unity Connection server IP address>/cuadmin.)
- (hyphen)	Hyphens separate keys that must be pressed simultaneously. (Example: Press Ctrl-Alt-Delete.)
> (right angle bracket)	A right angle bracket is used to separate selections that you make in the navigation bar of Cisco Unity Connection Administration. (Example: In Cisco Unity Connection Administration, go to Contacts > System Contacts.)

The Administration Guide for Cisco Unity Connection Serviceability also uses the following conventions:

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Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the document.

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Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

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Cisco Unity Connection Documentation

For descriptions and URLs of Cisco Unity Connection documentation on Cisco.com, refer to the Documentation Guide for Cisco Unity Connection. The document is shipped with Cisco Unity Connection and is available at http://www.cisco.com/en/US/products/ps6509/products_documentation_roadmaps_list.html.

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.