Cisco AS5800 OAM&P Guide
Preface

Table Of Contents

Preface

Document Objectives

Audience

Document Organization

Document Conventions

Safety Warnings

Related Documentation

For More Information

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone

Documentation Feedback


Preface


This section discusses the following:

Document Objectives

Audience

Document Organization

Document Conventions

Related Documentation

Obtaining Documentation.

Obtaining Technical Assistance

Document Objectives

This document serves as a software installation and configuration guide describing detailed configuration management alternatives for the Cisco AS5800 universal access server. The guide provides a conceptual framework for Cisco AS5800 network connectivity and covers five primary levels of network management: commissioning, operations, administration, maintenance and provisioning. Administrators can use this document as a reference and procedures manual and quickly commission the system to take a call and subsequently deploy diverse task-oriented protocol settings to engage all networking capabilities. This guide references features described in the Cisco IOS configuration guides and command references. Refer to those documents for additional information.

Audience

This publication includes basic software configuration to enable users to get their systems running as quickly as possible. However, this document does not include extensive software configuration instructions enabling users to customize their Cisco AS5800 access servers. For more inclusive software configuration, refer to the Cisco IOS configuration guides and command references, and in this guide to the documents listed in the "Related Documentation" section, and the "For More Information" section.

This guide is intended primarily for the following audiences:

Customers with technical networking background and experience

Customers who support dial-in users

System administrators who are familiar with the fundamentals of router-based internetworking, but who may not be familiar with Cisco IOS software

System administrators who are responsible for installing and configuring internetworking equipment, and who are familiar with Cisco IOS software

Document Organization

This document describes software installation, configuration, and troubleshooting instructions, which are included in the following chapters and appendices:

Chapter 1, "Introduction" provides a functional profile of Cisco AS5800; a hardware and network topology review; Cisco IOS software fundamentals; basic startup, boot, and setup script previews; and deployment and operation strategies.

"Commissioning" provides formal functional inauguration of the equipment, through systematic software configurations, to initially engage the system for data/voice call processing.

Chapter 3, "Operations" provides routine operations to configure router interfaces.

"Administration" describes management protocols and Network Access Server (NAS) security and control functionality with AAA and RADIUS servers.

Chapter 5, "Maintenance" provides replacement, debugging, and troubleshooting procedures.

Chapter 6, "Provisioning" describes basic hardware and service provision considerations such as system environment requirements, physical infrastructure checklists, IP service considerations, and system upgrade procedures.

"Advanced Quick Reference" provides command line configurations for the advanced user and system administrator who need to rapidly modify system functionality or enhance system performance.

The glossary at the end provides useful Cisco AS5800-related terminology definitions.

Document Conventions

This publication uses the following conventions to display instructions and information.


Note The Cisco AS5800 universal access server uses a two-bar (/) command syntax to identify component (also known as "shelf"), interface, and port locations (shelf/slot/port). The shelf identification number is the first number identified in the two-bar command syntax.


Interactive examples showing prompts (AS5800(config-line)#) are used in procedures to show exactly what the prompt should look like when you enter a command, and what happens after you enter a command. Examples showing sample output from a show running-config or show startup-config (without prompts) command are included in the configuration sections.


Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.



Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.


Timesaver Means the action described saves time. You can save time by performing the action described in the paragraph.



Tips Means the following information will help you solve a problem.


Safety Warnings

Safety warnings appear throughout this publication in procedures that, if performed incorrectly, may harm you. A warning symbol precedes each warning statement. To see translations of safety warnings pertaining to the Cisco AS5800, refer to Cisco AS5800 Universal Access Server Regulatory Compliance and Safety Information, available online at
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5800/5800rcns.htm


Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


Waarschuwing  Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.

Varoitus  Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).

Attention  Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.

Warnung  Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.

Avvertenza  Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.

Advarsel  Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.

Aviso  Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.

¡Advertencia!  Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.

Varning!  Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.

Related Documentation

The Cisco AS5800 comprises the Cisco 5814 dial shelf, the Cisco 7206 router shelf, and an optional AC power supply. You might want to install multiple Cisco AS5800 Universal Access Servers at your site. To help you manage multiple systems, the Cisco 3640 system controller network management system is available to provide local data gathering and monitoring functions for multiple hardware platforms within a single point of presence (POP).

The Cisco 3640 system controller includes the Cisco 3640 router running Cisco IOS software. The system controller can be installed at a remote facility so users can access multiple systems through a console port or Web interface. System administrators can download software configurations to any Cisco AS5800 using Simple Network Management Protocol (SNMP) or Telnet. The system controller monitors Cisco equipment to provide performance data collection, accounting data collection, and logging.


Note An asynchronous card needs to be installed in the Cisco 3640 to use it as a remote console server.


The Cisco AS5800 and the Cisco 3640 system controller network management system are available to help you manage your dial POP site efficiently and effectively. Each of these products is supported by documentation available on the Cisco.com website.


Timesaver Verify that you have access to the documents listed in Table 1. These documents are available on the Cisco.com website.


Table 1 Cisco AS5800 Universal Access Server—Related Documents

Cisco Product
Document Title

Cisco AS5800

Read Me First

Cisco AS5800 Operations, Administration, Maintenance, and Provisioning Guide (this book)

Cisco AS5800 Universal Access Server Dial Shelf Card Guide

Cisco AS5800 Universal Access Server Hardware Installation Guide

Cisco AS5800 Universal Access Server Regulatory Compliance and Safety Information

Configuration notes, updates, and release notes

Cisco 7206 router shelf

Cisco 7206 Installation and Configuration Guide

Cisco 7200 Series Port Adapter Hardware Configuration Guidelines

Regulatory Compliance and Safety Information for the Cisco 7200 Series Routers

Configuration notes, updates, and release notes

Cisco 5814 dial shelf

Configuration notes, updates, and release notes

System controller

Read Me First

Cisco 3640 System Controller Installation and Configuration Guide

Cisco 3640 Router Installation and Configuration Guide

Configuration notes, updates, and release notes

Network management system

Configuration notes, updates, and release notes

Cisco IOS software

Various documents available online at
http://www.cisco.com/univercd/cc/td/doc/product/software/index.htm

Cisco marketing tools

Cisco Information Packet

Cisco Product Catalog

Internetworking Solutions Guide

Cisco AS5x00 Case Study for Basic IP Modem Services

Cisco AAA Implementation Case Study


For More Information

The Cisco IOS software running your Cisco AS5800 includes extensive features and functionality. For information about configuring Cisco AS5800, use the following resources:

For Cisco AS5800 universal access server hardware installation and maintenance information, refer to the Cisco AS5800 Access Server Hardware Installation Guide, available online at
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5800/hw_inst/index.htm.

For information about the trunk cards, modem cards, and Voice over IP cards used in the Cisco 5814 dial shelf, refer to the Cisco AS5800 Universal Access Server Dial Shelf Card Guide, available online at
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5800/hw_inst/index.htm.

For international agency compliance, safety, and statutory information for wide-area network (WAN) interfaces for the Cisco AS5800 universal access server, refer to Cisco AS5800 Universal Access Server Regulatory Compliance and Safety Information, available online at
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5800/5800rcns.htm.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following websites:

http://www.cisco.com

http://www-china.cisco.com

http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace at
http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store at
http://www.cisco.com/go/subscription

Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:
http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:
http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.